Select Your Device
Apple® iPhone® 8 Plus
Apple® iPhone® 8
Apple® Watch Series 3
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Apple® iPhone® 6s
Apple® iPhone® 7 Plus
Samsung Galaxy S7
Samsung Galaxy S® 6
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S8
Apple® iPhone® 6s Plus
Samsung Galaxy S® 5
Samsung Galaxy S7 edge
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Moto Z Play Droid Edition
Apple® iPhone® 5s
Apple® iPhone® SE
DROID TURBO 2
Samsung Galaxy Note5
Samsung Galaxy S® 4
Samsung Galaxy S8+
Galaxy J7 V
Pixel™, Phone by Google
Samsung Galaxy J3 Eclipse
Samsung Galaxy Note® 4
Moto Z Force Droid Edition
Verizon Jetpack® MiFi® 6620L
Apple® iPhone® 5c
Samsung 3G Network Extender
Samsung Galaxy J3 (2016)
Verizon Ellipsis® 8
Apple® iPhone® 5
LG Revere® 3
LG K20™ V
Verizon Ellipsis™ 7
Samsung Gusto® 3
Apple® iPad® 2
Droid Turbo by Motorola
Samsung Galaxy J1™ Prepaid
Pixel™ XL, Phone by Google
LG G4™
Samsung Galaxy J3 V
Samsung Galaxy Note8
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
DROID MAXX by MOTOROLA
Droid Turbo in Ballistic Nylon
Verizon Wireless Home Phone
LG V10™
Samsung 4G LTE Network Extender
Samsung Galaxy Core Prime™
LG G5
Apple® iPhone® 4
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
LG G3
Apple® iPhone® 4s
GizmoGadget™ by LG
Jetpack® MiFi® 7730L
LG G6™
Samsung Galaxy S6 edge +
V20™
Ellipsis™ Jetpack® MHS800L
Verizon MiFi® 4G LTE Global USB Modem U620L
GizmoPal® 2 by LG
Pantech 4G LTE Global USB Modem UML290
Samsung Galaxy S® 6 edge
Verizon 4G LTE Broadband Router
Verizon LTE Internet and Home Phone
Stylo™ 2 V
Moto Z Droid Edition
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Samsung Galaxy Note® 3
LG Cosmos™ 3
DROID MAXX 2
Samsung Convoy® 4
LG Optimus Zone™ 3 Prepaid
Hum+ by Verizon
Motorola moto z2 play
LG Terra™
GizmoPal™
PRIV™ by BlackBerry®
Samsung Galaxy S® III
DuraForce PRO with Sapphire Shield
Microsoft Lumia 735
LG K8 V
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Verizon 4G LTE USB Modem 551L
Verizon Verizon SmartHub with Voice
Galaxy Tab E (8.0)
moto z2 force edition
Verizon Ellipsis® Jetpack® MHS900L
Moto G Play
Verizon 4G LTE USB Modem UML295
Casio G'zOne Commando®
DuraXV
Verizon Ellipsis® 10
Ellipsis™ Jetpack® MHS815L
BlackBerry® Bold™ 9930 smartphone
DROID MINI by MOTOROLA
DROID RAZR M by MOTOROLA
Casio G'zOne Commando® 4G LTE
Verizon Global USB Modem USB730L
LG Extravert™ 2
Samsung Convoy™ 3
Moto G™ by Motorola
ZenPad™ Z10
Brigadier™ by Kyocera
Microsoft Surface 3
LG G Vista
LG G2
LG K4™ LTE
moto e4 Prepaid
Kyocera DuraXV+
Casio G'zOne Ravine® 2
LG Exalt® LTE
Samsung Gear S3 frontier
Galaxy J3 Mission Prepaid
DROID 3 by MOTOROLA
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Apple® iPad® (9.7-inch)
LG Exalt™
HTC One® (M8)
iPad® Air 2
LTE Internet (Installed)
Verizon Wireless Home Phone T2000
Galaxy Tab E
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Convoy™ 2
BlackBerry Classic
HTC 10™
HTC Desire® 530
Samsung Gusto® 2
Verizon Wireless AirCard® 595
LG G Pad 8.3 LTE
Samsung Intensity™ II
Samsung Brightside™
HTC One M9
DROID by MOTOROLA
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Verizon Ellipsis™ 8 HD
Sony Xperia® Z3v
Galaxy Note® Edge
DROID ULTRA by MOTOROLA
Moto E™ Prepaid
Motorola moto e4 plus™ Prepaid
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
iPad® Pro
HTC Desire® 526
Apple® iPad® mini with Retina display
Samsung Galaxy S® 4 mini
DROID TURBO 2 - Designed by You
Apple® iPad Pro® (10.5-inch)
Samsung Galaxy Note® II
ZenPad™ Z8
BlackBerry® Z10 smartphone
Gear S2
BlackBerry® Q10 smartphone
Nokia Lumia 928
Apple® iPad Pro® (9.7-inch)
Nexus 6
HTC Desire® 626
iPad® mini 4
LG Revere®
LG Octane™
Verizon Wear24™
Verizon Wireless USB760 Modem
ASUS ZenPad™ Z8s
DROID INCREDIBLE 4G LTE by HTC
Apple® iPad Pro® (12.9-inch)
G Pad™ 10.1 LTE
Humx
Moto X™ (2nd Gen.)
LG Vortex™
Samsung Galaxy Tab® 2 (7.0)
G Pad™ 7.0 LTE
LG Cosmos™ 2
Verizon MiFi™2200 Intelligent Mobile Hotspot
DROID RAZR by MOTOROLA
Samsung Galaxy Tab S2
LG G Pad™ X8.3
Samsung Intensity™ III
Nokia Lumia 822
Gear S®
Motorola RAZR V3m
BlackBerry® Z30 smartphone
ASUS ZenFone™ AR
Moto X™ by Motorola
Samsung Galaxy Tab® 2 (10.1)
LG Revere® 2
Apple® iPad® with Wi-Fi + 4G
Casio G'zOne Ravine®
Apple® iPad® Air™
HTC One®
DROID RAZR MAXX HD by MOTOROLA
LG Accolade™
Samsung Galaxy Book
LG 4G LTE USB Modem VL600
Samsung Convoy™
LG enV®3
LG Exalt™II
Samsung Gusto®
Arlo Go
Samsung Haven™
Cadence by Kyocera
Verizon GizmoTab™
Samsung Galaxy Tab®
Apple® iPad® mini
Samsung Galaxy Tab® (10.1)
Samsung Galaxy Tab S3
Nokia Lumia Icon
BlackBerry® Bold 9650 smartphone
Sonim XP5
LG Optimus Zone™ 2 Prepaid
LG Migosm
Samsung Galaxy Tab® 4 (10.1)
Samsung Galaxy S® III mini
Dell™ Vostro™ V13 Laptop
DROID X by MOTOROLA
HTC One® (M8) for Windows®
Ellipsis® Kids
Spartan GoCam™
Samsung Illusion™
Lancet™ for Android™
Motorola Barrage™
Motorola MOTO™ W755
Samsung Galaxy Tab® 4 (8.0)
BlackBerry® Tour™ 9630 smartphone
Apple® iPad®
LG VX8300
Motorola XOOM™ 4G LTE
LG Optimus Exceed™ 2
LG enV®2
iPad® mini 3
DROID DNA by HTC
Samsung Galaxy Camera®
Verizon Wireless USB720 Modem
Samsung Alias™ 2
Transpyre™ Prepaid
Delphi Connect with 4G LTE Mobile Hotspot
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
DROID X2 by MOTOROLA
DROID 4 by MOTOROLA
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Knack™
Pantech Hotshot™
Pantech Perception™
Samsung Galaxy Stellar™
Samsung Smooth™
LG VX5500
DROID RAZR MAXX by MOTOROLA
Apple® iPad® with Retina display
Verizon Wireless UMW190 Global USB Modem
Samsung Galaxy Tab® S
Pantech Breakout™
DROID RAZR HD by MOTOROLA
LG Cosmos™
Lancet™
LG Extravert™
Verizon Wireless AirCard® 595U USB Modem
Sony Xperia® Z2
Nokia Lumia 2520
LG enV® TOUCH
Samsung Intensity™
Verizon Wireless UM175 USB Modem
BlackBerry® Storm2™ 9550 smartphone
HP Elite x2 1012
DROID INCREDIBLE 2 by HTC
Samsung Gear S3 classic
Samsung Galaxy™ Stratosphere™ II
Casio G'zOne Boulder®
Watch Urbane™ 2nd Edition LTE
Enact™ by LG
LG Cosmos™ Touch
Samsung SCH-u340
Pantech Marauder™
Samsung Galaxy Note® 10.1
HTC One® max
Lucid™3 by LG
Samsung Galaxy Note® 10.1 2014 Edition
DROID CHARGE by SAMSUNG
Hydro ELITE by KYOCERA
Samsung Alias™
Galaxy Nexus by Samsung
THUNDERBOLT™ by HTC
Google Nexus 7
HTC One® remix
LG VX5400
DROID BIONIC by MOTOROLA
Samsung Galaxy™ Stratosphere™
Pantech Jest™ 2
Spectrum™ 2 by LG
Samsung Galaxy Note® Pro
Samsung Galaxy View
Intuition™ by LG
Casio G'zOne Rock™
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Windows Phone 8X by HTC
Motorola W385
LG VX8360
ZTE Cymbal® LTE
Samsung Galaxy Tab® (7.7)
Verizon Wireless USB727 Modem
Samsung Fascinate™
BlackBerry® 8830 World Edition smartphone
Lucid™ by LG
Samsung Juke
DROID INCREDIBLE by HTC
BlackBerry® Curve™ 9330 smartphone
Verizon Wireless G'zOne Type-S
HTC Desire® 612
BlackBerry® Curve™ 8530 smartphone
Lucid™2 by LG
LG Chocolate®
Verizon Wireless UM150 USB Modem
LG Voyager™
Casio G'zOne Brigade®
DROID 2 GLOBAL by MOTOROLA
Verizon Wireless PC5750 PC Card
Pantech Caper™ Prepaid
LG Optimus Zone™
Verizon Wireless CDM8950
LG VX8350
Motorola MOTO™ VU204
Motorola Adventure™ V750
LG VX5300
Samsung SCH-u410
Samsung ATIV Odyssey™
BlackBerry® Curve™ 9310 smartphone
Samsung Gear S2 classic
Samsung Galaxy Legend™
LG Chocolate® Touch
HTC Rhyme™
Verizon Wireless Razzle™
Samsung Reality™
HP Spectre x2
Moto X™ - Designed by You
Moto X™ - Designed by You (2nd Generation)
Samsung ATIV SE™
Delphi Connect
Verizon Wireless CDM8975
DROID 2 by MOTOROLA
Pantech Crux™
Samsung SCH-a870
Samsung SCH-u430
Motorola W315
Samsung FlipShot®
BlackBerry Classic Non-Camera
Spectrum™ by LG
LG Dare™
Motorola MOTOKRZR K1m
DROID XYBOARD 10.1 by MOTOROLA
Verizon Wireless Escapade®
LG VX6100
LG Ally™
DROID PRO by MOTOROLA
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Motorola V325
DROID XYBOARD 8.2 by MOTOROLA
Samsung SCH-a670
Samsung SCH-u540
Verizon Wireless Coupe™
LG Clout™
LG VX3200
LG Enlighten®
Verizon Wireless V740 ExpressCard
Sierra Wireless AirCard® 555D
HP® Mini 1151NR Netbook
LG VX5200
Samsung Omnia® II
Verizon Wireless Salute™
Revolution™ by LG
LG enV®
Motorola E815
LG Chocolate® 3
Sierra Wireless AirCard® 580
LG VX8700
LG Optimus Exceed™
Motorola V60s
Casio EXILIM
Motorola XOOM™
Nokia 6205
Luge™ by Motorola Prepaid
LG Versa™
Samsung SCH-a310
HTC Trophy™
Nokia 2705 Shade™ Non-Camera
Motorola RAZR V3m in Gray
Motorola MOTO™ Z6c World Edition
Verizon AD3700 Global USB Modem
HTC Rezound™
G'zOne Boulder™ Black and Silver
Casio G'zOne Ravine® 2 Non-Camera
DROID ERIS by HTC
Samsung Rogue™
Verizon Wireless USB1000 Global USB Modem
Motorola RAZR V3c
Motorola MOTO™ Z6cx World Edition without Camera
LG VX3300
Samsung SCH-a650
LG VX4500
BlackBerry® Curve™ 9370 smartphone
Samsung Zeal™
Gateway® LT2016u Netbook
DROID R2D2 by MOTOROLA
Samsung SCH-a630
Samsung SCH-a950
Samsung Sway™
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Motorola V710
Samsung Glyde™
Motorola V325i
Motorola Rival™
Nokia 2285
LG VX4650
Samsung Continuum™
Nokia 6015i Prepaid
Samsung Trance™
Samsung SCH-a850
LG V
Nokia 2705 Shade™
Motorola Entice™
LG VX6000
HP® Mini 110-3098NR Netbook
Compaq® Mini CQ10-688nr Netbook
Samsung Gleam®
Samsung SCH-u550
HP® Mini 311-1037NR Netbook
LG Glance™
Nokia 3589i
Samsung Omnia®
Verizon Wireless PN-300
Motorola Rapture™ VU30
Verizon Converged VOIP Device
Samsung SCH-a930
LG VENUS™
Nokia 6215i
HTC Ozone™ with TALKS™ for Verizon Wireless
Samsung Renown™
Verizon Wireless U630 PC Card
Nokia 6315i
Samsung SCH-n330
HP® Mini 210-1076NR Netbook
Motorola V325xi
Verizon Wireless Blitz® Prepaid
Nokia 6236i
HTC Touch Pro™
Motorola V276
Verizon Wireless V620
Nokia 2128i
Verizon XU870 Global ExpressCard®
Motorola MOTORAZR maxx Ve
LG VX8100
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
Toyota Connected Car
Motorola C333
Jest™
KYOCERA DuraXVLTE
Motorola V60p
Lexus Connected Car
ASUS ZenFone™ V
Kyocera KX414
Motorola C343
HP® Pavilion dm1-3010nr Notebook
HP® Pavilion dm1-2010nr Entertainment Notebook
Verizon Wireless Adamant™
ZTE Blade™ Vantage Prepaid
Google Pixel 2
Google Pixel 2 XL
LG V30®

Blocks FAQs

This page explains how to block and unblock calls, messages, emails and domains, and how to turn account services on or off.

General Information
  1. From the Blocks page, you can prevent devices on your account from being able to purchase and/or use certain types of calling, messaging and purchasing services. There are 3 types of blocks:

    • Block calls & messages: Prevent a device from getting unwanted calls and texts from a specific number.

    • Block emails & domains: Stop email addresses, domains and text names sent by the web.

    • Block services: Turn on or off options to prevent in-app purchases, set preferences for blocking incoming and outgoing picture and video messages, and control Video Calling use on your device.

    Note: Only the Account Owner or Account Manager can block or unblock any of these services. Learn more about account roles.

    For more information on setting service blocks, watch our How to Add Blocks video.

    Prepaid accounts: If you have a prepaid account, the Blocks page won't be available. Refer to the My Verizon for Prepaid FAQs for an alternative way to block calls and messages.



  2. Some services let you make purchases that will be charged to your account. Others use the data allowance included with your plan. If you want to prevent someone on your account from using these services, you can choose to block them to help avoid unexpected purchases or overage charges on your bill.

    Worried about data overages? Get the unlimited experience that fits your needs on the network you want with Go Unlimited or Beyond Unlimited. Get unlimited data, talk and text and more. Learn more about our unlimited plans.

    4G LTE only. During times of congestion, your data may be temporarily slower than other traffic (only after 22 GB/line/mo on Beyond Unlimited). Not available for machine-to-machine services. Mobile hotspot/tethering reduced to speeds up to 600 Kbps (only after 15 GB/month on Beyond Unlimited); domestic data roaming at 2G speeds; int'l data reduced to 2G speeds after 512 MB/day (on Beyond Unlimited). If more than 50% of your talk, text or data usage in a 60-day period is in Canada or Mexico, use of those services in those countries may be removed or limited. Video streaming is HD (SD on phones on Go Unlimited plan). Auto Pay (checks, home banking, or debit cards only) & paper-free billing req'd. Discounts not available.



  3. Block calls and messages from up to 5 phone numbers for 90 days. However, you can permanently block up to 20 contacts, including restricted, unavailable and private numbers, for a low monthly fee with Verizon FamilyBase®. Learn how to block contacts with Verizon FamilyBase, or sign up for FamilyBase if you don't already have it.

    Desktop

    1. Sign in to the Blocks page in My Verizon.
    2. Select the line you'd like to apply the block to.
    3. Scroll down to Block calls & messages.
    4. Click Block calls & messages.
    5. Enter the phone number you want to block and an optional memo if desired.
    6. Click Save.

    You've successfully blocked a phone number from calling or texting your device.

    The new My Verizon app

    1. Open the new My Verizon app on your device.
    2. Tap the Navigation Menu in the top-left corner of your screen.
    3. Tap Devices.
    4. Scroll down to the device you'd like to select and tap Manage.
    5. Tap the Controls tab.
    6. Tap Call and Message Blocking.
    7. Enter your password for My Verizon.
    8. Tap Add number.

      Note: First time users will not need to Tap Add number. They will be able to immediately enter a telephone number.

    9. Enter a number to block.
    10. Tap Block number.

    You've successfully blocked a phone number from calling or texting your device.

    The My Verizon app

    1. Open the My Verizon app on your device.
    2. Tap the menu in the top-left corner of your screen.
    3. Tap My Profile & Settings.
    4. Tap Manage Family Safeguards & Controls.
    5. Tap Call & Message Blocking listed under the "Existing" tab. If you don't see it, first tap Available and then tap Service Blocks.
    6. Enter the number(s) you want to block.
    7. Tap Save Changes.

    You've successfully blocked a phone number from calling or texting your device.

    Note: Account Owners and Account Managers can choose to block a phone number on all lines of their account.

    For additional information about blocking numbers, visit our Block Numbers page.



  4. You can block messaging and services online in My Verizon if you're on a standard monthly plan like the new Verizon Plan.

    Note: If you have a prepaid account, the Blocks page isn't available. Refer to the My Verizon for Prepaid FAQs for an alternative way to block calls and messages.

    To block messaging or purchases:

    Computer

    1. Go to the Blocks page in My Verizon on your computer.
    2. Select the line you want to set the service block(s) for.
    3. Scroll down to Block services.
    4. Click Block services.
    5. Next to the desired service(s), click On to enable purchase blocking.

    You've successfully blocked a service.

    The new My Verizon app

    1. Open the new My Verizon app on your device.
    2. Tap the Navigation Menu in the top-left corner of your screen.
    3. Tap Devices.
    4. Scroll down to the device you’d like to select and tap Manage.
    5. Tap the Controls tab.
    6. Tap Adjust service blocks.
    7. Enter your password for My Verizon.
    8. Next to the selected service(s), tap the gray switch to enable purchase blocking.

    Note: When a service block is turned on, the switch appears blue.

    You've successfully blocked a service.

    The My Verizon app

    1. Open the My Verizon app on your device.
    2. Tap the Navigation Menu in the top-left corner of your screen.
    3. Tap My Profile & Settings.
    4. Tap Manage Family Safeguards & Controls.
    5. If you see Service Blocks listed under the "Existing" tab, tap Service Blocks. If you don't see Service Blocks, tap Available first.
    6. Select the service(s) you want to block. The radio button will be filled in for services that are blocked.
    7. Tap Review.
    8. Review the changes and tap Submit.

    You've successfully set up service blocks.

    Note: Only the Account Owner or Account Manager can block or unblock any of these services. Learn more about account roles.

    You can also watch our How to Set Service Blocks video for instructions.



  5. Block up to 15 email addresses, websites or text names (e.g., nickname@vtext.com) for free through the Blocks page. You can also block all text messages sent from the web or by email.

    Note: This option isn't currently available with the new My Verizon app. For more information about the app, visit the new My Verizon app FAQs.

    Note: Only the Account Owner or Account Manager can block or unblock any of these services. Learn more about account roles.

    To block emails and domains:

    Desktop

    1. Go to the Blocks page in My Verizon on your computer.
    2. Select the line you want to set the service block(s) for.
    3. Scroll down to Block emails & domains.
    4. Click Block emails & domains.
    5. Enter an email address or domain to block.
    6. Click Save.

    You've successfully blocked a service.

    The My Verizon app

    1. Open the My Verizon app on your device.
    2. Tap the menu in the top-left corner of your screen.
    3. Tap My Profile & Settings.
    4. Tap Manage Family Safeguards & Controls.
    5. If you see Service Blocks listed under the "Existing" tab, tap Service Blocks. If you don't see Service Blocks, tap Available first.
    6. Select the service(s) you want to block. The radio button will be filled in for services that are blocked.
    7. Tap Review.
    8. Review the changes and tap Submit.

    You've successfully set up service blocks.



  6. Computer

    1. Sign in to the Blocks page in My Verizon.
    2. Select the line you'd like to apply the block to.
    3. Scroll down to Block calls & messages.
    4. Click Block calls & messages.
    5. Click Delete next to the phone number you want to remove the block from.
    6. Click Save.

    You've successfully removed a calling or texting block.

    The new My Verizon app

    1. Open the new My Verizon app on your device.
    2. Tap the Navigation Menu in the top-left corner of your screen.
    3. Tap Devices.
    4. Scroll down to the device you'd like to select and tap Manage.
    5. Tap the Controls tab.
    6. Tap Call and message blocking.
    7. Enter your password for My Verizon.
    8. Tap X next to the number you want to unblock.

    You've successfully unblocked a phone number.

    The My Verizon app

    1. Open the My Verizon app on your device.
    2. Tap the menu in the top-left corner of your screen.
    3. Tap My Profile & Settings.
    4. Tap Manage Family Safeguards & Controls.
    5. Tap Call & Message Blocking.
    6. Remove the number(s) you want to unblock.
    7. Tap Save Changes.

    You've successfully removed a calling or texting block.

    Note: Account Owners and Account Managers can choose to block and unblock a phone number on all lines of their account.

    For additional information about blocking numbers, visit our Block Numbers page.



  7. To unblock a service:

    Note: This option isn't currently available with the new My Verizon app. For more information about the app, visit the new My Verizon app FAQs.

    Note: Only the Account Owner or Account Manager can block or unblock any of these services. Learn more about account roles.

    Computer

    1. Go to the Blocks page in My Verizon on your smartphone, tablet or computer.
    2. If you have multiple lines on your account, select the line that you will be unblocking service(s) for.

      Note: The selected device will appear at the top of the page with a red line underneath it.

    3. Select the service(s) you want to unblock by un-checking the box.
    4. Click Continue.

    You've successfully unblocked a service.

    The My Verizon app

    To unblock a service in the My Verizon app:

    1. Open the My Verizon app on your device.
    2. Tap the menu in the top-left corner of your screen.
    3. Tap My Profile & Settings.
    4. Tap Manage Family Safeguards & Controls.
    5. Tap Available.
    6. Services that are blocked will have the radio button filled in. Tap the service(s) you want to unblock.
    7. Tap Review.
    8. Review the changes and tap Submit.

    You've successfully unblocked a service.



  8. Your service block goes into effect immediately.



  9. You can set up pre-defined content filters for free with the Mobicip Safe Browser. Visit our Content Filtering FAQs for more information.



  10. Usage Controls subscribers: Visit the Usage Controls FAQs.

    FamilyBase subscribers: Go to the Verizon FamilyBase FAQs.



  11. Spam is an unsolicited commercial advertisement or any message that links to a virus or malicious software. Don't respond to the phone number or open any links in the message. Doing so may compromise your personal information and/or your mobile device.

    If the message is still on your device, follow the steps below to report the unwanted message:

    1. Be careful not to open any links and forward the suspected spam text message to short code 7726.
    2. Once received, we'll send you a text message asking for the "From" address.
    3. Reply to us with the "From" address of the unwanted message listed in the body of your text message.
    4. A free text message with a "Thank you" notification will be sent to you to verify receipt.
    5. The investigation will begin.

    If you are using Verizon Messages (Message+), follow the steps below to report spam:

    1. Touch and hold the message. Be careful not to click on any links.
    2. When the option menu appears, select Report Spam.
    3. The message will then be deleted from your device and you'll be notified that the message was reported as spam.
    4. The investigation will begin.

    You've successfully reported an unwanted text message.

    Notes:

    • You won't receive any further updates once you've received the final "Thank You" text message.
    • There are no charges for messages sent to or received from 7726.


  12. Other solutions that may provide some assistance include:



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