From the Blocks page, you can prevent devices on your account from being able to purchase and/or use certain types of calling, messaging and purchasing services. There are 3 types of blocks:
- Block calls & messages: Prevent a device from getting unwanted calls and texts from a specific number.
- Block emails & domains: Stop email addresses, domains and text names sent by the web.
- Block services: Turn on or off options to prevent in-app purchases, set preferences for blocking incoming and outgoing picture and video messages, and control Video Calling use on your device.
Note: Only the Account Owner or Account Manager can block or unblock any of these services. Learn more about account roles.
For more information on setting service blocks, watch our How to Add Blocks video.
Prepaid accounts: If you have a prepaid account, the Blocks page won't be available. Refer to the My Verizon for Prepaid FAQs for an alternative way to block calls and messages.