Select Your Device
Apple® iPhone® 6
Apple® iPhone® 6 Plus
Apple® iPhone® 6s Plus
Samsung Galaxy S® 5
Samsung Galaxy S7
Apple® iPhone® 6s
Samsung Galaxy S® 6
Apple® iPhone® 7 Plus
Apple® iPhone® 5s
Moto Z Play Droid Edition
Samsung Galaxy S7 edge
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S® 4
DROID TURBO 2
Samsung Galaxy Note5
Apple® iPhone® 5c
Samsung Galaxy Note® 4
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Apple® iPhone® SE
Google Pixel
Apple® iPhone® 5
DROID MAXX by MOTOROLA
Verizon Ellipsis™ 7
Apple® iPad® 2
Droid Turbo in Ballistic Nylon
Moto Z Force Droid Edition
Samsung 3G Network Extender
Samsung Galaxy J3 V
Verizon Jetpack® MiFi® 6620L
LG G3
LG G4™
Verizon Ellipsis® 8
Droid Turbo by Motorola
Samsung Galaxy Core Prime™
Samsung Galaxy J1™ Prepaid
Apple® iPhone® 4s
Apple® iPhone® 4
Samsung Galaxy J3 (2016)
LG Revere® 3
Samsung Gusto® 3
Google Pixel XL
Samsung Galaxy Note7
Samsung Galaxy S® 6 edge
LG Cosmos™ 3
Samsung Galaxy S6 edge +
Samsung Galaxy S® III
Samsung Galaxy Note® 3
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
DROID MAXX 2
Verizon MiFi® 4G LTE Global USB Modem U620L
HTC Desire® 526
LG G Vista
Hum by Verizon
LG V10™
LG Optimus Zone™ 3 Prepaid
LG G5
Samsung 4G LTE Network Extender
Pantech 4G LTE Global USB Modem UML290
Brigadier™ by Kyocera
Ellipsis™ Jetpack® MHS800L
Verizon LTE Internet and Home Phone
Verizon Wireless Home Phone
V20™
DROID RAZR M by MOTOROLA
DROID MINI by MOTOROLA
Casio G'zOne Commando®
GizmoGadget™ by LG
GizmoPal® 2 by LG
Moto Z Droid Edition
LG G2
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Samsung Convoy™ 3
Stylo™ 2 V
Verizon Ellipsis® 10
GizmoPal™
DuraXV
LG K8 V
Samsung Convoy® 4
LG G Pad 8.3 LTE
LG Extravert™ 2
Casio G'zOne Commando® 4G LTE
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Microsoft Lumia 735
HTC One® (M8)
Moto G™ by Motorola
Verizon 4G LTE Broadband Router
Verizon 4G LTE USB Modem 551L
Casio G'zOne Ravine® 2
DROID ULTRA by MOTOROLA
Nexus 6
HTC Desire® 530
Moto G Play
LG K4™ LTE
HTC One M9
iPad® Pro
Samsung Galaxy Note® II
Samsung Convoy™ 2
Verizon 4G LTE USB Modem UML295
Gear S®
Sony Xperia® Z3v
PRIV™ by Blackberry®
Samsung Brightside™
Moto X™ (2nd Gen.)
DROID RAZR by MOTOROLA
Galaxy Note® Edge
iPad® Air 2
Apple® iPad® mini with Retina display
Gear S2
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Gusto® 2
LTE Internet (Installed)
Nokia Lumia 928
Moto X™ by Motorola
HTC Desire® 626
DROID TURBO 2 - Designed by You
DROID INCREDIBLE 4G LTE by HTC
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
LG Exalt™
Microsoft Surface 3
Verizon Wireless AirCard® 595
Galaxy Tab E
Samsung Intensity™ II
Galaxy Tab E (8.0)
BlackBerry® Bold™ 9930 smartphone
Ellipsis™ Jetpack® MHS815L
Nokia Lumia 822
HTC One®
LG Optimus Zone™ 2 Prepaid
Moto E™ Prepaid
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Verizon SureResponse®
DROID by MOTOROLA
HTC 10™
LG Revere®
Transpyre™ Prepaid
iPad Pro™ (9.7-inch)
LG Octane™
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
LG Terra™
Samsung Galaxy Tab® 2 (10.1)
Samsung Galaxy Tab® 2 (7.0)
Kyocera DuraXV+
LG Optimus Exceed™ 2
LG Cosmos™ 2
Blackberry Classic
Samsung Convoy™
DROID RAZR MAXX HD by MOTOROLA
Samsung Intensity™ III
Apple® iPad® Air™
LG Accolade™
Ellipsis® Kids
LG Revere® 2
Samsung Galaxy S® III mini
Samsung Galaxy Tab S2
LG enV®3
LG Exalt™II
DROID RAZR MAXX by MOTOROLA
Nokia Lumia Icon
DROID DNA by HTC
ZenPad™ Z8
Verizon Wireless USB760 Modem
G Pad™ 10.1 LTE
ZenPad™ Z10
Apple® iPad® with Wi-Fi + 4G
HTC One® (M8) for Windows®
LG G Pad™ X8.3
Samsung Galaxy S® 4 mini
Lancet™ for Android™
Apple® iPad® mini
Enact™ by LG
Samsung Galaxy Tab®
Motorola RAZR V3m
Dell™ Vostro™ V13 Laptop
Samsung Galaxy Tab® 4 (10.1)
G Pad™ 7.0 LTE
BlackBerry® Z10 smartphone
Samsung Gusto®
DROID RAZR HD by MOTOROLA
DROID INCREDIBLE 2 by HTC
BlackBerry® Q10 smartphone
Samsung Galaxy Tab® (10.1)
iPad® mini 4
Lancet™
Lucid™3 by LG
Casio G'zOne Ravine®
Motorola XOOM™ 4G LTE
Hydro ELITE by KYOCERA
Pantech Breakout™
DROID BIONIC by MOTOROLA
Samsung Haven™
Lucid™ by LG
LG Cosmos™
LG 4G LTE USB Modem VL600
Apple® iPad® with Retina display
LG Vortex™
HTC One® remix
DROID X by MOTOROLA
Samsung Illusion™
Watch Urbane™ 2nd Edition LTE
Samsung Galaxy Stellar™
BlackBerry® Z30 smartphone
LG VX8300
Casio G'zOne Boulder®
Samsung Galaxy Tab® 4 (8.0)
LG enV®2
Motorola MOTO™ W755
DROID 4 by MOTOROLA
Samsung Galaxy™ Stratosphere™ II
DROID X2 by MOTOROLA
LG VX5500
LG enV® TOUCH
Delphi Connect with 4G LTE Mobile Hotspot
Windows Phone 8X by HTC
LG Extravert™
Galaxy Nexus by Samsung
Verizon Wireless UMW190 Global USB Modem
HTC One® max
Lucid™2 by LG
DROID INCREDIBLE by HTC
Motorola Barrage™
Samsung Intensity™
Spectrum™ 2 by LG
iPad® mini 3
Samsung Galaxy Tab® S
THUNDERBOLT™ by HTC
Nokia 2366i
Samsung Fascinate™
Samsung Knack™
Samsung Alias™ 2
LG Cosmos™ Touch
Moto X™ - Designed by You (2nd Generation)
LG Optimus Zone™
Nokia Lumia 2520
BlackBerry® Bold 9650 smartphone
Pantech Hotshot™
DROID 3 by MOTOROLA
LG Migosm
HTC Desire® 612
BlackBerry® Pearl™ Flip 8230 smartphone
Google Nexus 7
Pantech Perception™
Samsung SCH-u340
Pantech Jest™ 2
LG VX8360
Samsung Galaxy Note® Pro
Verizon Converged VOIP Device
Verizon MiFi™2200 Intelligent Mobile Hotspot
Verizon Wireless AirCard® 595U USB Modem
HTC Rhyme™
HP Spectre x2
LG VX5400
Samsung Smooth™
Verizon Wireless UM175 USB Modem
Motorola W385
Sony Xperia® Z2
Samsung Galaxy™ Stratosphere™
DROID CHARGE by SAMSUNG
BlackBerry® Tour™ 9630 smartphone
Samsung Galaxy Camera®
Pantech Marauder™
Casio G'zOne Rock™
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
Samsung Gear S2 classic
Samsung ATIV SE™
BlackBerry® Curve™ 8330 smartphone
BlackBerry® Bold™ 9930 smartphone without camera
Verizon Wireless USB720 Modem
Moto X™ - Designed by You
Spartan GoCam™
Casio G'zOne Brigade®
LG VX8350
Intuition™ by LG
Delphi Connect
Samsung ATIV Odyssey™
Samsung Galaxy Note® 10.1 2014 Edition
Samsung Galaxy Legend™
DROID 2 GLOBAL by MOTOROLA
Samsung Alias™
HTC Rezound™
Samsung Galaxy View
BlackBerry® Storm2™ 9550 smartphone
BlackBerry® Curve™ 9330 smartphone
Verizon Wireless G'zOne Type-S
Samsung Juke
Luge™ by Motorola Prepaid
DROID 2 by MOTOROLA
Apple® iPad®
Verizon Wireless Coupe™
Motorola XOOM™
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Pantech Caper™ Prepaid
Samsung Reality™
LG Ally™
Samsung SCH-u410
Pantech Crux™
Motorola Adventure™ V750
Motorola MOTO™ VU204
Verizon Wireless Escapade®
Verizon Wireless USB727 Modem
LG Voyager™
Sierra Wireless AirCard® 555D
LG Enlighten®
Samsung Galaxy Tab® (7.7)
Verizon Wireless PC5750 PC Card
Spectrum™ by LG
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Casio EXILIM
Samsung SCH-u430
LG Dare™
Revolution™ by LG
Verizon Wireless UM150 USB Modem
Casio G'zOne Ravine® 2 Non-Camera
LG Chocolate® Touch
Samsung Galaxy Note® 10.1
BlackBerry® Torch™ 9850 smartphone
Motorola V325
HP® Mini 1151NR Netbook
Sony Xperia® PLAY
Verizon Wireless Salute™
HTC Trophy™
Motorola MOTOKRZR K1m
Verizon Ellipsis™ 8 HD
DROID PRO by MOTOROLA
Samsung SCH-u540
BlackBerry® Curve™ 8530 smartphone
LG Optimus Exceed™
Verizon Wireless CDM8975
Samsung SCH-a870
Samsung Omnia® II
LG Chocolate®
DROID XYBOARD 10.1 by MOTOROLA
LG VX3200
Samsung Zeal™
LG enV®
Motorola E815
Sharp KIN™ ONE
G'zOne Boulder™ Black and Silver
Samsung N150 Netbook
Motorola Entice™
LG VX5200
Verizon GizmoTab™
LG Versa™
Motorola MOTO™ Z6c World Edition
LG VX5300
BlackBerry® Curve™ 9370 smartphone
BlackBerry® Curve™ 9310 smartphone
LG VX6100
Motorola W315
Sierra Wireless AirCard® 580
Blackberry Classic Non-Camera
LG VX8700
LG VX4500
Motorola RAZR V3m in Gray
Motorola V325i
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung SCH-a930
LG VX3300
LG Glance™
HP Elite x2 1012
Verizon Wireless Razzle™
Pantech PN-820
Motorola Rival™
Nokia 6015i Prepaid
Samsung Gem™
Verizon Wireless V740 ExpressCard
HTC Apache XV6700
DROID XYBOARD 8.2 by MOTOROLA
LG Chocolate® 3
Nokia 2605 Mirage
Samsung FlipShot®
HP® Pavilion dm1-3010nr Notebook
LG VX4650
DROID ERIS by HTC
Samsung Continuum™
DROID R2D2 by MOTOROLA
Pantech PN-215
Samsung SCH-a670
Nokia 2705 Shade™ Non-Camera
Motorola MOTO Q™ 9c
Samsung SCH-u550
Motorola RAZR V3c
LG Fathom®
Motorola V710
LG VX6000
Samsung SCH-a310
Motorola V60s
Pantech PN-210
Motorola MOTO™ Z6cx World Edition without Camera
Samsung SCH-a950
Samsung Gleam®
LG V
Samsung Glyde™
Motorola CITRUS™
Nokia 6205
Gateway® LT2016u Netbook
Nokia 7705 Twist™
Samsung i700 Pocket PC
Nokia 3589i
Verizon Wireless Adamant™
Samsung Omnia®
Sharp KIN™ TWO
HTC Merge®
Samsung SCH-a850
Jest™
Motorola DEVOUR™ with MOTOBLUR™
Samsung Renown™
Compaq® Mini CQ10-688nr Netbook
Kyocera KX414
LG VX9400
Verizon Wireless PN-300
LG Clout™
Samsung Sway™
Motorola Krave™ ZN4
HP® Mini 210-1076NR Netbook
BlackBerry® 8830 World Edition smartphone
Verizon XU870 Global ExpressCard®
Kyocera K323
Motorola MOTO Q™ music 9m
Nokia 7205 Intrigue™
Samsung i600 Smartphone
Sharp KIN™ TWOm
Samsung SCH-i760
Nokia 2705 Shade™
Verizon Wireless CDM8950
Kyocera KPC650
Nokia 2128i
Verizon Wireless V640
HP® Pavilion dm1-2010nr Entertainment Notebook
Samsung Trance™
Verizon Wireless USB1000 Global USB Modem
HTC Touch Pro™
Samsung SCH-i830
Samsung SCH-a630
Verizon Wireless CDM 7075
Verizon AD3700 Global USB Modem
Samsung SCH-u620
HP® Mini 311-1037NR Netbook
Samsung SCH-a650
BlackBerry® 7750
Kyocera SE47
Samsung Saga™
Motorola V265
HP® Mini 110-3098NR Netbook
Verizon KPC680 ExpressCard®
Samsung SCH-a530
Nokia 2285
Nokia 6215i
Samsung SCH-i730
Nokia 6315i
Motorola T720
LG VENUS™
Samsung SCH-n330
Motorola Q™
Motorola V325xi
Samsung SCH-a610
Verizon Wireless V620
Verizon Wireless XV6600 without Camera
Nokia 6305i
Samsung SCH-a790
Samsung SCH-a795
LG VX2000
Motorola V60p
Samsung SCH-a990
Motorola T730
Sharp KIN™ ONEm
Verizon Wireless Blitz® Prepaid
HTC Ozone™ with TALKS™ for Verizon Wireless
Nokia 6236i
Samsung Rogue™
BlackBerry® 7250
Samsung SCH-a890
Verizon Wireless U630 PC Card
Samsung SCH-a970
Motorola V65p
Motorola MOTORAZR maxx Ve
Motorola V276
LG VX8100
Motorola Rapture™ VU30
Motorola V276 Prepaid
Kyocera KX1v
HP® Mini 110-1046NR Netbook
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
Motorola C333
Kyocera KX2
Motorola T300p
Kyocera K404
Motorola C343
Motorola V120e
Kyocera KX444
Motorola MOTOSLVR L7C
LG VX4700

Accessories

Activation & Initial Setup

Total Equipment Coverage, Wireless Phone Protection and Extended Warranty Overview
[General Information]
Find information about the following equipment protection options: Total Equipment Coverage, Wireless Phone Protection and Extended Warranty.
How to Replace a Lost, Stolen or Broken Device
[General Information]
Learn how to file an insurance claim. See options for replacing your phone or tablet if it's lost, stolen, broken, defective or otherwise in need of replacement.
Activate, Switch or Bring Your Own Device FAQs
[FAQs]
Learn how to set up a new or old device on an existing line of your account online through My Verizon.
Device Return Instructions
[General Information]
Easy to follow, step-by-step instructions for returning a device to Verizon Wireless.
Equipment Protection FAQs
[FAQs]
Learn about insurance options and how to file a claim. Equipment protection provides replacement, repair & technical assistance service for your mobile device.
Verizon Cloud FAQs
[FAQs]
Learn about our digital cloud storage service that you can use to back up and sync your contacts, photos, videos and more.
Activate a Phone You Already Own - BYOD
[General Information]
Learn how to bring your own phone to your account online through My Verizon.
Transfer Contacts and Media through Verizon Cloud or Computer
[Online Tool]
Use our online tool to see steps to back up transfer content with Verizon Cloud or a computer.
Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.
How to Activate Your Device
[Video]
Watch this video to learn how to activate a device on your existing My Verizon account.
Length: 3:07
Activating Your 4G LTE Phone - Existing Customers
[How to Use Guide]
Setup guide for the 4G LTE Phone
How to Use Guide: Verizon Cloud
[How to Use Guide]
Get step-by-step instructions for how to sign up for and manage Verizon Cloud online. Learn how to upload contacts, pictures, videos, music, documents and more.
Quick Guide for Your Certified Like-New Replacement Device
[How to Use Guide]
Certified Like-New Replacement Device Activation and Shipping Guides
What is Verizon Cloud?
[Video]
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:12
Activating Your 4G LTE Smartphone
[How to Use Guide]
Follow these instructions to activate your new or Certified Pre-Owned 4G LTE smartphone.
How to Switch Phone Numbers Between Devices on Your Account
[General Information]
See how to swap phones on your account through My Verizon.
How to Swap Phones on Your Account
[Video]
Watch this video to learn how to switch your device with another person on your account.
Length: 1:54
Getting Started with Your New Smartphone - Upgrade
[Video]
Are you upgrading to a new smartphone? This video shows the steps to transition from your old phone to your new one.
Length: 2:00
Activating Your 4G LTE Phone - New Customers
[How to Use Guide]
Setup guide for the 4G LTE Phone
Turn On Android™ Device Protection
[Device-Specific Instructions]
Activation and Shipping Guide: 4G LTE™ Smartphone
[How to Use Guide]
Instructions on activating a replacement 4G LTE Smartphone and shipping your defective device back to us.
Turn Off Android™ Device Protection
[Device-Specific Instructions]
Account Sync Settings - Pantech Breakout™
[Device-Specific Instructions]
Pantech Breakout™ Simulator: Adding Additional Accounts
[Interactive Simulation]
Learn how to add additional accounts to your Breakout.

Back Up & Transfer Content

Transfer Contacts & Other Content Between Phones
[General Information]
Download our new Content Transfer App. Learn how to easily transfer contacts, pictures, videos and more when switching phones.
How to transfer your content from your old phone to your new phone
[Video]
With the Content Transfer app, it's easy to transfer your content from your old phone to your new phone. Find out how.
Length: 2:27
Access Content Transfer App - Android™ Smartphone
[Device-Specific Instructions]
Download and install the Content Transfer App to your Android Smartphone to assist with transferring contacts and media between devices.
Media Share - Android™
[Device-Specific Instructions]
Transfer Music Files - Pantech Breakout™
[Device-Specific Instructions]
To transfer or move music files/songs between your device and computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
USB Mass Storage - Pantech Breakout™
[Device-Specific Instructions]

Basics

Accessories FAQs
[FAQs]
Information about accessories from Verizon Wireless.
What Is 4G LTE?
[Video]
We take to the streets of NYC and ask some hard-hitting questions: What does 4G LTE stand for? 3G vs. 4G?do you know the difference? What does the G in 4G stand for? Still confused after watching the video? You might need a quick Wireless Workshop. About the Get Smartphone Smart Series Most of us are...
Length: 2:26
Determining Verizon Wireless Service Availability - Verizon Wireless Website
[Device-Specific Instructions]
Our Verizon coverage map may show why you're having trouble with device setup/activation, media transfers, apps, data connections, email, messaging, and placing/receiving calls. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues...
Remove Connected Device - My Verizon
[Device-Specific Instructions]
Device FAQs
[FAQs]
Get answers to general device questions, including insurance, loss, updates and activation.

Battery & Power

Battery Issues - Battery Usage
[Device-Specific Instructions]
Wireless Charging FAQs
[FAQs]
Information about wireless charging with your mobile device.
Power & Charging Issues - Removable Battery Devices
[Device-Specific Instructions]
If your phone's removable battery isn't charging or holding a charge, this provides some helpful tips. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Battery Troubleshooting Basics
[Device-Specific Instructions]
Insert the Battery - Pantech Breakout™
[Device-Specific Instructions]

Bluetooth

Bluetooth FAQs
[FAQs]
Learn more about Bluetooth wireless networking, and how to use it on your Verizon Wireless devices.
Bluetooth Car Kit Compatibility
[How to Use Guide]
Bluetooth® Car Kit Compatibility
Using the Bluetooth® Headset Pairing Guide
[Device-Specific Instructions]
This links to our guide for connecting/pairing your device to Bluetooth headsets, speakers, keyboards and other accessories. Also links to the Bluetooth car compatibility matrix. Visit our Bluetooth FAQs for additional info. If you're having other issues with your phone or device, visit our Troubleshooting...
Bluetooth® On/Off - Pantech Breakout™
[Device-Specific Instructions]
Pantech Breakout - Bluetooth Car Kit
[PDF]
Pantech Breakout Bluetooth Car Kit Support for Verizon Wireless Subscribers.
Pantech Breakout™ Simulator: Pairing with a Bluetooth® Headset
[Interactive Simulation]
Learn how to pair your Breakout with your Bluetooth headset.
Pantech Breakout™ Simulator: Turning Bluetooth® On and Off
[Interactive Simulation]
Explore how to turn Bluetooth functionality on and off on your Breakout.

Calling & Dialing

Remove a Block - Call & Message Blocking - My Verizon
[Device-Specific Instructions]
To add a free temporary block to stop unwanted calls and messages, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Verizon Messages - HD Video Calling
[Video]
Verizon Messages now offers HD voice and video calling on your tablet, right through the app. Watch this video to learn how to set up HD calling and make calls.
Length: 1:46
Placing an International Call
[Device-Specific Instructions]
Announcement 11 - Authentication error
[Device-Specific Instructions]
Add Call & Message Blocking - My Verizon
[Device-Specific Instructions]
Announcement 3 - Suspended Service
[Device-Specific Instructions]
Announcement 2 - Invalid Number
[Device-Specific Instructions]
Call Waiting - Smartphone
[Device-Specific Instructions]
Announcement 9 - Roamer Dialing Instructions
[Device-Specific Instructions]
Ensure The 10-Digit Mobile Number Or Email Address is Being Entered Correctly
[Device-Specific Instructions]
This may help if you're having trouble sending a picture/text message. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Announcement 39 - Authentication Error
[Device-Specific Instructions]
Auto Reject or Ignore Call - Android
[Device-Specific Instructions]
Announcement 4 - Dialing Change
[Device-Specific Instructions]
Call History - Pantech Breakout™
[Device-Specific Instructions]
Announcement 1 - No page response
[Device-Specific Instructions]
Add a Speed Dial - Pantech Breakout™
[Device-Specific Instructions]
DTMF - Pantech Breakout™
[Device-Specific Instructions]
Dial a Number - Pantech Breakout™
[Device-Specific Instructions]
Pantech Breakout™ Simulator: Dialing by Voice
[Interactive Simulation]
An interactive guide to dialing by voice on your on your Breakout Smartphone.
Pantech Breakout™ Simulator: Ignoring a Call and Sending a Text Message
[Interactive Simulation]
A visual guide for ignoring a call and sending a text message on your Breakout Smartphone.
Pantech Breakout™ Simulator: Placing a Call to a Contact
[Interactive Simulation]
Explore how to place a call to a contact using your Breakout.
Pantech Breakout™ Simulator: Placing a Call to a New Number
[Interactive Simulation]
Learn how to use your Breakout to call a new number.
Pantech Breakout™ Simulator: Switching Between Calls
[Interactive Simulation]
Learn how to switch between calls on your Breakout Smartphone.
Redial - Pantech Breakout™
[Device-Specific Instructions]

Camera, Photos & Videos

Ensure Picture/Video Message does not Exceed File Size Limit
[Device-Specific Instructions]
If you're having issues sending/receiving pictures and videos, this may help. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Google Photos
[Device-Specific Instructions]
Net Media (DLNA) - Pantech Breakout™
[Device-Specific Instructions]
Camera Settings - Pantech Breakout™
[Device-Specific Instructions]
Enable/Disable HDMI - Pantech Breakout™
[Device-Specific Instructions]
Pantech Breakout™ Simulator: Change Camera from Rear to Front-Facing
[Interactive Simulation]
Discover how to switch from the rear to the front-facing camera while recording a video with your Breakout.
Pantech Breakout™ Simulator: Changing from Rear to Front-Facing Camera
[Interactive Simulation]
Discover how to change from the rear to the front-facing camera while taking a picture with your Breakout.
Pantech Breakout™ Simulator: Recording a Video
[Interactive Simulation]
Learn how to record a video using your Breakout.
Pantech Breakout™ Simulator: Set Picture as Wallpaper
[Interactive Simulation]
Explore how to set your pictures as your Breakout's wallpaper.
Pantech Breakout™ Simulator: Sharing a Picture
[Interactive Simulation]
Learn how to share pictures using your Breakout.
Pantech Breakout™ Simulator: Sharing a Video
[Interactive Simulation]
Explore how to share videos using your Breakout.
Pantech Breakout™ Simulator: Taking a Picture
[Interactive Simulation]
Learn how to take a picture using your Breakout.
Pantech Breakout™ Simulator: Zooming In and Out
[Interactive Simulation]
A step-by-step guide for zooming the camera in and out on your Breakout Smartphone.
Pantech Breakout™ Simulator: Zooming In and Out
[Interactive Simulation]
An interactive guide for zooming a video in and out on your Breakout Smartphone.
Play Media (DLNA) - Pantech Breakout™
[Device-Specific Instructions]
Share Media (DLNA) - Pantech Breakout™
[Device-Specific Instructions]
Video Camera Settings - Pantech Breakout™
[Device-Specific Instructions]
View Pictures/Videos - Pantech Breakout™
[Device-Specific Instructions]

Computer/PC Connectivity

Create a Paired Connection - Windows® 7
[Device-Specific Instructions]
Enable/Disable HDMI - Pantech Breakout™
[Device-Specific Instructions]

Contacts

Transfer Contacts and Media through Verizon Cloud or Computer
[Online Tool]
Use our online tool to see steps to back up transfer content with Verizon Cloud or a computer.
Managing Contacts Using My Verizon
[Video]
Watch this video to learn how to manage your contacts by using your My Verizon account.
Length: 2:21
Managing Duplicate Contacts Using Your Android Device
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.
Length: 3:21
Managing Duplicate Contacts Using Google
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.
Length: 2:45
Import Contacts From a Comma Separated Values (*.csv)/vCard file - Gmail™
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Check for Duplicate Contacts Stored in Multiple Accounts - Android™ Smartphone
[Device-Specific Instructions]
If you are using multiple backup options on your device and have duplicate contacts, view this info. For any other issues you are having with your device, visit our Troubleshooting Assistant.
Choose Contacts to Display on Device
[Device-Specific Instructions]
If your phone is displaying duplicate contacts, view this info. For other issues you are having with your device, visit our Troubleshooting Assistant.
Caller-ID Image - Pantech Breakout™
[Device-Specific Instructions]
Add a Contact - Pantech Breakout
[Device-Specific Instructions]
Import Contacts - Android™ - Gmail
[Device-Specific Instructions]
Access Contacts - Pantech Breakout™
[Device-Specific Instructions]
Delete a Contact - Pantech Breakout™
[Device-Specific Instructions]
Edit a Contact - Pantech Breakout™
[Device-Specific Instructions]
Pantech Breakout™ Simulator: Adding a Contact
[Interactive Simulation]
Learn how to add a contact to your contact list in your Breakout.
Pantech Breakout™ Simulator: Adding a Contact to a Group
[Interactive Simulation]
A step-by-step guide for adding a contact to a group on your Breakout Smartphone.
Pantech Breakout™ Simulator: Adding a Picture to a Contact
[Interactive Simulation]
Discover how to add a picture to an existing contact in your Breakout contact list.
Pantech Breakout™ Simulator: Adding and Deleting Quick Contacts
[Interactive Simulation]
An interactive guide for adding and deleting quick contacts on your Breakout Smartphone.
Pantech Breakout™ Simulator: Assigning a Ringtone to a Contact
[Interactive Simulation]
Learn how to assign a ringtone to a contact on your Breakout Smartphone.
Pantech Breakout™ Simulator: Assigning a Speed Dial
[Interactive Simulation]
Explore how to assign a speed dial on your Breakout Smartphone.
Pantech Breakout™ Simulator: Sharing Contact Information
[Interactive Simulation]
A visual guide for sharing contact information on your Breakout Smartphone.
Pantech Breakout™ Simulator: Viewing Missed Calls and Adding as a Contact
[Interactive Simulation]
Discover how to view missed calls and add a missed call as a contact on your Breakout Smartphone.

Data

Promotional Data FAQs
[FAQs]
Learn the about the options to add promotional data to your devices on the new Verizon Plan.
Data Usage FAQs
[FAQs]
Learn about how your devices use data, how to determine the right amount of data for the devices on your account, and tools to monitor your data usage
PopData FAQs - Purchase 30- or 60-minute 4G LTE Data Sessions
[FAQs]
PopData is an all-you-can-stream data connection that's faster and more secure than most public Wi-Fi hotspots. Available in 30 and 60-minute sessions.
Data Utilization FAQs
[FAQs]
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
Data Gifting FAQs
[FAQs]
Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.
Turn Off/On Facebook® Video Auto Play
[Device-Specific Instructions]
Conserve Data Usage - Google+
[Device-Specific Instructions]

Date & Time

Date and Time Settings - Pantech Breakout™
[Device-Specific Instructions]

Device ID & Info

Troubleshooting FAQs
[FAQs]
Frequently Asked Questions about device Troubleshooting from Verizon Wireless. Get quick answers to common device issues.
Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's assessed if you turn in your device for a Certified Like-New Replacement device and your returned device is found damaged.
View Device Info - Verizon Wireless Website
[Device-Specific Instructions]
Locating the 4G SIM PIN / PUK
[How to Use Guide]
Learn how to find the SIM PIN and PUK numbers for your 4G LTE SIM card.
Locating ESN or MEID Numbers on Handsets
[General Information]
How to locate the ESN or MEID number on handsets.
View Phone Information - Pantech Breakout™
[Device-Specific Instructions]
Check for Water Damage - Pantech
[Device-Specific Instructions]
View MAC Address - Pantech Breakout™
[Device-Specific Instructions]

Device Search

Device Settings

Turn TalkBack On/Off - Android™
[Device-Specific Instructions]
System Select - Android™
[Device-Specific Instructions]
Configure Company Name ID
[Device-Specific Instructions]
Touchscreen Settings - Pantech Breakout™
[Device-Specific Instructions]
System Select - Pantech Breakout™
[Device-Specific Instructions]
Call Timer - Pantech Breakout™
[Device-Specific Instructions]
DTMF - Pantech Breakout™
[Device-Specific Instructions]
Pantech Breakout™ Simulator: Adjusting Brightness
[Interactive Simulation]
Explore how to adjust the camera's brightness on your Breakout.
Pantech Breakout™ Simulator: Adusting the Screen Timeout
[Interactive Simulation]
A visual guide for saving energy on your Breakout Smartphone by adjusting your screen timeout.
Pantech Breakout™ Simulator: Changing the Language
[Interactive Simulation]
An interactive guide for changing the language settings on your Breakout Smartphone.
Pantech Breakout™ Simulator: Changing the Ringtone
[Interactive Simulation]
Explore how to change the ringtone on your Breakout Smartphone.
Pantech Breakout™ Simulator: Setting to Silent
[Interactive Simulation]
A visual guide for setting your Breakout to silent.
Pantech Breakout™ Simulator: Turning Airplane Mode On and Off
[Interactive Simulation]
An interactive guide for setting your Breakout to airplane mode.
Pantech Breakout™ Simulator: Turning the Device On and Off
[Interactive Simulation]
Explore how to power your Breakout Smartphone on and off.

Email/Gmail

Unlock a Gmail™ Account
[Device-Specific Instructions]
If you can't remember your Gmail user name/password or your account has been locked, this info will help you. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Update the Gmail™ Password - Android™
[Device-Specific Instructions]
Recover Gmail™ Sign-in Information
[Device-Specific Instructions]
This helps if you're receiving invalid Gmail user name/password errors or your account has been locked. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Internet Spam Blocking - My Verizon Website
[Device-Specific Instructions]
To permanently block text message spam sent from email addresses, email domains and/or text nicknames, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Launch Good Mobile Messaging - Android™
[Device-Specific Instructions]
Import Contacts From a Comma Separated Values (*.csv)/vCard file - Gmail™
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
View Gmail™ Messages - Android™
[Device-Specific Instructions]
Create Gmail™ Account
[Device-Specific Instructions]
Gmail™ Notifications - Android™
[Device-Specific Instructions]
Configure the Email Client to Leave Messages on Server after Retrieval - Windows®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Delete Gmail™ Messages - Android™
[Device-Specific Instructions]
Gmail™ Auto Signature - Android™
[Device-Specific Instructions]
Configure the Email Client to Leave Messages on Server after Retrieval - Macintosh®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove a Gmail™ Account - Pantech Breakout™
[Device-Specific Instructions]
Removing then re-adding a Gmail account often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Reply to a Gmail™ Message - Android™
[Device-Specific Instructions]
Email Message Folders - Pantech Breakout™
[Device-Specific Instructions]
Email Signature - Pantech Breakout™
[Device-Specific Instructions]
Gmail™ Notifications - Pantech Breakout™
[Device-Specific Instructions]
Gmail™ Sync - Pantech Breakout™
[Device-Specific Instructions]
Pantech Breakout™ Simulator: Accessing the Universal Inbox
[Interactive Simulation]
An interactive guide for accessing the universal inbox features of your Breakout.
Pantech Breakout™ Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email using your Breakout.
Pantech Breakout™ Simulator: Including an Attachment with an Email
[Interactive Simulation]
Learn how to add an attachment to your email using your Breakout Smartphone. .
Pantech Breakout™ Simulator: Replying to an Email
[Interactive Simulation]
A visual guide for replying to email on your Breakout.
Pantech Breakout™ Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email using your Breakout.
Pantech Breakout™ Simulator: Sending an Email to a Group
[Interactive Simulation]
Discover how to send an email to a group using your Breakout Smartphone.
Pantech Breakout™ Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to set up a corporate email account on your Breakout.
Pantech Breakout™ Simulator: Setting Up Personal Email
[Interactive Simulation]
Discover how to set up a personal email account on your Breakout.
Pantech Breakout™ Simulator: Setting an Email Notification
[Interactive Simulation]
Explore how to set up an email notification using your Breakout.
Remove a Personal (POP/IMAP) Account - Pantech Breakout™
[Device-Specific Instructions]
Removing then re-adding an email account often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
View Email Messages - Pantech Breakout™
[Device-Specific Instructions]
View Gmail™ Messages - Pantech Breakout™
[Device-Specific Instructions]

Find My Phone

How to Find Your Phone
[How to Use Guide]
Learn how to locate a lost or stolen Android, Apple, Windows, Blackberry or Basic device.
Remotely Lock Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Turn Android™ Device Manager On or Off
[Device-Specific Instructions]
Remotely Ring Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Remotely Erase Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.

GPS & Location Based Services

E911 Compliance FAQs
[FAQs]
Review information about calling 911 from your mobile phone.
Find Current Location - Google Maps™
[Device-Specific Instructions]
Find Driving Directions - Google™ Maps
[Device-Specific Instructions]
Download an Offline Map (Google™ Maps)
[Device-Specific Instructions]
GPS Location Settings - Android™
[Device-Specific Instructions]
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.
Add Layers - Google Maps™
[Device-Specific Instructions]
Improving GPS Performance
[Device-Specific Instructions]
GPS Location - Pantech Breakout™
[Device-Specific Instructions]

Gestures & Motions

Gestures - Google Maps™
[Device-Specific Instructions]

Hotspot

Mobile Hotspot FAQs
[FAQs]
Learn about Mobile Hotspot which lets you share your device's Internet connection with other devices using Wi-Fi. Also, find out how to use it and how you're charged for it.
Mobile Hotspot On/Off - Pantech Breakout™
[Device-Specific Instructions]
Mobile HotSpot - Pantech Breakout™
[Device-Specific Instructions]
Pantech Breakout™ Simulator: Managing Users in Mobile Hotspot
[Interactive Simulation]
Learn how to manage the users who can access your Breakout's Mobile Hotspot.
Pantech Breakout™ Simulator: Mobile Hotspot Security Settings
[Interactive Simulation]
An interactive guide for changing the Mobile Hotspot security settings on your Breakout Smartphone.
Pantech Breakout™ Simulator: Turning On Mobile Hotspot
[Interactive Simulation]
Discover how to activate the Mobile Hotspot features of your Breakout.

Internet & Web Browser

View Browser History - Android™
[Device-Specific Instructions]
Determining Internet Connection Speeds
[Device-Specific Instructions]
Reboot the Router
[Device-Specific Instructions]
Clear Temporary Internet Files - Pantech Breakout™
[Device-Specific Instructions]
If you're having trouble connecting to the Internet or a web page won't display on your device, follow these steps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Add a Browser Bookmark - Pantech Breakout™
[Device-Specific Instructions]
Pantech Breakout™ Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website in your Breakout.
Pantech Breakout™ Simulator: Opening and Closing Browser Windows
[Interactive Simulation]
A visual walkthrough of opening and closing windows in your Breakout's Web browser.
Pantech Breakout™ Simulator: Searching the Web
[Interactive Simulation]
Explore the most common ways to search the Web while on a Breakout.
Pantech Breakout™ Simulator: Searching the Web by Voice
[Interactive Simulation]
Discover how you can use your Breakout to search the Web with your voice.
Web Browser - Pantech Breakout™
[Device-Specific Instructions]
Websites - Pantech Breakout™
[Device-Specific Instructions]

Keyboard

Turn Voice Input On/Off - Android™
[Device-Specific Instructions]
You can use voice input on your Android device to type hands-free instead of using your keyboard. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Text Input Method - Pantech Breakout™
[Device-Specific Instructions]

Language

Asian Language FAQs
[FAQs]
Learn the basics about using Asian languages on smartphones or tablets, including how to find a device that offers the language you want.
Language Selection - Pantech Breakout™
[Device-Specific Instructions]

Lock, Unlock, Password & Security

Remotely Lock Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Unlock the Device - Pantech Breakout™
[Device-Specific Instructions]
Turn Off Screen Lock - Pantech Breakout™
[Device-Specific Instructions]
Pantech Breakout™ Simulator: Locking and Unlocking the Device
[Interactive Simulation]
Learn how to set the lock and unlock security features of your Breakout Smartphone.
Set Up Screen Lock - Pantech Breakout™
[Device-Specific Instructions]

Memory/Storage

View Storage Meter/Upgrade Memory - Verizon Cloud - Website
[Device-Specific Instructions]
To see how much Cloud storage you have left or to add more storage for pictures, music, videos and documents, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
My InfoZone Widget FAQs
[FAQs]
Frequently Asked Questions about the InfoZone Widget
Format SD Card via PC
[Device-Specific Instructions]
Remove the Memory Card - Pantech Breakout™
[Device-Specific Instructions]
Check Memory - Pantech Breakout™
[Device-Specific Instructions]
Insert the Memory Card - Pantech Breakout™
[Device-Specific Instructions]
Memory Card Formatting - Pantech Breakout™
[Device-Specific Instructions]

Music

MP3 Player FAQs
[FAQs]
Learn about playing music on your mobile device.
Transfer Music Files - Pantech Breakout™
[Device-Specific Instructions]
To transfer or move music files/songs between your device and computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Play Music Files - Pantech Breakout™
[Device-Specific Instructions]

Navigating & Multitasking

Pantech Breakout™ Simulator: Accessing Open Applications
[Interactive Simulation]
A step-by-step guide for accessing open applications on your Breakout.
Pantech Breakout™ Simulator: Accessing the Notifications Panel
[Interactive Simulation]
Discover how to access the Notifications panel of your Breakout Smartphone.
Pantech Breakout™ Simulator: Getting Around on Your Device
[Interactive Simulation]
An interactive map of the most important features of your Breakout Smartphone.
Pantech Breakout™ Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for navigating multiple Home screens while using your Breakout.
Recently Used Apps - Pantech Breakout™
[Device-Specific Instructions]

Operating System & Software

Android Operating System (OS) FAQs
[FAQs]
Learn about the Android operating system, including what it is, how to find your version, how to get an update and more.
Factory Data Reset (Powered Off) - Pantech Breakout™
[Device-Specific Instructions]
A hard reset may help with: screen not working (blank or frozen screen), application issues (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing a hard...
Software Update: Pantech Breakout
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your Pantech Breakout.
Factory Data Reset (Powered On) - Pantech Breakout™
[Device-Specific Instructions]
A hard reset may help with: screen not working (blank or frozen screen), application issues (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing a hard...
View Software Version - Pantech Breakout™
[Device-Specific Instructions]

SIM Card

4G LTE SIM Card FAQs
[FAQs]
Learn about 4G LTE SIM cards, which are necessary for using our 4G LTE network with your mobile device.
4G SIM Information
[General Information]
Learn about 4G SIM cards, what they're used for, and how to activate and install one on your device
Locate the 4G SIM PIN/PUK - My Verizon Website
[Device-Specific Instructions]
If you're unable to send/receive calls or connect to the Internet, this could help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
Remove the SIM Card - Pantech Breakout™
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit...
Unblock SIM PIN - Pantech Breakout™
[Device-Specific Instructions]
Insert the SIM Card - Pantech Breakout™
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit...
Modify the SIM PIN - Pantech Breakout™
[Device-Specific Instructions]
Pantech Breakout™ Simulator: Inserting a SIM Card
[Interactive Simulation]
Discover how to install a SIM card on your Breakout Smartphone.

Sounds, Volume & Audio

Resolve Volume Issues
[Device-Specific Instructions]
Vibrate Mode - Pantech Breakout™
[Device-Specific Instructions]
Access Verizon Tones - Pantech Breakout™
[Device-Specific Instructions]
Set Ringtones - Pantech Breakout™
[Device-Specific Instructions]
Speakerphone - Pantech Breakout™
[Device-Specific Instructions]
Volume Controls - Pantech Breakout™
[Device-Specific Instructions]
When you aren't getting notifications or your device doesn't vibrate/ring when receiving calls/texts/emails, you might need to adjust volume controls. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...

Text & Multimedia Messaging

Create and Send a Text Message - Verizon Wireless Website
[Device-Specific Instructions]
If you'd like to send a text message from your computer/PC to another Verizon Wireless number, this info helps. If you're having issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Text Messaging FAQs
[FAQs]
Learn to send and receive text messages, how to store your texts and block unwanted texts, and how you are charged for texts by plan.
Verizon Messages - Basic Use
[Video]
Verizon Messages is a text messaging app from Verizon Wireless. Use Verizon Messages on available smartphones to send and receive messages easily.
Length: 1:21
Text to Landline FAQs
[FAQs]
Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.
Send Picture/Video Message using Email
[Device-Specific Instructions]
Verizon Messages - Getting Creative
[Video]
Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 0:58
Cancel Text Messaging Subscriptions
[Device-Specific Instructions]
Verizon Messages - Scheduling Messages and Driving Mode
[Video]
With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 0:59
Sideshare FAQs
[FAQs]
Sideshare is an Android app that lets you share information, like text and photos, while on calls. You can also review and edit content live during calls.
Picture / Video Messaging email address
[Device-Specific Instructions]
Garbled Message
[Device-Specific Instructions]
Auto Receive Messages - Pantech Breakout™
[Device-Specific Instructions]
Auto Signature - Pantech Breakout™
[Device-Specific Instructions]
Message Options - Pantech Breakout™
[Device-Specific Instructions]
Pantech Breakout™ Simulator: Adjusting Video for MMS Messages
[Interactive Simulation]
A how-to guide for adjusting your Breakout's video for MMS messages.
Pantech Breakout™ Simulator: Forwarding a Text Message
[Interactive Simulation]
Explore how to forward a text message from your Breakout.
Pantech Breakout™ Simulator: Replying to a Text Message
[Interactive Simulation]
Learn how to reply to a text message on your Breakout Smartphone.
Pantech Breakout™ Simulator: Sending a Message to a Group
[Interactive Simulation]
A step-by-step walkthrough for sending a group text message using your Breakout Smartphone.
Pantech Breakout™ Simulator: Setting a Text Alert
[Interactive Simulation]
Discover how to set a text alert on your Breakout Smartphone.
Pantech Breakout™ Simulator: Using Voice to Text
[Interactive Simulation]
An interactive how-to guide for using voice to text on your Breakout.
View Text Messages - Pantech Breakout™
[Device-Specific Instructions]

Tips, Tricks & Shortcuts

Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.
Access Menus with Long Press - Android™
[Device-Specific Instructions]
Pantech Breakout™ Simulator: Searching the Web from the Home Screen
[Interactive Simulation]
Explore how to search the Web from the Home screen of your Breakout.

Visual & Hearing Accessibility

Turn TalkBack On/Off - Android™
[Device-Specific Instructions]
TTY Settings - Pantech Breakout™
[Device-Specific Instructions]

Wallpapers/Theme

Wallpaper - Picture - Pantech Breakout™
[Device-Specific Instructions]
Pantech Breakout™ Simulator: Changing the Wallpaper
[Interactive Simulation]
Learn how to change your Breakout's wallpaper or background.

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Information about using Wi-Fi networks with a mobile device, like a smartphone or tablet.
Verify LTE Advanced Devices
[Device-Specific Instructions]
Add a Wi-Fi Network - Pantech Breakout™
[Device-Specific Instructions]
Network Mode Settings - Pantech Breakout™
[Device-Specific Instructions]
Wi-Fi On/Off - Pantech Breakout™
[Device-Specific Instructions]
Pantech Breakout™ Simulator: Connecting to a Wi-Fi® Network
[Interactive Simulation]
Learn how to use your Breakout to connect to a Wi-Fi network.

Still Have Questions?


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