Samsung Brightside™ - Support Overview

Find device-specific support and online tools for your Samsung Brightside.

Filter all topics below.


Call Forwarding

My Verizon Website - Turn Call Forwarding On

Here's how to forward your calls to another number via the My Verizon website.

Turn Call Forwarding Off from Device

Here's how to turn immediate Call Forwarding or conditional Call Forwarding (No Answer / Busy Transfer) off from your device.

Caller ID

Edit Share Name ID

Here's how to edit how your name displays on someone else's Caller ID via the My Verizon website or app.

My Verizon Website - Cancel Share Name ID

Here's how to remove Share Name ID from your account via the My Verizon website.

International

Place an International Call

Here's info on rates and dialing instructions for international calling from inside or outside the US.

Media Center / Get it Now

Cancel or Remove Apps - Media Center (Get It Now)

This can help if an app on your basic phone is unresponsive, freezes or won't launch/open. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Download Media Center (Get It Now) Apps

This shows how to download apps/games on your basic phone and how to view the top must-have apps.

Download Ringtones - Get It Now (Shopping Cart)

Here's how to download ringtones via Get It Now on your basic phone.

Download Ringtones - Get It Now (Tunes & Tones)

Here's how to download ringtones using Get It Now on your device.

Download Ringtones - Media Center Plaza

Here's how to download ringtones from the Media Center Plaza.

Download and Install Sony Music Box - Media Center

Here's how to install Sony Music Box via Media Center.

Media Center FAQs

Learn about Media Center (formerly Get It Now), where you can get apps and games for basic phones, as well as Ringback Tones for any phone.

Search for Apps - Media Center

Here's how to search for Media Center apps on your 3G Basic phone.

Push to Talk Plus

Push to Talk Plus - Migration From Desktop Dispatch to Web Dispatch

Here's how to migrate from the Push to Talk Plus Desktop Dispatch to Web Dispatch.

Push to Talk Plus - Web Dispatch - New Activation

Here's how to activate a user on the Push to Talk Plus web dispatch.

Push to Talk Plus - Web Dispatch - One Touch Calling (Standard Mode)

Here's how to configure One Touch Calling from Push to Talk Plus Web Dispatch.

Ringtones & Ringback Tones

Delete a Ringback Tone - My Verizon Website

Here's how to delete a Ringback Tone via the Media Store on the My Verizon website.

Download Ringtones - Get It Now

Here's how to download ringtones on your Basic Phone via Get It Now.

Download Ringtones - Media Center

This article refers to basic handsets only.

Purchase Ringback Tones - My Verizon Website

Here's how to purchase Ringback Tones for your device.

Ringback Tones - Adjust Caller Greeting - My Verizon Website

Here's how to adjust the greeting callers hear before your tone plays via the Media Store on the My Verizon website.

Ringback Tones - Create / Delete a Playlist - My Verizon Website

Here's how to create or delete a Ringback Tone playlist via the Media Store on the My Verizon website.

Ringback Tones - Edit a Playlist - My Verizon Website

Here's how to edit a Ringback Tone playlist via the Media Store on the My Verizon website.

Subscribe and Purchase a Ringback Tone via Text Message

Here's how to subscribe and purchase a Ringback tone via text message.

Voicemail

Reset Voicemail Password from Device

Here's how change or reset your Voicemail password from the My Verizon app, your phone or the My Verizon website.

Retrieve Voicemail Messages

Here's how to retrieve Voicemail messages from your device or another phone.

Retrieve Voicemail from Another Phone or While Roaming

Here's how to check your voicemail messages from another phone or while roaming.

Turn Call Forwarding On from Device

Here's how to turn on immediate Call Forwarding or conditional Call Forwarding (No Answer / Busy Transfer) from your device.

Voicemail Options

Here's info on how to use your Voicemail service.

Wireless Emergency Alerts

Wireless Emergency Alerts (WEA) - Samsung Brightside U380

Here's how to manage emergency alerts (e.g., AMBER Alerts, etc.) for your Samsung Brightside.