Bring your mobile device to Verizon using an eSIM FAQs

To find out if your device's eSIM will work on our network, check the BYOD compatibility.

Note: Your phone or laptop must be unlocked at time of activation. Learn more about unlocking with our BYOD FAQs.

Yes, if your device doesn't have an eSIM, you can still activate it on the Verizon network using a physical SIM card. You can enroll by going online, visiting a Verizon location or contacting us.

Yes, you can bring an eSIM-capable Apple iPhone to Verizon. Here's how to activate it on our network.

To learn how, visit Samsung Galaxy Book Go 5G - Dual SIM - Add Cellular Plan.

Activating eSIM on a Samsung mobile phone depends on which device you have:

• To activate most eSIM-enabled Samsung devices, visit Samsung Phones - Add Cellular Plan.

Exceptions:

• Samsung Galaxy A54 - Activate/Set Up Device
• Samsung Galaxy Z Fold5 - Activate/Set Up Device
• Samsung Galaxy Z Flip5 - Activate/Set Up Device

To activate a compatible Windows laptop with eSIM:

1. Power on your Windows device and complete the Out of Box setup.
2. When prompted, select a Wi-Fi network, and follow the instructions to connect.
3. When you reach the Home screen, select the Network icon on the taskbar at the bottom right of the screen.
4. Look for "Get Connected" under the Cellular icon and select Connect with a data plan. This opens the Windows Mobile Plans Application.
5. Select Verizon from the carrier list. If you don't see Verizon in the list, your laptop is not currently compatible on the Verizon network. Find out which devices and laptops can I bring to Verizon using eSIM.
6. Choose New or Existing Customer and sign in with your My Verizon user ID or mobile number and password when prompted.
7. Follow the instructions and proceed through a series of screens with steps to activate Verizon service on your device.
8. When a new line of service has been added, a profile will download and install.
9. When you see the message "Your device activated" your laptop is connected to the Verizon 4G / 5G Network.

After you sign up for service you can manage your account through the My Verizon app or from My Verizon website. My Verizon allows you to do things like view and pay your bill, change your plan and upgrade your device.

For more information on the My Verizon app, visit our My Verizon FAQs.

To learn about your bill, including how to access and pay it, visit our Billing Statement FAQs.

If you can't activate your eSIM in My Verizon, these options may help:

• If your device is "dual SIM" and you want to change from using the SIM card to using the eSIM, you may need to remove the card first.
• If you're bringing an Android eSIM device to an existing Verizon line, you must speak to a Customer Service representative (don't use Chat).
  • Exception: 
    • Samsung Galaxy A54 activation
    • Samsung Galaxy Z Fold5 - Activate/Set Up Device
    • Samsung Galaxy Z Flip5 - Activate/Set Up Device
• For device-specific eSIM instructions see: Where can I get more information about my eSIM?
• If you have questions about using eSIM devices on a Verizon prepaid account, see How do I activate devices on Verizon prepaid?