Business Services

Find support for most of your Verizon business services and apps in one place, including FAQs and how-to guides for Cold Chain, Push to Talk Plus, Good Mobile Messaging and Field Force Manager.

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Activation & Setup

Add / Remove Devices from a Shipment - Critical Asset Tracker

Here's how to add/remove devices from a shipment in Critical Asset Tracker.

Add Device Profile - Critical Asset Tracker

Here's how to add a device profile in the Critical Asset Tracker portal.

Add New User - Critical Asset Tracker

Here's how to add a new user in Critical Asset Tracker.

Admin Portal Sign-in - Critical Asset Tracker

Here's how to access the Critical Asset Tracker admin portal.

Initial Activation and Setup - Critical Asset Sensor

Here's how to quickly activate and set up your Critical Asset Sensor.

Set Up Device - Critical Asset Sensor

Here's how to activate your Critical Asset Sensor.

Manage

Edit Device Attributes - Critical Asset Tracker

Here's how to edit a device's attributes in Critical Asset Tracker.

Export Data Report - Critical Asset Tracker

Here's how to export data report in Critical Asset Tracker.

Modify Device Profile - Critical Asset Tracker

Here's how to modify a device profile in Critical Asset Tracker.

Turn On / Off Device Attributes (Temp, Shock, Tilt) - Critical Asset Tracker

Here's how to turn On / Off device attributes (Temp, Shock, Tilt).

View Alerts - Critical Asset Tracker

Here's how to view alerts on the Critical Asset Tracker portal.

View Current Shipments - Critical Asset Tracker

Here's how to view current shipments in Critical Asset Tracker.

View Dashboard Details - Critical Asset Tracker

Here's how to view dashboard details in the Critical Asset Tracker portal.

View Device Log - Critical Asset Tracker

Here's how to view the device log in Critical Asset Tracker.

View Organization Details - Critical Asset Tracker

Here's how to view Organization Details in Critical Asset Tracker.

View Shipment Info - Critical Asset Tracker

Here's how to view shipment info via the Critical Asset Tracker portal.