If you recently received a text message from us regarding a service ticket, this page contains details about the resolution.
The issue you were experiencing with Caller ID has been resolved.
Issue Details: An error with the Caller ID database was temporarily preventing Caller ID from displaying.
Next Steps: Please Power your device off and on again to ensure it is updated with this change.
We apologize for any inconvenience this may have caused. If the issue persists please contact us at (800) 922-0204 and reference the ticket number provided in the text message you received.
We appreciate your patience as we worked to resolve your issue and thank you for choosing Verizon!