Android™ Support

Explore more ways to enjoy your mobile life with Android operating system (OS). Each new Android OS version provides more useful features, options and ways to keep you connected and current. Android's smart, intuitive design and exclusive features have helped it become the world's most popular mobile platform.
Select Your Device
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Samsung Galaxy S7
Apple® iPhone® 6s
Apple® iPhone® 7 Plus
Samsung Galaxy S8
Apple® iPhone® X
Samsung Galaxy S9
Apple® iPhone® 6s Plus
Moto Z Play Droid Edition
Apple® iPhone® 8 Plus
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S® 6
Samsung Galaxy S® 5
Apple® iPhone® 8
Samsung Galaxy S7 edge
Apple® iPhone® SE
Samsung Galaxy Note8
Samsung Galaxy S9+
Galaxy J7 / J7 V
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Apple® iPhone® 5s
DROID TURBO 2
Samsung Galaxy S8+
Samsung Galaxy S® 4
Google Pixel 2 XL
Samsung Galaxy J3 Eclipse
Verizon Wear24™
Moto Z Force Droid Edition
Google Pixel 2
LG K20™ V
Pixel™, Phone by Google
Apple® iPad® 2
Apple Watch® Series 3
Samsung Galaxy Note5
Samsung Galaxy Note® 4
Verizon Ellipsis® 8
Verizon Wireless Home Phone
Apple® iPhone® 5c
Verizon Jetpack® MiFi® 6620L
LG Revere® 3
Verizon Ellipsis® 7
Samsung Galaxy J3 (2016)
DROID MAXX by MOTOROLA
Samsung 3G Network Extender
Cadence by Kyocera
Droid Turbo by Motorola
Jetpack® MiFi® 7730L
Motorola moto z2 play
GizmoGadget™ by LG
LG G6™
V20™
Samsung Gusto® 3
Apple® iPhone® 5
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Stylo™ 2 V
LG G5
Droid Turbo in Ballistic Nylon
Samsung Galaxy J3 V
Motorola moto z2 force edition
Samsung Galaxy Core Prime™
LG Exalt® LTE
Samsung Galaxy J1™ Prepaid
Hum+ by Verizon
ZenPad™ Z8
Moto Z Droid Edition
Pixel™ XL, Phone by Google
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Verizon 4G LTE Broadband Router
Microsoft Lumia 735
Motorola moto e4
Verizon Ellipsis® Jetpack® MHS900L
LG K8 V
Apple® iPhone® 4
Pantech 4G LTE Global USB Modem UML290
LG G4™
Apple® iPhone® 4s
LG G3
Samsung Convoy® 4
Verizon MiFi® 4G LTE Global USB Modem U620L
Galaxy Tab E (8.0)
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Verizon LTE Internet and Home Phone
DROID MAXX 2
Samsung Galaxy S6 edge +
Motorola moto e4 plus™
LG Optimus Zone™ 3
Microsoft Surface 3
GizmoPal® 2 by LG
DuraForce PRO with Sapphire Shield
ZenFone™ V Live
LG Cosmos™ 3
Samsung Galaxy Note® 3
GizmoPal™
Samsung Galaxy S® 6 edge
PRIV™ by BlackBerry®
Galaxy Tab E
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Apple® iPad® (9.7-inch)
Ellipsis® Jetpack® MHS800L
Samsung 4G LTE Network Extender
Samsung Galaxy S® III
DuraXV
Galaxy J3 Mission
LG V10™
Samsung Convoy™ 3
Verizon Global USB Modem USB730L
Samsung Gear S3 frontier
Verizon Wireless Home Phone T2000
BlackBerry® Bold™ 9930 smartphone
LG V30®
DROID RAZR M by MOTOROLA
KYOCERA DuraXVLTE
ASUS ZenFone™ V
ZTE Blade™ Vantage Prepaid
DROID MINI by MOTOROLA
Verizon 4G LTE USB Modem 551L
Brigadier™ by Kyocera
Verizon Ellipsis® 10
Verizon Verizon SmartHub with Voice
Verizon 4G LTE USB Modem UML295
Casio G'zOne Commando®
Casio G'zOne Ravine® 2
ZTE Cymbal® LTE
Sony Xperia® Z3v
Samsung Convoy™ 2
BlackBerry Classic
Moto G Play
Ellipsis™ Jetpack® MHS815L
ZenPad™ Z10
Kyocera DuraXV+
Samsung Gusto® 2
HTC One® (M8)
Apple® iPad Pro® (12.9-inch)
HTC 10™
LG Exalt™
Apple® iPad Air® 2
Toyota Connected Car
LG Extravert™ 2
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Apple® iPad mini™ with Retina display
LTE Internet (Installed)
Samsung Galaxy Tab S3
LG K4™ LTE
LG G Vista
Verizon Ellipsis® 8 HD
BlackBerry® Q10 smartphone
Apple® iPad Pro® (10.5-inch)
Gear S®
Samsung Galaxy Tab® 2 (7.0)
Samsung Intensity™ II
ASUS ZenPad™ Z8s
LG G Pad 8.3 LTE
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Casio G'zOne Commando® 4G LTE
Samsung Galaxy Tab® 2 (10.1)
LG G2
Samsung 4G LTE Network Extender 2
Gear S2
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
ASUS ZenFone™ AR
Humx
Sonim XP5
HTC One M9
Samsung Brightside™
Moto X™ by Motorola
Motorola RAZR V3m
DROID ULTRA by MOTOROLA
LG Revere®
Verizon Wireless USB760 Modem
Samsung Galaxy Note® II
HTC Desire® 530
Samsung Galaxy S® 4 mini
LG Octane™
Apple® iPad mini® 4
Apple® iPad Pro®
HTC Desire® 526
Samsung Galaxy Book
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Samsung Galaxy Tab®
Samsung Galaxy Tab S2
Apple® iPad® with Wi-Fi + 4G
Apple® iPad®
Casio G'zOne Ravine®
Samsung Galaxy Camera®
Apple® iPad mini™
DROID RAZR by MOTOROLA
Samsung Convoy™
G Pad™ 7.0 LTE
Arlo Go
Apple® iPad Air®
LG G Pad™ X8.3
BlackBerry® Z30 smartphone
Galaxy Note® Edge
BlackBerry® Z10 smartphone
HTC Desire® 626
LG Revere® 2
Verizon GizmoTab™
Nokia Lumia 928
Moto X™ (2nd Gen.)
LG Exalt™II
LG Accolade™
Apple® iPad Pro® (9.7-inch)
Nokia Lumia 822
Samsung Intensity™ III
Samsung Gusto®
LG Cosmos™ 2
BlackBerry® Bold 9650 smartphone
Samsung Haven™
Samsung Galaxy Tab® (10.1)
Ellipsis® Kids
Samsung Gear S3 classic
Samsung Galaxy S® III mini
LG 4G LTE USB Modem VL600
Yealink One TalkSM IP DECT Phone Bundle
G Pad™ 10.1 LTE
Samsung Galaxy Note® 10.1
HTC One®
LG Terra™
HP Elite x2 1012
Verizon MiFi™2200 Intelligent Mobile Hotspot
DROID RAZR MAXX HD by MOTOROLA
LG VX8300
Samsung Galaxy Tab® 4 (10.1)
LG enV®3
Verizon Wireless UMW190 Global USB Modem
LG enV®2
Nokia Lumia Icon
Verizon Wireless UM175 USB Modem
Motorola MOTO™ W755
Nexus 6
Samsung Knack™
HTC One® (M8) for Windows®
Samsung Galaxy Tab® 4 (8.0)
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
DROID RAZR HD by MOTOROLA
Samsung Galaxy Stellar™
Motorola Barrage™
Verizon Ellipsis® 10 HD
Apple® iPad® with Retina display
Sony Xperia® Z2
Lancet™ for Android™
Nokia Lumia 2520
LG VX5500
Samsung Intensity™
Casio G'zOne Boulder®
LG Cosmos™
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Alias™ 2
LG enV® TOUCH
Samsung Smooth™
DROID DNA by HTC
Delphi Connect with 4G LTE Mobile Hotspot
Samsung Galaxy Note® Pro
Pantech Hotshot™
LG Extravert™
Lucid™3 by LG
Apple® iPad mini™ 3
DROID 4 by MOTOROLA
Hydro ELITE by KYOCERA
Samsung SCH-u340
Motorola XOOM™ 4G LTE
Samsung Gear S2 classic
Motorola W385
Samsung Galaxy Tab® S
Enact™ by LG
Lancet™
DROID RAZR MAXX by MOTOROLA
LG VX5400
Verizon Wireless PC5750 PC Card
LG VX8360
Casio G'zOne Rock™
Samsung Galaxy Note® 10.1 2014 Edition
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Google Nexus 7
Pantech Jest™ 2
HTC One® remix
Galaxy Nexus by Samsung
HTC Desire® 612
LG ZONE® 4
Samsung Galaxy™ Stratosphere™ II
Spartan GoCam™
Verizon Wireless G'zOne Type-S
BlackBerry Classic Non-Camera
Lucid™ by LG
Lexus Connected Car
Watch Urbane™ 2nd Edition LTE
LG VX8350
Moto X™ - Designed by You (2nd Generation)
LG Cosmos™ Touch
Motorola Adventure™ V750
Samsung Galaxy View
LG VX5300
Motorola RAZR V3m in Gray
Lucid™2 by LG
Samsung SCH-u410
Samsung SCH-u430
Verizon Wireless Escapade®
Verizon Wireless Coupe™
Motorola RAZR V3c
Verizon Wireless CDM8975
LG Chocolate® 3
LG VX3200
HP Spectre x2
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung Reality™
Motorola MOTO™ VU204
LG VX3300
Motorola V325i
Motorola Entice™
LG VX4650
LG Clout™
LG VX5200
Motorola V325
Samsung SCH-a870
Luge™ by Motorola Prepaid
Motorola W315
Samsung SCH-u540
Samsung SCH-a630
Samsung SCH-a650
Apple® iPad® (6th Generation) 9.7-inch
Motorola moto e5 play
moto g6 play
moto g6
G7 ThinQ
Galaxy J3 V (3rd Gen.)
Galaxy J7 V (2nd Gen.)
Samsung Galaxy J3 (3rd Gen.)
Motorola V325xi
Samsung Galaxy J7 (2nd Gen.)

Backup Assistant Plus

Set Schedule - Backup Assistant - Casio G'zOne Type-S
[Device-Specific Instructions]
Here's how to set a schedule to back up your contacts with back up assistant on your G'zOne Type-S.
Set Schedule - Backup Assistant - Casio Gz'One Boulder®
[Device-Specific Instructions]
Here's how to set a schedule to back up your contacts with back up assistant on your Boulder.
Upgrade / Downgrade Storage - Backup Assistant℠ Plus - Casio G'zOne Commando® (C771)
[Device-Specific Instructions]
Here's how to increase your storage on your Commando.

Call Forwarding

Turn Call Forwarding Off from the Device
[Device-Specific Instructions]
If you're not receiving calls, callers aren't getting through (e.g., fast busy signal, invalid number announcement, etc.) or they're getting an unknown party, view this.
Turn Call Forwarding On - My Verizon Website
[Device-Specific Instructions]

Caller ID

Block Caller ID for an Outbound Call
[Device-Specific Instructions]
Here's how to block your number from appearing on another device's Caller ID on a per-call basis.
Configure Share Name ID
[Device-Specific Instructions]
Here's how to configure how your name displays on someone else's Caller ID.
Caller ID Image - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to set a caller ID image for a contact using your Galaxy S7 / S7 edge.
Verify / Update the Name Displayed - Share Name ID
[Device-Specific Instructions]
Here's some info on how to troubleshoot your Share Name ID feature.
Caller ID Image - Samsung Galaxy J1™
[Device-Specific Instructions]
Company Name ID FAQs
[FAQs]
Learn how customize the outgoing calls of each line in your company. Set up a unique name and image that will appear on compatible phones that you call.
Cancel Share Name ID - My Verizon Website
[Device-Specific Instructions]
Caller ID Image - Samsung Galaxy Note5
[Device-Specific Instructions]
View Caller ID - Verizon LTE Internet and Home Phone
[Device-Specific Instructions]
Here's how to see who's calling you on your Verizon LTE Internet and Home Phone.
Caller ID Image - LG V20™
[Device-Specific Instructions]
Caller ID Image - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]
Here's how to add a Caller ID image on your TURBO 2.
Caller ID Image - LG G5™
[Device-Specific Instructions]
Caller ID Image - LG G2
[Device-Specific Instructions]
Caller ID Image - LG G Vista
[Device-Specific Instructions]
Caller ID Image - Samsung Galaxy S6 edge +
[Device-Specific Instructions]
Caller ID Image - LG Optimus Zone™ 3
[Device-Specific Instructions]
Caller ID Image - LG Stylo™ 2 V
[Device-Specific Instructions]
Caller ID Image - Samsung Galaxy S® 5
[Device-Specific Instructions]
Caller ID Image - HTC Desire® 526
[Device-Specific Instructions]
Caller ID Image - Samsung Convoy® 4
[Device-Specific Instructions]
Caller ID Image - Ellipsis® 10
[Device-Specific Instructions]
Caller ID Image - LG V10™
[Device-Specific Instructions]
Caller ID Image - Nokia Lumia 928
[Device-Specific Instructions]
Caller ID Image - PRIV™ by BlackBerry®
[Device-Specific Instructions]
Caller ID Image - Samsung Galaxy Tab E (8.0)
[Device-Specific Instructions]
Caller ID Image - Verizon Ellipsis® 8 HD
[Device-Specific Instructions]
Caller ID Image - DROID MAXX 2 BY MOTOROLA
[Device-Specific Instructions]
Caller ID Image - HTC 10™
[Device-Specific Instructions]
Caller ID Image - HTC Desire® 530
[Device-Specific Instructions]
Caller ID Image - HTC Desire® 626
[Device-Specific Instructions]
Caller ID Image - LG Extravert™ 2
[Device-Specific Instructions]
Caller ID Image - LG Terra™
[Device-Specific Instructions]
Caller ID Image - Moto G Play
[Device-Specific Instructions]
Caller ID Image - Moto X
[Device-Specific Instructions]
Caller ID Image - Samsung Galaxy Note® Edge
[Device-Specific Instructions]
Caller ID Image - Samsung Galaxy Note® II
[Device-Specific Instructions]
Caller ID Image - Samsung Intensity™ III
[Device-Specific Instructions]
Caller ID Image - The all new HTC One® (M8)
[Device-Specific Instructions]
Add / Remove Number - Block List - Caller Name ID - Apple® iPhone®
[Device-Specific Instructions]
Here's how to add or remove a number from the Block List when using Caller Name ID on your Apple iPhone.
Caller ID Image - ASUS ZenFone™ AR
[Device-Specific Instructions]
Here's how to add a Caller ID image on your ZenFone AR.
Caller ID Image - ASUS ZenFone™ V
[Device-Specific Instructions]
Caller ID Image - ASUS ZenFone™ V Live
[Device-Specific Instructions]
Here's how to add a saved photo to a phonebook contact on your ZenFone V Live.
Caller ID Image - ASUS ZenPad™ Z10
[Device-Specific Instructions]
Caller ID Image - ASUS ZenPad™ Z8
[Device-Specific Instructions]
Caller ID Image - BlackBerry® Classic
[Device-Specific Instructions]
Caller ID Image - BlackBerry® Q10
[Device-Specific Instructions]
Caller ID Image - BlackBerry® Z10
[Device-Specific Instructions]
Caller ID Image - BlackBerry® Z30
[Device-Specific Instructions]
Caller ID Image - Brigadier™ by Kyocera
[Device-Specific Instructions]
Caller ID Image - CASIO® G'zOne Rock™
[Device-Specific Instructions]
Caller ID Image - Cadence by Kyocera
[Device-Specific Instructions]
Caller ID Image - Casio® Gz'One
[Device-Specific Instructions]
Caller ID Image - Casio Gz'One Boulder
[Device-Specific Instructions]
Caller ID Image - Casio® Gz'One S
[Device-Specific Instructions]
Caller ID Image - DROID 4 by MOTOROLA
[Device-Specific Instructions]
Caller ID Image - DROID DNA by HTC
[Device-Specific Instructions]
Caller ID Image - Ellipsis® 10 HD
[Device-Specific Instructions]
Caller ID Image - Ellipsis® Kids
[Device-Specific Instructions]
Caller ID Image - Galaxy Nexus by Samsung
[Device-Specific Instructions]
Caller ID Image - Google Pixel 2 / 2 XL
[Device-Specific Instructions]
Caller ID Image - HTC One®
[Device-Specific Instructions]
Caller ID Image - HTC One® remix
[Device-Specific Instructions]
Caller ID Image - Hydro ELITE by Kyocera
[Device-Specific Instructions]
Caller ID Image - KYOCERA DuraXVLTE
[Device-Specific Instructions]
Caller ID Image - LG Accolade™
[Device-Specific Instructions]
Caller ID Image - LG Clout™
[Device-Specific Instructions]
Caller ID Image - LG Cosmos™ Touch
[Device-Specific Instructions]
Caller ID Image - LG Exalt™
[Device-Specific Instructions]
Caller ID Image - LG Exalt™II
[Device-Specific Instructions]
Caller ID Image - LG Exalt® LTE
[Device-Specific Instructions]
Here's how to assign a picture to a contact on your Exalt LTE.
Caller ID Image - LG Extravert™
[Device-Specific Instructions]
Caller ID Image - LG G3
[Device-Specific Instructions]
Caller ID Image - LG G4™
[Device-Specific Instructions]
Caller ID Image - LG G6™
[Device-Specific Instructions]
Here's how to set a caller ID image for a contact on your LG G6.
Caller ID Image - LG G7 ThinQ™
[Device-Specific Instructions]
Caller ID Image - LG K20™ V
[Device-Specific Instructions]
Caller ID Image - LG K4™
[Device-Specific Instructions]
Caller ID Image - LG K8 V
[Device-Specific Instructions]
Caller ID Image - LG Lancet™
[Device-Specific Instructions]
Caller ID Image - LG Lancet™ for Android®
[Device-Specific Instructions]
Caller ID Image - LG Octane™
[Device-Specific Instructions]
Caller ID Image - LG V30®
[Device-Specific Instructions]
Caller ID Image - LG VX5200
[Device-Specific Instructions]
Caller ID Image - LG VX5300
[Device-Specific Instructions]
Caller ID Image - LG VX5500
[Device-Specific Instructions]
Caller ID Image - LG VX8300
[Device-Specific Instructions]
Caller ID Image - LG VX8350
[Device-Specific Instructions]
Caller ID Image - LG VX8360
[Device-Specific Instructions]
Caller ID Image - LG ZONE® 4
[Device-Specific Instructions]
Caller ID Image - LG enV
[Device-Specific Instructions]
Caller ID Image - LG enV®2
[Device-Specific Instructions]
Caller ID Image - LG enV®3
[Device-Specific Instructions]
Caller ID Image - LG enV® Touch
[Device-Specific Instructions]
Caller ID Image - Lucid®3 by LG
[Device-Specific Instructions]
Caller ID Image - Microsoft Lumia 735
[Device-Specific Instructions]
Caller ID Image - Motorola Barrage™
[Device-Specific Instructions]
Caller ID Image - Motorola Entice™
[Device-Specific Instructions]
Caller ID Image - Motorola VU204
[Device-Specific Instructions]
Caller ID Image - Motorola W385
[Device-Specific Instructions]
Caller ID Image - Nokia Lumia 822
[Device-Specific Instructions]
Caller ID Image - Nokia Lumia Icon
[Device-Specific Instructions]
Caller ID Image - Pantech Hotshot™
[Device-Specific Instructions]
Caller ID Image - Samsung Convoy™ 3
[Device-Specific Instructions]
Caller ID Image - Samsung Galaxy Note8
[Device-Specific Instructions]
Caller ID Image - Samsung Galaxy S® 4
[Device-Specific Instructions]
Caller ID Image - Samsung Galaxy S® 4 mini
[Device-Specific Instructions]
Caller ID Image - Samsung Galaxy S® III
[Device-Specific Instructions]
Caller ID Image - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to set a Caller ID image on your Samsung Galaxy S8 / S8+.
Caller ID Image - Samsung Galaxy S9 / S9+
[Device-Specific Instructions]
Caller ID Image - Samsung Galaxy Stellar™
[Device-Specific Instructions]
Here's how to add an image to a contact on your Galaxy Stellar so it shows when that person calls.
Caller ID Image - Samsung Galaxy Tab S2
[Device-Specific Instructions]
Caller ID Image - Samsung Galaxy View
[Device-Specific Instructions]
Caller ID Image- Samsung Haven™
[Device-Specific Instructions]
Caller ID Image - Samsung Intensity™
[Device-Specific Instructions]
Caller ID Image - Samsung Intensity™ II
[Device-Specific Instructions]
Caller ID Image - Samsung SCH-u340
[Device-Specific Instructions]
Caller ID Image - Samsung SCH-u740
[Device-Specific Instructions]
Caller ID Image - Sonim XP5
[Device-Specific Instructions]
Caller ID Image - Sony Xperia® Z2 Tablet
[Device-Specific Instructions]
Caller ID Image - Verizon Wireless CDM8975
[Device-Specific Instructions]
Caller ID Image - ZTE Blade™ Vantage
[Device-Specific Instructions]
Caller ID Image - ZTE Cymbal® LTE
[Device-Specific Instructions]
Here's how to add a caller ID image to your Cymbal.
Caller ID Image - moto e4 plus™
[Device-Specific Instructions]
Caller ID Image - moto e4
[Device-Specific Instructions]
Caller ID Image - moto e5 play
[Device-Specific Instructions]
Caller ID Image - moto g6
[Device-Specific Instructions]
Caller ID Image - moto g6 play
[Device-Specific Instructions]
Caller ID Image - moto z2 force edition
[Device-Specific Instructions]
Here's how to set a Caller ID image on your moto z2 force edition.
Caller ID Spoofing
[Device-Specific Instructions]

Caller Name ID

Cancel Free Trial - Caller Name ID
[Device-Specific Instructions]
Setup Picture ME - Caller Name ID - Android®
[Device-Specific Instructions]
For help setting up Caller Name ID Picture ME option, view this info.
City and State Lookup - Caller Name ID - Android®
[Device-Specific Instructions]
Here's how to use City and State Lookup when using Caller Name ID on your Android device.
Download and Install Caller Name ID - Apple® iPhone®
[Device-Specific Instructions]
Here's how to download and install Caller Name ID on your Apple iPhone.
Incoming Call Indicators - Caller Name ID
[Device-Specific Instructions]
For Incoming Call Indicator options, view this info.
Block / Report Picture - Caller Name ID - Android®
[Device-Specific Instructions]
For help Blocking or Reporting a picture from the Caller Name ID app, use this info.
Picture ME Viewer Settings - Caller Name ID - Android®
[Device-Specific Instructions]
For help setting up the Caller Name ID Picture ME option, view this info.
Unsubscribe - Caller Name ID - Android®
[Device-Specific Instructions]
For help unsubscribing to Caller Name ID, use this info.
Software Version - Caller Name ID
[Device-Specific Instructions]
For help viewing the Caller Name ID app version, view this info.
Caller ID Image - Moto Z Play Droid Edition
[Device-Specific Instructions]
Here's how to add a caller id image on your Moto Z Play Droid Edition.
Add to Contacts - Caller Name ID app
[Device-Specific Instructions]
Here's how to mark an unknown caller as spam or add it to your contacts via the Caller Name ID app.
Cancel Caller Name ID - Apple® iPhone®
[Device-Specific Instructions]
Add / Remove Number - Spam List - Caller Name ID - Apple® iPhone®
[Device-Specific Instructions]
Here's how to add or remove a number from the Spam List when using Caller Name ID on your Apple iPhone.
Call Blocking & Identification - Caller Name ID - Apple® iPhone®
[Device-Specific Instructions]
Here's how to turn on the Call Blocking & Identification when using Caller Name ID on your Apple iPhone.
Caller ID Image - GizmoTab™
[Device-Specific Instructions]
Caller ID Image - Samsung Galaxy Tab S3
[Device-Specific Instructions]
Here's how to set or change the image used with caller ID for a saved contact.
Caller ID Image - moto z2 play
[Device-Specific Instructions]
Cancel Caller Name ID - BlackBerry
[Device-Specific Instructions]
Report a Number - Caller Name ID - Android®
[Device-Specific Instructions]
Report a Number - Caller Name ID - Apple® iPhone®
[Device-Specific Instructions]
Here's how to report a number when using Caller Name ID on the Apple iPhone.
Spam Detection - Caller Name ID
[Device-Specific Instructions]

Device Settings

LG G4™ Simulator: Activating HD Voice
[Interactive Simulation]
Learn how to activate HD Voice with your LG G4 to place video and HD Voice calls.
LG G4™ Simulator: Placing a Video Call
[Interactive Simulation]
An interactive guide on how to make a video call to a contact with HD Voice using your LG G4.
LG G4™ Simulator: Placing an HD Call
[Interactive Simulation]
Learn how to make an HD Voice call for a clearer, more natural sound using your LG G4.
LG G4™ Simulator: Turning HD Voice On and Off
[Interactive Simulation]
Discover how to turn VoLTE Calling on and off for your LG G4.

HD Voice

Turn Video Call On / Off - HD Voice - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to turn video calling (HD voice) for your Galaxy S7 / S7 edge on or off.
Place a Video Call - HD Voice
[Device-Specific Instructions]
Here's how to place a video call via HD Voice on your smartphone.
Turn Wi-Fi Calling On / Off - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to turn Wi-Fi calling for your Galaxy S7 / S7 edge on or off.
Activate HD Voice - Android® 
[Device-Specific Instructions]
Here's how to activate HD Voice on your Android smartphone.
Turn Voice & Video On / Off - HD Voice - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to turn HD voice and video calling for your Galaxy S7 / S7 edge on or off.
Activate Wi-Fi Calling - iOS
[Device-Specific Instructions]
Turn Video Call On / Off - HD Voice - LG G5
[Device-Specific Instructions]
Place a Video Call over Wi-Fi - HD Voice
[Device-Specific Instructions]
Here's how to place a video call over Wi-Fi - HD Voice on your smartphone.
Turn Video Call On / Off - HD Voice - LG G3
[Device-Specific Instructions]
Turn Video Call On / Off - HD Voice - Moto Z Droid Edition / Force
[Device-Specific Instructions]
Here's how to turn video calling (HD voice) on or off for your Moto Z Droid Edition / Force.
Activate HD Voice - Apple® iPhone®
[Device-Specific Instructions]
Turn Video Call On / Off - HD Voice - Moto Z Play Droid Edition
[Device-Specific Instructions]
Here's how to turn video call on / off on your Moto Z Play Droid Edition.
Activate HD Voice - Pixel™ / Pixel XL, Phone by Google
[Device-Specific Instructions]
Here's how you activate the HD Voice feature using My Verizon.
Turn Video Call On / Off - HD Voice - HTC 10™
[Device-Specific Instructions]
Here's how to turn video calling on or off for your HTC 10.
Turn Voice & Video On / Off - HD Voice - HTC 10™
[Device-Specific Instructions]
Here's how to turn voice and video on or off for your HTC 10.
Turn Voice & Video On / Off - HD Voice - Moto Z Droid Edition / Force
[Device-Specific Instructions]
Here's how to turn advanced calling on or off on your Moto Z Droid Edition / Force edition.
Turn Voice & Video On / Off - HD Voice - Moto Z Play Droid Edition
[Device-Specific Instructions]
Here's how to turn voice & video on / off on your Moto Z Play Droid Edition.
Turn Video Call On / Off - HD Voice - LG G2
[Device-Specific Instructions]
Activate HD Voice - Nexus 6
[Device-Specific Instructions]
Turn Voice & Video On / Off - HD Voice - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]
Here's how to turn HD voice and video calling for your TURBO 2.on or off.
Place a HD Voice Call - HD Voice
[Device-Specific Instructions]
Voice Activated Dialing - LG Lancet™
[Device-Specific Instructions]
Activate HD Voice - LG Lancet™
[Device-Specific Instructions]
Activate HD Voice - Sonim XP5
[Device-Specific Instructions]
Droid Turbo by Motorola Simulator: Calling with HD Voice
[Interactive Simulation]
Learn how to make an HD Voice call for a clearer, more natural sound using your Droid Turbo by Motorola.
Droid Turbo by Motorola Simulator: Calling with HD Voice
[Interactive Simulation]
Learn how to make an HD Voice call for a clearer, more natural sound using your Droid Turbo by Motorola.
Droid Turbo by Motorola Simulator: Calling with Video
[Interactive Simulation]
An interactive guide on how to make a video call to a contact with HD Voice using your Droid Turbo by Motorola.
Droid Turbo by Motorola Simulator: Calling with Video
[Interactive Simulation]
An interactive guide on how to make a video call to a contact with HD Voice using your Droid Turbo by Motorola.
Droid Turbo by Motorola Simulator: Turning HD Voice On and Off
[Interactive Simulation]
Find out how to turn HD Voice on and off using your Droid Turbo by Motorola.
Droid Turbo by Motorola Simulator: Turning HD Voice On and Off
[Interactive Simulation]
Find out how to turn HD Voice on and off using your Droid Turbo by Motorola.
HTC Desire® 526 Online Simulator: Calling with HD Voice
[Interactive Simulation]
Learn how to make an HD Voice call for a clearer, more natural sound using your HTC Desire 526.
HTC Desire® 526 Online Simulator: Calling with Video
[Interactive Simulation]
See how to make a video call to a contact with HD Voice using your HTC Desire 526.
HTC Desire® 526 Online Simulator: Turning HD Voice On and Off
[Interactive Simulation]
An interactive guide on how to turn VoLTE Call on and off using your HTC Desire 526.
HTC Desire® 530 Simulator: Calling with HD Voice
[Interactive Simulation]
Learn how to make an HD Voice call for a clearer, more natural sound using your HTC Desire 530.
HTC Desire® 530 Simulator: Calling with Video
[Interactive Simulation]
An interactive guide on how to make a video call to a contact with HD Voice using your HTC Desire 530.
HTC Desire® 530 Simulator: Turning HD Voice On and Off
[Interactive Simulation]
Find out how to turn Advanced Calling on and off for your HTC Desire 530.
Kyocera DuraForce PRO: Calling with HD Voice
[Interactive Simulation]
Learn how to make an HD Voice call for a clearer, more natural sound using your Kyocera DuraForce PRO.
Kyocera DuraForce PRO: Calling with Video
[Interactive Simulation]
An interactive guide on how to make a video call to a contact with HD Voice using your Kyocera DuraForce PRO.
Kyocera DuraForce PRO: Turning HD Voice On and Off
[Interactive Simulation]
See how to turn VoLTE Calling on and off for your Kyocera DuraForce PRO.
LG G3 Simulator: Activating HD Voice
[Interactive Simulation]
Learn how to activate HD Voice with your LG G3 to place video and HD Voice calls.
LG G3 Simulator: Calling with HD Voice
[Interactive Simulation]
Learn how to make an HD Voice call for a clearer, more natural sound using your LG G3.
LG G3 Simulator: Calling with Video
[Interactive Simulation]
An interactive guide on how to make a video call to a contact with HD Voice using your LG G3.
LG G3 Simulator: Turning On HD Voice
[Interactive Simulation]
See how to turn VoLTE Calling on and off for your LG G3.
LG G5™ Simulator: Activating HD Voice
[Interactive Simulation]
Learn how to activate HD Voice with your LG G5 to place video and HD Voice calls.
LG G5™ Simulator: Calling with HD Voice
[Interactive Simulation]
Learn how to make an HD Voice call for a clearer, more natural sound using your LG G5.
LG G5™ Simulator: Calling with Video
[Interactive Simulation]
An interactive guide on how to make a video call to a contact with HD Voice using your LG G5.
LG G5™ Simulator: Turning HD Voice On and Off
[Interactive Simulation]
Discover how to turn VoLTE Calling on and off for your LG G5.
LG K4™ Simulator: Activating HD Voice
[Interactive Simulation]
Learn how to activate HD Voice with your LG K4 to place video and HD Voice calls.
LG K4™ Simulator: Calling with HD Voice
[Interactive Simulation]
Learn how to make an HD Voice call for a clearer, more natural sound using your LG K4.
LG K4™ Simulator: Calling with Video
[Interactive Simulation]
An interactive guide on how to make a video call to a contact with HD Voice using your LG K4.
LG K4™ Simulator: Turning on HD Voice
[Interactive Simulation]
Discover how to turn VoLTE Calling on and off for your LG K4.
LG K8 V Simulator: Calling with HD Voice
[Interactive Simulation]
Learn how to make an HD Voice call for a clearer, more natural sound using your LG K8 V.
LG K8 V Simulator: Calling with Video
[Interactive Simulation]
An interactive guide on how to make a video call to a contact with HD Voice using your LG K8 V.
LG Lancet For Android Simulator: Activating Advanced Calling 1.0
[Interactive Simulation]
Learn how to activate Advanced Calling 1.0 with your LG Lancet for Android, so you can place video and HD Voice calls.
LG Lancet For Android Simulator: Placing a Video Call
[Interactive Simulation]
An interactive guide on how to place a video call in Advanced Calling 1.0 using your LG Lancet for Android.
LG Lancet For Android Simulator: Placing an HD Voice Call
[Interactive Simulation]
Learn how to place an HD Voice call in Advanced Calling 1.0 using your LG Lancet for Android.
LG Lancet For Android Simulator: Turning Advanced Calling On and Off
[Interactive Simulation]
An interactive guide on how to turn VoLTE Call on and off using your LG Lancet for Android.
LG V10™ Simulator: Activating HD Voice
[Interactive Simulation]
Learn how to activate HD Voice with your LG V10 to place video and HD Voice calls.
LG V10™ Simulator: Calling with HD Voice
[Interactive Simulation]
Learn how to make an HD Voice call for a clearer, more natural sound using your LG V10.
LG V10™ Simulator: Calling with Video
[Interactive Simulation]
An interactive guide on how to make a video call to a contact with HD Voice using your LG V10.
LG V10™ Simulator: Turning On HD Voice
[Interactive Simulation]
Discover how to turn VoLTE Calling on and off for your LG V10.
LG V20™ Simulator: Calling with HD Voice
[Interactive Simulation]
Learn how to make an HD Voice call for a clearer, more natural sound using your LG V20.
LG V20™ Simulator: Calling with Video
[Interactive Simulation]
An interactive guide on how to make a video call to a contact with HD Voice using your LG V20.
Moto Z Droid Edition Simulator: Calling with HD Voice
[Interactive Simulation]
Learn how to make an HD Voice call for a clearer, more natural sound using your Moto Z Droid Edition.
Moto Z Droid Edition Simulator: Calling with Video
[Interactive Simulation]
An interactive guide on how to make a video call to a contact with HD Voice using your Moto Z Droid Edition.
Moto Z Droid Edition Simulator: Turning On HD Voice
[Interactive Simulation]
Find out how to turn VoLTE Calling on and off for your Moto Z Droid Edition.
Moto Z Force Droid Edition Simulator: Calling with HD Voice
[Interactive Simulation]
Learn how to make an HD Voice call for a clearer, more natural sound using your Moto Z Force Droid Edition.
Moto Z Force Droid Edition Simulator: Calling with Video
[Interactive Simulation]
An interactive guide on how to make a video call to a contact with HD Voice using your Moto Z Force Droid Edition.
Moto Z Force Droid Edition Simulator: Turning On HD Voice
[Interactive Simulation]
Find out how to turn VoLTE Calling on and off for your Moto Z Force Droid Edition.
Moto Z Play Simulator: Calling with HD Voice
[Interactive Simulation]
Learn how to make an HD Voice call for a clearer, more natural sound using your Moto Z Play.
Moto Z Play Simulator: Calling with Video
[Interactive Simulation]
An interactive guide on how to make a video call to a contact with HD Voice using your Moto Z Play.
Moto Z Play Simulator: Turning On HD Voice
[Interactive Simulation]
Find out how to turn VoLTE Calling on and off for your Moto Z Play.
PRIV™ by BlackBerry® Simulator: Activating HD Voice
[Interactive Simulation]
Learn how to activate HD Voice with your PRIV by BlackBerry to place video and HD Voice calls.
PRIV™ by BlackBerry® Simulator: Calling with HD Voice
[Interactive Simulation]
Learn how to make an HD Voice call for a clearer, more natural sound using your PRIV by BlackBerry.
PRIV™ by BlackBerry® Simulator: Calling with Video
[Interactive Simulation]
An interactive guide on how to make a video call to a contact with HD Voice using your PRIV by BlackBerry.
PRIV™ by BlackBerry® Simulator: Turning On HD Voice
[Interactive Simulation]
See how to turn VoLTE Calling on and off for your PRIV by BlackBerry.
Samsung Galaxy Core Prime Simulator: Activating Advanced Calling 1.0
[Interactive Simulation]
Learn how to activate Advanced Calling 1.0 with your Samsung Galaxy Core Prime so you can place video and HD Voice calls.
Samsung Galaxy Core Prime Simulator: Placing a Video Call
[Interactive Simulation]
An interactive guide on how to place a video call in Advanced Calling 1.0 using your Samsung Galaxy Core Prime
Samsung Galaxy Core Prime Simulator: Placing a Video Call
[Interactive Simulation]
An interactive guide on how to place a video call in Advanced Calling 1.0 using your Samsung Galaxy Core Prime
Samsung Galaxy Core Prime Simulator: Placing a Video Call to a New Number
[Interactive Simulation]
An interactive guide on how to place a video call to a new number in Advanced Calling 1.0 using your Samsung Galaxy Core Prime
Samsung Galaxy Core Prime Simulator: Placing an HD Voice Call
[Interactive Simulation]
Learn how to place an HD Voice call in Advanced Calling 1.0 using your Samsung Galaxy Core Prime.
Samsung Galaxy Core Prime Simulator: Turning Advanced Calling On and Off
[Interactive Simulation]
An interactive guide on how to turn VoLTE Call on and off using your Samsung Galaxy Core Prime
Samsung Galaxy J3 V Simulator: Calling with HD Video
[Interactive Simulation]
Learn how to make an HD Voice call for a clearer, more natural sound using your Samsung Galaxy J3 V.
Samsung Galaxy J3 V Simulator: Calling with Video
[Interactive Simulation]
An interactive guide on how to make a video call to a contact with HD Voice using your Samsung Galaxy J3 V.
Samsung Galaxy Note5 Simulator: Activating HD Voice
[Interactive Simulation]
Learn how to activate HD Voice with your Samsung Galaxy Note5 to place video and HD Voice calls.
Samsung Galaxy Note5 Simulator: Calling with HD Voice
[Interactive Simulation]
Learn how to make an HD Voice call for a clearer, more natural sound using your Samsung Galaxy Note5.
Samsung Galaxy Note5 Simulator: Calling with Video
[Interactive Simulation]
An interactive guide on how to make a video call to a contact with HD Voice using your Samsung Galaxy Note5.
Samsung Galaxy Note5 Simulator: Turning HD Voice On and Off
[Interactive Simulation]
Discover how to turn VoLTE Calling on and off for your Samsung Galaxy Note5.
Samsung Galaxy Note® 4 Simulator: Activating HD Voice
[Interactive Simulation]
Learn how to activate HD Voice with your Samsung Galaxy Note 4 to place video and HD Voice calls.
Samsung Galaxy Note® 4 Simulator: Calling with HD Voice
[Interactive Simulation]
Learn how to make an HD Voice call for a clearer, more natural sound using your Samsung Galaxy Note 4.
Samsung Galaxy Note® 4 Simulator: Calling with Video
[Interactive Simulation]
An interactive guide on how to make a video call to a contact with HD Voice using your Samsung Galaxy Note 4.
Samsung Galaxy Note® 4 Simulator: Turning HD Voice On and Off
[Interactive Simulation]
Discover how to turn VoLTE Calling on and off for your Samsung Galaxy Note 4.
Samsung Galaxy S® 6 Edge Simulator: Activating Advanced Calling 1.0
[Interactive Simulation]
Learn how to activate Advanced Calling 1.0 with your Samsung Galaxy S 6 Edge so you can place video and HD Voice calls.
Samsung Galaxy S® 6 Edge Simulator: Placing a Call to a Contact
[Interactive Simulation]
An interactive guide on how to place a video call to a contact in Advanced Calling 1.0 using your Samsung Galaxy S 6 Edge.
Samsung Galaxy S® 6 Edge Simulator: Placing a Call to a New Number
[Interactive Simulation]
Learn how to place a call to a new number in Advanced Calling 1.0 using your Samsung Galaxy S 6 Edge.
Samsung Galaxy S® 6 Edge Simulator: Placing an HD Call
[Interactive Simulation]
Learn how to place an HD call in Advanced Calling 1.0 using your Samsung Galaxy Note Edge.
Samsung Galaxy S® 6 Edge Simulator: Turning VoLTE Call On and Off
[Interactive Simulation]
An interactive guide on how to turn VoLTE Call on and off using your Samsung Galaxy S 6 Edge.
Samsung Galaxy S 6 Simulator: Activating HD Voice
[Interactive Simulation]
Learn how to activate HD Voice with your Samsung Galaxy S 6 to place video and HD Voice calls.
Samsung Galaxy S 6 Simulator: Calling with HD Voice
[Interactive Simulation]
Learn how to make an HD Voice call for a clearer, more natural sound using your Samsung Galaxy S 6.
Samsung Galaxy S 6 Simulator: Calling with Video
[Interactive Simulation]
An interactive guide on how to make a video call to a contact with HD Voice using your Samsung Galaxy S 6.
Samsung Galaxy S 6 Simulator: Turning HD Voice On and Off
[Interactive Simulation]
Discover how to turn VoLTE Calling on and off for your Samsung Galaxy S 6.
Samsung Galaxy S6 edge+ Simulator: Activating HD Voice
[Interactive Simulation]
Learn how to activate HD Voice with your Samsung Galaxy S6 edge+ to place video and HD Voice calls.
Samsung Galaxy S6 edge+ Simulator: Calling with HD Voice
[Interactive Simulation]
Learn how to make an HD Voice call for a clearer, more natural sound using your Samsung Galaxy S6 edge+.
Samsung Galaxy S6 edge+ Simulator: Calling with Video
[Interactive Simulation]
An interactive guide on how to make a video call to a contact with HD Voice using your Samsung Galaxy S6 edge+.
Samsung Galaxy S6 edge+ Simulator: Turning HD Voice On and Off
[Interactive Simulation]
Discover how to turn VoLTE Calling on and off for your Samsung Galaxy S6 edge+.
Samsung Galaxy S7 Simulator: Activating HD Voice
[Interactive Simulation]
Learn how to activate HD Voice with your Samsung Galaxy S7 to place video and HD Voice calls.
Samsung Galaxy S7 Simulator: Calling with HD Voice
[Interactive Simulation]
Learn how to make an HD Voice call for a clearer, more natural sound using your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Calling with Video
[Interactive Simulation]
An interactive guide on how to make a video call to a contact with HD Voice using your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Turning On HD Voice
[Interactive Simulation]
Discover how to turn VoLTE Calling on and off for your Samsung Galaxy S7.
Samsung Galaxy S7 edge Simulator: Activating HD Voice
[Interactive Simulation]
Learn how to activate HD Voice with your Samsung Galaxy S7 edge to place video and HD Voice calls.
Samsung Galaxy S7 edge Simulator: Calling with HD Voice
[Interactive Simulation]
Learn how to make an HD Voice call for a clearer, more natural sound using your Samsung Galaxy S7 edge.
Samsung Galaxy S7 edge Simulator: Calling with Video
[Interactive Simulation]
An interactive guide on how to make a video call to a contact with HD Voice using your Samsung Galaxy S7 edge.
Samsung Galaxy S7 edge Simulator: Turning On HD Voice
[Interactive Simulation]
Discover how to turn VoLTE Calling on and off for your Samsung Galaxy S7 edge.
Samsung Galaxy S® 5 Simulator: Activating HD Voice
[Interactive Simulation]
Learn how to activate HD Voice with your Samsung Galaxy S 5 to place video and HD Voice calls.
Samsung Galaxy S® 5 Simulator: Calling with HD Voice
[Interactive Simulation]
Learn how to make an HD Voice call for a clearer, more natural sound using your Samsung Galaxy S 5.
Samsung Galaxy S® 5 Simulator: Calling with Video
[Interactive Simulation]
An interactive guide on how to make a video call to a contact with HD Voice using your Samsung Galaxy S 5.
Samsung Galaxy S® 5 Simulator: Turning On HD Voice
[Interactive Simulation]
Discover how to turn VoLTE Calling on and off for your Samsung Galaxy S 5.
Turn HD Voice On / Off - Sonim XP5
[Device-Specific Instructions]
Turn HD Voice On / Off - ZTE Cymbal® LTE
[Device-Specific Instructions]
Turn Video Call On / Off - HD Voice - ASUS ZenFone™ AR
[Device-Specific Instructions]
Here's how to turn video calling on or off for your ZenFone AR.
Turn Video Call On / Off - HD Voice - ASUS ZenFone™ V Live
[Device-Specific Instructions]
Here's how to turn video calling for your ZenFone V Live on or off.
Turn Video Call On / Off - HD Voice - LG G6™
[Device-Specific Instructions]
Here's how to turn Video Call on or off on your LG G6.
Turn Video Call On / Off - HD Voice - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to turn video calls on or off for your Galaxy S8 / S8+.
Turn Voice & Video On / Off - HD Voice - ASUS ZenFone™ AR
[Device-Specific Instructions]
Here's how to turn HD voice and video calling for your ZenFone AR on or off.
Turn Voice & Video On / Off - HD Voice - ASUS ZenFone™ V Live
[Device-Specific Instructions]
Here's how to turn the voice and video calling for your ZenFone V Live on or off.
Turn Voice & Video On / Off - HD Voice - LG G6™
[Device-Specific Instructions]
Here's how to turn Voice and Video Call on or off on your LG G6.
Turn Voice & Video On / Off - HD Voice - LG ZONE® 4
[Device-Specific Instructions]
Here's how to turn HD voice and video calling on and off for your Zone 4.
Turn Voice & Video On / Off - HD Voice - Samsung Galaxy Note8
[Device-Specific Instructions]
Here's how to turn voice and video calling on or off on your Galaxy Note8.
Turn Voice & Video On / Off - HD Voice - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to turn HD voice and video calling for your S8 / S8+ on or off.
Turn Voice & Video On / Off - HD Voice - moto z2 force edition
[Device-Specific Instructions]
Here's how to turn HD voice and video calling for your moto z2 force on or off.
Turn VoiceOver On / Off - Apple® iOS
[Device-Specific Instructions]
Here's how to turn VoiceOver on or off for your iPhone or iPad.
Turn Wi-Fi Calling On / Off - LG V10™
[Device-Specific Instructions]

International

Place an International Call
[Device-Specific Instructions]
Here's info on rates and dialing instructions for international calling from inside or outside the US.
Preparing for International Travel
[Video]
Prepare for International Travel by choosing your own travel plan and turning on your devices travel settings.
Length: 3:23
Network Mode Setting - LG G3
[Device-Specific Instructions]
Network Mode Settings - Moto X™
[Device-Specific Instructions]
Network Mode Settings - LG G2
[Device-Specific Instructions]
Using Global on Your LG G Vista
[Video]
Change your LG G Vista to global mode.
Length: 1:15
Switching Your LG G3 to Global Mode
[Video]
Find your phone number and SIM card. Prepare for travel abroad by swtiching your LG G3 to global mode. See the steps in this video.
Length: 1:15
Manage International Plan and View Usage - My Verizon app
[Device-Specific Instructions]
Here's how to manage international plans and view international data usage via the My Verizon app.
International Ready Check - My Verizon app
[Device-Specific Instructions]
Use the International Ready Check to determine if your device can be used while traveling internationally.
Network Mode Settings - Samsung Galaxy J1™
[Device-Specific Instructions]
Network Mode Settings - LG G Vista
[Device-Specific Instructions]
Network Mode Setting - Samsung Galaxy S® 5
[Device-Specific Instructions]
Network Mode Settings - BlackBerry® Z10
[Device-Specific Instructions]
Network Mode Settings - DROID DNA by HTC
[Device-Specific Instructions]
Turn International CDMA On / Off - Apple® iPhone® 4s
[Device-Specific Instructions]
Here's how to turn International CDMA for your iPhone on or off to improve your network connection while traveling.
Network Mode Settings - BlackBerry® Q10
[Device-Specific Instructions]
Network Mode Settings - Android™
[Device-Specific Instructions]
Network Mode Settings - Nokia Lumia 822
[Device-Specific Instructions]
Network Mode Settings - LG G Pad 8.3 LTE
[Device-Specific Instructions]
Network Mode Settings - Nokia Lumia 928
[Device-Specific Instructions]
Network Mode Settings - BlackBerry® Z30
[Device-Specific Instructions]
Network Mode Settings - DROID 4 by MOTOROLA
[Device-Specific Instructions]
Brigadier™ by Kyocera Global Settings
[Video]
Learn how to use international dialing and global data roaming on your Brigadier™ by Kyocera.
Length: 1:52
Network Mode Settings - Pantech Jest™ 2
[Device-Specific Instructions]
Apple® Article - iPhone and iPad: Using Cellular Networks While in Another Country
[Device-Specific Instructions]
Here's an Apple support article on how to use cellular networks on your iPhone or iPad while in another country.
Network Mode Settings - Nokia Lumia 2520
[Device-Specific Instructions]
Network Mode Settings - Nokia Lumia Icon
[Device-Specific Instructions]
Network Mode Settings - Nexus 7
[Device-Specific Instructions]
Network Mode Settings - HTC One®
[Device-Specific Instructions]
Network Mode Settings - HTC One® remix
[Device-Specific Instructions]
Turn International CDMA On / Off - Apple® iPad®
[Device-Specific Instructions]
Here's how to turn International CDMA for your iPad on or off to improve your network connection while traveling.
Network Mode Setting - Lucid™3 by LG
[Device-Specific Instructions]
Network Mode Settings - Lucid2™ by LG
[Device-Specific Instructions]
Network Mode Settings - Samsung Galaxy Camera®
[Device-Specific Instructions]
View this info on Network Mode Settings if you're having issues with calls, messages or data services.

Media Center / Get it Now

Download Ringtones - Media Center Plaza
[Device-Specific Instructions]
Media Center FAQs
[FAQs]
Learn about Media Center (formerly Get It Now), where you can get apps and games for basic phones, as well as Ringback Tones for any phone.
Search for Apps - Media Center Plaza
[Device-Specific Instructions]
Search for Apps - Media Center
[Device-Specific Instructions]
Media Center (Get It Now) - LG Exalt™
[Device-Specific Instructions]
Media Center - Samsung Convoy® 4
[Device-Specific Instructions]
Download and Install Apps - Get It Now - Phone
[Device-Specific Instructions]
Here's how to download and install a Get It Now app.
Download and Install Apps - Media Center Phone
[Device-Specific Instructions]
Here's how to download and install apps from the Media Center.
Handling phone calls while using Get It Now
[Device-Specific Instructions]
Media Center (Get It Now®) - LG Exalt™II
[Device-Specific Instructions]
Media Center (Get It Now) - LG enV3
[Device-Specific Instructions]
Media Center - Motorola Barrage
[Device-Specific Instructions]
Media Center (Get It Now®) - LG Terra™
[Device-Specific Instructions]
Media Center (Get It Now) - LG Accolade
[Device-Specific Instructions]
Media Center (Get It Now) - LG Cosmos Touch
[Device-Specific Instructions]
Media Center (Get It Now) - LG Octane
[Device-Specific Instructions]
Media Center (Get It Now) - LG enV Touch
[Device-Specific Instructions]
Media Center (Get It Now)- Samsung Haven
[Device-Specific Instructions]
Media Center - CASIO G'zOne Rock
[Device-Specific Instructions]
Media Center - Cadence by Kyocera
[Device-Specific Instructions]
Media Center - KYOCERA DuraXVLTE
[Device-Specific Instructions]
Media Center - LG Exalt® LTE
[Device-Specific Instructions]
Here's how to access the Media Center from your Exalt LTE.
Media Center - Samsung Convoy (SCH-u640)
[Device-Specific Instructions]
Media Center - Samsung Convoy™ 2
[Device-Specific Instructions]
Media Center - Samsung Convoy™ 3
[Device-Specific Instructions]
Media Center - Samsung Intensity™
[Device-Specific Instructions]
Media Center - Samsung Smooth
[Device-Specific Instructions]
Media Center - Verizon Wireless CDM8975
[Device-Specific Instructions]
Media Center - Verizon Wireless Escapade
[Device-Specific Instructions]
Media Center - ZTE Cymbal® LTE
[Device-Specific Instructions]
Here's how to access Media Center on your Cymbal.

NumberShare

NumberShare FAQs
[FAQs]
Learn how to get NumberShare and use your mobile number on up to 5 connected devices, even if you're away from your phone.
NumberShare - Terms & Conditions
[Important Consumer Information]
Terms and conditions for NumberShare.
Connect a Host Device - NumberShare - My Verizon app
[Device-Specific Instructions]
Here's how to connect a device to NumberShare via the My Verizon app.
Manage NumberShare Devices - My Verizon Website
[Device-Specific Instructions]
Here's how to share, switch and unshare NumberShare devices via the My Verizon website.
Order a NumberShare Device - My Verizon Website
[Device-Specific Instructions]
Here's how to order a NumberShare device via the My Verizon website.
Switch to a Different NumberShare Line - My Verizon app
[Device-Specific Instructions]
Here's how to switch the number you're using for NumberShare via the My Verizon app.
Turn Off NumberShare - My Verizon app
[Device-Specific Instructions]
Here's how to turn NumberShare off via the My Verizon app.

Push to Talk Plus

App Settings - Push To Talk Plus
[Device-Specific Instructions]
Here's how modify your app settings for Push to Talk Plus.
Push to Talk Only FAQs
[FAQs]
Learn about Push to Talk Only plans and phones, which let you use your phone like a walkie-talkie to instantly connect with a contact.
Edit a Contact - Push To Talk Plus
[Device-Specific Instructions]
To edit a Push to Talk Plus contact, view this info.
Status Icons - Push To Talk Plus
[Device-Specific Instructions]
Send / Receive Instant Personal Alerts - Push To Talk Plus
[Device-Specific Instructions]
To send an Instant Personal Alert using Push to Talk Plus, view this info.
Create a Group - Push To Talk Plus
[Device-Specific Instructions]
Here's how to create Push to Talk Plus group.
Delete a Contact - Push To Talk Plus
[Device-Specific Instructions]
To share delete a Push to Talk Plus contact, view this info.
Edit Groups - Push To Talk Plus
[Device-Specific Instructions]
Here's how to edit a group using Push to Talk Plus.
Set Presence - Push To Talk Plus
[Device-Specific Instructions]
Delete Groups - Push To Talk Plus
[Device-Specific Instructions]
Here's how to delete a Push to Talk Plus group.
Place or Receive Individual Calls - Push To Talk Plus
[Device-Specific Instructions]
Here's how to place or receive individual calls using Push to Talk Plus.
App Settings - Push To Talk Plus - Sonim XP5
[Device-Specific Instructions]
Edit Groups - Push To Talk Plus - Sonim XP5
[Device-Specific Instructions]
Group Calls - Push To Talk Plus - Sonim XP5
[Device-Specific Instructions]
Place or Receive Group Calls - Push To Talk Plus
[Device-Specific Instructions]
Here's how to place or receive group calls using Push to Talk Plus.
Set Favorites - Push To Talk Plus
[Device-Specific Instructions]
Set Presence - Push To Talk Plus - Sonim XP5
[Device-Specific Instructions]

Ringtones & Ringback Tones

Verizon Tones: Ringtones and Ringback Tones FAQs
[FAQs]
Learn about customizing the ringtones you hear when your phone rings and Ringback Tones others hear when they call your phone. Find out how to purchase, remove and manage them through Verizon Tones.
Download Ringtones - Media Center
[Device-Specific Instructions]
Assign Ringback Tones
[Device-Specific Instructions]
Here's how to assign your Ringback tones.
Add / Remove Ringback Tone Alerts
[Device-Specific Instructions]
Purchasing Ringback Tones - Website
[Device-Specific Instructions]
Delete a Ringback Tone
[Device-Specific Instructions]
Save a Ringtone - DROID TURBO by Motorola
[Device-Specific Instructions]
Set Ringtones - DROID TURBO by Motorola
[Device-Specific Instructions]
Download Ringtones - Get It Now
[Device-Specific Instructions]
Purchasing Ringback Tones - Device
[Device-Specific Instructions]
Set Ringtones - Samsung Galaxy J1™
[Device-Specific Instructions]
Activate Ringback Tones
[Device-Specific Instructions]
Set Ringtones - Samsung Galaxy Note® 4
[Device-Specific Instructions]
Create / Delete a Playlist - Ringback Tones
[Device-Specific Instructions]
Editing a Ringback tone jukebox
[Device-Specific Instructions]
Set Ringtones - Samsung Galaxy Core Prime™
[Device-Specific Instructions]
Set Ringtones - LG G2
[Device-Specific Instructions]
Set Ringtones - LG G3
[Device-Specific Instructions]
Set Ringtones - Samsung Galaxy S® 5
[Device-Specific Instructions]
Set Ringtones - Enact™ by LG
[Device-Specific Instructions]
Save a Ringtone - Samsung Galaxy Note® 4
[Device-Specific Instructions]
Set Ringtones - Samsung Galaxy Gear™ S
[Device-Specific Instructions]
Set Ringtones - Samsung Gusto™
[Device-Specific Instructions]
Set Ringtones - LG G Vista
[Device-Specific Instructions]
Set Ringtones - Verizon Ellipsis™ 8
[Device-Specific Instructions]
Re-Download Deleted Ringtones - Get It Now
[Device-Specific Instructions]
Save a Ringtone - LG G3
[Device-Specific Instructions]
Save a Ringtone - Samsung Galaxy J1™
[Device-Specific Instructions]
Set Ringtones - Brigadier™ by Kyocera
[Device-Specific Instructions]
Set Ringtones - Hydro ELITE by Kyocera
[Device-Specific Instructions]
Save a Ringtone - LG G Vista
[Device-Specific Instructions]
Set Ringtones - BlackBerry® Z10
[Device-Specific Instructions]
Set a Ringtone - Nokia Lumia 822
[Device-Specific Instructions]
Set Ringtones - DROID 4 by MOTOROLA
[Device-Specific Instructions]
Set Ringtones - Samsung Galaxy Tab® 4 (8.0)
[Device-Specific Instructions]
Save a Ringtone - DROID 4 by MOTOROLA
[Device-Specific Instructions]
Save a Ringtone - Sony Xperia Z3V
[Device-Specific Instructions]
Set Ringtones - BlackBerry® Classic
[Device-Specific Instructions]
Set Ringtones - BlackBerry® Q10
[Device-Specific Instructions]
Set Ringtones - BlackBerry® Z30
[Device-Specific Instructions]
Set Ringtones - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Save a Ringtone - Galaxy Nexus by Samsung
[Device-Specific Instructions]
Save a Ringtone - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Save a Ringtone - Samsung Galaxy S® 5
[Device-Specific Instructions]
Set Ringtones - HTC One® remix
[Device-Specific Instructions]
Set Ringtones - Nokia Lumia 928
[Device-Specific Instructions]
Set Ringtones - Samsung Galaxy Note® Edge
[Device-Specific Instructions]
Set Ringtones - Samsung Galaxy Tab 2® (7.0)
[Device-Specific Instructions]
Set a Ringtone - Nokia Lumia Icon
[Device-Specific Instructions]
Assign a Ringtone - Nokia Lumia 822
[Device-Specific Instructions]
Save a Ringtone - Enact™ by LG
[Device-Specific Instructions]
Save a Ringtone - LG Exalt™
[Device-Specific Instructions]
Save a Ringtone - Samsung Galaxy Note® Edge
[Device-Specific Instructions]
Save a Ringtone - Samsung Galaxy S® III
[Device-Specific Instructions]
Save a Ringtone - Samsung Gusto™
[Device-Specific Instructions]
Set Ringtones - Galaxy Nexus by Samsung
[Device-Specific Instructions]
Set Ringtones - HTC Desire® 530
[Device-Specific Instructions]
Set Ringtones - LG Chocolate® Touch
[Device-Specific Instructions]
Set Ringtones - LG Extravert™
[Device-Specific Instructions]
Set Ringtones - LG Extravert™ 2
[Device-Specific Instructions]
Set Ringtones - LG G Pad 8.3 LTE
[Device-Specific Instructions]
Set Ringtones - LG VX8350
[Device-Specific Instructions]
Set Ringtones - Moto X
[Device-Specific Instructions]
Set Ringtones - Motorola Barrage
[Device-Specific Instructions]
Set Ringtones - The all new HTC One® (M8)
[Device-Specific Instructions]
Set Ringtones - Windows Mobile (Smartphone)
[Device-Specific Instructions]
Save a Ringtone - Brigadier™ by Kyocera
[Device-Specific Instructions]
Save a Ringtone - Hydro ELITE by Kyocera
[Device-Specific Instructions]
Save a Ringtone - LG Extravert™ 2
[Device-Specific Instructions]
Save a Ringtone - LG Terra™
[Device-Specific Instructions]
Save a Ringtone - Samsung Convoy™ 2
[Device-Specific Instructions]
Save a Ringtone- Samsung Haven
[Device-Specific Instructions]
Set Ringtones - LG Clout
[Device-Specific Instructions]
Set Ringtones - LG Exalt™
[Device-Specific Instructions]
Set Ringtones - LG Octane
[Device-Specific Instructions]
Set Ringtones - LG Terra™
[Device-Specific Instructions]
Set Ringtones - LG enV Touch
[Device-Specific Instructions]
Set Ringtones - Lucid™ by LG
[Device-Specific Instructions]
Set Ringtones - Moto Phone Portal
[Device-Specific Instructions]
Set Ringtones - Samsung Convoy™ 3
[Device-Specific Instructions]
Set Ringtones - Samsung Galaxy S® III
[Device-Specific Instructions]
Set Ringtones - Samsung Smooth
[Device-Specific Instructions]
Set Ringtones - Sony Xperia Z3V
[Device-Specific Instructions]
Set Ringtones - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Set Ringtones - Verizon Wireless CDM8975
[Device-Specific Instructions]
Save a Ringtone - BlackBerry® Classic
[Device-Specific Instructions]
Save a Ringtone - BlackBerry® Q10
[Device-Specific Instructions]
Save a Ringtone - BlackBerry® Z10
[Device-Specific Instructions]
Save a Ringtone - BlackBerry® Z30
[Device-Specific Instructions]
Save a Ringtone - DROID DNA by HTC
[Device-Specific Instructions]
Save a Ringtone - DROID by MOTOROLA
[Device-Specific Instructions]
Save a Ringtone - HTC Desire® 530
[Device-Specific Instructions]
Save a Ringtone - HTC Desire® 612
[Device-Specific Instructions]
Save a Ringtone - HTC One®
[Device-Specific Instructions]
Save a Ringtone - HTC One® remix
[Device-Specific Instructions]
Save a Ringtone - LG Accolade
[Device-Specific Instructions]
Save a Ringtone - LG Cosmos Touch
[Device-Specific Instructions]
Save a Ringtone - LG Extravert™
[Device-Specific Instructions]
Save a Ringtone - LG G2
[Device-Specific Instructions]
Save a Ringtone - LG Octane
[Device-Specific Instructions]
Save a Ringtone - LG enV Touch
[Device-Specific Instructions]
Save a Ringtone - LG enV3
[Device-Specific Instructions]
Save a Ringtone - Lucid 2 by LG
[Device-Specific Instructions]
Save a Ringtone - Lucid™3 by LG
[Device-Specific Instructions]
Save a Ringtone - Lucid™ by LG
[Device-Specific Instructions]
Save a Ringtone - Moto X™
[Device-Specific Instructions]
Save a Ringtone - Nexus 6™
[Device-Specific Instructions]
Save a Ringtone - Nokia Lumia 822
[Device-Specific Instructions]
Save a Ringtone - Nokia Lumia 928
[Device-Specific Instructions]
Save a Ringtone - Nokia Lumia Icon
[Device-Specific Instructions]
Save a Ringtone - Pantech Hotshot
[Device-Specific Instructions]
Save a Ringtone - Pantech Jest 2
[Device-Specific Instructions]
Save a Ringtone - Samsung Convoy™ 3
[Device-Specific Instructions]
Save a Ringtone - Samsung Galaxy Note® II
[Device-Specific Instructions]
Save a Ringtone - Samsung Galaxy S® 4 mini
[Device-Specific Instructions]
Save a Ringtone - Samsung Galaxy Stellar™
[Device-Specific Instructions]
Save a Ringtone - Sonim XP5
[Device-Specific Instructions]
Save a Ringtone - The all new HTC One® (M8)
[Device-Specific Instructions]
Save a Ringtone - The new Moto X™
[Device-Specific Instructions]
Save a Ringtone - Verizon Wireless CDM8975
[Device-Specific Instructions]
Save a Ringtone - Verizon Wireless Escapade
[Device-Specific Instructions]
Set Ringtones - ASUS ZenPad™ Z8
[Device-Specific Instructions]
Set Ringtones - CASIO G'zOne Rock
[Device-Specific Instructions]
Set Ringtones - Casio G'zOne Type-S
[Device-Specific Instructions]
Here's how to get and set a ringtone on your Casio Type S with or without camera.
Set Ringtones - DROID DNA by HTC
[Device-Specific Instructions]
Set Ringtones - DROID INCREDIBLE 2 by HTC
[Device-Specific Instructions]
Set Ringtones - HTC Desire® 612
[Device-Specific Instructions]
Set Ringtones - HTC One®
[Device-Specific Instructions]
Set Ringtones - LG Accolade
[Device-Specific Instructions]
Set Ringtones - LG Cosmos Touch
[Device-Specific Instructions]
Set Ringtones - LG G Pad™ LTE 7.0 / 10.1
[Device-Specific Instructions]
Set Ringtones - LG VX5400
[Device-Specific Instructions]
Set Ringtones - LG VX8360
[Device-Specific Instructions]
Set Ringtones - LG enV3
[Device-Specific Instructions]
Set Ringtones - Lucid 2 by LG
[Device-Specific Instructions]
Set Ringtones - Lucid™3 by LG
[Device-Specific Instructions]
Set Ringtones - Motorola Adventure™ V750
[Device-Specific Instructions]
Set Ringtones - Motorola Entice™
[Device-Specific Instructions]
Set Ringtones - Motorola RAZR V3m
[Device-Specific Instructions]
Set Ringtones - Motorola W315
[Device-Specific Instructions]
Set Ringtones - Motorola W385
[Device-Specific Instructions]
Set Ringtones - Motorola W755
[Device-Specific Instructions]
Set Ringtones - Motorola XOOM 4G LTE
[Device-Specific Instructions]
Set Ringtones - Nexus 6™
[Device-Specific Instructions]
Set Ringtones - Nexus 7
[Device-Specific Instructions]
Set Ringtones - Pantech Hotshot
[Device-Specific Instructions]
Set Ringtones - Samsung Galaxy Note® 10.1
[Device-Specific Instructions]
Set Ringtones - Samsung Galaxy Note® II
[Device-Specific Instructions]
Set Ringtones - Samsung Galaxy Note® Pro
[Device-Specific Instructions]
Set Ringtones - Samsung Galaxy S® 4 mini
[Device-Specific Instructions]
Set Ringtones - Samsung Galaxy S® III mini
[Device-Specific Instructions]
Set Ringtones - Samsung Galaxy Stellar™
[Device-Specific Instructions]
Set Ringtones - Samsung Galaxy™ Stratosphere™ II
[Device-Specific Instructions]
Here's how to add a ringtone to your Samsung Stratosphere 2.
Set Ringtones - Samsung Galaxy Tab™ 10.1
[Device-Specific Instructions]
Set Ringtones - Samsung Galaxy Tab S 10.5
[Device-Specific Instructions]
Set Ringtones - Samsung Galaxy Tab S 10.5
[Device-Specific Instructions]
Set Ringtones - Samsung Intensity™
[Device-Specific Instructions]
Set Ringtones - Sonim XP5
[Device-Specific Instructions]
Set Ringtones - Sony Xperia® Z2 Tablet
[Device-Specific Instructions]
Set Ringtones - The new Moto X™
[Device-Specific Instructions]
Set Ringtones - Verizon Wireless Escapade
[Device-Specific Instructions]
Set Ringtones - Windows Mobile
[Device-Specific Instructions]

Roaming

Data Roaming - Samsung Galaxy Note 4
[Device-Specific Instructions]
If you can't connect to the Internet / have no network connection or can't send/receive email/text/pics/videos, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device....
Data Roaming - DROID TURBO by Motorola
[Device-Specific Instructions]
If you can't connect to the Internet / have no network connection or can't send/receive email/text/pics/videos, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device....
Update the 3G Preferred Roaming List (PRL)
[Device-Specific Instructions]
Here's how to update the Preferred Roaming Lists for your 3G device (doesn't apply to 4G devices).
Data Roaming - DROID Mini / DROID Ultra / DROID Maxx by Motorola
[Device-Specific Instructions]
This helps when you can't connect to the Internet /have no network connection or cannot send/receive email/text/pics/videos. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Data Roaming - Apple® iPhone® 4s
[Device-Specific Instructions]
Data Roaming - LG G4™
[Device-Specific Instructions]
Data Roaming - Hydro ELITE by Kyocera
[Device-Specific Instructions]
If you can't connect to the Internet/have no network connection or can't send/receive email/text/pics/videos, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Data Roaming - Samsung Galaxy Core Prime™
[Device-Specific Instructions]
Voice Roaming - Apple® iPhone® 4
[Device-Specific Instructions]
Data Roaming - DROID MAXX 2 BY MOTOROLA
[Device-Specific Instructions]
Data Roaming - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]
If you can't connect to the internet or send or receive email / messages on your TURBO 2, view this.
Voice Roaming - Apple® iPhone® 4s
[Device-Specific Instructions]
Data Roaming - Apple® iPhone® 4
[Device-Specific Instructions]
Data Roaming - LG G Pad™ LTE 7.0 / 10.1
[Device-Specific Instructions]
Data Roaming - Sony Xperia® Z2 Tablet
[Device-Specific Instructions]
If you can't connect to the Internet/have no network connection or can't send/receive email/text/pics/videos, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Data Roaming - Sony Xperia® Z3V
[Device-Specific Instructions]
This helps when you can't connect to the Internet/have no network connection or cannot send/receive email/text/pics/videos. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Data Roaming - Verizon Ellipsis™ 8
[Device-Specific Instructions]
This helps when you can't connect to the Internet /have no network connection or cannot send/receive email/text/pics/videos. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Data Roaming - BlackBerry® Classic
[Device-Specific Instructions]
If you can't connect to the Internet / have no network connection or can't send/receive email/text/pics/videos, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have...
Data Roaming - HTC Desire® 612
[Device-Specific Instructions]
Data Roaming - LG Lancet™
[Device-Specific Instructions]
Data Roaming - LG Lancet™ for Android™
[Device-Specific Instructions]
Data Roaming - The new Moto X™
[Device-Specific Instructions]
This helps when you can't connect to the Internet/have no network connection or cannot send/receive email/text/pics/videos. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Data Roaming - Wear24™
[Device-Specific Instructions]
ERI Alert - Samsung Convoy™ 2
[Device-Specific Instructions]

Upgrade Programs

Annual Upgrade Program for iPhone FAQs
[FAQs]
Get a new smartphone after only 30 days with our Annual Upgrade program for iPhone. Learn how the program works and how to participate.
Annual Upgrade Program Terms and Conditions
[Important Consumer Information]
Verizon Wireless service terms and conditions.
Annual Upgrade Program for Samsung Devices FAQs
[FAQs]
Get a new Samsung smartphone after only 30 days with our annual upgrade program. Learn how the program works and how to participate.

Voicemail

Visual Voicemail FAQs
[FAQs]
Use the Visual Voicemail app to check your voicemail messages without placing a call. Play messages from your screen. Upgrade to Premium Visual Voicemail.
Set Up Voicemail
[Device-Specific Instructions]
Here's instructions on how to set up your Voicemail and greeting.
Reset Voicemail Password from Device
[Device-Specific Instructions]
Here's how change or reset your Voicemail password from your phone.
Retrieve Voicemail Messages
[Device-Specific Instructions]
Here's how to retrieve voicemail messages from your device or another phone.
Check Voicemail - Samsung Galaxy S7 / S7 edge
[Device-Specific Instructions]
Here's how to check your Voicemail messages from the Visual Voicemail app, on your phone or a different phone.
Check Voicemail - Pixel™ / Pixel XL, Phone by Google
[Device-Specific Instructions]
Here's how to access Voicemail on your Pixel / Pixel XL.
Reset Voicemail Password - My Verizon Website
[Device-Specific Instructions]
Here's how to change or reset your Voicemail password via the My Verizon website.
Activate Basic Visual Voicemail - Samsung
[Device-Specific Instructions]
Here's how to activate Basic Visual Voicemail on your Samsung phone.
Voicemail to Text for iPhone FAQs
[FAQs]
Voice messages with the convenience of a text with Voicemail to Text for iPhone. Learn more about this service converts your voice messages to text messages.
Voicemail Setup - Apple® iPhone®
[Device-Specific Instructions]
Voicemail Options
[Device-Specific Instructions]
Here's info on how to use your Voicemail service.
Turn Call Forwarding On from the Device
[Device-Specific Instructions]
Access Basic Visual Voicemail - Samsung
[Device-Specific Instructions]
Here's how to access the Visual Voicemail app on your Samsung device.
Change Voicemail Greeting - Apple® iPhone®
[Device-Specific Instructions]
Activate Basic Visual Voicemail - Motorola
[Device-Specific Instructions]
Check Voicemail - Moto Z Droid Edition / Force
[Device-Specific Instructions]
Here's how to check your voicemail messages from the Visual Voicemail app, on your phone or a different phone.
Check Voicemail - Samsung Galaxy J3 V / J3 (2016)
[Device-Specific Instructions]
Here's how to check your Voicemail messages from the Visual Voicemail app, on your phone or a different phone.
Check Voicemail - DROID TURBO by Motorola
[Device-Specific Instructions]
Here's how to check your voicemail messages from the Visual Voicemail app, on your phone or a different phone.
Check Voicemail - Samsung Galaxy Note® 4
[Device-Specific Instructions]
Here's how to check your Voicemail messages from the Visual Voicemail app, on your phone or a different phone.
Activate Basic Visual Voicemail - LG
[Device-Specific Instructions]
Activate Basic Visual Voicemail - HTC
[Device-Specific Instructions]
Play Voicemail Message - Apple® iPhone®
[Device-Specific Instructions]
Check Voicemail - Samsung Galaxy J1™
[Device-Specific Instructions]
Check Voicemail - LG G5
[Device-Specific Instructions]
Access Basic Visual Voicemail - Motorola
[Device-Specific Instructions]
Here's how to access the Visual Voicemail app on your Motorola device.
Check Voicemail - Moto X
[Device-Specific Instructions]
Here's how to check your voicemail messages from the Visual Voicemail app, from your phone or a different phone.
Retrieve a Fax - Voicemail
[Device-Specific Instructions]
Here's how to retrieve a fax sent to your phone via the Premium Visual Voicemail app.
Check Voicemail - LG G3
[Device-Specific Instructions]
BlackBerry Q10, Z10 and Z30 Basic Visual Voicemail Set Up
[General Information]
Learn how to set up Basic Visual Voicemail on your BlackBerry Q10, Z10 or Z30.
Check Voicemail - DROID by MOTOROLA
[Device-Specific Instructions]
Check Voicemail - LG G4™
[Device-Specific Instructions]
Check Voicemail - Samsung Galaxy S® 5
[Device-Specific Instructions]
Here's how to check your Voicemail messages from the Visual Voicemail app, on your phone or a different phone.
Change Voicemail Password - Apple® iPhone®
[Device-Specific Instructions]
Access Basic Visual Voicemail - LG
[Device-Specific Instructions]
Here's how to access the Visual Voicemail app on your LG phone.
Upgrade to Premium Visual Voicemail
[Device-Specific Instructions]
Check Voicemail - LG V20™
[Device-Specific Instructions]
Here's how to check your Voicemail messages from the Visual Voicemail app, on your phone or a different phone.
Check Voicemail - Moto Z Play Droid Edition
[Device-Specific Instructions]
Here's how to check voicemail messages from the Visual Voicemail app, your phone or a different phone.
Check Voicemail - LG Revere™ / LG Revere® 2 / LG Revere® 3
[Device-Specific Instructions]
Here's info on how to access your Voicemail and add a pause to your Voicemail speed dial.
Access Basic Visual Voicemail - HTC
[Device-Specific Instructions]
Here's how to access the Visual Voicemail app on your HTC device.
Check Voicemail - LG V10™
[Device-Specific Instructions]
Here's how to check your Voicemail messages from the Visual Voicemail app, on your phone or a different phone.
Check Voicemail - DROID Mini / DROID Ultra / DROID Maxx by Motorola
[Device-Specific Instructions]
Here's how to check your voicemail messages from the Visual Voicemail app, your phone or a different phone.
Check Voicemail - HTC Desire® 626
[Device-Specific Instructions]
Here's how to check your voicemail messages from the Visual Voicemail app, on your phone or a different phone.
Check Voicemail - Nexus 6
[Device-Specific Instructions]
Check Voicemail - DROID TURBO 2 BY MOTOROLA
[Device-Specific Instructions]
Here's how to check your voicemail messages from the Visual Voicemail app, your phone or a different phone.
Check Voicemail - LG G Vista
[Device-Specific Instructions]
Here's how to check your Voicemail messages from the Visual Voicemail app, on your phone or a different phone.
Check Voicemail - HTC Desire® 526
[Device-Specific Instructions]
Here's how to check your voicemail messages from the Visual Voicemail app, on your phone or a different phone.
Check Voicemail - LG Stylo™ 2 V
[Device-Specific Instructions]
Activate Basic Visual Voicemail - Kyocera
[Device-Specific Instructions]
Check for Visual Voicemail Messages - Samsung
[Device-Specific Instructions]
Here's how to check for Visual Voicemail messages on your Samsung device.
Access Voicemail - DROID MAXX 2 BY MOTOROLA
[Device-Specific Instructions]
Here's how to check your voicemail messages from the Visual Voicemail app, on your phone or a different phone.
Check Voicemail - Brigadier™ by Kyocera
[Device-Specific Instructions]
Here's how to check your voicemail messages from the Visual Voicemail app, on your phone or a different phone.
Add Pause to Voicemail - DROID by MOTOROLA
[Device-Specific Instructions]
Delete Basic Visual Voicemail Messages - Kyocera
[Device-Specific Instructions]
Here's how to delete Basic Visual Voicemail messages for your Kyocera smartphone.
Check Voicemail - HTC One M9
[Device-Specific Instructions]
Here's how to check your Voicemail messages from the Visual Voicemail app, on your phone or a different phone.
Check Voicemail - LG K8 V
[Device-Specific Instructions]
Here's how to check your Voicemail messages from the Visual Voicemail app, on your phone or a different phone.
Check Voicemail - PRIV™ by BlackBerry®
[Device-Specific Instructions]
Forward a Premium Visual Voicemail Message - Samsung
[Device-Specific Instructions]
Here's how to forward a Premium Visual Voicemail message on your Samsung phone.
Check Voicemail - HTC 10™
[Device-Specific Instructions]
Here's how to check your voicemail messages from the Visual Voicemail app, your phone or a different phone.
Check Voicemail - Samsung Galaxy Note® Edge
[Device-Specific Instructions]
Here's how to check your Voicemail messages from the Visual Voicemail app, on your phone or a different phone.
Erase a Voicemail Message - Apple® iPhone®
[Device-Specific Instructions]
Check Voicemail - LG Cosmos™ 2 - VN251 / LG Cosmos™ 3
[Device-Specific Instructions]
Here's info on how to access your Voicemail and add a pause to your Voicemail speed dial.
Check Voicemail - LG K4™
[Device-Specific Instructions]
Check Voicemail - LG Optimus Zone™ 3
[Device-Specific Instructions]
Delete Basic Visual Voicemail Messages - Motorola
[Device-Specific Instructions]
Here's how to delete Basic Visual Voicemail messages on your Motorola smartphone.
Check Voicemail - HTC Desire® 530
[Device-Specific Instructions]
Here's how to check your voicemail messages from the Visual Voicemail app, on your phone or a different phone.
Access Basic Visual Voicemail - Kyocera
[Device-Specific Instructions]
Here's how to access the Visual Voicemail app on your Kyocera device.
Check Voicemail - Samsung Convoy® 4
[Device-Specific Instructions]
Save a Basic Visual Voicemail Message - Samsung
[Device-Specific Instructions]
Here's how to save a Basic Visual Voicemail message on your Samsung phone.
Check Voicemail - Nokia Lumia 928
[Device-Specific Instructions]
Check Voicemail - Microsoft Lumia 735
[Device-Specific Instructions]
Check Voicemail - Samsung Convoy™ 3
[Device-Specific Instructions]
Delete Basic Visual Voicemail Messages - Samsung
[Device-Specific Instructions]
Here's how to delete Basic Visual Voicemail messages from your Samsung phone.
Check Voicemail - BlackBerry® Classic
[Device-Specific Instructions]
Here's how to check your Voicemail messages from the Visual Voicemail app, on your phone or a different phone.
Check Voicemail - LG Exalt™
[Device-Specific Instructions]
Here's info on how to access your Voicemail and add a pause to your Voicemail speed dial.
Check Voicemail - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Here's how to check your Voicemail messages from the Visual Voicemail app, on your phone or a different phone.
Check Voicemail - LG Terra™
[Device-Specific Instructions]
Check Voicemail - LG enV® Touch
[Device-Specific Instructions]
Add a Contact via Basic Visual Voicemail - Samsung
[Device-Specific Instructions]
Here's how to add a contact on your Samsung device via Basic Visual Voicemail.
Add a Pause to Voicemail Speed Dial - Samsung Intensity™
[Device-Specific Instructions]
Here's how to add a pause to your Voicemail speed dial.
Check Voicemail - BlackBerry® Z30
[Device-Specific Instructions]
Here's how to check your Voicemail messages from the Visual Voicemail app, on your phone or a different phone.
Check Voicemail - LG Lancet™
[Device-Specific Instructions]
Here's how to check your Voicemail messages from the Visual Voicemail app, your phone or a different phone.
Check Voicemail - Samsung Intensity™
[Device-Specific Instructions]
Check Voicemail - Samsung Smooth™
[Device-Specific Instructions]
Edit Voicemail Number - LG Lucid
[Device-Specific Instructions]
Place Voicemail Callback - Apple® iPhone®
[Device-Specific Instructions]
Premium Visual Voicemail Caller Greeting - Samsung
[Device-Specific Instructions]
Here's how to record a Premium Visual Voicemail caller greeting on your Samsung phone.
Access Basic Visual Voicemail - Sony
[Device-Specific Instructions]
Here's how to access the Visual Voicemail app on your Sony device.
Check Voicemail - BlackBerry® Q10
[Device-Specific Instructions]
Here's how to check your Voicemail messages from the Visual Voicemail app, on your phone or a different phone.
Check Voicemail - HTC Desire® 612
[Device-Specific Instructions]
Here's how to check your voicemail messages from the Visual Voicemail app, on your phone or a different phone.
Check Voicemail - HTC One® remix
[Device-Specific Instructions]
Check Voicemail - LG Cosmos™ VN250
[Device-Specific Instructions]
Check Voicemail - LG Extravert™ 2
[Device-Specific Instructions]
Check Voicemail - LG G2
[Device-Specific Instructions]
Check Voicemail - LG Lancet™ for Android®
[Device-Specific Instructions]
Here's how to check your Voicemail messages from the Visual Voicemail app, your phone or a different phone.
Check Voicemail - LG Octane™
[Device-Specific Instructions]
Check Voicemail - LG VX8300
[Device-Specific Instructions]
Check Voicemail - Lucid™ by LG
[Device-Specific Instructions]
Here's how to check your Voicemail messages from the Visual Voicemail app, on your phone or a different phone.
Check Voicemail - Sony Xperia® Z3v
[Device-Specific Instructions]
Check Voicemail - The all new HTC One® (M8)
[Device-Specific Instructions]
Check Voicemail - Verizon Wireless CDM8975
[Device-Specific Instructions]
Check for Visual Voicemail Messages - LG
[Device-Specific Instructions]
Delete Basic Visual Voicemail Messages - HTC
[Device-Specific Instructions]
Here's how to delete Basic Visual Voicemail messages on your HTC phone.
Edit Voicemail Number - Lucid 2 by LG
[Device-Specific Instructions]
Play a Basic Visual Voicemail Message - HTC
[Device-Specific Instructions]
Play a Basic Visual Voicemail Message - Samsung
[Device-Specific Instructions]
Here's how to play a Basic Visual Voicemail message on your Samsung phone.
Access Basic Visual Voicemail - BlackBerry® 10 Devices
[Device-Specific Instructions]
Here's how to access the Visual Voicemail app on your BlackBerry 10 device.
Activate Basic Visual Voicemail - Sony
[Device-Specific Instructions]
Add a Contact via Basic Visual Voicemail - LG
[Device-Specific Instructions]
Here's how to add a contact on your LG phone via Basic Visual Voicemail.
Check Voicemail - CASIO® G'zOne Rock™
[Device-Specific Instructions]
Check Voicemail - LG Accolade™
[Device-Specific Instructions]
Check Voicemail - LG Cosmos™ Touch
[Device-Specific Instructions]
Check Voicemail - LG enV®3
[Device-Specific Instructions]
Check Voicemail - Nokia Lumia Icon
[Device-Specific Instructions]
Check Voicemail - Pantech Hotshot™
[Device-Specific Instructions]
Check for Visual Voicemail Messages - HTC
[Device-Specific Instructions]
Save a Basic Visual Voicemail Message - HTC
[Device-Specific Instructions]
Access Basic Visual Voicemail - ASUS
[Device-Specific Instructions]
Here's how to access the Visual Voicemail app on your ASUS device.
Access Basic Visual Voicemail - BlackBerry® for Android®
[Device-Specific Instructions]
Here's how to access the Visual Voicemail app on your BlackBerry for Android device.
Activate Basic Visual Voicemail - ASUS
[Device-Specific Instructions]
Activate Basic Visual Voicemail - Phone by Google
[Device-Specific Instructions]
Here's how to activate Visual Voicemail on your Pixel and Pixel XL.
Add a Contact via Basic Visual Voicemail - HTC
[Device-Specific Instructions]
Here's how to add a contact on your HTC phone via Basic Visual Voicemail.
Add a Contact via Basic Visual Voicemail - Motorola
[Device-Specific Instructions]
Here's how to add a contact on your Motorola phone via Basic Visual Voicemail.
Check Voicemail - ASUS ZenFone™ AR
[Device-Specific Instructions]
Here's how to check your Voicemail messages from the Visual Voicemail app, on your phone or from a different phone.
Check Voicemail - ASUS ZenFone™ V
[Device-Specific Instructions]
Here's how to check your Voicemail messages from the Visual Voicemail app, on your phone or a different phone.
Check Voicemail - ASUS ZenFone™ V Live
[Device-Specific Instructions]
Here's how to check your Voicemail messages from the Visual Voicemail app, on your phone or a different phone.
Check Voicemail - BlackBerry® Z10
[Device-Specific Instructions]
Here's how to check your Voicemail messages from the Visual Voicemail app, on your phone or a different phone.
Check Voicemail - Cadence by Kyocera
[Device-Specific Instructions]
Here's how to access voicemail on your Cadence and edit your voicemail number.
Check Voicemail - DROID 4 by MOTOROLA
[Device-Specific Instructions]
Check Voicemail - Enact™ by LG
[Device-Specific Instructions]
Check Voicemail - Galaxy Nexus by Samsung
[Device-Specific Instructions]
Check Voicemail - Google Pixel 2 / 2 XL
[Device-Specific Instructions]
Here's how to access Voicemail on your Pixel 2 / Pixel XL 2.
Check Voicemail - Hydro ELITE by Kyocera
[Device-Specific Instructions]
Check Voicemail - Kyocera DuraXV LTE
[Device-Specific Instructions]
Here's info on how to access your Voicemail from your DuraXV LTE or a different phone.
Check Voicemail - LG Clout™
[Device-Specific Instructions]
Check Voicemail - LG Exalt™II
[Device-Specific Instructions]
Check Voicemail - LG Exalt® LTE
[Device-Specific Instructions]
Here's how to check Voicemail from your Exalt LTE.
Check Voicemail - LG Extravert™
[Device-Specific Instructions]
Check Voicemail - LG G6™
[Device-Specific Instructions]
Here's how to check your Voicemail messages from the Visual Voicemail app, on your LG G6 or a different phone.
Check Voicemail - LG G7 ThinQ™
[Device-Specific Instructions]
Check Voicemail - LG K20™ V
[Device-Specific Instructions]
Here's how to check your Voicemail messages from the Visual Voicemail app, on your phone or a different phone.
Check Voicemail - LG V30®
[Device-Specific Instructions]
Here's how to check your Voicemail messages from the Visual Voicemail app, on your phone or a different phone
Check Voicemail - LG ZONE® 4
[Device-Specific Instructions]
Here's how to access Voicemail on your Zone 4.
Check Voicemail - Lucid™ 2 by LG
[Device-Specific Instructions]
Here's how to check your Voicemail messages from the Visual Voicemail app, on your phone or a different phone.
Check Voicemail - Lucid™3 by LG
[Device-Specific Instructions]
Here's how to check your Voicemail messages from the Visual Voicemail app, on your phone or a different phone.
Check Voicemail - Moto G Play
[Device-Specific Instructions]
Check Voicemail - Motorola Barrage™
[Device-Specific Instructions]
Check Voicemail - Nokia Lumia 822
[Device-Specific Instructions]
Check Voicemail - Samsung Convoy (SCH-u640)
[Device-Specific Instructions]
Check Voicemail - Samsung Galaxy Note® II
[Device-Specific Instructions]
Check Voicemail - Samsung Galaxy Note8
[Device-Specific Instructions]
Here's how to check your Voicemail messages from the Visual Voicemail app, on your phone or a different phone.
Check Voicemail - Samsung Galaxy S® 4
[Device-Specific Instructions]
To check voice mail on your Samsung Galaxy S4, a different phone, or when outside the Verizon coverage area, view this info.
Check Voicemail - Samsung Galaxy S® 4 mini
[Device-Specific Instructions]
Check Voicemail - Samsung Galaxy S® III
[Device-Specific Instructions]
Check Voicemail - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Here's how to check your Voicemail messages from the Visual Voicemail app, your phone or a different phone.
Check Voicemail - Samsung Galaxy S9 / S9+
[Device-Specific Instructions]
Here's how to check your Voicemail messages from the Visual Voicemail app, on your phone or a different phone.
Check Voicemail - Sonim XP5
[Device-Specific Instructions]
Here's how to access Voicemail on your Sonim XP5.
Check Voicemail - The new Moto X™
[Device-Specific Instructions]
Check Voicemail - ZTE Blade™ Vantage
[Device-Specific Instructions]
Here's how to access voicemail on your ZTE Vantage.
Check Voicemail - ZTE Cymbal® LTE
[Device-Specific Instructions]
Here's how to check your Voicemail messages from, your phone or a different phone.
Check Voicemail - moto e4
[Device-Specific Instructions]
Check Voicemail - moto e4 plus™
[Device-Specific Instructions]
Check Voicemail - moto e5 play
[Device-Specific Instructions]
Check Voicemail - moto g6
[Device-Specific Instructions]
Check Voicemail - moto g6 play
[Device-Specific Instructions]
Check Voicemail - moto z2 force edition
[Device-Specific Instructions]
Here's how to check your Voicemail messages from the Visual Voicemail app, on your phone or a different phone.
Check Voicemail - moto z2 play
[Device-Specific Instructions]
Here's how to check your voicemail messages from the Visual Voicemail app, on your phone or a different phone.
Check for Visual Voicemail Messages - ASUS
[Device-Specific Instructions]
Check for Visual Voicemail Messages - Sony
[Device-Specific Instructions]
Delete Basic Visual Voicemail Messages - LG
[Device-Specific Instructions]
Here's how to delete Basic Visual Voicemail messages for LG smartphone.
Delete Basic Visual Voicemail Messages - Sony
[Device-Specific Instructions]
Here's how to delete Basic Visual Voicemail messages on your Sony smartphone.
Edit Voicemail Number - Enact™ by LG
[Device-Specific Instructions]