Select Your Device
Apple® iPhone® 6
Apple® iPhone® 6s Plus
Samsung Galaxy S® 5
Samsung Galaxy S7
Apple® iPhone® 6s
Samsung Galaxy S® 6
Apple® iPhone® 7 Plus
Apple® iPhone® 5s
Moto Z Play Droid Edition
Samsung Galaxy S7 edge
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S® 4
DROID TURBO 2
Samsung Galaxy Note5
Apple® iPhone® 5c
Samsung Galaxy Note® 4
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Apple® iPhone® SE
Google Pixel
Apple® iPhone® 5
DROID MAXX by MOTOROLA
Verizon Ellipsis™ 7
Apple® iPad® 2
Droid Turbo in Ballistic Nylon
Moto Z Force Droid Edition
Samsung 3G Network Extender
Samsung Galaxy J3 V
Verizon Jetpack® MiFi® 6620L
LG G3
LG G4™
Verizon Ellipsis® 8
Droid Turbo by Motorola
Samsung Galaxy Core Prime™
Samsung Galaxy J1™ Prepaid
Apple® iPhone® 4s
Apple® iPhone® 4
Samsung Galaxy J3 (2016)
LG Revere® 3
Samsung Gusto® 3
Google Pixel XL
Samsung Galaxy Note7
Samsung Galaxy S® 6 edge
LG Cosmos™ 3
Samsung Galaxy S6 edge +
Samsung Galaxy S® III
Samsung Galaxy Note® 3
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
DROID MAXX 2
Verizon MiFi® 4G LTE Global USB Modem U620L
HTC Desire® 526
LG G Vista
Hum by Verizon
LG V10™
LG Optimus Zone™ 3 Prepaid
LG G5
Samsung 4G LTE Network Extender
Pantech 4G LTE Global USB Modem UML290
Brigadier™ by Kyocera
Ellipsis™ Jetpack® MHS800L
Verizon LTE Internet and Home Phone
Verizon Wireless Home Phone
V20™
DROID RAZR M by MOTOROLA
DROID MINI by MOTOROLA
Casio G'zOne Commando®
GizmoGadget™ by LG
GizmoPal® 2 by LG
Moto Z Droid Edition
LG G2
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Samsung Convoy™ 3
Stylo™ 2 V
Verizon Ellipsis® 10
GizmoPal™
DuraXV
LG K8 V
Samsung Convoy® 4
LG G Pad 8.3 LTE
LG Extravert™ 2
Casio G'zOne Commando® 4G LTE
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Microsoft Lumia 735
HTC One® (M8)
Moto G™ by Motorola
Verizon 4G LTE Broadband Router
Verizon 4G LTE USB Modem 551L
Casio G'zOne Ravine® 2
DROID ULTRA by MOTOROLA
Nexus 6
HTC Desire® 530
Moto G Play
LG K4™ LTE
HTC One M9
iPad® Pro
Samsung Galaxy Note® II
Samsung Convoy™ 2
Verizon 4G LTE USB Modem UML295
Gear S®
Sony Xperia® Z3v
PRIV™ by Blackberry®
Samsung Brightside™
Moto X™ (2nd Gen.)
DROID RAZR by MOTOROLA
Galaxy Note® Edge
iPad® Air 2
Apple® iPad® mini with Retina display
Gear S2
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Gusto® 2
LTE Internet (Installed)
Nokia Lumia 928
Moto X™ by Motorola
HTC Desire® 626
DROID TURBO 2 - Designed by You
DROID INCREDIBLE 4G LTE by HTC
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
LG Exalt™
Microsoft Surface 3
Verizon Wireless AirCard® 595
Galaxy Tab E
Samsung Intensity™ II
Galaxy Tab E (8.0)
BlackBerry® Bold™ 9930 smartphone
Ellipsis™ Jetpack® MHS815L
Nokia Lumia 822
HTC One®
LG Optimus Zone™ 2 Prepaid
Moto E™ Prepaid
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Verizon SureResponse®
DROID by MOTOROLA
HTC 10™
LG Revere®
Transpyre™ Prepaid
iPad Pro™ (9.7-inch)
LG Octane™
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
LG Terra™
Samsung Galaxy Tab® 2 (10.1)
Samsung Galaxy Tab® 2 (7.0)
Kyocera DuraXV+
LG Optimus Exceed™ 2
LG Cosmos™ 2
Blackberry Classic
Samsung Convoy™
DROID RAZR MAXX HD by MOTOROLA
Samsung Intensity™ III
Apple® iPad® Air™
LG Accolade™
Ellipsis® Kids
LG Revere® 2
Samsung Galaxy S® III mini
Samsung Galaxy Tab S2
LG enV®3
LG Exalt™II
DROID RAZR MAXX by MOTOROLA
Nokia Lumia Icon
DROID DNA by HTC
ZenPad™ Z8
Verizon Wireless USB760 Modem
G Pad™ 10.1 LTE
ZenPad™ Z10
Apple® iPad® with Wi-Fi + 4G
HTC One® (M8) for Windows®
LG G Pad™ X8.3
Samsung Galaxy S® 4 mini
Lancet™ for Android™
Apple® iPad® mini
Enact™ by LG
Samsung Galaxy Tab®
Motorola RAZR V3m
Dell™ Vostro™ V13 Laptop
Samsung Galaxy Tab® 4 (10.1)
G Pad™ 7.0 LTE
BlackBerry® Z10 smartphone
Samsung Gusto®
DROID RAZR HD by MOTOROLA
DROID INCREDIBLE 2 by HTC
BlackBerry® Q10 smartphone
Samsung Galaxy Tab® (10.1)
iPad® mini 4
Lancet™
Lucid™3 by LG
Casio G'zOne Ravine®
Motorola XOOM™ 4G LTE
Hydro ELITE by KYOCERA
Pantech Breakout™
DROID BIONIC by MOTOROLA
Samsung Haven™
Lucid™ by LG
LG Cosmos™
LG 4G LTE USB Modem VL600
Apple® iPad® with Retina display
LG Vortex™
HTC One® remix
DROID X by MOTOROLA
Samsung Illusion™
Watch Urbane™ 2nd Edition LTE
Samsung Galaxy Stellar™
BlackBerry® Z30 smartphone
LG VX8300
Casio G'zOne Boulder®
Samsung Galaxy Tab® 4 (8.0)
LG enV®2
Motorola MOTO™ W755
DROID 4 by MOTOROLA
Samsung Galaxy™ Stratosphere™ II
DROID X2 by MOTOROLA
LG VX5500
LG enV® TOUCH
Delphi Connect with 4G LTE Mobile Hotspot
Windows Phone 8X by HTC
LG Extravert™
Galaxy Nexus by Samsung
Verizon Wireless UMW190 Global USB Modem
HTC One® max
Lucid™2 by LG
DROID INCREDIBLE by HTC
Motorola Barrage™
Samsung Intensity™
Spectrum™ 2 by LG
iPad® mini 3
Samsung Galaxy Tab® S
THUNDERBOLT™ by HTC
Nokia 2366i
Samsung Fascinate™
Samsung Knack™
Samsung Alias™ 2
LG Cosmos™ Touch
Moto X™ - Designed by You (2nd Generation)
LG Optimus Zone™
Nokia Lumia 2520
BlackBerry® Bold 9650 smartphone
Pantech Hotshot™
DROID 3 by MOTOROLA
LG Migosm
HTC Desire® 612
BlackBerry® Pearl™ Flip 8230 smartphone
Google Nexus 7
Pantech Perception™
Samsung SCH-u340
Pantech Jest™ 2
LG VX8360
Samsung Galaxy Note® Pro
Verizon Converged VOIP Device
Verizon MiFi™2200 Intelligent Mobile Hotspot
Verizon Wireless AirCard® 595U USB Modem
HTC Rhyme™
HP Spectre x2
LG VX5400
Samsung Smooth™
Verizon Wireless UM175 USB Modem
Motorola W385
Sony Xperia® Z2
Samsung Galaxy™ Stratosphere™
DROID CHARGE by SAMSUNG
BlackBerry® Tour™ 9630 smartphone
Samsung Galaxy Camera®
Pantech Marauder™
Casio G'zOne Rock™
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
Samsung Gear S2 classic
Samsung ATIV SE™
BlackBerry® Curve™ 8330 smartphone
BlackBerry® Bold™ 9930 smartphone without camera
Verizon Wireless USB720 Modem
Moto X™ - Designed by You
Spartan GoCam™
Casio G'zOne Brigade®
LG VX8350
Intuition™ by LG
Delphi Connect
Samsung ATIV Odyssey™
Samsung Galaxy Note® 10.1 2014 Edition
Samsung Galaxy Legend™
DROID 2 GLOBAL by MOTOROLA
Samsung Alias™
HTC Rezound™
Samsung Galaxy View
BlackBerry® Storm2™ 9550 smartphone
BlackBerry® Curve™ 9330 smartphone
Verizon Wireless G'zOne Type-S
Samsung Juke
Luge™ by Motorola Prepaid
DROID 2 by MOTOROLA
Apple® iPad®
Verizon Wireless Coupe™
Motorola XOOM™
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Pantech Caper™ Prepaid
Samsung Reality™
LG Ally™
Samsung SCH-u410
Pantech Crux™
Motorola Adventure™ V750
Motorola MOTO™ VU204
Verizon Wireless Escapade®
Verizon Wireless USB727 Modem
LG Voyager™
Sierra Wireless AirCard® 555D
LG Enlighten®
Samsung Galaxy Tab® (7.7)
Verizon Wireless PC5750 PC Card
Spectrum™ by LG
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Casio EXILIM
Samsung SCH-u430
LG Dare™
Revolution™ by LG
Verizon Wireless UM150 USB Modem
Casio G'zOne Ravine® 2 Non-Camera
LG Chocolate® Touch
Samsung Galaxy Note® 10.1
BlackBerry® Torch™ 9850 smartphone
Motorola V325
HP® Mini 1151NR Netbook
Sony Xperia® PLAY
Verizon Wireless Salute™
HTC Trophy™
Motorola MOTOKRZR K1m
Verizon Ellipsis™ 8 HD
DROID PRO by MOTOROLA
Samsung SCH-u540
BlackBerry® Curve™ 8530 smartphone
LG Optimus Exceed™
Verizon Wireless CDM8975
Samsung SCH-a870
Samsung Omnia® II
LG Chocolate®
DROID XYBOARD 10.1 by MOTOROLA
LG VX3200
Samsung Zeal™
LG enV®
Motorola E815
Sharp KIN™ ONE
G'zOne Boulder™ Black and Silver
Samsung N150 Netbook
Motorola Entice™
LG VX5200
Verizon GizmoTab™
LG Versa™
Motorola MOTO™ Z6c World Edition
LG VX5300
BlackBerry® Curve™ 9370 smartphone
BlackBerry® Curve™ 9310 smartphone
LG VX6100
Motorola W315
Sierra Wireless AirCard® 580
Blackberry Classic Non-Camera
LG VX8700
LG VX4500
Motorola RAZR V3m in Gray
Motorola V325i
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung SCH-a930
LG VX3300
LG Glance™
HP Elite x2 1012
Verizon Wireless Razzle™
Pantech PN-820
Motorola Rival™
Nokia 6015i Prepaid
Samsung Gem™
Verizon Wireless V740 ExpressCard
HTC Apache XV6700
DROID XYBOARD 8.2 by MOTOROLA
LG Chocolate® 3
Nokia 2605 Mirage
Samsung FlipShot®
HP® Pavilion dm1-3010nr Notebook
LG VX4650
DROID ERIS by HTC
Samsung Continuum™
DROID R2D2 by MOTOROLA
Pantech PN-215
Samsung SCH-a670
Motorola MOTO Q™ 9c
Nokia 2705 Shade™ Non-Camera
Samsung SCH-u550
Motorola RAZR V3c
LG Fathom®
Motorola V710
LG VX6000
Samsung SCH-a310
Motorola V60s
Pantech PN-210
Motorola MOTO™ Z6cx World Edition without Camera
Samsung SCH-a950
Samsung Gleam®
LG V
Samsung Glyde™
Motorola CITRUS™
Nokia 6205
Gateway® LT2016u Netbook
Nokia 7705 Twist™
Samsung i700 Pocket PC
Nokia 3589i
Verizon Wireless Adamant™
Samsung Omnia®
Sharp KIN™ TWO
HTC Merge®
Samsung SCH-a850
Jest™
Motorola DEVOUR™ with MOTOBLUR™
Samsung Renown™
Compaq® Mini CQ10-688nr Netbook
Kyocera KX414
LG VX9400
Verizon Wireless PN-300
LG Clout™
Samsung Sway™
Motorola Krave™ ZN4
HP® Mini 210-1076NR Netbook
BlackBerry® 8830 World Edition smartphone
Verizon XU870 Global ExpressCard®
Kyocera K323
Motorola MOTO Q™ music 9m
Nokia 7205 Intrigue™
Samsung i600 Smartphone
Sharp KIN™ TWOm
Samsung SCH-i760
Nokia 2705 Shade™
Verizon Wireless CDM8950
Kyocera KPC650
Nokia 2128i
Verizon Wireless V640
HP® Pavilion dm1-2010nr Entertainment Notebook
Samsung Trance™
Verizon Wireless USB1000 Global USB Modem
HTC Touch Pro™
Samsung SCH-i830
Samsung SCH-a630
Verizon Wireless CDM 7075
Verizon AD3700 Global USB Modem
Samsung SCH-u620
HP® Mini 311-1037NR Netbook
Samsung SCH-a650
BlackBerry® 7750
Kyocera SE47
Samsung Saga™
Motorola V265
HP® Mini 110-3098NR Netbook
Verizon KPC680 ExpressCard®
Samsung SCH-a530
Nokia 2285
Nokia 6215i
Samsung SCH-i730
Nokia 6315i
Motorola T720
LG VENUS™
Samsung SCH-n330
Motorola Q™
Motorola V325xi
Samsung SCH-a610
Verizon Wireless V620
Verizon Wireless XV6600 without Camera
Nokia 6305i
Samsung SCH-a790
Samsung SCH-a795
LG VX2000
Motorola V60p
Samsung SCH-a990
Motorola T730
Sharp KIN™ ONEm
Verizon Wireless Blitz® Prepaid
HTC Ozone™ with TALKS™ for Verizon Wireless
Nokia 6236i
Samsung Rogue™
BlackBerry® 7250
Samsung SCH-a890
Verizon Wireless U630 PC Card
Samsung SCH-a970
Motorola V65p
Motorola MOTORAZR maxx Ve
Motorola V276
LG VX8100
Motorola Rapture™ VU30
Motorola V276 Prepaid
Kyocera KX1v
HP® Mini 110-1046NR Netbook
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
Motorola C333
Kyocera KX2
Motorola T300p
Kyocera K404
Motorola C343
Motorola V120e
Kyocera KX444
Motorola MOTOSLVR L7C
LG VX4700

Accessories

DROID XYBOARD 10.1 by Motorola Using the HD Dock
[Video]
How To Use the HD Dock on Your DROID XYBOARD 10.1 by Motorola
Length: 2:05

Activation & Initial Setup

Total Equipment Coverage, Wireless Phone Protection and Extended Warranty Overview
[General Information]
Find information about the following equipment protection options: Total Equipment Coverage, Wireless Phone Protection and Extended Warranty.
How to Replace a Lost, Stolen or Broken Device
[General Information]
Learn how to file an insurance claim. See options for replacing your phone or tablet if it's lost, stolen, broken, defective or otherwise in need of replacement.
Activate, Switch or Bring Your Own Device FAQs
[FAQs]
Learn how to set up a new or old device on an existing line of your account online through My Verizon.
Equipment Protection FAQs
[FAQs]
Learn about insurance options and how to file a claim. Equipment protection provides replacement, repair & technical assistance service for your mobile device.
Verizon Cloud FAQs
[FAQs]
Learn about our digital cloud storage service that you can use to back up and sync your contacts, photos, videos and more.
What is Verizon Cloud?
[Video]
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:12
Getting Started with Your New Smartphone - Upgrade
[Video]
Are you upgrading to a new smartphone? This video shows the steps to transition from your old phone to your new one.
Length: 2:00
Activating Your 4G LTE Android Tablet
[How to Use Guide]
Learn how to activate your 4G LTE Android tablet with Verizon Wireless.
Turn On Android™ Device Protection
[Device-Specific Instructions]
Mobile Broadband Self Activation - 4G LTE
[Device-Specific Instructions]
Turn Off Android™ Device Protection
[Device-Specific Instructions]
Activation and Shipping Guide: Android™ Tablet
[How to Use Guide]
Instructions on activating a replacement Android™ Tablet and shipping your defective device back to us.
DROID XYBOARD 10.1 by MOTOROLA - MotoCast: Getting Started
[Video]
Watch this video to learn how to get started with MotoCast on your DROID XYBOARD 10.1 by MOTOROLA.
Length: 1:59
Insert the SIM Card - DROID Xyboard 10.1 by MOTOROLA
[Device-Specific Instructions]
Inserting/Removing a SIM is helpful when receiving activation errors (SIM not detected/not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit our Troubleshooting Assistant....

Back Up & Transfer Content

Transfer Contacts & Other Content Between Phones
[General Information]
Download our new Content Transfer App. Learn how to easily transfer contacts, pictures, videos and more when switching phones.
How to transfer your content from your old phone to your new phone
[Video]
With the Content Transfer app, it's easy to transfer your content from your old phone to your new phone. Find out how.
Length: 2:27
Transfer Files - Macintosh - Android™ File Transfer
[Device-Specific Instructions]
This shows how to transfer/move/upload music, pictures and videos between your Android device and a Mac computer. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Media Share - Android™
[Device-Specific Instructions]
Transfer Music Files - DROID Xyboard 10.1 by MOTOROLA
[Device-Specific Instructions]
To transfer or move music files/songs between your device and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Basics

Accessories FAQs
[FAQs]
Information about accessories from Verizon Wireless.
What Is 4G LTE?
[Video]
We take to the streets of NYC and ask some hard-hitting questions: What does 4G LTE stand for? 3G vs. 4G?do you know the difference? What does the G in 4G stand for? Still confused after watching the video? You might need a quick Wireless Workshop. About the Get Smartphone Smart Series Most of us are...
Length: 2:26
Determining Verizon Wireless Service Availability - Verizon Wireless Website
[Device-Specific Instructions]
Our Verizon coverage map may show why you're having trouble with device setup/activation, media transfers, apps, data connections, email, messaging, and placing/receiving calls. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues...
Remove Connected Device - My Verizon
[Device-Specific Instructions]
DROID XYBOARD 10.1 by MOTOROLA - First Look
[Video]
Watch this video to get a first look at your DROID XYBOARD 10.1 by MOTOROLA.
Length: 1:29
DROID XYBOARD 10.1 by MOTOROLA Simulator: Turning the Device On and Off
[Interactive Simulation]
Explore how to power your Droid Xyboard 10.1 tablet on and off.
Device FAQs
[FAQs]
Get answers to general device questions, including insurance, loss, updates and activation.

Battery & Power

Battery Issues - Battery Usage
[Device-Specific Instructions]
Power & Charging Issues - Removable Battery Devices
[Device-Specific Instructions]
If your phone's removable battery isn't charging or holding a charge, this provides some helpful tips. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Battery Troubleshooting Basics
[Device-Specific Instructions]
Soft Reset - DROID Xyboard 10.1 by MOTOROLA
[Device-Specific Instructions]

Bluetooth

Bluetooth FAQs
[FAQs]
Learn more about Bluetooth wireless networking, and how to use it on your Verizon Wireless devices.
DROID XYBOARD 10.1 by MOTOROLA Simulator: Pairing with a Bluetooth® Headset
[Interactive Simulation]
Learn how to pair your Droid Xyboard 10.1 with your Bluetooth headset.
DROID XYBOARD 10.1 by MOTOROLA Simulator: Turning Bluetooth® On and Off
[Interactive Simulation]
Explore how to turn Bluetooth functionality on and off on your Droid Xyboard 10.1.

Calling & Dialing

Verizon Messages - HD Video Calling
[Video]
Verizon Messages now offers HD voice and video calling on your tablet, right through the app. Watch this video to learn how to set up HD calling and make calls.
Length: 1:46
Call Waiting - Smartphone
[Device-Specific Instructions]

Camera, Photos & Videos

DROID XYBOARD 10.1 by MOTOROLA - Video Chatting
[Video]
Watch this video to learn how to use video chatting on your DROID XYBOARD 10.1 by MOTOROLA.
Length: :56
DROID XYBOARD 10.1 by MOTOROLA - Taking Pictures and Video
[Video]
Watch this video to learn how to take pictures and video with your DROID XYBOARD 10.1 by MOTOROLA.
Length: 1:11
DROID XYBOARD 10.1 by MOTOROLA Simulator: Changing Camera from Rear to Front-Facing
[Interactive Simulation]
Discover how to switch from the rear to the front-facing camera while recording a video with your Droid Xyboard 10.1.
DROID XYBOARD 10.1 by MOTOROLA Simulator: Changing from Rear to Front-Facing Camera
[Interactive Simulation]
Discover how to change from the rear to the front-facing camera while taking a picture with your Droid Xyboard 10.1.
DROID XYBOARD 10.1 by MOTOROLA Simulator: Recording a Video
[Interactive Simulation]
Learn how to record a video using your Droid Xyboard 10.1.
DROID XYBOARD 10.1 by MOTOROLA Simulator: Sharing a Picture
[Interactive Simulation]
Learn how to share pictures using your Droid Xyboard 10.1.
DROID XYBOARD 10.1 by MOTOROLA Simulator: Sharing a Video
[Interactive Simulation]
Explore how to share videos using your Droid Xyboard 10.1.
DROID XYBOARD 10.1 by MOTOROLA Simulator: Tagging a Picture to a Location
[Interactive Simulation]
An interactive guide on how to tag a picture to a location on your Droid Xyboard 10.1.
DROID XYBOARD 10.1 by MOTOROLA Simulator: Taking a Picture
[Interactive Simulation]
Learn how to take a picture using your Droid Xyboard 10.1.
DROID XYBOARD 10.1 by MOTOROLA Simulator: Turning Flash On
[Interactive Simulation]
Explore how to turn your camera's flash on while using your Droid Xyboard 10.1.
DROID XYBOARD 10.1 by MOTOROLA Simulator: Zooming In and Out
[Interactive Simulation]
Discover how to zoom in and out using your Droid Xyboard 10.1.

Computer/PC Connectivity

Create a Paired Connection - Windows® 7
[Device-Specific Instructions]
DROID XYBOARD 10.1 by MOTOROLA - Using MotoCast
[Video]
Watch this video to learn how to use MotoCast on your DROID XYBOARD 10.1 by MOTOROLA.
Length: 2:36
USB Debugging Mode - DROID Xyboard 10.1 by MOTOROLA
[Device-Specific Instructions]
If your computer/PC doesn't recognize your wireless device / USB when it's inserted/connected, this may help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Contacts

Managing Contacts Using My Verizon
[Video]
Watch this video to learn how to manage your contacts by using your My Verizon account.
Length: 2:21
Managing Duplicate Contacts Using Your Android Device
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.
Length: 3:21
Managing Duplicate Contacts Using Google
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.
Length: 2:45
DROID XYBOARD 10.1 by MOTOROLA Simulator: Adding a Contact
[Interactive Simulation]
Learn how to add a contact to your contact list in your Droid Xyboard 10.1.
DROID XYBOARD 10.1 by MOTOROLA Simulator: Adding a Contact to a Group
[Interactive Simulation]
Explore how to add a contact to a group on your Droid Xyboard 10.1 tablet.
DROID XYBOARD 10.1 by MOTOROLA Simulator: Adding a Picture to a Contact
[Interactive Simulation]
Discover how to add a picture to an existing contact in your Droid Xyboard 10.1 contact list. .
DROID XYBOARD 10.1 by MOTOROLA Simulator: Sharing Contact Information
[Interactive Simulation]
A visual guide for sharing contact information on your Droid Xyboard 10.1 tablet.

Data

Promotional Data FAQs
[FAQs]
Learn the about the options to add promotional data to your devices on the new Verizon Plan.
Data Usage FAQs
[FAQs]
Learn about how your devices use data, how to determine the right amount of data for the devices on your account, and tools to monitor your data usage
Data Utilization FAQs
[FAQs]
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
Data Gifting FAQs
[FAQs]
Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.
Turn Off/On Facebook® Video Auto Play
[Device-Specific Instructions]
Conserve Data Usage - Google+
[Device-Specific Instructions]
Data Roaming - DROID Xyboard 10.1 by MOTOROLA
[Device-Specific Instructions]
If you can't connect to the Internet / have no network connection or can't send/receive email/text/pics/videos, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Date & Time

Device ID & Info

Troubleshooting FAQs
[FAQs]
Frequently Asked Questions about device Troubleshooting from Verizon Wireless. Get quick answers to common device issues.
Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's assessed if you turn in your device for a Certified Like-New Replacement device and your returned device is found damaged.
View Device Info - Verizon Wireless Website
[Device-Specific Instructions]
Locating the 4G SIM PIN / PUK
[How to Use Guide]
Learn how to find the SIM PIN and PUK numbers for your 4G LTE SIM card.

Device Search

DROID XYBOARD 10.1 by MOTOROLA Simulator: Searching the Web from the Home Screen
[Interactive Simulation]
Explore how to search the Web from the Home screen of your Droid Xyboard 10.1.

Device Settings

Turn TalkBack On/Off - Android™
[Device-Specific Instructions]
System Select - Android™
[Device-Specific Instructions]
Accelerometer Rotation - DROID Xyboard 10.1 by MOTOROLA
[Device-Specific Instructions]
If the screen/display on your device doesn't flip or rotate, this shows how to fix it. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Alerts - DROID Xyboard 10.1 by MOTOROLA
[Device-Specific Instructions]
Backlight - DROID Xyboard 10.1 by MOTOROLA
[Device-Specific Instructions]
DROID XYBOARD 10.1 by MOTOROLA Simulator: Adusting the Screen Timeout
[Interactive Simulation]
A visual guide for saving energy on your Droid Xyboard 10.1 tablet by adjusting your screen timeout.

Email/Gmail

Unlock a Gmail™ Account
[Device-Specific Instructions]
If you can't remember your Gmail user name/password or your account has been locked, this info will help you. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Update the Gmail™ Password - Android™
[Device-Specific Instructions]
Launch Good Mobile Messaging - Android™
[Device-Specific Instructions]
Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
View Gmail™ Messages - Android™
[Device-Specific Instructions]
Configure the Email Client to Leave Messages on Server after Retrieval - Windows®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Gmail™ Notifications - Android™
[Device-Specific Instructions]
Delete Gmail™ Messages - Android™
[Device-Specific Instructions]
Gmail™ Auto Signature - Android™
[Device-Specific Instructions]
Configure the Email Client to Leave Messages on Server after Retrieval - Macintosh®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Reply to a Gmail™ Message - Android™
[Device-Specific Instructions]
DROID XYBOARD 10.1 by MOTOROLA Simulator: Accessing the Universal Inbox
[Interactive Simulation]
An interactive guide for accessing the universal inbox features of your Droid Xyboard 10.1.
DROID XYBOARD 10.1 by MOTOROLA Simulator: Forwarding an Email
[Interactive Simulation]
Discover how to forward an email using your Droid Xyboard 10.1.
DROID XYBOARD 10.1 by MOTOROLA Simulator: Including an Attachment with an Email
[Interactive Simulation]
Learn how to add an attachment to your email while using a Droid Xyboard 10.1 tablet.
DROID XYBOARD 10.1 by MOTOROLA Simulator: Replying to an Email
[Interactive Simulation]
A visual guide for replying to email on your Droid Xyboard 10.1.
DROID XYBOARD 10.1 by MOTOROLA Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to set up a corporate email account on your Droid Xyboard 10.1.
DROID XYBOARD 10.1 by MOTOROLA Simulator: Setting an Email Notification Alert
[Interactive Simulation]
Explore how to set an email nofiticaion on your Droid Xyboard 10.1.
Remove Corporate Email Account (Exchange ActiveSync®) - DROID Xyboard 10.1 by MOTOROLA
[Device-Specific Instructions]
Removing then re-adding a corporate email account (Exchange ActiveSync) often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove a Gmail™ Account - DROID Xyboard 10.1 by MOTOROLA
[Device-Specific Instructions]
Removing then re-adding a Gmail account often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Find My Phone

How to Find Your Phone
[How to Use Guide]
Learn how to locate a lost or stolen Android, Apple, Windows, Blackberry or Basic device.
Remotely Lock Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Turn Android™ Device Manager On or Off
[Device-Specific Instructions]
Remotely Erase Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Remotely Ring Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.

GPS & Location Based Services

Find Current Location - Google Maps™
[Device-Specific Instructions]
Find Driving Directions - Google™ Maps
[Device-Specific Instructions]
Download an Offline Map (Google™ Maps)
[Device-Specific Instructions]
GPS Location Settings - Android™
[Device-Specific Instructions]
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.
Improving GPS Performance
[Device-Specific Instructions]
Add Layers - Google Maps™
[Device-Specific Instructions]

Gestures & Motions

Gestures - Google Maps™
[Device-Specific Instructions]

Google Backup & restore

Home Screen

DROID XYBOARD 10.1 by MOTOROLA Simulator: Adding and Deleting Widgets
[Interactive Simulation]
Learn how to add and delete widgets on your Droid Xyboard 10.1.
DROID XYBOARD 10.1 by MOTOROLA Simulator: Moving Widgets
[Interactive Simulation]
A visual instruction guide for moving widgets on the Home screen of your Droid Xyboard 10.1.
DROID XYBOARD 10.1 by MOTOROLA Simulator: Resizing Widgets
[Interactive Simulation]
A step-by-step guide for resizing widgets on the Home screen of your Droid Xyboard 10.1.
Window Shade - Android™™ Tablet
[Device-Specific Instructions]

Hotspot

Mobile Hotspot FAQs
[FAQs]
Learn about Mobile Hotspot which lets you share your device's Internet connection with other devices using Wi-Fi. Also, find out how to use it and how you're charged for it.
DROID XYBOARD 10.1 by MOTOROLA Simulator: Mobile Hotspot Security Settings
[Interactive Simulation]
Explore how to change 4G mobile hotspot security settings on your Droid Xyboard 10.1.
DROID XYBOARD 8.2 by MOTOROLA Simulator: Turning on 4G Mobile Hotspot
[Interactive Simulation]
Learn how to turn on 4G mobile hotspot on your Droid Xyboard 10.1.

Internet & Web Browser

View Browser History - Android™
[Device-Specific Instructions]
Determining Internet Connection Speeds
[Device-Specific Instructions]
Reboot the Router
[Device-Specific Instructions]
Web Browser - DROID Xyboard 10.1 by MOTOROLA
[Device-Specific Instructions]
Browser Cookies On/Off - DROID Xyboard 10.1 by MOTOROLA
[Device-Specific Instructions]
If you can't browse the Internet or view website images on your DROID Xyboard 10.1 by MOTOROLA, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Clear Temporary Internet Files - DROID Xyboard 10.1 by MOTOROLA
[Device-Specific Instructions]
If you're having trouble connecting to the Internet or a web page won't display on your device, follow these steps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
DROID XYBOARD 10.1 by MOTOROLA - Browsing the Web
[Video]
Watch this video to learn how to browse the web on your DROID XYBOARD 10.1 by MOTOROLA.
Length: 2:24
DROID XYBOARD 10.1 by MOTOROLA Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website in your Droid Xyboard 10.1.
DROID XYBOARD 10.1 by MOTOROLA Simulator: Enabling Quick Controls
[Interactive Simulation]
Discover how to use quick controls in the Web browser on your Droid Xyboard 10.1.
DROID XYBOARD 10.1 by MOTOROLA Simulator: Entering a URL
[Interactive Simulation]
Discover how to enter a URL on your Droid Xyboard 10.1.
DROID XYBOARD 10.1 by MOTOROLA Simulator: Opening and Closing Browser Windows
[Interactive Simulation]
A visual walkthrough of opening and closing windows in the Web browser on your Droid Xyboard 10.1.
DROID XYBOARD 10.1 by MOTOROLA Simulator: Searching by Keyword
[Interactive Simulation]
Explore the most common ways to search the Web while on your Droid Xyboard 10.1.
DROID XYBOARD 10.1 by MOTOROLA Simulator: Switching Between Windows with Quick Controls
[Interactive Simulation]
Explore how to switch windows using quick controls in the Web browser on your Droid Xyboard 10.1.
JavaScript Settings - DROID Xyboard 10.1 by MOTOROLA
[Device-Specific Instructions]
If you can't view websites or pages won't load/render on your device, checking your JavaScript settings often helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Websites - DROID Xyboard 10.1 by MOTOROLA
[Device-Specific Instructions]

Keyboard

Turn Voice Input On/Off - Android™
[Device-Specific Instructions]
You can use voice input on your Android device to type hands-free instead of using your keyboard. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Language

Asian Language FAQs
[FAQs]
Learn the basics about using Asian languages on smartphones or tablets, including how to find a device that offers the language you want.
DROID XYBOARD 10.1 by MOTOROLA Simulator: Changing the Language
[Interactive Simulation]
An interactive guide for changing the language settings on your Droid Xyboard 10.1 tablet.

Lock, Unlock, Password & Security

Remotely Lock Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
DROID XYBOARD 10.1 by MOTOROLA Simulator: Locking and Unlocking the Device
[Interactive Simulation]
Discover how to use the security features to lock and unlock your Droid Xyboard 10.1 tablet.

Memory/Storage

View Storage Meter/Upgrade Memory - Verizon Cloud - Website
[Device-Specific Instructions]
To see how much Cloud storage you have left or to add more storage for pictures, music, videos and documents, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
My InfoZone Widget FAQs
[FAQs]
Frequently Asked Questions about the InfoZone Widget
Format SD Card via PC
[Device-Specific Instructions]
Remove the Memory Card - Android™
[Device-Specific Instructions]

Music

MP3 Player FAQs
[FAQs]
Learn about playing music on your mobile device.
Transfer Music Files - DROID Xyboard 10.1 by MOTOROLA
[Device-Specific Instructions]
To transfer or move music files/songs between your device and a computer/PC, use this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Navigating & Multitasking

DROID XYBOARD 10.1 by MOTOROLA - Using Tablet
[Video]
Watch this video to learn how to use your DROID XYBOARD 10.1 by MOTOROLA.
Length: 3:18
DROID XYBOARD 10.1 by MOTOROLA - Business Features
[Video]
Watch this video to learn how to use Business Features of your DROID XYBOARD 10.1 by MOTOROLA.
Length: 1:18
DROID XYBOARD 10.1 by MOTOROLA Simulator: Accessing Open Applications
[Interactive Simulation]
A step-by-step guide for accessing open applications on your Droid Xyboard 10.1.
DROID XYBOARD 10.1 by MOTOROLA Simulator: Accessing the Notifications Panel
[Interactive Simulation]
Discover how to access the Notifications panel of your Droid Xyboard 10.1 tablet.
DROID XYBOARD 10.1 by MOTOROLA Simulator: Adding Additional Accounts
[Interactive Simulation]
Learn how to add additional accounts to your Droid Xyboard 10.1.
DROID XYBOARD 10.1 by MOTOROLA Simulator: Clearing Notifications
[Interactive Simulation]
Explore how to clear notifications on your Droid Xyboard 10.1 tablet.
DROID XYBOARD 10.1 by MOTOROLA Simulator: Getting Around on Your Device
[Interactive Simulation]
An interactive map of the most important features of your Droid Xyboard 10.1 tablet.
DROID XYBOARD 10.1 by MOTOROLA Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for navigating multiple Home screens while using your Droid Xyboard 10.1.

Operating System & Software

Android Operating System (OS) FAQs
[FAQs]
Learn about the Android operating system, including what it is, how to find your version, how to get an update and more.
Software Update: DROID XYBOARD 10.1 by MOTOROLA
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your DROID XYBOARD 10.1 by MOTOROLA.
Factory Data Reset (Powered On) - DROID Xyboard 10.1 by MOTOROLA
[Device-Specific Instructions]
A factory data (hard) reset may help with: screen not working (blank or frozen screen), app issues (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), device not syncing. Before performing a factory data reset, you should always...
Factory Data Reset (Powered Off) - DROID Xyboard 10.1 by MOTOROLA
[Device-Specific Instructions]
A factory data (hard) reset may help with: screen not working (blank or frozen screen), app issues (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), device not syncing. Before performing a factory data reset, you should always...

S Pen

DROID XYBOARD 10.1 by MOTOROLA - Using the Stylus
[Video]
Watch this video to learn how to use the Stylus on your DROID XYBOARD 10.1 by MOTOROLA.
Length: 1:04

SIM Card

4G SIM Information
[General Information]
Learn about 4G SIM cards, what they're used for, and how to activate and install one on your device
Locate the 4G SIM PIN/PUK - My Verizon Website
[Device-Specific Instructions]
If you're unable to send/receive calls or connect to the Internet, this could help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
DROID XYBOARD 10.1 by MOTOROLA Simulator: Inserting a SIM Card
[Interactive Simulation]
Discover how to install a SIM card on your Droid Xyboard 10.1 tablet.
Insert the SIM Card - DROID Xyboard 10.1 by MOTOROLA
[Device-Specific Instructions]
Inserting/Removing a SIM is helpful when receiving activation errors (SIM not detected/not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit our Troubleshooting Assistant....
Remove the SIM Card - DROID Xyboard 10.1 by MOTOROLA
[Device-Specific Instructions]
Inserting/Removing a SIM is helpful when receiving activation errors (SIM not detected/not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit our Troubleshooting Assistant....

Sounds, Volume & Audio

Resolve Volume Issues
[Device-Specific Instructions]
Volume Controls - DROID Xyboard 10.1 by MOTOROLA
[Device-Specific Instructions]
When you aren't getting notifications or your device doesn't vibrate / make sounds when receiving texts/emails, you might need to adjust volume controls. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues...
Alerts - DROID Xyboard 10.1 by MOTOROLA
[Device-Specific Instructions]

TV

DROID XYBOARD 10.1 by MOTOROLA - Using the Universal Remote
[Video]
Watch this video to learn how to use the Universal Remote on your DROID XYBOARD 10.1 by MOTOROLA.
Length: 2:22

Text & Multimedia Messaging

Create and Send a Text Message - Verizon Wireless Website
[Device-Specific Instructions]
If you'd like to send a text message from your computer/PC to another Verizon Wireless number, this info helps. If you're having issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Verizon Messages - Basic Use
[Video]
Verizon Messages is a text messaging app from Verizon Wireless. Use Verizon Messages on available smartphones to send and receive messages easily.
Length: 1:21
Motorola Connect - Android
[Device-Specific Instructions]
Verizon Messages - Getting Creative
[Video]
Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 0:58
Verizon Messages - Scheduling Messages and Driving Mode
[Video]
With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 0:59
Garbled Message
[Device-Specific Instructions]

Tips, Tricks & Shortcuts

Access Menus with Long Press - Android™
[Device-Specific Instructions]
DROID XYBOARD 10.1 by MOTOROLA Simulator: Using the Stylus
[Interactive Simulation]
A visual guide on how to use the stylus on your Droid Xyboard 10.1 tablet.

Visual & Hearing Accessibility

Turn TalkBack On/Off - Android™
[Device-Specific Instructions]

Wallpapers/Theme

DROID XYBOARD 10.1 by MOTOROLA Simulator: Changing the Wallpaper
[Interactive Simulation]
Learn how to change the wallpaper or background on your Droid Xyboard 10.1.
DROID XYBOARD 10.1 by MOTOROLA Simulator: Set Picture as Wallpaper
[Interactive Simulation]
Explore how to set your pictures as the wallpaper on your Droid Xyboard 10.1.

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Information about using Wi-Fi networks with a mobile device, like a smartphone or tablet.
Verify LTE Advanced Devices
[Device-Specific Instructions]
DROID XYBOARD 10.1 by MOTOROLA Simulator: Connecting to a Wi-Fi® Network
[Interactive Simulation]
Learn how to use your Droid Xyboard 10.1 to connect to a Wi-Fi network.
DROID XYBOARD 10.1 by MOTOROLA Simulator: Turning Wi-Fi® On and Off
[Interactive Simulation]
Explore how to turn Wi-Fi on and off on your Droid Xyboard 10.1.

Still Have Questions?


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