Select Your Device
Apple® iPhone® X
Apple® iPhone® 8 Plus
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 8
Apple® iPhone® 7
Apple® iPhone® 6s
Samsung Galaxy S7
Apple® iPhone® 7 Plus
Apple® iPhone® 6s Plus
Samsung Galaxy S8
Moto Z Play Droid Edition
Verizon Wear24™
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S® 6
Samsung Galaxy S® 5
Apple® iPhone® SE
Samsung Galaxy Note8
Samsung Galaxy S7 edge
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Apple® iPhone® 5s
Galaxy J7 / J7 V
DROID TURBO 2
Apple Watch® Series 3
Samsung Galaxy S® 4
Samsung Galaxy J3 Eclipse
LG K20™ V
Samsung Galaxy S8+
Moto Z Force Droid Edition
Pixel™, Phone by Google
Google Pixel 2
Apple® iPad® 2
Samsung Galaxy Note5
Verizon Ellipsis® 8
Verizon Jetpack® MiFi® 6620L
Samsung Galaxy Note® 4
Verizon Wireless Home Phone
Apple® iPhone® 5c
Samsung Galaxy J3 (2016)
Google Pixel 2 XL
LG Revere® 3
Samsung 3G Network Extender
Verizon Ellipsis® 7
DROID MAXX by MOTOROLA
Droid Turbo by Motorola
Apple® iPhone® 5
V20™
Motorola moto z2 play
Jetpack® MiFi® 7730L
LG G6™
Samsung Gusto® 3
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Motorola moto z2 force edition
Samsung Galaxy J1™ Prepaid
Samsung Galaxy Core Prime™
Droid Turbo in Ballistic Nylon
Cadence by Kyocera
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
GizmoGadget™ by LG
LG G5
Pixel™ XL, Phone by Google
Verizon 4G LTE Broadband Router
Samsung Galaxy J3 V
Stylo™ 2 V
LG G4™
LG Exalt® LTE
DROID MAXX 2
Apple® iPhone® 4s
Pantech 4G LTE Global USB Modem UML290
Apple® iPhone® 4
ZenPad™ Z8
Verizon Ellipsis® Jetpack® MHS900L
Moto Z Droid Edition
Hum+ by Verizon
LG K8 V
LG G3
Verizon LTE Internet and Home Phone
Verizon MiFi® 4G LTE Global USB Modem U620L
Motorola moto e4
DuraForce PRO with Sapphire Shield
Microsoft Lumia 735
LG Optimus Zone™ 3 Prepaid
Samsung Galaxy Note® 3
Samsung Galaxy S6 edge +
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
PRIV™ by BlackBerry®
LG V10™
Samsung Galaxy S® 6 edge
LG Cosmos™ 3
Samsung 4G LTE Network Extender
Ellipsis® Jetpack® MHS800L
Galaxy J3 Mission Prepaid
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Samsung Galaxy S® III
Galaxy Tab E (8.0)
Apple® iPad® (9.7-inch)
Samsung Convoy® 4
Microsoft Surface 3
DuraXV
Samsung Convoy™ 3
Motorola moto e4 plus™
Verizon Wireless Home Phone T2000
GizmoPal® 2 by LG
Verizon Ellipsis® 10
BlackBerry® Bold™ 9930 smartphone
ZenPad™ Z10
Moto G Play
Verizon Global USB Modem USB730L
Verizon Verizon SmartHub with Voice
Verizon 4G LTE USB Modem 551L
GizmoPal™
Samsung Gear S3 frontier
DROID RAZR M by MOTOROLA
Galaxy Tab E
KYOCERA DuraXVLTE
LG V30®
Samsung Convoy™ 2
Brigadier™ by Kyocera
DROID MINI by MOTOROLA
Casio G'zOne Ravine® 2
BlackBerry Classic
Casio G'zOne Commando®
ASUS ZenPad™ Z8s
Apple® iPad Pro® (12.9-inch)
Apple® iPad mini™
Verizon 4G LTE USB Modem UML295
Ellipsis™ Jetpack® MHS815L
LG K4™ LTE
Kyocera DuraXV+
Apple® iPad Air® 2
HTC 10™
Apple® iPad mini™ with Retina display
LG Exalt™
Samsung Gusto® 2
LG Extravert™ 2
Apple® iPad Pro® (10.5-inch)
Verizon Ellipsis® 8 HD
ZenFone™ V Live
LTE Internet (Installed)
ASUS ZenFone™ V
HTC One® (M8)
Sony Xperia® Z3v
Moto G™ by Motorola
ZTE Blade™ Vantage Prepaid
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Casio G'zOne Commando® 4G LTE
ZTE Cymbal® LTE
LG G Pad 8.3 LTE
LG G Vista
LG G2
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Apple® iPad Pro®
Samsung Intensity™ II
DROID ULTRA by MOTOROLA
DROID INCREDIBLE 4G LTE by HTC
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Brightside™
HTC Desire® 530
Verizon Wireless USB760 Modem
LG Revere®
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Moto X™ by Motorola
HTC One M9
BlackBerry® Q10 smartphone
Gear S®
Motorola RAZR V3m
Toyota Connected Car
Samsung Galaxy Note® II
Sonim XP5
Samsung Galaxy Tab® 2 (7.0)
Gear S2
HTC Desire® 526
Samsung Galaxy S® 4 mini
Verizon Wireless AirCard® 595
Apple® iPad Pro® (9.7-inch)
Apple® iPad® with Wi-Fi + 4G
Apple® iPad mini® 4
Samsung Galaxy Tab®
Apple® iPad®
DROID RAZR by MOTOROLA
Samsung 4G LTE Network Extender 2
Samsung Galaxy Tab S2
Galaxy Note® Edge
ASUS ZenFone™ AR
Samsung Galaxy Tab S3
Verizon GizmoTab™
Samsung Convoy™
Humx
Apple® iPad Air®
G Pad™ 7.0 LTE
Moto E™ Prepaid
HTC Desire® 626
LG Octane™
LG G Pad™ X8.3
Samsung Galaxy Tab® (10.1)
Nokia Lumia 822
BlackBerry® Z10 smartphone
LG Cosmos™ 2
LG Accolade™
Samsung Galaxy Book
Moto X™ (2nd Gen.)
Samsung Galaxy Tab® 2 (10.1)
Nokia Lumia 928
Casio G'zOne Ravine®
BlackBerry® Z30 smartphone
Samsung Haven™
LG Exalt™II
Samsung Gusto®
DROID X by MOTOROLA
LG Revere® 2
LG enV®3
Samsung Intensity™ III
LG 4G LTE USB Modem VL600
Ellipsis® Kids
G Pad™ 10.1 LTE
Arlo Go
BlackBerry® Bold 9650 smartphone
Verizon Wireless AirCard® 595U USB Modem
Dell™ Vostro™ V13 Laptop
Verizon MiFi™2200 Intelligent Mobile Hotspot
HP Elite x2 1012
HTC One®
LG Terra™
Yealink One TalkSM IP DECT Phone Bundle
DROID RAZR MAXX HD by MOTOROLA
Nexus 6
Samsung Galaxy S® III mini
Samsung Galaxy Tab® 4 (10.1)
LG enV®2
Verizon Wireless UMW190 Global USB Modem
Verizon Ellipsis® 10 HD
Samsung Alias™ 2
Lancet™ for Android™
Samsung Galaxy Camera®
Nokia Lumia Icon
LG VX8300
Samsung Gear S3 classic
LG Optimus Zone™ 2 Prepaid
Samsung Galaxy Tab® 4 (8.0)
Samsung Intensity™
DROID X2 by MOTOROLA
LG Cosmos™
Samsung Smooth™
Motorola XOOM™ 4G LTE
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
HTC One® (M8) for Windows®
Samsung Knack™
Casio G'zOne Boulder®
Delphi Connect with 4G LTE Mobile Hotspot
Motorola MOTO™ W755
Apple® iPad mini™ 3
Apple® iPad® with Retina display
Pantech Hotshot™
DROID BIONIC by MOTOROLA
Motorola Barrage™
DROID RAZR HD by MOTOROLA
Lancet™
Samsung SCH-u340
DROID 4 by MOTOROLA
Spartan GoCam™
LG Extravert™
LG enV® TOUCH
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Galaxy Note® 10.1
Samsung Galaxy Stellar™
Lucid™3 by LG
Samsung Galaxy Note® Pro
DROID RAZR MAXX by MOTOROLA
DROID INCREDIBLE 2 by HTC
LG Optimus Exceed™ 2
Sony Xperia® Z2
Nokia Lumia 2520
LG VX5500
Transpyre™ Prepaid
Samsung Fascinate™
Pantech Breakout™
Verizon Wireless UM175 USB Modem
HTC One® max
LG VX8360
Samsung Galaxy™ Stratosphere™
Hydro ELITE by KYOCERA
Samsung Galaxy Note® 10.1 2014 Edition
LG Optimus Zone™
DROID DNA by HTC
HTC One® remix
Verizon Wireless PC5750 PC Card
Motorola W385
Samsung Galaxy Tab® S
Pantech Perception™
LG VX5400
Samsung Illusion™
Samsung Galaxy™ Stratosphere™ II
Watch Urbane™ 2nd Edition LTE
Google Nexus 7
Enact™ by LG
DROID INCREDIBLE by HTC
Galaxy Nexus by Samsung
Samsung Galaxy View
Lucid™ by LG
Spectrum™ 2 by LG
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
LG Cosmos™ Touch
Pantech Jest™ 2
Samsung Gear S2 classic
LG VX8350
Samsung SCH-u410
HTC Desire® 612
Lexus Connected Car
Samsung Galaxy Tab® (7.7)
Lucid™2 by LG
Motorola XOOM™
Verizon Wireless CDM8975
Samsung SCH-u430
Motorola Adventure™ V750
Verizon Wireless G'zOne Type-S
Delphi Connect
LG VX5300
Casio G'zOne Rock™
Verizon Wireless Escapade®
Moto X™ - Designed by You (2nd Generation)
BlackBerry® Curve™ 9370 smartphone
LG Voyager™
BlackBerry Classic Non-Camera
Motorola RAZR V3c
LG VX6100
LG Dare™
LG Chocolate® Touch
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Motorola RAZR V3m in Gray
Luge™ by Motorola Prepaid
Motorola MOTO™ VU204
HP Spectre x2
LG VX5200
Pantech Caper™ Prepaid
Samsung Reality™
Samsung Galaxy Legend™
Motorola V325
LG VX3200
Verizon Wireless G'zOne Type-S Push to Talk without Camera
DROID XYBOARD 10.1 by MOTOROLA
Gateway® LT2016u Netbook
LG Chocolate® 3
Verizon Wireless Coupe™
Casio G'zOne Ravine® 2 Non-Camera
LG VX3300
Samsung SCH-a870
Moto X™ - Designed by You
Samsung SCH-u540
Motorola W315
Samsung SCH-a630
Samsung SCH-a650
Samsung Zeal™
Motorola Entice™
G'zOne Boulder™ Black and Silver
LG VX4650
Motorola V325i
Verizon Wireless PN-300
Verizon Wireless U630 PC Card
BlackBerry® Curve™ 9310 smartphone
Verizon XU870 Global ExpressCard®
LG Clout™
Pantech Marauder™
Windows Phone 8X by HTC
Samsung ATIV SE™
Samsung SCH-u550
DROID XYBOARD 8.2 by MOTOROLA
HP® Mini 1151NR Netbook
LG Optimus Exceed™
BlackBerry® Tour™ 9630 smartphone
Motorola MOTORAZR maxx Ve
Samsung SCH-a930
Nokia 2705 Shade™
DROID by MOTOROLA
Motorola V276
LG enV®
LG Chocolate®
THUNDERBOLT™ by HTC
LG VX8700
Samsung SCH-a950
Verizon Wireless CDM8950
Nokia 6315i
LG VX8100
Motorola Rapture™ VU30
Motorola E815
Samsung Sway™
Verizon Converged VOIP Device
Nokia 6205
Samsung SCH-a850
LG VENUS™
Samsung SCH-n330
HP® Mini 311-1037NR Netbook
BlackBerry® Storm2™ 9550 smartphone
LG Glance™
Verizon Wireless USB720 Modem
BlackBerry® 8830 World Edition smartphone
Motorola MOTOKRZR K1m
Samsung Galaxy Tab® 4
HP® Mini 210-1076NR Netbook
Motorola V325xi
Motorola Rival™
LG Versa™
Samsung Alias™
BlackBerry® Curve™ 8530 smartphone
Samsung ATIV Odyssey™
Samsung SCH-a670
Samsung Omnia® II
Verizon Wireless Salute™
HTC Rhyme™
HTC Trophy™
Intuition™ by LG
Motorola C333
HTC Rezound™
Verizon Wireless V620
Jest™
Motorola V710
Nokia 2128i
Nokia 2705 Shade™ Non-Camera
Sierra Wireless AirCard® 580
LG VX6000
HP® Mini 110-3098NR Netbook
LG VX4500
Motorola V60p
Compaq® Mini CQ10-688nr Netbook
Samsung FlipShot®
Kyocera KX414
Nokia 3589i
Motorola C343
HP® Pavilion dm1-3010nr Notebook
LG Enlighten®
HP® Pavilion dm1-2010nr Entertainment Notebook
Motorola V60s
LG Vortex™
Samsung Gleam®
Verizon Wireless USB727 Modem
Samsung Juke
Nokia 6215i
Casio G'zOne Brigade®
Nokia 6015i Prepaid
DROID 3 by MOTOROLA
Verizon Wireless Blitz® Prepaid
Revolution™ by LG
Verizon Wireless Adamant™
HTC Ozone™ with TALKS™ for Verizon Wireless
Casio EXILIM
DROID 2 GLOBAL by MOTOROLA
DROID ERIS by HTC
DROID 2 by MOTOROLA
LG Ally™
Samsung Rogue™
Samsung Renown™
Samsung Trance™
BlackBerry® Curve™ 9330 smartphone
Samsung Continuum™
Samsung Omnia®
Verizon Wireless USB1000 Global USB Modem
Verizon Wireless Razzle™
Samsung Glyde™
Spectrum™ by LG
Pantech Crux™
Verizon Wireless V740 ExpressCard
DROID CHARGE by SAMSUNG
HTC Touch Pro™
Verizon Wireless UM150 USB Modem
DROID R2D2 by MOTOROLA
DROID PRO by MOTOROLA

Accessories

Accessories FAQs
[FAQs]
Information about accessories from Verizon Wireless.

Activation, Setup & User Guides

Total Equipment Coverage, Wireless Phone Protection and Extended Warranty
[General Information]
Learn which device insurance program is right for you. Get coverage for a device that is lost, stolen, damaged or get an extended warranty to cover defects.
How to Replace a Lost, Stolen or Broken Device
[General Information]
Learn how to file an insurance claim. See options for replacing your phone or tablet if it's lost, stolen, broken, defective or otherwise needs replacement.
Activate, Switch or Bring Your Own Device FAQs
[FAQs]
Learn how to set up a new or old device on an existing line of your account online through My Verizon.
Device Return Instructions
[General Information]
Easy to follow, step-by-step instructions for returning a device to Verizon Wireless.
Using My Verizon to Activate a Phone or Bring your own device
[General Information]
Learn how to use My Verizon to activate a new phone or bring your own device (BYOD) to a new or existing line on your account.
Transfer Contacts and Other Content Between Devices with this Interactive Guide
[Online Tool]
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.
Verizon Cloud - How to Use Guide
[How to Use Guide]
Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.
Activating Your 4G LTE Phone - Existing Customers
[How to Use Guide]
Setup guide for the 4G LTE Phone
How to Activate Your Device
[Video]
Watch this video to learn how to activate a new device, or switch between devices, on your existing My Verizon account.
Length: 3:07
What is Verizon Cloud?
[Video]
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:12
Swap Phone Numbers between Devices on Your Account
[General Information]
Learn how to swap numbers quickly between two devices on your account using My Verizon. Get instructions on how to order a new sim card.
Activating Your 4G LTE Smartphone - How to Use Guide
[How to Use Guide]
Follow these instructions to activate your new or Certified Pre-Owned 4G LTE smartphone.
How to Swap Phones on Your Account
[Video]
Watch this video to learn how to switch your device with another person on your account.
Length: 1:54
Getting Started with Your New Smartphone
[Video]
Are you upgrading to a new smartphone? This video shows the steps to transition from your old phone to your new one.
Length: 2:00

Back Up & Transfer Content

Transfer Contacts & Other Content Between Devices
[General Information]
Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.
Use the Content Transfer App to Move Content Between Devices
[Video]
With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58
Access Content Transfer App - Android® Smartphone
[Device-Specific Instructions]
Download and install the Content Transfer App to your Android Smartphone to assist with transferring contacts and media between devices.
USB Mass Storage - Enact™ by LG
[Device-Specific Instructions]
Media Share - Enact™ by LG
[Device-Specific Instructions]
Move Music Files to Device - Enact™ by LG
[Device-Specific Instructions]
Transfer Content - Content Transfer App - Android® Smartphone
[Device-Specific Instructions]
On your Android smartphone, use the Content Transfer app to assist with transferring contacts and media between devices.

Basics

Determining Verizon Wireless Service Availability - Verizon Wireless Website
[Device-Specific Instructions]
Our Verizon coverage map may show why you're having trouble with device setup/activation, media transfers, apps, data connections, email, messaging, and placing/receiving calls. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues...
Check Verizon Wireless Coverage - International
[Device-Specific Instructions]
If you're planning a trip here's how to check for coverage around the world.
Update Connected Device Emergency Address (E911) - My Verizon Website
[Device-Specific Instructions]
To update the e911 address on your device that's used by emergency personnel, view this info.
Enact™ by LG Simulator: Turning the Phone On and Off
[Interactive Simulation]
Learn how to turn your Enact by LG smartphone on and off.

Battery & Power

Battery Issues - Battery Usage
[Device-Specific Instructions]
Power & Charging Issues - Removable Battery Devices
[Device-Specific Instructions]
If you're having issues with your removable battery charging or not holding a charge, here are some helpful tips.
Battery Troubleshooting Basics
[Device-Specific Instructions]
Wireless Charging FAQs
[FAQs]
Information about wireless charging with your mobile device.
Battery Charging Issues - LG Smartphones
[Device-Specific Instructions]
Soft Reset - Enact™ by LG
[Device-Specific Instructions]
A soft reset can help if a device is resetting (turning off and on), isn't working (crashing, freezes, not ringing, not vibrating, not placing or receiving calls), device locks up, keypad doesn't respond. A soft reset is like rebooting your computer and is often used as the first step in any troubleshooting....
Remove Battery - Enact™ by LG
[Device-Specific Instructions]
Insert Battery - Enact™ by LG
[Device-Specific Instructions]
Battery Overview - Enact™ by LG
[Device-Specific Instructions]
Extend Battery Life - Enact™ by LG
[Device-Specific Instructions]
Power Saver Settings - Enact™ by LG
[Device-Specific Instructions]
Turn Power Saver On / Off - Enact™ by LG
[Device-Specific Instructions]
View Battery Status - Enact™ by LG
[Device-Specific Instructions]

Bluetooth

Bluetooth FAQs
[FAQs]
Learn more about Bluetooth wireless networking, and how to use it on your Verizon Wireless devices.
Bluetooth Car Kit Compatibility
[How to Use Guide]
Bluetooth® Car Kit Compatibility
Connect your Vehicle to Bluetooth®
[Device-Specific Instructions]
Bluetooth® Help Guide
[Device-Specific Instructions]
Here's info on pairing Bluetooth with your vehicle and some FAQs.
Bluetooth® Discovery Mode - Enact™ by LG
[Device-Specific Instructions]
Turn Bluetooth® On / Off - Enact™ by LG
[Device-Specific Instructions]
Enact™ by LG Simulator: Pairing With a Bluetooth Device
[Interactive Simulation]
Learn how to pair your Enact by LG with your Bluetooth device.

Calling & Dialing

Remove a Block - Call & Message Blocking - My Verizon Website
[Device-Specific Instructions]
To add a free temporary block to stop unwanted calls and messages, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Add a Block - Call & Message Blocking - My Verizon Website
[Device-Specific Instructions]
Here's how to temporarily block unwanted calls and messages via the My Verizon website.
Verizon Messages - HD Video Calling
[Video]
The Verizon Messages offers HD voice and video calling on your tablet through the app. Watch this video to learn how to set up HD calling and make calls.
Length: 1:46
Place an International Call
[Device-Specific Instructions]
Here's info on rates and dialing instructions for international calls made from inside and outside the US.
Ensure The 10-Digit Mobile Number Or Email Address is Being Entered Correctly
[Device-Specific Instructions]
This may help if you're having trouble sending a picture/text message. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Call Waiting - Smartphone
[Device-Specific Instructions]
Auto Reject or Ignore Call - Android
[Device-Specific Instructions]
Auto Reject or Ignore Call - Enact™ by LG
[Device-Specific Instructions]
Place a Conference Call - Enact™ by LG
[Device-Specific Instructions]
Add a Speed Dial - Enact™ by LG
[Device-Specific Instructions]
Airplane Mode - Enact™ by LG
[Device-Specific Instructions]
Call a Number - Enact™ by LG
[Device-Specific Instructions]
DTMF - Enact™ by LG
[Device-Specific Instructions]
Enact™ by LG Simulator: Changing the Ringtone
[Interactive Simulation]
Learn how to change the ringtone on your Enact by LG.
Enact™ by LG Simulator: Dialing by Voice
[Interactive Simulation]
Discover how to use your voice to place a call with your Enact by LG smartphone.
Enact™ by LG Simulator: Ignoring a Call and Replying with a Text Message
[Interactive Simulation]
A visual guide for ignoring a call and replying with a text message on your Enact by LG smartphone.
Enact™ by LG Simulator: Phone Calls
[Interactive Simulation]
Learn how to make phone calls using your Enact by LG.
Enact™ by LG Simulator: Placing a Call to a Contact
[Interactive Simulation]
An interactive guide on how to place a call to a contact using your Enact by LG.
Enact™ by LG Simulator: Placing a Call to a New Number
[Interactive Simulation]
Learn how to use your Enact by LG to call a new number.
Enact™ by LG Simulator: Returning to a Call
[Interactive Simulation]
A visual guide on how to return to a call on your Enact by LG.
Enact™ by LG Simulator: Setting to Silent
[Interactive Simulation]
A visual guide for setting your Enact by LG to silent.
Enact™ by LG Simulator: Switching Between Calls
[Interactive Simulation]
Learn how to switch between two phone calls on your Enact by LG.
Enact™ by LG Simulator: Teaching Kids How to Dial 911
[Interactive Simulation]
Learn how to teach kids to dial 911 on your Enact by LG smartphone.
Enact™ by LG Simulator: Turning Airplane Mode On and Off
[Interactive Simulation]
An interactive guide for setting your Enact by LG to Airplane mode.
Enact™ by LG Simulator: Viewing a Missed Call and Adding It as a Contact
[Interactive Simulation]
A visual guide for viewing a missed call and adding it as a contact on your Enact by LG smartphone.
Redial - Enact™ by LG
[Device-Specific Instructions]
Remove a Speed Dial - Enact™ by LG
[Device-Specific Instructions]

Camera, Photos & Videos

Ensure Picture / Video Message does not Exceed File Size Limit
[Device-Specific Instructions]
If you're having issues sending/receiving pictures and videos, this may help. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Google™ Photos
[Device-Specific Instructions]
Camera Settings Support
[Device-Specific Instructions]
Enact™ by LG Simulator: Adjusting the Video Setting for Messaging
[Interactive Simulation]
Learn how to adjust the video quality for easy sending in messages on your Enact by LG.
Enact™ by LG Simulator: Capturing and Viewing Screenshots
[Interactive Simulation]
A visual guide for capturing and viewing screenshots on your Enact by LG.
Enact™ by LG Simulator: Changing Camera Settings
[Interactive Simulation]
Learn how to change camera settings on your Enact by LG.
Enact™ by LG Simulator: Changing the Camera from Rear to Front-Facing
[Interactive Simulation]
Discover how to change the camera from rear to front-facing for video recording on your Enact by LG.
Enact™ by LG Simulator: Changing the Camera from Rear to Front-Facing for Pictures
[Interactive Simulation]
An interactive guide on how to change the camera from rear to front-facing for taking pictures on your Enact by LG.
Enact™ by LG Simulator: Deleting a Picture
[Interactive Simulation]
Learn how to delete a picture from your Enact by LG.
Enact™ by LG Simulator: Editing a Picture
[Interactive Simulation]
Learn how to edit pictures on your Enact by LG.
Enact™ by LG Simulator: Recording a Video
[Interactive Simulation]
Learn how to record a video using your Enact by LG.
Enact™ by LG Simulator: Sharing Photos
[Interactive Simulation]
Learn how to share photos using your Enact by LG.
Enact™ by LG Simulator: Taking a Picture
[Interactive Simulation]
Learn how to take a picture using your Enact by LG.
Enact™ by LG Simulator: Using Pop Up Video
[Interactive Simulation]
Learn how to use Pop Up Video to watch a video while doing other things on your Enact by LG.
Enact™ by LG Simulator: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out for taking pictures on your Enact by LG.
Enact™ by LG Simulator: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out for video on your Enact by LG.
Enact™ by LG Simulator: Sharing Videos
[Interactive Simulation]
A visual guide on how to share a video using your Enact by LG.
Enact™ by LG Simulator: Video
[Interactive Simulation]
Explore the most common video features on your Enact by LG smartphone.
Record and Share a Video - Enact™ by LG
[Device-Specific Instructions]
Share Picture from Gallery - Enact™ by LG
[Device-Specific Instructions]
Share Video from Gallery - Enact™ by LG
[Device-Specific Instructions]
Take and Share a Picture - Enact™ by LG
[Device-Specific Instructions]
View Pictures / Videos - Enact™ by LG
[Device-Specific Instructions]

Computer/PC Connectivity

Create a Paired Connection - Windows® 7
[Device-Specific Instructions]

Contacts

Transfer Contacts and Other Content Between Devices with this Interactive Guide
[Online Tool]
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Managing Contacts Using My Verizon
[Video]
Watch this video to learn how to manage your contacts by using your My Verizon account.
Length: 2:21
Managing Duplicate Contacts Using Your Android Device
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.
Length: 3:21
Managing Duplicate Contacts Using Google
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.
Length: 2:45
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Check for Duplicate Contacts Stored in Multiple Accounts - Android® Smartphone
[Device-Specific Instructions]
If you are using multiple backup options on your device and have duplicate contacts, view this info. For any other issues you are having with your device, visit our Troubleshooting Assistant.
Link / Unlink Contacts - Enact™ by LG
[Device-Specific Instructions]
Choose Contacts to Display on Device
[Device-Specific Instructions]
If your phone is displaying duplicate contacts, view this info.
Import Contacts - Android® - Gmail
[Device-Specific Instructions]
Add a Contact - Enact™ by LG
[Device-Specific Instructions]
Contact Display Options - Enact™ by LG
[Device-Specific Instructions]
Delete a Contact - Enact™ by LG
[Device-Specific Instructions]
Edit a Contact - Enact™ by LG
[Device-Specific Instructions]
Enact™ by LG Simulator: Adding a Contact
[Interactive Simulation]
Learn how to add a contact to your Enact by LG.
Enact™ by LG Simulator: Adding a Picture to a Contact
[Interactive Simulation]
Discover how to assign a picture to an existing contact on your Enact by LG.
Enact™ by LG Simulator: Adding and Deleting Contacts from Favorites
[Interactive Simulation]
Discover how to add and delete a contact from your Favorites on your Enact by LG smartphone.
Enact™ by LG Simulator: Assigning a Ringtone to a Contact
[Interactive Simulation]
Learn how to assign a ringtone to a contact on your Enact by LG.
Enact™ by LG Simulator: Contacts
[Interactive Simulation]
Discover features of the Contacts app on your Enact by LG.
Enact™ by LG Simulator: Creating a Group and Adding Contacts to It
[Interactive Simulation]
Discover how to create a group and add contacts to it on your Enact by LG.
Enact™ by LG Simulator: Sharing a Contact's Information
[Interactive Simulation]
A visual guide for sharing a contact's information using your Enact by LG smartphone.
Export Contacts to SD Card - Enact™ by LG
[Device-Specific Instructions]
Export Contacts to SIM Card - Enact™ by LG
[Device-Specific Instructions]

Data

Bonus Data FAQs
[FAQs]
Learn the about the options to add bonus data to your devices on the new Verizon Plan.
Data Usage FAQs
[FAQs]
Learn about how your devices use data, how to determine the right amount of data for the devices on your account, and tools to monitor your data usage
PopData FAQs - Purchase 30- or 60-minute 4G LTE Data Sessions
[FAQs]
PopData is an all-you-can-stream data connection that's faster and more secure than most public Wi-Fi hotspots. Available in 30 and 60-minute sessions.
Data Utilization FAQs
[FAQs]
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
Data Gifting FAQs
[FAQs]
Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.
Turn Off / On Facebook Video Auto Play
[Device-Specific Instructions]
Conserve Data Usage - Google+
[Device-Specific Instructions]
Manage Data Usage - Enact™ by LG
[Device-Specific Instructions]
Data Roaming - Enact™ by LG
[Device-Specific Instructions]
This helps when you can't connect to the Internet/have no network connection or cannot send/receive email/text/pics/videos. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Restrict Data Usage by App - Enact™ by LG
[Device-Specific Instructions]
Turn Data On / Off - Enact™ by LG
[Device-Specific Instructions]

Date & Time

Auto Date and Time - Android®
[Device-Specific Instructions]
If you want your smartphone to automatically populate the date and time based on your location, view this info.
Date and Time Settings - Enact™ by LG
[Device-Specific Instructions]

Device ID & Info

Troubleshooting FAQs
[FAQs]
Frequently Asked Questions about device Troubleshooting from Verizon Wireless. Get quick answers to common device issues.
Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.
View Device Info - Verizon Wireless Website
[Device-Specific Instructions]
Locating the 4G SIM PIN / PUK
[How to Use Guide]
Learn how to find the SIM PIN and PUK numbers for your 4G LTE SIM card.
Identifying Device Damage - How to Use Guide
[How to Use Guide]
Get detailed guidelines on what type of damage or misuse excludes you from obtaining a warranty replacement for your broken device.
Check for Water Damage - LG
[Device-Specific Instructions]
Here's how to help determine if your LG device has liquid damage.
Locating ESN or MEID Numbers on Handsets
[General Information]
How to locate the ESN or MEID number on handsets.
Check for Physical Damage
[Device-Specific Instructions]
Here's how to help determine if your device has damage.
View MAC Address - Enact™ by LG
[Device-Specific Instructions]
View Phone Info - Enact™ by LG
[Device-Specific Instructions]
View Phone Number - Enact™ by LG
[Device-Specific Instructions]

Device Settings

Turn TalkBack On / Off - Android®
[Device-Specific Instructions]
Configure Company Name ID
[Device-Specific Instructions]
Adjust Display Settings - Enact™ by LG
[Device-Specific Instructions]
Adjust Brightness Settings - Enact™ by LG
[Device-Specific Instructions]
Adjust Font Settings - Enact™ by LG
[Device-Specific Instructions]
Airplane Mode - Enact™ by LG
[Device-Specific Instructions]
DTMF - Enact™ by LG
[Device-Specific Instructions]
Enact™ by LG Simulator: Accessing Settings
[Interactive Simulation]
Discover how to access the Settings menu for changing things like screen timeout and alerts on your Enact by LG.
Enact™ by LG Simulator: Adjusting the Screen Timeout
[Interactive Simulation]
A visual guide for saving energy on your Enact by LG smartphone by adjusting the screen timeout.
Enact™ by LG Simulator: Setting Screen Security
[Interactive Simulation]
A walkthrough for setting screen security to keep others from using your Enact by LG.
Mode Change - Enact by LG
[Device-Specific Instructions]
Touchscreen Settings - Enact™ by LG
[Device-Specific Instructions]
Turn Screen Rotation On / Off - Enact™ by LG
[Device-Specific Instructions]
If the screen/display on your device doesn't flip or rotate, this shows how to fix it. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Email/Gmail

Unlock a Gmail™ Account
[Device-Specific Instructions]
If you can't remember your Gmail user name/password or your account has been locked, this info will help you. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Create Gmail Account
[Device-Specific Instructions]
Update the Gmail Password - Android®
[Device-Specific Instructions]
Recover Gmail™ Sign-in Information
[Device-Specific Instructions]
This helps if you're receiving invalid Gmail user name/password errors or your account has been locked. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Internet Spam Blocking - My Verizon Website
[Device-Specific Instructions]
To permanently block text message spam sent from email addresses, email domains and/or text nicknames, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Launch Good Mobile Messaging - Android®
[Device-Specific Instructions]
Standard Email Messaging Ports
[Device-Specific Instructions]
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Delete Gmail™ Messages - Android® 
[Device-Specific Instructions]
View Gmail™ Messages - Android™
[Device-Specific Instructions]
Remove Gmail™ Account - Enact™ by LG
[Device-Specific Instructions]
Removing then re-adding a Gmail account often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Configure the Email Client to Leave Messages on Server after Retrieval - Windows®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Gmail™ Notifications - Android® 
[Device-Specific Instructions]
Reply to a Gmail™ Message - Android™
[Device-Specific Instructions]
Account Sync Settings - LG Enact™ 4G LTE
[Device-Specific Instructions]
Gmail™ Auto Signature - Android® 
[Device-Specific Instructions]
Configure the Email Client to Leave Messages on Server after Retrieval - Macintosh®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Delete Email Messages - Enact™ by LG
[Device-Specific Instructions]
Enact™ by LG Simulator: Email
[Interactive Simulation]
Explore the email functions on your Enact by LG.
Enact™ by LG Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email on your Enact by LG.
Enact™ by LG Simulator: Including an Attachment with an Email
[Interactive Simulation]
Learn how to add an attachment, like a document or photo, to an email with your Enact by LG.
Enact™ by LG Simulator: Replying to an Email
[Interactive Simulation]
A visual guide for replying to an email on your Enact by LG.
Enact™ by LG Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email using your Enact by LG.
Enact™ by LG Simulator: Sending an Email to a Group
[Interactive Simulation]
Learn how to send an email to a contact group on your Enact by LG.
Enact™ by LG Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to set up a corporate email account on your Enact by LG.
Enact™ by LG Simulator: Setting Up Personal Email
[Interactive Simulation]
Discover how to set up a personal email account on your Enact by LG.
Enact™ by LG Simulator: Switching Between Email Accounts
[Interactive Simulation]
Learn how to access multiple email accounts on your Enact by LG.
Gmail™ Notifications - Enact™ by LG
[Device-Specific Instructions]
Gmail™ Sync - Enact™ by LG
[Device-Specific Instructions]
Remove Corporate Email Account (Exchange ActiveSync®) - Enact™ by LG
[Device-Specific Instructions]
Removing then re-adding a corporate email account (Exchange ActiveSync) often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Reply to a Gmail™ Message - Enact™ by LG
[Device-Specific Instructions]
Reply to an Email Message - Enact™ by LG
[Device-Specific Instructions]
Troubleshooting Personal and Corporate Email
[Video]
Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21
View Email Messages - Enact™ by LG
[Device-Specific Instructions]
View Gmail™ Messages - Enact™ by LG
[Device-Specific Instructions]

Find My Phone

How to Find Your Phone
[How to Use Guide]
Learn how to locate a lost or stolen device. Find instructions for using a recovery method for your Android, Apple, Windows, Blackberry or Basic phone.
Turn Find My Device On / Off - Android®
[Device-Specific Instructions]
Here's info on how to remotely locate, lock, ring or erase your Android device.
Remotely Lock Device - Find My Device - Android®
[Device-Specific Instructions]
If you would like to remotely locate and lock your device, view this info.
Remotely Erase Device - Find My Device - Android®
[Device-Specific Instructions]
Here's info on how to remotely locate and erase your Android device.
Remotely Ring Device - Find My Device - Android®
[Device-Specific Instructions]
Here's how to cause your Android device to remotely ring so you can locate it.
Remotely Locate Device - Find My Device - Android®
[Device-Specific Instructions]
If you would like to locate your device remotely, view this info.

Gestures & Motions

Gestures - Google Maps™
[Device-Specific Instructions]
Enact™ by LG Simulator: Changing Gesture Settings
[Interactive Simulation]
Discover how to change the gesture settings on your Enact by LG.

Google Backup & restore

Google™ Backup and Restore - LG Enact™
[Device-Specific Instructions]
To ensure your Google-related content (e.g., contacts, Gmail, apps, etc.) is backed up, view this.

GPS & Location Based Services

E911 Compliance FAQs
[FAQs]
Review information about calling 911 from your mobile phone.
Find Driving Directions - Google™ Maps
[Device-Specific Instructions]
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.
Find Current Location - Google Maps™
[Device-Specific Instructions]
Download an Offline Map (Google Maps™)
[Device-Specific Instructions]
Improving GPS Performance
[Device-Specific Instructions]
GPS Location Settings - Android®
[Device-Specific Instructions]
Add Layers - Google Maps™
[Device-Specific Instructions]
Turn GPS Location On / Off - Enact™ by LG
[Device-Specific Instructions]

Home Screen

Access Notification Panel - Enact™ by LG
[Device-Specific Instructions]
Add Folders to Home Screen - Enact™ by LG
[Device-Specific Instructions]
Add Widgets to Home Screen - Enact™ by LG
[Device-Specific Instructions]
Enact™ by LG Simulator: Adding Widgets and Apps to the Home Screen
[Interactive Simulation]
An interactive guide on how to add widgets and apps to the Home screen on your Enact by LG.
Enact™ by LG Simulator: Changing Quick Keys
[Interactive Simulation]
Discover how to change Quick Keys, which appear at the bottom of every Home screen on your Enact by LG.
Enact™ by LG Simulator: First Time Use
[Interactive Simulation]
Learn how to add or delete a home screen page.
Enact™ by LG Simulator: Moving Widgets and Apps on the Home Screen
[Interactive Simulation]
An interactive guide on how to move widgets and apps on the Home screen of your Enact by LG.
Enact™ by LG Simulator: Removing Widgets and Apps from the Home Screen
[Interactive Simulation]
An interactive guide on how to remove widgets and apps from the Home screen of your Enact by LG.
Enact™ by LG Simulator: Resizing Widgets on the Home Screen
[Interactive Simulation]
Learn how to resize widgets on the Home screen of your Enact by LG.
Rename Home Screen Folder - Enact™ by LG
[Device-Specific Instructions]
View Home Screen Panels - Enact™ by LG
[Device-Specific Instructions]
View Signal Strength - LG Enact™ 4G LTE
[Device-Specific Instructions]

Hotspot

Mobile Hotspot FAQs
[FAQs]
Get an Internet connection by accessing your device's Wi Fi using Mobile Hotspot. Learn how to connect devices. Understand how your plan will be charged.
Turn Mobile Hotspot On / Off - Enact™ by LG
[Device-Specific Instructions]
This helps to determine how to turn on/off your mobile hotspot or when you're having trouble setting up or connecting to WiFi, your mobile hotspot needs to be turned off. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...
Enact™ by LG Simulator: Setting Mobile Hotspot Security
[Interactive Simulation]
An interactive guide for changing the mobile hotspot security settings on your Enact by LG smartphone so you can decide who can use your Internet connection.
Mobile Hotspot - Enact™ by LG
[Device-Specific Instructions]
Mobile Hotspot Settings - Enact™ by LG
[Device-Specific Instructions]

Internet & Web Browser

View Browser History - Android
[Device-Specific Instructions]
Disable Work Offline - Internet Browser
[Device-Specific Instructions]
Here's how to check to see if you are offline when unable to connect to the Internet on your computer/PC with Internet Explorer, Chrome or Firefox.
Determining Internet Connection Speeds
[Device-Specific Instructions]
Clear Temporary Internet Files - Enact™ by LG
[Device-Specific Instructions]
If you're having trouble connecting to the Internet or a web page won't display on your device, follow these steps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Reboot the Router
[Device-Specific Instructions]
Web Browser - Enact™ by LG
[Device-Specific Instructions]
Allow / Block Browser Cookies - Enact™ by LG
[Device-Specific Instructions]
If you can't browse the Internet or view website images on your Enact by LG, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Access Websites - Enact™ by LG
[Device-Specific Instructions]
Add a Browser Bookmark - Enact™ by LG
[Device-Specific Instructions]
Delete a Browser Bookmark - Enact™ by LG
[Device-Specific Instructions]
Edit a Browser Bookmark - Enact™ by LG
[Device-Specific Instructions]
Enact™ by LG Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website on your Enact by LG.
Enact™ by LG Simulator: Navigating to a Website
[Interactive Simulation]
Discover how to navigate to a website on your Enact by LG.
Enact™ by LG Simulator: Opening and Closing a Web Browser Window
[Interactive Simulation]
A visual walkthrough of opening and closing windows in the web browser of your Enact by LG.
Enact™ by LG Simulator: Searching the Web by Voice
[Interactive Simulation]
Discover how you can use your voice to search the web on your Enact by LG.
Enact™ by LG Simulator: Switching Between Web Browser Windows
[Interactive Simulation]
Discover how to switch between windows in the web browser of your Enact by LG.
Enact™ by LG Simulator: Web Browser
[Interactive Simulation]
Learn how to use the web browser on your Enact by LG.
Launch a Browser Bookmark - Enact™ by LG
[Device-Specific Instructions]
Save Pictures from Browser - Enact™ by LG
[Device-Specific Instructions]
Turn Data On / Off - Enact™ by LG
[Device-Specific Instructions]

Keyboard

Turn Voice Input On / Off - Android®
[Device-Specific Instructions]
You can use voice input on your Android device to type hands-free instead of using your keyboard. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Language

Asian Language FAQs
[FAQs]
Learn the basics about using Asian languages on smartphones or tablets, including how to find a device that offers the language you want.
Enact™ by LG Simulator: Changing the Language
[Interactive Simulation]
An interactive guide for changing the language settings on your Enact by LG.

Lock, Unlock, Password & Security

Unlock the Device - Enact™ by LG
[Device-Specific Instructions]
Turn Off Screen Lock - Enact™ by LG
[Device-Specific Instructions]
Change Device Password - Enact™ by LG
[Device-Specific Instructions]
Enact™ by LG Simulator: Unlocking the Screen
[Interactive Simulation]
Learn how to unlock the screen of your Enact by LG.
Manage Screen Lock Settings - Enact™ by LG
[Device-Specific Instructions]
Modify SIM PIN - Enact™ by LG
[Device-Specific Instructions]
Set Up Face Recognition - Enact™ by LG
[Device-Specific Instructions]
Set Up Screen Lock - Enact™ by LG
[Device-Specific Instructions]
Turn SIM PIN On / Off - Enact™ by LG
[Device-Specific Instructions]

Memory/Storage

View Storage Meter / Upgrade Memory - Verizon Cloud - Website
[Device-Specific Instructions]
To see how much Cloud storage you have left or to add more storage for pictures, music, videos and documents, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Format SD Card via PC
[Device-Specific Instructions]
Remove SD Card - Enact™ by LG
[Device-Specific Instructions]
Check Memory - Enact™ by LG
[Device-Specific Instructions]
Enact™ by LG Simulator: Inserting a microSD Card
[Interactive Simulation]
Learn how to insert a microSD card into your Enact by LG.
Enact™ by LG Simulator: Removing a microSD Card
[Interactive Simulation]
Learn how to remove a microSD card from your Enact by LG.
Export Contacts to SD Card - Enact™ by LG
[Device-Specific Instructions]
Format SD Card - Enact™ by LG
[Device-Specific Instructions]
Insert SD Card - Enact™ by LG
[Device-Specific Instructions]

Navigating & Multitasking

Enact™ by LG Simulator: Accessing and Clearing the Notification Panel
[Interactive Simulation]
A visual guide for accessing and clearing the Notification Panel on your Enact by LG.
Enact™ by LG Simulator: Accessing and Closing Open Apps
[Interactive Simulation]
A visual guide for accessing and closing open apps on your Enact by LG.
Enact™ by LG Simulator: Getting to Know Your Phone
[Interactive Simulation]
An interactive map of the most important features of your Enact by LG smartphone.
Enact™ by LG Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for navigating multiple Home screens on your Enact by LG.

Operating System & Software

Android Operating System (OS) FAQs
[FAQs]
Learn about the Android operating system, including what it is, how to find your version, how to get an update and more.
Remove Ransomware From the Device - Android
[Device-Specific Instructions]
Factory Data Reset (Powered Off) - Enact™ by LG
[Device-Specific Instructions]
A hard reset may help with: screen not working (blank or frozen screen), application issues (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing a hard...
Factory Data Reset (Powered On) - Enact™ by LG
[Device-Specific Instructions]
A hard reset may help with: screen not working (blank or frozen screen), application issues (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing a hard...
View Software Version - Enact™ by LG
[Device-Specific Instructions]
Here's how to view the software version your Enact by LG is running.

SIM Card

4G LTE SIM Card FAQs
[FAQs]
Learn about 4G LTE SIM cards, which are necessary for using our 4G LTE network with your mobile device.
4G SIM Card Information
[General Information]
Learn about 4G SIM cards, what they're used for, and how to activate and install one on your device.
Locate the 4G SIM PIN / PUK - My Verizon Website
[Device-Specific Instructions]
If you're unable to send/receive calls or connect to the Internet, this could help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
Remove SIM Card - Enact™ by LG
[Device-Specific Instructions]
View the SIM Card Number - Enact™ by LG
[Device-Specific Instructions]
Insert SIM Card - Enact™ by LG
[Device-Specific Instructions]
Unblock SIM PIN - Enact™ by LG
[Device-Specific Instructions]
Enact™ by LG Simulator: Inserting a Micro SIM Card
[Interactive Simulation]
Discover how to insert a micro SIM card into your Enact by LG.
Enact™ by LG Simulator: Removing a Micro SIM Card
[Interactive Simulation]
Learn how to remove a micro SIM card from your Enact by LG.
Enact™ by LG Simulator: SIM and SD Cards
[Interactive Simulation]
An interactive guide to using SIM and SD cards with your Enact by LG.
Export Contacts to SIM Card - Enact™ by LG
[Device-Specific Instructions]
Modify SIM PIN - Enact™ by LG
[Device-Specific Instructions]
Turn SIM PIN On / Off - Enact™ by LG
[Device-Specific Instructions]

Sounds, Volume & Audio

Resolve Volume Issues
[Device-Specific Instructions]
Set Ringtones - Enact™ by LG
[Device-Specific Instructions]
Volume Controls - Enact™ by LG
[Device-Specific Instructions]
When you aren't getting notifications or your device doesn't vibrate/ring when receiving calls/texts/emails, you might need to adjust volume controls. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have...
Speakerphone - Enact™ by LG
[Device-Specific Instructions]
Vibrate Mode - Enact™ by LG
[Device-Specific Instructions]

Starter Mode

Enact™ by LG Simulator: Accessing and Clearing the Notification Panel
[Interactive Simulation]
Learn how to access and clear the Notification Panel while in Starter mode on your Enact by LG.
Enact™ by LG Simulator: Adding and Deleting Apps and Widgets
[Interactive Simulation]
Learn how to add and delete apps and widgets from the Home screen while in Starter mode on your Enact by LG.
Enact™ by LG Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
Learn how to navigate the Home screens while in Starter mode on your Enact by LG.
Enact™ by LG Simulator: Placing a Call
[Interactive Simulation]
Learn how to place a call while in Starter mode on your Enact by LG.
Enact™ by LG Simulator: Starter Mode
[Interactive Simulation]
Learn how to use Starter mode on your Enact by LG for easier and simpler access to settings, apps and favorite contacts.
Enact™ by LG Simulator: Switching Back to Standard Mode
[Interactive Simulation]
Learn how to switch back to Standard mode from Starter mode on your Enact by LG.
Enact™ by LG Simulator: Switching to Starter Mode
[Interactive Simulation]
Learn how to switch to Starter mode on your Enact by LG.

Text & Multimedia Messaging

Create and Send a Text Message - Verizon Wireless Website
[Device-Specific Instructions]
If you'd like to send a text message from your computer/PC to another Verizon Wireless number, view this.
Text Messaging FAQs
[FAQs]
Learn to send and receive text messages, how to store your texts and block unwanted texts, and how you are charged for texts by plan.
Verizon Messages - Basic Use
[Video]
Learn about the basic use of Verizon Messages, a text messaging app that lets you easily send and receive messages, attach photos to texts or group message.
Length: 1:24
Text to Landline FAQs
[FAQs]
Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.
Send Picture/Video Message using Email
[Device-Specific Instructions]
Verizon Messages - On the Move
[Video]
With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 2:04
Verizon Messages - Getting Creative
[Video]
Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 1:31
Ensure the 10-digit Mobile Number or Email Address is Entered Correctly for International Messages
[Device-Specific Instructions]
Here's how to troubleshoot sending an international text message.
Delete Messages - Enact™ by LG
[Device-Specific Instructions]
Picture/Video Messaging Email Address
[Device-Specific Instructions]
Auto Receive Messages - Enact™ by LG
[Device-Specific Instructions]
Enact™ by LG Simulator: Attaching a Video to a Text
[Interactive Simulation]
Discover how to attach a video to a text message from your Enact by LG.
Enact™ by LG Simulator: Forwarding a Text Message
[Interactive Simulation]
Learn how to forward a text message from your Enact by LG.
Enact™ by LG Simulator: Replying to a Text Message
[Interactive Simulation]
Learn how to reply to a text message from your Enact by LG.
Enact™ by LG Simulator: Sending a Text Message
[Interactive Simulation]
An interactive how-to guide for sending a text message on your Enact by LG.
Enact™ by LG Simulator: Sending a Text Message to a Group
[Interactive Simulation]
Discover how to send a text message to a group from your Enact by LG.
Enact™ by LG Simulator: Text Messaging
[Interactive Simulation]
Discover how to use the text messaging features of your Enact by LG.
Enact™ by LG Simulator: Using Voice to Text
[Interactive Simulation]
An interactive how-to guide for using your voice to send a text message on your Enact by LG.
Text Message Signature - Android™
[Device-Specific Instructions]
Text Message Signature - Enact™ by LG
[Device-Specific Instructions]
View Text Messages - Enact™ by LG
[Device-Specific Instructions]

Tips, Tricks & Shortcuts

Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.
Access Menus with Long Press - Android®
[Device-Specific Instructions]
Enact™ by LG Simulator: Finding More Help
[Interactive Simulation]
Discover how to find more help, like videos and tutorials, on your Enact by LG.

Visual & Hearing Accessibility

Turn TalkBack On / Off - Android®
[Device-Specific Instructions]
Common Accessibility Settings - Android®
[Device-Specific Instructions]
TTY Settings - Enact™ by LG
[Device-Specific Instructions]

Wallpapers/Theme

Enact™ by LG Simulator: Adding Folders to the Home Screen
[Interactive Simulation]
A visual guide on how to organize apps by adding folders to the Home screen of your Enact by LG.
Enact™ by LG Simulator: Adding and Changing a Lock Screen Shortcut
[Interactive Simulation]
An interactive guide on how to add and change a Lock screen shortcut on your Enact by LG.
Enact™ by LG Simulator: Changing the Default Home Screen
[Interactive Simulation]
Discover how to change the default Home screen on your Enact by LG.
Enact™ by LG Simulator: Changing the Wallpaper
[Interactive Simulation]
Discover how to change the background of the Home screen on your Enact by LG.
Enact™ by LG Simulator: Personalization
[Interactive Simulation]
Explore personaliziation options such as changing the wallpaper and adding apps and widgets to the Home screen on your Enact by LG.
Enact™ by LG Simulator: Setting a Picture as Wallpaper
[Interactive Simulation]
A visual guide for setting a picture as the wallpaper on your Enact by LG.

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Use Wi-Fi to get a wireless connection to the Internet. Learn how to use Wi Fi to avoid data charges.
Network Mode Settings - Android™
[Device-Specific Instructions]
Add a Wi-Fi Network - Enact™ by LG
[Device-Specific Instructions]
Access Wi-Fi Direct - Enact™ by LG
[Device-Specific Instructions]
Enact™ by LG Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
Learn how to use your Enact by LG to connect to the Internet using a Wi-Fi network.
Enact™ by LG Simulator: Connectivity
[Interactive Simulation]
A step-by-step guide for using Wi-Fi, Bluetooth® and mobile hotspot on your Enact by LG.
Remove Wi-Fi Connection - Enact™ by LG
[Device-Specific Instructions]
Troubleshooting a Wi-Fi Connection
[Video]
Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55
Turn Wi-Fi On / Off - Enact™ by LG
[Device-Specific Instructions]
View Signal Strength - LG Enact™ 4G LTE
[Device-Specific Instructions]

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