Select Your Device
Apple® iPhone® X
Apple® iPhone® 8 Plus
Apple® iPhone® 8
Apple® Watch Series 3
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Apple® iPhone® 6s
Apple® iPhone® 7 Plus
Samsung Galaxy S7
Apple® iPhone® 6s Plus
Samsung Galaxy S8
Samsung Galaxy S® 6
Samsung Galaxy S® 5
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S7 edge
Apple® iPhone® 5s
Moto Z Play Droid Edition
Apple® iPhone® SE
DROID TURBO 2
Samsung Galaxy Note8
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy S® 4
Samsung Galaxy J3 Eclipse
Galaxy J7 / J7 V
Samsung Galaxy Note5
Samsung 3G Network Extender
Pixel™, Phone by Google
Samsung Galaxy Note® 4
Samsung Galaxy S8+
Moto Z Force Droid Edition
LG K20™ V
Verizon Jetpack® MiFi® 6620L
Apple® iPhone® 5c
Samsung 4G LTE Network Extender
Verizon Ellipsis® 8
Verizon Ellipsis® 7
Apple® iPhone® 5
Samsung Galaxy J3 (2016)
LG Revere® 3
Apple® iPad® 2
Samsung Galaxy J1™ Prepaid
Samsung Gusto® 3
Droid Turbo by Motorola
DROID MAXX by MOTOROLA
Pixel™ XL, Phone by Google
Verizon Wireless Home Phone
LG G4™
Jetpack® MiFi® 7730L
LG G5
Samsung Galaxy Core Prime™
V20™
Droid Turbo in Ballistic Nylon
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Apple® iPhone® 4
LG V10™
LG G6™
LG G3
GizmoGadget™ by LG
Apple® iPhone® 4s
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Samsung Galaxy J3 V
Samsung Galaxy S6 edge +
Motorola moto z2 play
Ellipsis® Jetpack® MHS800L
Verizon 4G LTE Broadband Router
Pantech 4G LTE Global USB Modem UML290
Google Pixel 2
Stylo™ 2 V
LG K8 V
Samsung Galaxy S® 6 edge
Galaxy Tab E (8.0)
Verizon MiFi® 4G LTE Global USB Modem U620L
moto z2 force edition
LG Optimus Zone™ 3 Prepaid
Google Pixel 2 XL
Verizon LTE Internet and Home Phone
PRIV™ by BlackBerry®
Moto Z Droid Edition
DROID MAXX 2
DuraForce PRO with Sapphire Shield
Hum+ by Verizon
Samsung Convoy® 4
Samsung Galaxy Note® 3
GizmoPal™
GizmoPal® 2 by LG
LG Cosmos™ 3
Microsoft Lumia 735
Verizon Ellipsis® Jetpack® MHS900L
LG V30®
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Samsung Galaxy S® III
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
moto e4 Prepaid
Moto G Play
BlackBerry® Bold™ 9930 smartphone
LG Exalt® LTE
DuraXV
Samsung Convoy™ 3
Verizon 4G LTE USB Modem 551L
Brigadier™ by Kyocera
DROID RAZR M by MOTOROLA
Galaxy J3 Mission Prepaid
Verizon Ellipsis® 10
Verizon Verizon SmartHub with Voice
Casio G'zOne Commando®
DROID MINI by MOTOROLA
Verizon Wear24™
LG K4™ LTE
Verizon 4G LTE USB Modem UML295
DROID 3 by MOTOROLA
Verizon Global USB Modem USB730L
Samsung Gear S3 frontier
HTC Desire® 530
Ellipsis™ Jetpack® MHS815L
Kyocera DuraXV+
Galaxy Tab E
Motorola moto e4 plus™ Prepaid
ZenPad™ Z10
Verizon Wireless Home Phone T2000
Microsoft Surface 3
Apple® iPad mini™ with Retina display
LG G Vista
Samsung Convoy™ 2
Casio G'zOne Ravine® 2
Casio G'zOne Commando® 4G LTE
LG G2
LTE Internet (Installed)
Apple® iPad Air® 2
HTC One® (M8)
Apple® iPad® (9.7-inch)
LG Extravert™ 2
BlackBerry Classic
HTC 10™
LG G Pad 8.3 LTE
Moto G™ by Motorola
Samsung Brightside™
HTC One M9
Samsung Gusto® 2
LG Exalt™
DROID by MOTOROLA
Sony Xperia® Z3v
Apple® iPad Pro®
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
LG Terra™
DROID ULTRA by MOTOROLA
Verizon Ellipsis® 8 HD
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
ZenPad™ Z8
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Samsung Galaxy S® 4 mini
Verizon Wireless AirCard® 595
Gear S2
LG Revere®
Moto E™ Prepaid
Samsung Intensity™ II
Apple® iPad Pro® (10.5-inch)
Samsung Galaxy Tab S2
HTC Desire® 526
LG Octane™
Apple® iPad Air®
Galaxy Note® Edge
Samsung Galaxy Note® II
Cadence by Kyocera
ASUS ZenPad™ Z8s
Apple® iPad mini® 4
BlackBerry® Q10 smartphone
Samsung Convoy™
Samsung Galaxy Tab® 2 (7.0)
BlackBerry® Z10 smartphone
ZTE Cymbal® LTE
Apple® iPad Pro® (9.7-inch)
LG G Pad™ X8.3
Apple® iPad Pro® (12.9-inch)
HTC Desire® 626
Moto X™ (2nd Gen.)
Motorola RAZR V3m
DROID INCREDIBLE 4G LTE by HTC
DROID RAZR by MOTOROLA
LG Cosmos™ 2
Arlo Go
Samsung Galaxy Tab S3
KYOCERA DuraXVLTE
Nexus 6
Nokia Lumia 822
Moto X™ by Motorola
Nokia Lumia 928
Verizon Wireless USB760 Modem
LG Accolade™
Apple® iPad® with Wi-Fi + 4G
G Pad™ 10.1 LTE
G Pad™ 7.0 LTE
Gear S®
Humx
LG Vortex™
Spartan GoCam™
LG Revere® 2
Samsung Galaxy Tab®
Samsung Intensity™ III
LG enV®3
DROID RAZR MAXX HD by MOTOROLA
Samsung Galaxy Tab® (10.1)
Verizon MiFi™2200 Intelligent Mobile Hotspot
BlackBerry® Bold 9650 smartphone
Apple® iPad®
BlackBerry® Z30 smartphone
Casio G'zOne Ravine®
Samsung Galaxy Tab® 2 (10.1)
Samsung Galaxy Book
HTC One®
LG 4G LTE USB Modem VL600
Apple® iPad mini™
Samsung Gusto®
DROID X by MOTOROLA
ASUS ZenFone™ V
Samsung Galaxy Tab® 4 (10.1)
Ellipsis® Kids
Toyota Connected Car
Samsung Galaxy Tab® 4 (8.0)
Dell™ Vostro™ V13 Laptop
LG Exalt™II
Verizon GizmoTab™
Sonim XP5
Samsung Haven™
Motorola MOTO™ W755
ASUS ZenFone™ AR
LG Optimus Zone™ 2 Prepaid
Samsung Alias™ 2
LG VX8300
Nokia Lumia Icon
Samsung Illusion™
Samsung Galaxy S® III mini
HP Elite x2 1012
Apple® iPad mini™ 3
Apple® iPad® with Retina display
BlackBerry® Curve™ 9330 smartphone
BlackBerry® 8830 World Edition smartphone
Samsung Galaxy Camera®
Motorola Barrage™
Lancet™ for Android™
LG Cosmos™
HTC One® (M8) for Windows®
DROID 4 by MOTOROLA
Verizon Wireless USB720 Modem
LG Optimus Exceed™ 2
Pantech Hotshot™
DROID RAZR MAXX by MOTOROLA
Samsung Fascinate™
Transpyre™ Prepaid
Samsung Gear S3 classic
DROID BIONIC by MOTOROLA
Verizon Wireless UMW190 Global USB Modem
BlackBerry® Storm2™ 9550 smartphone
DROID X2 by MOTOROLA
LG enV® TOUCH
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
ZTE Blade™ Vantage Prepaid
Samsung Knack™
Pantech Perception™
DROID DNA by HTC
Verizon Wireless UM175 USB Modem
LG enV®2
Windows Phone 8X by HTC
Motorola XOOM™ 4G LTE
Samsung Intensity™
Pantech Breakout™
Watch Urbane™ 2nd Edition LTE
DROID RAZR HD by MOTOROLA
DROID INCREDIBLE 2 by HTC
Enact™ by LG
LG VX5500
Samsung Galaxy Note® Pro
Samsung Galaxy Note® 10.1
Delphi Connect with 4G LTE Mobile Hotspot
Samsung Smooth™
BlackBerry® Tour™ 9630 smartphone
Casio G'zOne Boulder®
Samsung Galaxy Stellar™
BlackBerry® Bold™ 9930 smartphone without camera
THUNDERBOLT™ by HTC
Sony Xperia® Z2
Pantech Marauder™
Galaxy Nexus by Samsung
Verizon Wireless AirCard® 595U USB Modem
LG Extravert™
Lucid™3 by LG
Lancet™
Samsung Galaxy Tab® S
HTC One® max
DROID CHARGE by SAMSUNG
Samsung Galaxy™ Stratosphere™
LG Optimus Zone™
HTC One® remix
Nokia Lumia 2520
Intuition™ by LG
Samsung SCH-u340
Samsung Alias™
Hydro ELITE by KYOCERA
Samsung Juke
Samsung Galaxy Note® 10.1 2014 Edition
DROID INCREDIBLE by HTC
LG VX8360
Pantech Jest™ 2
Casio G'zOne Rock™
Lucid™2 by LG
LG Cosmos™ Touch
Google Nexus 7
Verizon Wireless G'zOne Type-S
BlackBerry® Curve™ 9310 smartphone
Motorola W385
HTC Rhyme™
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Samsung Galaxy™ Stratosphere™ II
LG VX5400
Verizon Wireless USB727 Modem
Verizon Wireless PC5750 PC Card
Verizon Wireless UM150 USB Modem
Samsung Galaxy Tab® (7.7)
HTC Desire® 612
Samsung ATIV Odyssey™
Verizon Wireless CDM8950
Motorola Adventure™ V750
BlackBerry® Curve™ 8530 smartphone
Casio G'zOne Brigade®
Motorola MOTO™ VU204
Spectrum™ by LG
Samsung Galaxy Legend™
Samsung ATIV SE™
LG VX8350
Spectrum™ 2 by LG
Samsung Galaxy View
Moto X™ - Designed by You (2nd Generation)
DROID 2 GLOBAL by MOTOROLA
DROID 2 by MOTOROLA
LG Dare™
Samsung SCH-u430
Motorola XOOM™
Verizon Wireless Escapade®
Samsung FlipShot®
Verizon Wireless Razzle™
Pantech Caper™ Prepaid
Verizon Wireless Salute™
Samsung Reality™
LG VX3200
Samsung Gear S2 classic
LG enV®
HP Spectre x2
Samsung SCH-u410
Delphi Connect
Motorola RAZR V3m in Gray
DROID XYBOARD 10.1 by MOTOROLA
BlackBerry® Curve™ 9370 smartphone
Moto X™ - Designed by You
Samsung SCH-a930
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Casio EXILIM
Samsung SCH-a870
LG Ally™
LG Chocolate®
Lucid™ by LG
Samsung SCH-u540
Motorola MOTOKRZR K1m
LG VX5200
Luge™ by Motorola Prepaid
HP® Mini 1151NR Netbook
LG Voyager™
Verizon Wireless G'zOne Type-S Push to Talk without Camera
LG VX5300
LG Chocolate® 3
Motorola W315
LG VX8700
Samsung Rogue™
Verizon Wireless Coupe™
Motorola RAZR V3c
Verizon Wireless V740 ExpressCard
Verizon Wireless CDM8975
Lexus Connected Car
LG Enlighten®
Motorola V60s
DROID XYBOARD 8.2 by MOTOROLA
LG VX8100
Sierra Wireless AirCard® 580
Revolution™ by LG
DROID R2D2 by MOTOROLA
DROID PRO by MOTOROLA
Motorola Entice™
LG Optimus Exceed™
Motorola V325
Samsung SCH-a950
LG VX3300
HTC Rezound™
BlackBerry Classic Non-Camera
LG VX6100
Gateway® LT2016u Netbook
Samsung Omnia® II
LG VX4650
Samsung Renown™
Samsung Zeal™
LG Chocolate® Touch
DROID ERIS by HTC
G'zOne Boulder™ Black and Silver
LG VX6000
HP® Pavilion dm1-3010nr Notebook
Casio G'zOne Ravine® 2 Non-Camera
Verizon Wireless USB1000 Global USB Modem
HTC Touch Pro™
Samsung SCH-a650
Kyocera KX414
Samsung Trance™
Motorola E815
Motorola V710
LG Clout™
Motorola V325i
Samsung Continuum™
Samsung SCH-u550
Pantech Crux™
Samsung SCH-a850
Motorola Rival™
Nokia 2705 Shade™
Nokia 6205
Samsung Gleam®
Nokia 6015i Prepaid
Verizon Wireless Adamant™
LG VENUS™
LG Glance™
Samsung SCH-a670
Nokia 3589i
HP® Pavilion dm1-2010nr Entertainment Notebook
Nokia 6215i
Verizon XU870 Global ExpressCard®
Verizon Wireless PN-300
Samsung Sway™
HTC Trophy™
Motorola V276
HP® Mini 311-1037NR Netbook
Motorola V60p
Samsung SCH-n330
Motorola MOTORAZR maxx Ve
Samsung SCH-a630
Nokia 6315i
Motorola Rapture™ VU30
Samsung 4G LTE Network Extender 2
Verizon Ellipsis® 10 HD
Verizon Converged VOIP Device
Lincoln Connected Car
Samsung Galaxy Tab® 4
HP® Mini 210-1076NR Netbook
Motorola V325xi
LG Versa™
Yealink One TalkSM IP DECT Phone Bundle
Motorola C333
Verizon Wireless V620
Jest™
Nokia 2128i
Nokia 2705 Shade™ Non-Camera
HP® Mini 110-3098NR Netbook
LG VX4500
Compaq® Mini CQ10-688nr Netbook
ZenFone™ V Live
Motorola C343
Ford Connected Car
Verizon Wireless Blitz® Prepaid
HTC Ozone™ with TALKS™ for Verizon Wireless
Samsung Omnia®
Samsung Glyde™
Verizon Wireless U630 PC Card

Activation, Setup & User Guides

Total Equipment Coverage, Wireless Phone Protection and Extended Warranty Overview
[General Information]
Find information about the following equipment protection options: Total Equipment Coverage, Wireless Phone Protection and Extended Warranty.
How to Replace a Lost, Stolen or Broken Device
[General Information]
Learn how to file an insurance claim. See options for replacing your phone or tablet if it's lost, stolen, broken, defective or otherwise in need of replacement.
Activate, Switch or Bring Your Own Device FAQs
[FAQs]
Learn how to set up a new or old device on an existing line of your account online through My Verizon.
Device Return Instructions
[General Information]
Easy to follow, step-by-step instructions for returning a device to Verizon Wireless.
Equipment Protection / Insurance FAQs
[FAQs]
Learn about insurance options and how to file a claim. Equipment protection provides replacement, repair & technical assistance service for your mobile device.
Activate a Phone You Already Own - BYOD
[General Information]
Learn how to bring your own phone to your account online through My Verizon.
Transfer Contacts and Other Content Between Devices with this Interactive Guide
[Online Tool]
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.
How to Use Guide: Verizon Cloud
[How to Use Guide]
Get step-by-step instructions for how to sign up for and manage Verizon Cloud online. Learn how to upload contacts, pictures, videos, music, documents and more.
How to Activate Your Device
[Video]
Watch this video to learn how to activate a device on your existing My Verizon account.
Length: 3:07
What is Verizon Cloud?
[Video]
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:12
How to Switch Phone Numbers Between Devices on Your Account
[General Information]
See how to swap phones on your account through My Verizon.
How to Swap Phones on Your Account
[Video]
Watch this video to learn how to switch your device with another person on your account.
Length: 1:54
Getting Started with Your New Smartphone
[Video]
Are you upgrading to a new smartphone? This video shows the steps to transition from your old phone to your new one.
Length: 2:00
Account Sync Settings - LG Enlighten®
[Device-Specific Instructions]

Back Up & Transfer Content

Transfer Contacts & Other Content Between Devices
[General Information]
Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.
Use the Content Transfer App to Move Content Between Devices
[Video]
With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58
Move Music Files to Device - LG Enlighten®
[Device-Specific Instructions]
Move Music from the Device - LG Enlighten®
[Device-Specific Instructions]

Basics

LG Enlighten™ Simulator: Turning Your Device On and Off
[Interactive Simulation]
Explore how to power your LG Enlighten Smartphone on and off.

Battery & Power

Battery Issues - Battery Usage
[Device-Specific Instructions]
Wireless Charging FAQs
[FAQs]
Information about wireless charging with your mobile device.
Battery Overview - LG Enlighten®
[Device-Specific Instructions]
Extend Battery Life - LG Enlighten®
[Device-Specific Instructions]
Insert Battery - LG Enlighten®
[Device-Specific Instructions]
Remove Battery - LG Enlighten®
[Device-Specific Instructions]
Soft Reset - LG Enlighten®
[Device-Specific Instructions]
Soft reset can help if a device is resetting (turning off and on), isn't working (crashing, freezes, not ringing, not vibrating, not placing or receiving calls), device locks up, keypad doesn't respond. A soft reset is like rebooting your computer and is often used as the first step in any troubleshooting....
Turn Battery Optimization On / Off - Android® 6.0 and higher (ASUS)
[Device-Specific Instructions]
The battery optimization setting helps conserve battery power on your ASUS device and is turned on by default.
View Battery Status - LG Enlighten®
[Device-Specific Instructions]

Bluetooth

Bluetooth FAQs
[FAQs]
Learn more about Bluetooth wireless networking, and how to use it on your Verizon Wireless devices.
Bluetooth Car Kit Compatibility
[How to Use Guide]
Bluetooth® Car Kit Compatibility
Connect your Vehicle to Bluetooth®
[Device-Specific Instructions]
Bluetooth® Pairing Guide
[Device-Specific Instructions]
Bluetooth® Discovery Mode - LG Enlighten®
[Device-Specific Instructions]
LG Enlighten - Bluetooth Car Kit
[PDF]
LG Enlighten Bluetooth Car Kit Support for Verizon Wireless Subscribers.
LG Enlighten™ Simulator: Turning Bluetooth® On and Off
[Interactive Simulation]
Explore how to turn Bluetooth functionality on and off on your LG Enlighten.
LG Enlighten™ Simulator: Pairing with a Bluetooth® Headset
[Interactive Simulation]
Learn how to pair your LG Enlighten with your Bluetooth headset.
Turn Bluetooth® On / Off - LG Enlighten®
[Device-Specific Instructions]

Calendar

Add a Calendar Event - LG Enlighten®
[Device-Specific Instructions]

Calling & Dialing

Place an International Call
[Device-Specific Instructions]
Airplane Mode - LG Enlighten®
[Device-Specific Instructions]
Add a Speed Dial - LG Enlighten®
[Device-Specific Instructions]
Auto Reject or Ignore Call - LG Enlighten®
[Device-Specific Instructions]
Call History - LG Enlighten®
[Device-Specific Instructions]
Call a Number - LG Enlighten®
[Device-Specific Instructions]
DTMF - LG Enlighten®
[Device-Specific Instructions]
LG Enlighten™ Simulator: Placing a Call to a Contact
[Interactive Simulation]
Explore how to place a call to a contact using your LG Enlighten.
LG Enlighten™ Simulator: Placing a Call to a New Number
[Interactive Simulation]
Learn how to use your LG Enlighten to call a new number.
LG Enlighten™ Simulator: Switching Between Calls
[Interactive Simulation]
Learn how to switch between calls on your LG Enlighten Smartphone.
Place a Conference Call - LG Enlighten®
[Device-Specific Instructions]
Redial - LG Enlighten®
[Device-Specific Instructions]
Voice Activated Dialing - LG Enlighten®
[Device-Specific Instructions]

Camera, Photos & Videos

Camera Settings Support
[Device-Specific Instructions]
LG Enlighten™ Simulator: Adjusting Video for MMS Messages
[Interactive Simulation]
A guide for adjusting your LG Enlighten's video for MMS messages.
LG Enlighten™ Simulator: Delete a Picture
[Interactive Simulation]
Discover how to delete pictures on your LG Enlighten Smartphone.
LG Enlighten™ Simulator: Sharing a Picture
[Interactive Simulation]
A visual guide for sharing pictures using your LG Enlighten.
LG Enlighten™ Simulator: Sharing a Video
[Interactive Simulation]
Explore how to share videos using your LG Enlighten.
LG Enlighten™ Simulator: Recording a Video
[Interactive Simulation]
Learn how to record a video using your LG Enlighten.
LG Enlighten™ Simulator: Taking a Picture
[Interactive Simulation]
Learn how to take a picture using your LG Enlighten.
Record and Share a Video - LG Enlighten®
[Device-Specific Instructions]
Share Picture from Gallery - LG Enlighten®
[Device-Specific Instructions]
Share Video from Gallery - LG Enlighten®
[Device-Specific Instructions]
Take and Share a Picture - LG Enlighten®
[Device-Specific Instructions]
View Pictures / Videos - LG Enlighten®
[Device-Specific Instructions]

Computer/PC Connectivity

USB Debugging Mode - LG Enlighten®
[Device-Specific Instructions]
If your computer/PC doesn't recognize your wireless device / USB when it's inserted/connected, this may help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Contacts

Transfer Contacts and Other Content Between Devices with this Interactive Guide
[Online Tool]
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Managing Contacts Using My Verizon
[Video]
Watch this video to learn how to manage your contacts by using your My Verizon account.
Length: 2:21
Managing Duplicate Contacts Using Your Android Device
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.
Length: 3:21
Managing Duplicate Contacts Using Google
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.
Length: 2:45
Check for Duplicate Contacts Stored in Multiple Accounts - Android® Smartphone
[Device-Specific Instructions]
If you are using multiple backup options on your device and have duplicate contacts, view this info. For any other issues you are having with your device, visit our Troubleshooting Assistant.
Choose Contacts to Display on Device
[Device-Specific Instructions]
If your phone is displaying duplicate contacts, view this info. For other issues you are having with your device, visit our Troubleshooting Assistant.
Add a Contact - LG Enlighten®
[Device-Specific Instructions]
Caller ID Image - LG Enlighten®
[Device-Specific Instructions]
Contact Display Options - LG Enlighten®
[Device-Specific Instructions]
Delete a Contact - LG Enlighten®
[Device-Specific Instructions]
Edit a Contact - LG Enlighten®
[Device-Specific Instructions]
Export Contacts to SD Card - LG Enlighten®
[Device-Specific Instructions]
LG Enlighten™ Simulator: Adding a Contact
[Interactive Simulation]
Learn how to add a contact to your contact list in your LG Enlighten.
LG Enlighten™ Simulator: Adding a Contact to a Group
[Interactive Simulation]
Discover how to add a contact to a group on your LG Enlighten Smartphone.
LG Enlighten™ Simulator: Adding a Picture to a Contact
[Interactive Simulation]
Discover how to add a picture to an existing contact in your LG Enlighten contact list.
LG Enlighten™ Simulator: Adding a Ringtone to a Contact
[Interactive Simulation]
Learn how to assign a ringtone to a contact on your LG Enlighten Smartphone.
LG Enlighten™ Simulator: Assigning a Speed Dial
[Interactive Simulation]
Explore how to assign a speed dial on your LG Enlighten Smartphone.
LG Enlighten™ Simulator: Sharing Contact Information
[Interactive Simulation]
A visual walkthrough for sharing contact information on your LG Enlighten Smartphone.
LG Enlighten™ Simulator: View Missed Calls and Add as a Contact
[Interactive Simulation]
Discover how to view missed calls and add a missed call as a contact on your LG Enlighten Smartphone.

Data

Bonus Data FAQs
[FAQs]
Learn the about the options to add bonus data to your devices on the new Verizon Plan.
Data Usage FAQs
[FAQs]
Learn about how your devices use data, how to determine the right amount of data for the devices on your account, and tools to monitor your data usage
Data Utilization FAQs
[FAQs]
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
Data Gifting FAQs
[FAQs]
Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.
Turn Data On / Off - LG Enlighten®
[Device-Specific Instructions]
Data Roaming - LG Enlighten®
[Device-Specific Instructions]
If you can't connect to the Internet / have no network connection or can't send/receive email/text/pics/videos, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Date & Time

Date and Time Settings - LG Enlighten®
[Device-Specific Instructions]
Auto Date and Time - Android®
[Device-Specific Instructions]
If you want your smartphone to automatically populate the date and time based on your location, view this info.

Device ID & Info

Troubleshooting FAQs
[FAQs]
Frequently Asked Questions about device Troubleshooting from Verizon Wireless. Get quick answers to common device issues.
Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's assessed if you turn in your device for a Certified Like-New Replacement device and your returned device is found damaged.
Locating the 4G SIM PIN / PUK
[How to Use Guide]
Learn how to find the SIM PIN and PUK numbers for your 4G LTE SIM card.
How to Use Guide: Identifying Device Damage
[How to Use Guide]
A How to Use guide about identifying device damage.
Locating ESN or MEID Numbers on Handsets
[General Information]
How to locate the ESN or MEID number on handsets.
Check for Physical Damage
[Device-Specific Instructions]
View MAC Address - LG Enlighten®
[Device-Specific Instructions]
View Phone Info - LG Enlighten®
[Device-Specific Instructions]
View Phone Number - LG Enlighten®
[Device-Specific Instructions]

Device Settings

Turn TalkBack On / Off - Android®
[Device-Specific Instructions]
Airplane Mode - LG Enlighten®
[Device-Specific Instructions]
DTMF - LG Enlighten®
[Device-Specific Instructions]
Display Settings - LG Enlighten®
[Device-Specific Instructions]
LG Enlighten™ Simulator: Turning Airplane Mode On and Off
[Interactive Simulation]
An interactive guide for setting your LG Enlighten to airplane mode.
LG Enlighten™ Simulator: Changing the Ringtone
[Interactive Simulation]
Explore how to change the ringtone on your LG Enlighten Smartphone.
LG Enlighten™ Simulator: Setting the Screen Timeout
[Interactive Simulation]
A visual guide to saving energy on your LG Enlighten Smartphone by adjusting your Screen Timeout.
LG Enlighten™ Simulator: Setting to Silent
[Interactive Simulation]
A visual guide for setting your LG Enlighten to silent.
Restriction Settings - LG Enlighten®
[Device-Specific Instructions]
System Select - LG Enlighten®
[Device-Specific Instructions]
Touchscreen Settings - LG Enlighten®
[Device-Specific Instructions]
Turn Screen Rotation On / Off - LG Enlighten®
[Device-Specific Instructions]
If the screen/display on your device doesn't flip or rotate, this shows how to fix it. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Email/Gmail

Internet Spam Blocking - My Verizon Website
[Device-Specific Instructions]
To permanently block text message spam sent from email addresses, email domains and/or text nicknames, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Standard Email Messaging Ports
[Device-Specific Instructions]
Delete Email Messages - LG Enlighten®
[Device-Specific Instructions]
Delete Gmail™ Messages - LG Enlighten®
[Device-Specific Instructions]
Gmail™ Auto Signature - LG Enlighten®
[Device-Specific Instructions]
Gmail™ Notifications - LG Enlighten®
[Device-Specific Instructions]
Gmail™ Sync - LG Enlighten®
[Device-Specific Instructions]
LG Enlighten™ Simulator: Setting Up a Personal Email Account
[Interactive Simulation]
Discover how to set up a personal email account on your LG Enlighten.
LG Enlighten™ Simulator: Adding Additional Accounts
[Interactive Simulation]
Learn how to add additional accounts to your LG Enlighten Smartphone.
LG Enlighten™ Simulator: Composing an Email
[Interactive Simulation]
A step-by-step visual guide for composing an email using your LG Enlighten.
LG Enlighten™ Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email using your LG Enlighten.
LG Enlighten™ Simulator: Including an Attachment with an Email
[Interactive Simulation]
Learn how to include an email attachment on your LG Enlighten Smartphone.
LG Enlighten™ Simulator: Replying to an Email
[Interactive Simulation]
A visual guide for replying to email on your LG Enlighten.
LG Enlighten™ Simulator: Sending an Email to a Group
[Interactive Simulation]
An interactive guide for sending an email to a group using your LG Enlighten Smartphone.
LG Enlighten™ Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to set up a corporate email account on your LG Enlighten.
LG Enlighten™ Simulator: Setting an Email Alert
[Interactive Simulation]
Explore how to set up an email alert using your LG Enlighten.
LG Enlighten™ Simulator: Switching Between Email Accounts
[Interactive Simulation]
A visual walkthrough for switching between email accounts on your LG Enlighten Smartphone.
Remove Corporate Email Account (Exchange ActiveSync®) - LG Enlighten®
[Device-Specific Instructions]
Removing then re-adding a corporate email account (Exchange ActiveSync) often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove Gmail™ Account - LG Enlighten®
[Device-Specific Instructions]
Removing then re-adding a Gmail account often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove a Personal Email Account - LG Enlighten®
[Device-Specific Instructions]
Removing then re-adding an email account often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Reply to a Gmail™ Message - LG Enlighten®
[Device-Specific Instructions]
Reply to an Email Message - LG Enlighten®
[Device-Specific Instructions]
Troubleshooting Personal and Corporate Email
[Video]
Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21
View Email Messages - LG Enlighten®
[Device-Specific Instructions]
View Gmail™ Messages - LG Enlighten®
[Device-Specific Instructions]

GPS & Location Based Services

E911 Compliance FAQs
[FAQs]
Review information about calling 911 from your mobile phone.
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.
Turn GPS Location On / Off - LG Enlighten®
[Device-Specific Instructions]

Home Screen

Access Notification Panel - LG Enlighten®
[Device-Specific Instructions]
Add Folders to Home Screen - LG Enlighten®
[Device-Specific Instructions]
Add Widgets to Home Screen - LG Enlighten®
[Device-Specific Instructions]
LG Enlighten™ Simulator: Adding and Deleting Widgets
[Interactive Simulation]
Learn how to add and delete widgets on your LG Enlighten.
LG Enlighten™ Simulator: Moving Widgets
[Interactive Simulation]
A visual instruction guide for moving widgets on your LG Enlighten's Home screen.
LG Enlighten™ Simulator: Moving and Deleting a Canvas
[Interactive Simulation]
Discover how to move and delete a canvas on your LG Enlighten Smartphone.
LG Enlighten™ Simulator: Searching the Web from the Home Screen
[Interactive Simulation]
Explore how to search the Web from the Home screen of your LG Enlighten Smartphone.
Rename Home Screen Folder - LG Enlighten®
[Device-Specific Instructions]
View Home Screen Panels - LG Enlighten®
[Device-Specific Instructions]

Hotspot

Mobile Hotspot FAQs
[FAQs]
Learn about Mobile Hotspot which lets you share your device's Internet connection with other devices using Wi-Fi. Also, find out how to use it and how you're charged for it.
LG Enlighten™ Simulator: Managing Users in Mobile Hotspot
[Interactive Simulation]
Learn how to manage the users accessing your LG Enlighten's Mobile Hotspot.
LG Enlighten™ Simulator: Mobile Hotspot Security Settings
[Interactive Simulation]
An interactive guide for changing the Mobile Hotspot security settings on your LG Enlighten Smartphone.
LG Enlighten™ Simulator: Turning On Mobile Hotspot
[Interactive Simulation]
Discover how to activate the Mobile Hotspot features of your LG Enlighten.
Mobile Hotspot - LG Enlighten®
[Device-Specific Instructions]
Mobile Hotspot Settings - LG Enlighten®
[Device-Specific Instructions]

Internet & Web Browser

Disable Work Offline - Internet Browser
[Device-Specific Instructions]
Determining Internet Connection Speeds
[Device-Specific Instructions]
Turn JavaScript On / Off - LG Enlighten®
[Device-Specific Instructions]
If you can't view websites or pages won't load/render on your device, checking your JavaScript settings often helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Web Browser - LG Enlighten®
[Device-Specific Instructions]
Allow / Block Browser Cookies - LG Enlighten®
[Device-Specific Instructions]
If you can't browse the Internet or view website images on your Enlighten by LG, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Clear Temporary Internet Files - LG Enlighten®
[Device-Specific Instructions]
If you're having trouble connecting to the Internet or a web page won't display on your device, follow these steps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Turn Data On / Off - LG Enlighten®
[Device-Specific Instructions]
Access Websites - LG Enlighten®
[Device-Specific Instructions]
Add a Browser Bookmark - LG Enlighten®
[Device-Specific Instructions]
Delete a Browser Bookmark - LG Enlighten®
[Device-Specific Instructions]
Edit a Browser Bookmark - LG Enlighten®
[Device-Specific Instructions]
LG Enlighten™ Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website in your LG Enlighten.
LG Enlighten™ Simulator: Opening and Closing Browser Windows
[Interactive Simulation]
A visual walkthrough of opening and closing windows in your LG Enlighten's Web browser.
LG Enlighten™ Simulator: Searching the Web by Keypad
[Interactive Simulation]
Explore the most common ways to search the Web while on your LG Enlighten.
LG Enlighten™ Simulator: Searching the Web by Voice
[Interactive Simulation]
Discover how you can use your LG Enlighten to search the Web with your voice.
Launch a Browser Bookmark - LG Enlighten®
[Device-Specific Instructions]
Save Pictures from Browser - LG Enlighten®
[Device-Specific Instructions]

Language

Asian Language FAQs
[FAQs]
Learn the basics about using Asian languages on smartphones or tablets, including how to find a device that offers the language you want.
Language Selection - LG Enlighten®
[Device-Specific Instructions]

Lock, Unlock, Password & Security

Change Device Password - LG Enlighten®
[Device-Specific Instructions]
LG Enlighten™ Simulator: Locking and Unlocking Your Device
[Interactive Simulation]
Learn how to lock and unlock the security features of your LG Enlighten Smartphone.
Manage Screen Lock Settings - LG Enlighten®
[Device-Specific Instructions]
Set Up Screen Lock - LG Enlighten®
[Device-Specific Instructions]
Turn Off Screen Lock - LG Enlighten®
[Device-Specific Instructions]
Unlock the Device - LG Enlighten®
[Device-Specific Instructions]

Memory/Storage

Format SD Card via PC
[Device-Specific Instructions]
Remove SD Card - LG Enlighten®
[Device-Specific Instructions]
Check Memory - LG Enlighten®
[Device-Specific Instructions]
Export Contacts to SD Card - LG Enlighten®
[Device-Specific Instructions]
Format SD Card - LG Enlighten®
[Device-Specific Instructions]
Insert SD Card - LG Enlighten®
[Device-Specific Instructions]

Music

MP3 Player FAQs
[FAQs]
Learn about playing music on your mobile device.
Create Music Playlist - LG Enlighten®
[Device-Specific Instructions]
Delete a Music Playlist - LG Enlighten®
[Device-Specific Instructions]
Move Music from the Device - LG Enlighten®
[Device-Specific Instructions]
Play Music Files - LG Enlighten®
[Device-Specific Instructions]
Rename a Music Playlist - LG Enlighten®
[Device-Specific Instructions]

Navigating & Multitasking

LG Enlighten™ Simulator: Accessing Open Applications
[Interactive Simulation]
A step-by-step guide for accessing open applications on your LG Enlighten Smartphone.
LG Enlighten™ Simulator: Accessing the Notifications Panel
[Interactive Simulation]
An interactive map of the features of the Notifications panel on your LG Enlighten Smartphone.
LG Enlighten™ Simulator: Getting Around on Your Device
[Interactive Simulation]
An interactive map of the most important features of your LG Enlighten Smartphone.
LG Enlighten™ Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for navigating multiple Home screens while using your LG Enlighten Smartphone.

Operating System & Software

Android Operating System (OS) FAQs
[FAQs]
Learn about the Android operating system, including what it is, how to find your version, how to get an update and more.
Software Update: LG Enlighten
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your LG Enlighten.
Factory Data Reset (Powered Off) - LG Enlighten®
[Device-Specific Instructions]
A hard reset may help with: screen not working (blank or frozen screen), application issues (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing a hard...
Factory Data Reset (Powered On) - LG Enlighten®
[Device-Specific Instructions]
A hard reset may help with: screen not working (blank or frozen screen), application issues (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing a hard...
View Software Version - LG Enlighten®
[Device-Specific Instructions]

SIM Card

4G SIM Card Tips and Tricks
[Device-Specific Instructions]

Sounds, Volume & Audio

Set Ringtones - LG Enlighten®
[Device-Specific Instructions]
Speakerphone - LG Enlighten®
[Device-Specific Instructions]
Vibrate Mode - LG Enlighten®
[Device-Specific Instructions]
Volume Controls - LG Enlighten®
[Device-Specific Instructions]
When you aren't getting notifications or your device doesn't vibrate/ring when receiving calls/texts/emails, you might need to adjust volume controls. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have...

Text & Multimedia Messaging

Text Messaging FAQs
[FAQs]
Learn to send and receive text messages, how to store your texts and block unwanted texts, and how you are charged for texts by plan.
Verizon Messages - Basic Use
[Video]
Verizon Messages is a text messaging app from Verizon Wireless. Use Verizon Messages on available smartphones to send and receive messages easily.
Length: 1:24
Text to Landline FAQs
[FAQs]
Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.
Verizon Messages - On the Move
[Video]
With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 2:04
Verizon Messages - Getting Creative
[Video]
Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 1:31
Picture/Video Messaging Email Address
[Device-Specific Instructions]
Auto Receive Messages - LG Enlighten®
[Device-Specific Instructions]
Delete Messages - LG Enlighten®
[Device-Specific Instructions]
LG Enlighten™ Simulator: Ignoring a Call and Send a Text Message
[Interactive Simulation]
A visual guide for ignoring a call and sending a text message on your LG Enlighten Smartphone.
LG Enlighten™ Simulator: Forwarding a Text Message
[Interactive Simulation]
Explore how to forward a text message from your LG Enlighten.
LG Enlighten™ Simulator: Replying to a Text Message
[Interactive Simulation]
Learn how to reply to a text message on your LG Enlighten Smartphone.
LG Enlighten™ Simulator: Sending a Message to a Group
[Interactive Simulation]
A step-by-step walkthrough for sending a group text message using your LG Enlighten Smartphone.
LG Enlighten™ Simulator: Setting a Text Alert
[Interactive Simulation]
Discover how to set a text alert on your LG Enlighten Smartphone.
LG Enlighten™ Simulator: Using Voice to Text
[Interactive Simulation]
An interactive guide for using voice to text on your LG Enlighten.
Message Options - LG Enlighten®
[Device-Specific Instructions]
Text Message Signature - Android™
[Device-Specific Instructions]
View Text Messages - LG Enlighten®
[Device-Specific Instructions]

Tips, Tricks & Shortcuts

Top 10 Things to Do with Your New Smartphone
[General Information]
Get the most out of your new smartphone with this list of practical tips to help you get started.
Cut, Copy and Paste Text - LG Enlighten®
[Device-Specific Instructions]
LG Enlighten™ Simulator: Expand and Contract Categories
[Interactive Simulation]
Discover how to expand and contract application categories on your LG Enlighten Smartphone.
LG Enlighten™ Simulator: Reorder a Category
[Interactive Simulation]
Explore how to reorder an application category on your LG Enlighten Smartphone.
LG Enlighten™ Simulator: Add a New Category
[Interactive Simulation]
A visual guide for adding a new application category to your LG Enlighten Smartphone.
LG Enlighten™ Simulator: Move an App to a New Category
[Interactive Simulation]
A guide for moving an application to a new category on the Application menu of your LG Enlighten Smartphone.
LG Enlighten™ Simulator: Use Voice Actions
[Interactive Simulation]
LG Enlighten™ Simulator: Use Voice Actions
LG Enlighten™ Simulator: View How-To Videos
[Interactive Simulation]
An interactive guide for using the How To Videos on your LG Enlighten Smartphone.

Visual & Hearing Accessibility

Turn TalkBack On / Off - Android®
[Device-Specific Instructions]
TTY Settings - LG Enlighten®
[Device-Specific Instructions]

Wallpapers/Theme

LG Enlighten™ Simulator: Changing the Wallpaper
[Interactive Simulation]
Learn how to change your LG Enlighten's wallpaper or background.
LG Enlighten™ Simulator: Set Picture as Wallpaper
[Interactive Simulation]
Explore how to set your pictures as your LG Enlighten's wallpaper.
Set Wallpaper - LG Enlighten®
[Device-Specific Instructions]

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Information about using Wi-Fi networks with a mobile device, like a smartphone or tablet.
Network Mode Settings - Android™
[Device-Specific Instructions]
Add a Wi-Fi Network - LG Enlighten®
[Device-Specific Instructions]
Remove Wi-Fi Connection - LG Enlighten®
[Device-Specific Instructions]
Troubleshooting a Wi-Fi Connection
[Video]
Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55
Turn Wi-Fi On / Off - LG Enlighten®
[Device-Specific Instructions]
View Signal Strength - LG Enlighten®
[Device-Specific Instructions]

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