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Call Forwarding
Caller ID
Caller Name ID
HD Voice
International
Push to Talk Plus
Ringtones & Ringback Tones
Voicemail
Wireless Emergency Alerts
Turn Call Forwarding Off from the Device
If you're not receiving calls, callers aren't getting through (e.g., fast busy signal, invalid number announcement, etc.) or they're getting an unknown party, view this.
Turn Call Forwarding On - My Verizon Website
This provides instructions for forwarding calls to another number via the My Verizon website.
Block Caller ID for an Outbound Call
Here's how to block your number from appearing on another device's Caller ID on a per-call basis.
Edit Share Name ID
Here's how to edit how your name displays on someone else's Caller ID via the My Verizon website or app.
Company Name ID FAQs
Learn how customize the outgoing calls of each line in your company. Set up a unique name and image that will appear on compatible phones that you call.
Cancel Share Name ID - My Verizon Website
Here's how to remove Caller Name ID from your account via the My Verizon website.
Caller ID Spoofing
Here's info on Caller ID spoofing and options to prevent and report it.
Initial Setup (Free Trial) - Caller Name ID - Android®
Here's how to sign up for the free 10-day trial of Verizon Caller Name ID from your Android smartphone.
Setup Picture ME - Caller Name ID - Android®
For help setting up Caller Name ID Picture ME option, view this info.
City and State Lookup - Caller Name ID - Android®
Here's how to use City and State Lookup when using Caller Name ID on your Android device.
Incoming Call Indicators - Caller Name ID
For Incoming Call Indicator options, view this info.
Block / Report Picture - Caller Name ID - Android®
For help Blocking or Reporting a picture from the Caller Name ID app, use this info.
Picture ME Viewer Settings - Caller Name ID - Android®
For help setting up the Caller Name ID Picture ME option, view this info.
Unsubscribe - Caller Name ID - Android®
For help unsubscribing to Caller Name ID, use this info.
Software Version - Caller Name ID
For help viewing the Caller Name ID app version, view this info.
Add to Contacts - Caller Name ID app
Here's how to mark an unknown caller as spam or add it to your contacts via the Caller Name ID app.
Add / Remove Number - Block List - Caller Name ID - Android
Here's how to add or remove a number from the Block List in Caller Name ID on your Android device.
Add Number to Spam List - Caller Name ID - Android
Here's how to add a number to the Spam List when using Caller Name ID on your Android device.
Enable Spam Filter - Caller Name ID - Android
Here's how to enable the Spam filter when using Caller Name ID on your Android device.
Report a Number - Caller Name ID - Android
Here's how to report a number that is a Spam or telemarketer number using Caller Name ID on your Android device.
LG G3 Simulator: Activating HD Voice
Learn how to activate HD Voice with your LG G3 to place video and HD Voice calls.
LG G3 Simulator: Calling with HD Voice
Learn how to make an HD Voice call for a clearer, more natural sound using your LG G3.
LG G3 Simulator: Calling with Video
An interactive guide on how to make a video call to a contact with HD Voice using your LG G3.
Place an International Call
Here's info on rates and dialing instructions for international calling from inside or outside the US.
Video:
Preparing for International Travel
(length: 3:23)
Prepare for International Travel by choosing your own travel plan and turning on your devices travel settings.
Length: 3:23
Video:
Switching Your LG G3 to Global Mode
(length: 1:15 )
Find your phone number and SIM card. Prepare for travel abroad by swtiching your LG G3 to global mode. See the steps in this video.
Length: 1:15
Manage International Plan and View Usage - My Verizon app
Here's how to manage international plans and view international data usage via the My Verizon app.
International Ready Check - My Verizon app
Use the International Ready Check to determine if your device can be used while traveling internationally.
View International Usage - TravelPass® - My Verizon website (Prepaid)
Here's how to view international usage details and charges via the My Verizon website (Prepaid).
App Settings - Push To Talk Plus
Here's how modify your app settings for Push to Talk Plus.
Edit a Contact - Push To Talk Plus
To edit a Push to Talk Plus contact, view this info.
Send / Receive Instant Personal Alerts - Push To Talk Plus
To send an Instant Personal Alert using Push to Talk Plus, view this info.
Create a Group - Push To Talk Plus
Here's how to create Push to Talk Plus group.
Delete a Contact - Push To Talk Plus
To share delete a Push to Talk Plus contact, view this info.
Edit Groups - Push To Talk Plus
Here's how to edit a group using Push to Talk Plus.
Delete Groups - Push To Talk Plus
Here's how to delete a Push to Talk Plus group.
Place or Receive Individual Calls - Push To Talk Plus
Here's how to place or receive individual calls using Push to Talk Plus.
Place or Receive Group Calls - Push To Talk Plus
Here's how to place or receive group calls using Push to Talk Plus.
Verizon Tones: Ringtones and Ringback Tones FAQs
Learn about customizing the ringtones you hear when your phone rings and Ringback Tones others hear when they call your phone. Find out how to purchase, remove and manage them through Verizon Tones.
Assign Ringback Tones
Here's how to assign your Ringback tones.
Purchasing Ringback Tones - Website
Here's how to purchase Ringback Tones for your device.
Visual Voicemail FAQs
Use the Visual Voicemail app to check your voicemail messages without placing a call. Play messages from your screen. Upgrade to Premium Visual Voicemail.
Set Up Voicemail
Here's instructions on how to set up your Voicemail and greeting.
Reset Voicemail Password from Device
Here's how change or reset your Voicemail password from your phone.
Retrieve Voicemail Messages
Here's how to retrieve voicemail messages from your device or another phone.
Reset Voicemail Password - My Verizon Website
Here's how to change or reset your Voicemail password via the My Verizon website.
Voicemail Options
Here's info on how to use your Voicemail service.
Retrieve a Fax - Voicemail
Here's how to retrieve a fax sent to your phone via the Premium Visual Voicemail app.
Check Voicemail - LG G3
Here's how to check your Voicemail messages from the Visual Voicemail app, on your phone or a different phone.
Access Basic Visual Voicemail - LG
Here's how to access the Visual Voicemail app on your LG phone.
Forward a Premium Visual Voicemail Message - LG
Here's how to forward a Premium Visual Voicemail message on your LG phone.
Check for Visual Voicemail Messages - LG
Here's how to check for Visual Voicemail messages on your LG device.
Play a Basic Visual Voicemail Message - LG
Here's how to play a Basic Visual Voicemail message on your LG phone.
Reply to a Premium Visual Voicemail Message - LG
Here's how to reply to a Premium Visual Voicemail message on your LG phone.
Add a Contact via Basic Visual Voicemail - LG
Here's how to add a contact on your LG phone via Basic Visual Voicemail.
Delete Basic Visual Voicemail Messages - LG
Here's how to delete Basic Visual Voicemail messages for LG smartphone.
Premium Visual Voicemail Caller Greeting - LG
Here's how to record a customized Premium Visual Voicemail caller greeting on your LG phone.
Reset Locked Out Voicemail Password
Here's how to reset your Voicemail password when locked out.
Set Up a Basic Visual Voicemail Greeting - LG
Here's how to set up a Basic Visual Voicemail greeting for your LG device.
Wireless Emergency Alerts FAQs
Frequently asked questions about Wireless Emergency Alerts, including Presidential Alerts, Imminent Danger Alerts and AMBER Alerts.
Wireless Emergency Alert Capable Devices
A list of Wireless Emergency Alert Capable Devices
Wireless Emergency Alerts - LG G3
To manage emergency alerts (e.g., AMBER Alerts, etc.) for your device, view this info.
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