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All Topics
Call Filter
Call Forwarding
Caller ID
Caller Name ID
HD Voice
International
Push to Talk Plus
Ringtones & Ringback Tones
Voicemail
Wireless Emergency Alerts
Call Filter - Android™ - Initial Setup (Free Trial)
Here's how to sign up for the free 10-day trial of Verizon Call Filter from your Android smartphone.
Call Filter - Android™ - Add to Contacts
Here's how to add Call Filter info to Contacts on your Android device.
Turn Call Forwarding Off from the Device
If you're not receiving calls, callers aren't getting through (e.g., fast busy signal, invalid number announcement, etc.) or they're getting an unknown party, view this.
My Verizon Website - Turn Call Forwarding On
This provides instructions for forwarding calls to another number via the My Verizon website.
Block Caller ID for an Outbound Call
Here's how to block your number from appearing on another device's Caller ID on a per-call basis.
Edit Share Name ID
Here's how to edit how your name displays on someone else's Caller ID via the My Verizon website or app.
Company Name ID FAQs
Learn how customize the outgoing calls of each line in your company. Set up a unique name and image that will appear on compatible phones that you call.
My Verizon Website - Cancel Share Name ID
Here's how to remove Share Name ID from your account via the My Verizon website.
Caller ID Spoofing
Here's info on Caller ID spoofing which may help if you're getting calls from random numbers.
Call Filter - Cancel Free Trial
Here's how to cancel the free trial of the Call Filter service.
Call Filter - Android™ - Setup Profile Picture
Here's how to setup a profile picture via the Call Filter app on your Android device.
Call Filter - Android™ - City and State Lookup
Here's how to use City and State Lookup when using Call Filter on your Android device.
Call Filter - Incoming Call Indicators
Here's how to identify incoming call indicators when using the Call Filter app.
Call Filter - Android™ - Block / Report Picture
Here's how to block or report a picture from the Call Filter app.
Call Filter - Android™ - Show Caller Pictures
Here's how to show pictures of the calling party via the Call Filter app on your Android device.
Call Filter - Android™ - Unsubscribe
Here's how to unsubscribe from Call Filter on your Android device.
Call Filter - Android™ - View Software Version
Here's how to view the Call Filter app version on your Android device.
Call Filter - Apple® iPhone® - Add to Contacts
Here's how to mark an unknown caller as spam or add it to your contacts via the Call Filter app.
Call Filter - Android™ - Add / Remove Number - Block List
Here's how to add or remove a number from the Block List in the Call Filter app on your Android device.
Call Filter - Android™ - Add Number to Spam List
Here's how to add a number to the Spam List when using the Call Filter app on your Android device.
Call Filter - Android™ - Enable Spam Filter
Here's how to enable the Spam filter when using the Call Filter app on your Android device.
Call Filter - Android™ - Report a Number
Here's how to report a Spam or telemarketer number using the Call Filter app on your Android device.
HD Voice for Android FAQs
Learn how to get HD voice, featuring call audio that sounds like you’re face-to-face, 6-way conference calls and simultaneous calling and data use, all on Verizon’s 4G LTE network.
LG G3 Simulator: Activating HD Voice
Learn how to activate HD Voice with your LG G3 to place video and HD Voice calls.
LG G3 Simulator: Calling with HD Voice
Learn how to make an HD Voice call for a clearer, more natural sound using your LG G3.
LG G3 Simulator: Calling with Video
An interactive guide on how to make a video call to a contact with HD Voice using your LG G3.
Place an International Call
Here's info on rates and dialing instructions for international calling from inside or outside the US.
Video:
Preparing for International Travel
(length: 3:23)
Prepare for International Travel by choosing your own travel plan and turning on your devices travel settings.
Length: 3:23
Video:
Switching Your LG G3 to Global Mode
(length: 1:15 )
Find your phone number and SIM card. Prepare for travel abroad by swtiching your LG G3 to global mode. See the steps in this video.
Length: 1:15
My Verizon app - Manage International Plan and View Usage
Here's how to manage international plans and view international data usage via the My Verizon app.
My Verizon app - International Ready Check
Use the International Ready Check to determine if your device can be used while traveling internationally.
TravelPass® - My Verizon Website (Prepaid) - View International Usage
Here's how to view international usage details and charges via the My Verizon website (Prepaid).
Push to Talk Plus - App Settings
Here's how modify your app settings for Push to Talk Plus.
Push to Talk Plus - Edit a Contact
To edit a Push to Talk Plus contact, view this info.
Push to Talk Plus - Send / Receive Instant Personal Alerts
To send an Instant Personal Alert using Push to Talk Plus, view this info.
Push to Talk Plus - Create a Group
Here's how to create Push to Talk Plus group.
Push to Talk Plus - Delete a Contact
To share delete a Push to Talk Plus contact, view this info.
Push to Talk Plus - Edit Groups
Here's how to edit a group using Push to Talk Plus.
Push to Talk Plus - Delete Groups
Here's how to delete a Push to Talk Plus group.
Push to Talk Plus - Place or Receive Individual Calls
Here's how to place or receive individual calls using Push to Talk Plus.
Push to Talk Plus - Place or Receive Group Calls
Here's how to place or receive group calls using Push to Talk Plus.
Verizon Tones: Ringtones and Ringback Tones FAQs
Learn about customizing the ringtones you hear when your phone rings and Ringback Tones others hear when they call your phone. Find out how to purchase, remove and manage them through Verizon Tones.
Assign Ringback Tones - My Verizon Website
Here's how to assign your Ringback Tones to a contact via the Media Store on the My Verizon website.
Purchase Ringback Tones - My Verizon Website
Here's how to purchase Ringback Tones for your device.
Delete a Ringback Tone - My Verizon Website
Here's how to delete a Ringback Tone via the Media Store on the My Verizon website.
Purchasing Ringback Tones - Device
Here's how to buy Ringback Tones on a device.
Ringback Tones - Adjust Caller Greeting Settings - My Verizon Website
Here's how to adjust the greeting callers hear before your tone plays via the Media Store on the My Verizon website.
Download Pending Ringtones - Verizon Tones - Android™
Here's how to download pending ringtones via the Verizon Tones app on your Android device.
Ringback Tones - Create / Delete a Playlist - My Verizon Website
Here's how to create or delete a Ringback Tone playlist via the Media Store on the My Verizon website.
Ringback Tones - Edit a Playlist - My Verizon Website
Here's how to edit a Ringback Tone playlist via the Media Store on the My Verizon website.
Ringback Tones - Subscribe via the My Verizon Website
Here's how to subscribe to Ringback Tones via the My Verizon website.
Visual Voicemail FAQs
Use the Visual Voicemail app to check your voicemail messages without placing a call. Play messages from your screen. Upgrade to Premium Visual Voicemail.
Set Up Voicemail
Here's instructions on how to set up your Voicemail and greeting.
Reset Voicemail Password from Device
Here's how change or reset your Voicemail password from your phone.
Retrieve Voicemail Messages
Here's how to retrieve voicemail messages from your device or another phone.
Voicemail Options
Here's info on how to use your Voicemail service.
LG G3 - Check Voicemail
Here's how to check your Voicemail messages from the Visual Voicemail app, on your phone or a different phone.
Access Basic Visual Voicemail - LG
Here's how to access the Visual Voicemail app on your LG phone.
Forward a Premium Visual Voicemail Message - LG
Here's how to forward a Premium Visual Voicemail message on your LG phone.
Check for Visual Voicemail Messages - LG
Here's how to check for Visual Voicemail messages on your LG device.
Play a Basic Visual Voicemail Message - LG
Here's how to play a Basic Visual Voicemail message on your LG phone.
Reply to a Premium Visual Voicemail Message - LG
Here's how to reply to a Premium Visual Voicemail message on your LG phone.
Add a Contact via Basic Visual Voicemail - LG
Here's how to add a contact on your LG phone via Basic Visual Voicemail.
Delete Basic Visual Voicemail Messages - LG
Here's how to delete Basic Visual Voicemail messages for LG smartphone.
Premium Visual Voicemail Caller Greeting - LG
Here's how to record a customized Premium Visual Voicemail caller greeting on your LG phone.
Reset Locked Out Voicemail Password
Here's how to reset your Voicemail password when locked out.
Save a Basic Visual Voicemail Message - LG
Here's how to save a Basic Visual Voicemail message on your LG phone.
Set Up a Basic Visual Voicemail Greeting - LG
Here's how to set up a Basic Visual Voicemail greeting for your LG device.
Wireless Emergency Alerts FAQs
Frequently asked questions about Wireless Emergency Alerts, including Presidential Alerts, Imminent Danger Alerts and AMBER Alerts.
Wireless Emergency Alert Capable Devices
A list of Wireless Emergency Alert Capable Devices
LG G3 - Wireless Emergency Alerts
To manage emergency alerts (e.g., AMBER Alerts, etc.) for your device, view this info.
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