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LG G3 - Support Overview

Find device-specific support and online tools for your LG G3.

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Top 10 things to do with your new smartphone

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Call Forwarding

Caller ID

Caller Name ID

HD Voice

International

Push to Talk Plus

Ringtones & Ringback Tones

Voicemail

Wireless Emergency Alerts

Call Forwarding

Turn Call Forwarding Off from the Device

If you're not receiving calls, callers aren't getting through (e.g., fast busy signal, invalid number announcement, etc.) or they're getting an unknown party, view this.

My Verizon Website - Turn Call Forwarding On

This provides instructions for forwarding calls to another number via the My Verizon website.

Caller ID

Edit Share Name ID

Here's how to edit how your name displays on someone else's Caller ID via the My Verizon website or app.

Company Name ID FAQs

Learn how customize the outgoing calls of each line in your company. Set up a unique name and image that will appear on compatible phones that you call.

My Verizon Website - Cancel Share Name ID

Here's how to remove Share Name ID from your account via the My Verizon website.

LG G3 - Caller ID Image

Spam / Caller ID Spoofing

Here's info on spam and Caller ID spoofing which may help if you're getting calls from random numbers.

Caller Name ID

Call Filter - Android™ Smartphone - Manage Profile Picture

Here's how to manage your profile picture via the Call Filter app on your Android smartphone.

Call Filter - Android™ Smartphone - Block / Report Picture

Here's how to block or report a picture via the Call Filter app on your Android smartphone.

Call Filter - Android™ Smartphone - Show Caller Pictures

Here's how to show pictures of the calling party via the Call Filter app on your Android smartphone.

Call Filter - Android™ - Unsubscribe

Here's how to unsubscribe from Call Filter on your Android device.

Call Filter - Apple® iPhone® - Add to Contacts

Here's how to mark an unknown caller as spam or add it to your contacts via the Call Filter app.

Call Filter - Android™ Smartphone - Add / Remove Number - Block List

Here's how to add or remove a number from the block list via the Call Filter app on your Android device.

Call Filter - Android™ Smartphone - Add Number to Spam List

Here's how to add a number to the Spam List when using the Call Filter app on your Android device.

Call Filter - Android™ Smartphone - Enable Spam Filter

Here's how to enable the Spam filter when using the Call Filter app on your Android smartphone.

Call Filter - Android™ Smartphone - Report a Number

Here's how to report a Spam or telemarketer number using the Call Filter app on your Android smartphone.

HD Voice

HD Voice for Android FAQs

Learn how to get HD voice, featuring call audio that sounds like you’re face-to-face, 6-way conference calls and simultaneous calling and data use, all on Verizon’s 4G LTE network.

LG G3 - Turn Video Call On / Off - HD Voice

LG G3 - Turn Voice & Video On / Off - HD Voice

LG G3 Simulator: Activating HD Voice

Learn how to activate HD Voice with your LG G3 to place video and HD Voice calls.

LG G3 Simulator: Calling with HD Voice

Learn how to make an HD Voice call for a clearer, more natural sound using your LG G3.

LG G3 Simulator: Calling with Video

An interactive guide on how to make a video call to a contact with HD Voice using your LG G3.

LG G3 Simulator: Turning On HD Voice

See how to turn VoLTE Calling on and off for your LG G3.

International

Place an International Call

Here's info on rates and dialing instructions for international calling from inside or outside the US.

Video:
Preparing for International Travel
(length: 3:23)

Prepare for International Travel by choosing your own travel plan and turning on your devices travel settings.

Length: 3:23

LG G3 - Network Mode Setting

Video:
Switching Your LG G3 to Global Mode
(length: 1:15 )

Find your phone number and SIM card. Prepare for travel abroad by swtiching your LG G3 to global mode. See the steps in this video.

Length: 1:15

My Verizon app - Manage International Plan and View Usage

Here's how to manage international plans and view international data usage via the My Verizon app.

My Verizon app - International Ready Check

Use the International Ready Check to determine if your device can be used while traveling internationally.

TravelPass® - My Verizon Website (Prepaid) - View International Usage

Here's how to view international usage details and charges via the My Verizon website (Prepaid).

Push to Talk Plus

Push to Talk Plus - Android™ - Initial Setup

Here's how to set up Push to Talk+ on your Android device.

Push to Talk Plus - App Settings

Here's how modify your app settings for Push to Talk Plus.

Push to Talk Plus - Edit a Contact

Here's how to edit a Push to Talk Plus contact.

Push to Talk Plus - Status Icons

Here's the Push to Talk Plus status icons for your device.

Push to Talk Plus Contact Management Tool - Verify Transaction History

Here's how to verify the transaction history on the Push to Talk contact management tool.

Push to Talk Plus - Send / Receive Instant Personal Alerts

Here's how to send or receive an Instant Personal Alert using Push to Talk Plus.

Push to Talk Plus - Create a Group

Here's how to create Push to Talk Plus group.

Push to Talk Plus - Delete a Contact

Here's how to delete a Push to Talk Plus contact.

Push to Talk Plus Contact Management Tool - Upgrade from 3G to 4G

Here's how to export Push to Talk Plus contacts with the contact management tool when upgrading from a 3G to 4G device.

Push to Talk Plus - Edit Groups

Here's how to edit a group using Push to Talk Plus.

Push to Talk Plus - Set Presence

Here's how to set your presence status on your Push to Talk Plus device.

Push to Talk Plus Contact Management Tool - Create a Sub List

Here's how to create a group sub list on the Push to Talk Plus contact management tool.

Push to Talk Plus Contact Management Tool - Create a Template

Here's how to create a template in the Push to Talk Plus contact management tool.

Push to Talk Plus Contact Management Tool - Create an Enterprise Group

Here's how to create a enterprise group with the Push to Talk Plus contact management tool.

Push to Talk Plus - Delete Groups

Here's how to delete a Push to Talk Plus group.

Push to Talk Plus - Place or Receive Individual Calls

Here's how to place or receive individual calls using Push to Talk Plus.

Push to Talk Plus Contact Management Tool - Assign Contacts

Here's how to assign contacts with the Push to Talk Plus contact management tool.

Push to Talk Plus Contact Management Tool - Assign an Enterprise Group

Here's how to assign a enterprise group with the Push to Talk Plus Contact management tool.

Push to Talk Plus Contact Management Tool - Manage Groups

Here's how to manage group contacts on the Push to Talk Plus contact management tool.

Push to Talk Plus Contact Management Tool - Manage Sub Lists

Here's how to manage sub list with the Push to Talk Plus contact management tool.

Push to Talk Plus Contact Management Tool - Manage Templates

Here's how to manage templates with the Push to Talk Plus contact management tool.

Push to Talk Plus Contact Management Tool - Remove External Contacts

Here's how to remove external contacts with the Push to Talk Plus content management tool.

Push to Talk Plus - Place or Receive Group Calls

Here's how to place or receive group calls using Push to Talk Plus.

Push to Talk Plus - Send a Location Attachment

Here's how to share your Push to Talk Plus location.

Push to Talk Plus - Send a PDF File Attachment

Here's how send a PDF using Push to Talk Plus.

Push to Talk Plus - Send a Picture or Video Attachment

Here's how to share a picture or video attachment using Push to Talk Plus.

Push to Talk Plus - Send a Text Message

Here's how to send a Push to Talk Plus text message.

Push to Talk Plus - Send a Voice Message Attachment

Here's how to send a Push to Talk Plus voice message attachment.

Push to Talk Plus - Set Favorites

Here's how to set favorites through the Push to Talk Plus app.

Ringtones & Ringback Tones

Verizon Tones: Ringtones and Ringback Tones FAQs

Learn about customizing the ringtones you hear when your phone rings and Ringback Tones others hear when they call your phone. Find out how to purchase, remove and manage them through Verizon Tones.