Select Your Device
Samsung Galaxy Tab A (8.0)
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Samsung Galaxy Tab S4
Samsung Galaxy S7
Apple® iPhone® 7
Apple® iPhone® 6s Plus
Apple® iPhone® 6s
Apple® iPhone® 7 Plus
Apple® iPhone® 8 Plus
Samsung Galaxy View
Samsung Galaxy S8
Apple® iPhone® X
Apple® iPhone® 8
Verizon Ellipsis™ Jetpack®
Galaxy Tab E (8.0)
Samsung Galaxy S9
Apple® iPhone® SE
Galaxy J7 / J7 V
Samsung Galaxy S® 5
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy S® 6
Samsung Galaxy Note8
Samsung Galaxy S9+
Samsung Galaxy S7 edge
Apple® iPad® 2
Apple® iPhone® 5s
Samsung Galaxy S® 4
Cadence by Kyocera
LG K20™ V
DROID TURBO 2
Moto Z Force Droid Edition
Apple Watch® Series 3
Verizon Wireless Home Phone
Samsung 3G Network Extender
Verizon Jetpack® MiFi® 6620L
Samsung Galaxy J3 Eclipse
Google Pixel 2 XL
Jetpack® MiFi® 7730L
Pixel™, Phone by Google
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Samsung Galaxy S8+
LG Exalt® LTE
Samsung Galaxy J3 V
GizmoGadget™ by LG
moto g6
Google Pixel 2
Moto Z Play Droid Edition
Samsung 4G LTE Network Extender
Motorola moto z2 play
Motorola moto z2 force edition
Samsung Galaxy Note5
LG Revere® 3
Samsung Galaxy Note® 4
G7 ThinQ
LG G6™
Apple® iPhone® 5c
Verizon Ellipsis® Jetpack® MHS900L
Apple® iPhone® 5
DROID MAXX by MOTOROLA
Samsung Galaxy J3 (2016)
Motorola moto e4
Droid Turbo by Motorola
Verizon Ellipsis® 8
Verizon Ellipsis® 7
Verizon 4G LTE Broadband Router
V20™
KYOCERA DuraXVLTE
Microsoft Lumia 735
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
LG G5
Samsung Gusto® 3
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Verizon LTE Internet and Home Phone
Pixel™ XL, Phone by Google
ASUS ZenFone™ V
Moto Z Droid Edition
Stylo™ 2 V
Verizon MiFi® 4G LTE Global USB Modem U620L
Apple® iPhone® 4
Pantech 4G LTE Global USB Modem UML290
Samsung Galaxy Core Prime™
LG G4™
Hum+ by Verizon
DuraForce PRO with Sapphire Shield
Samsung Galaxy J1™ Prepaid
Samsung Convoy® 4
ZTE Blade™ Vantage Prepaid
Microsoft Surface 3
DuraXV
Verizon Wear24™
GizmoPal™
LG K8 V
LG Cosmos™ 3
ZTE Cymbal® LTE
Motorola moto e4 plus™
PRIV™ by BlackBerry®
Ellipsis® Jetpack® MHS800L
Apple® iPhone® 4s
GizmoPal® 2 by LG
Samsung Galaxy Note® 3
Galaxy J3 Mission
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
LG G3
Verizon Verizon SmartHub with Voice
LG Optimus Zone™ 3
ZenFone™ V Live
Samsung Gear S3 frontier
Samsung Galaxy S6 edge +
DROID MAXX 2
Verizon Wireless Home Phone T2000
Motorola moto e5 play
BlackBerry® Bold™ 9930 smartphone
LG V30®
Verizon 4G LTE USB Modem 551L
Verizon Global USB Modem USB730L
Samsung Galaxy S® III
Verizon Ellipsis® 10
Samsung 4G LTE Network Extender 2
Galaxy J7 V (2nd Gen.)
Toyota Connected Car
Moto G Play
Kyocera DuraXV+
LG V10™
LTE Internet (Installed)
LG Exalt™
Apple® iPad® (6th Generation) 9.7-inch
Galaxy Tab E
Sonim XP5
ZenPad™ Z10
Samsung Convoy™ 3
Samsung Galaxy S® 6 edge
ZenPad™ Z8
DROID MINI by MOTOROLA
Galaxy J3 V (3rd Gen.)
Moto X™ by Motorola
DROID RAZR M by MOTOROLA
BlackBerry Classic
moto g6 play
ASUS ZenPad™ Z8s
LG Extravert™ 2
Apple® iPad® (9.7-inch)
Brigadier™ by Kyocera
Samsung Galaxy J3 (3rd Gen.)
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Casio G'zOne Ravine® 2
Casio G'zOne Commando®
Verizon 4G LTE USB Modem UML295
Sony Xperia® Z3v
Samsung Convoy™ 2
LG ZONE® 4
Ellipsis™ Jetpack® MHS815L
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Intensity™ II
HTC One® (M8)
Samsung Galaxy J7 (2nd Gen.)
LG K4™ LTE
Samsung Gusto® 2
BlackBerry® Q10 smartphone
HTC 10™
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
LG Revere®
Humx
Samsung Galaxy Tab S3
LG G2
LG G Vista
Apple® iPad Pro® (12.9-inch)
Casio G'zOne Commando® 4G LTE
Apple® iPad Pro® (10.5-inch)
Apple® iPad Air® 2
LG G Pad 8.3 LTE
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Apple® iPad mini™ with Retina display
Verizon Ellipsis® 8 HD
ASUS ZenFone™ AR
Gear S2
Gear S®
Samsung Galaxy S® 4 mini
Samsung Brightside™
Arlo Go
Verizon GizmoTab™
DROID ULTRA by MOTOROLA
Samsung Convoy™
BlackBerry® Z10 smartphone
Samsung Galaxy Note® II
DROID RAZR by MOTOROLA
Samsung Galaxy Book
Casio G'zOne Ravine®
Samsung Galaxy Tab®
HTC Desire® 530
Verizon Wireless USB760 Modem
HTC One M9
BlackBerry® Z30 smartphone
LG Octane™
BlackBerry® Bold 9650 smartphone
Apple® iPad Pro®
Verizon MiFi™2200 Intelligent Mobile Hotspot
Samsung Galaxy Tab® 2 (7.0)
LG Accolade™
Samsung Galaxy Note® 10.1
Nokia Lumia 928
HTC One®
Apple® iPad® with Wi-Fi + 4G
Samsung Haven™
Moto X™ (2nd Gen.)
LG Cosmos™ 2
HP Elite x2 1012
HTC Desire® 526
LG Revere® 2
Samsung Intensity™ III
Samsung Gusto®
Samsung Galaxy Tab S2
HTC Desire® 626
Apple® iPad mini® 4
Apple® iPad®
Apple® iPad Pro® (9.7-inch)
DROID RAZR MAXX HD by MOTOROLA
Apple® iPad Air®
Samsung Galaxy Tab® 4 (10.1)
LG VX8300
Galaxy Note® Edge
Samsung Knack™
Yealink One TalkSM IP DECT Phone Bundle
LG enV®3
LG 4G LTE USB Modem VL600
LG Terra™
Samsung Galaxy Camera®
Samsung Galaxy Tab® 2 (10.1)
Motorola MOTO™ W755
Nokia Lumia 822
LG Exalt™II
Spartan GoCam™
Apple® iPad mini™
LG G Pad™ X8.3
Samsung Gear S3 classic
G Pad™ 7.0 LTE
Delphi Connect with 4G LTE Mobile Hotspot
Pantech Hotshot™
Nexus 6
LG Cosmos™ Touch
Ellipsis® Kids
Casio G'zOne Boulder®
Samsung Galaxy Tab® 4 (8.0)
Motorola Barrage™
Sony Xperia® Z2
Samsung Galaxy S® III mini
Samsung Smooth™
LG enV®2
Samsung Galaxy Tab® (10.1)
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Verizon Ellipsis® 10 HD
LG Cosmos™
LG VX5500
HTC One® (M8) for Windows®
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
LG Extravert™
Samsung Alias™ 2
Casio G'zOne Rock™
LG enV® TOUCH
Lexus Connected Car
Samsung Intensity™
Verizon Wireless UMW190 Global USB Modem
Nokia Lumia Icon
Watch Urbane™ 2nd Edition LTE
G Pad™ 10.1 LTE
Verizon Wireless UM175 USB Modem
Verizon Wireless G'zOne Type-S
LG VX5400
DROID RAZR HD by MOTOROLA
Lancet™ for Android®
Motorola XOOM™ 4G LTE
Pantech Jest™ 2
Lucid™3 by LG
Nokia Lumia 2520
Samsung Galaxy Stellar™
DROID RAZR MAXX by MOTOROLA
Motorola W385
Apple® iPad mini™ 3
Samsung SCH-u340
HTC Desire® 612
Samsung Galaxy Tab® S
Samsung Galaxy Note® 10.1 2014 Edition
Verizon Wireless Escapade®
HTC One® remix
Enact™ by LG
Samsung Galaxy Note® Pro
Samsung SCH-u430
HP Spectre x2
Samsung Gear S2 classic
LG VX8360
Samsung Galaxy™ Stratosphere™ II
Samsung SCH-a870
Google Nexus 7
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
DROID 4 by MOTOROLA
Lucid™ by LG
Lancet™
Hydro ELITE by KYOCERA
Motorola MOTO™ VU204
Motorola Adventure™ V750
LG VX8350
Samsung SCH-u410
Samsung Reality™
Lucid™2 by LG
LG VX5300
Galaxy Nexus by Samsung
Verizon Wireless Coupe™
Motorola V325i
Apple® iPad® with Retina display
LG VX5200
Motorola V325
Samsung SCH-u540
LG VX3300
Verizon Wireless CDM8975
LG VX3200
Motorola W315
LG Clout™
Samsung SCH-a650
Motorola V325xi
Luge™ by Motorola Prepaid
Motorola Entice™
Samsung SCH-a630
Verizon 5G Home Router 1B
moto z3
Apple Watch Series 4
HP Envy X2
Google Pixel 3 XL
Google Pixel 3
Apple® iPhone® XS Max
Yealink One TalkSM CP920 IP Conference Phone
LG V40 ThinQ™
Apple® iPhone® XS
Motorola RAZR V3m in Gray
Apple® iPhone® XR
Samsung Galaxy Tab A (10.5)
GizmoWatch™
Samsung Galaxy Note9

Backup Assistant

Delphi Connect

Device Switch

Download and Install - BlackBerry Content Transfer - Android®
[Device-Specific Instructions]
Here's how to download and install BlackBerry content transfer.
BlackBerry - BlackBerry Content Transfer - Android®
[Device-Specific Instructions]
To transfer content between an Android and a Blackberry OS10 device, check out this info.

Facebook

Turn Facebook® Video Auto Play On / Off
[Device-Specific Instructions]
Here's how to turn automatic video play for Facebook on or off.
Change Default Messaging App - Facebook® Messenger
[Device-Specific Instructions]
Here's how to change your default messaging app from Facebook Messenger to another service.
Samsung Galaxy Note® 3 Simulator: Adding a Facebook® Account
[Interactive Simulation]
Discover how to add a Facebook account on your Samsung Galaxy Note 3 smartphone.
Samsung Galaxy Note® 3 Simulator: Logging Out of Facebook®
[Interactive Simulation]
Learn how to log out of Facebook on your Samsung Galaxy Note 3 smartphone.
Samsung Galaxy Note® 3 Simulator: Posting Facebook® Status Updates
[Interactive Simulation]
A visual walkthrough on how to update your Facebook status on your Samsung Galaxy Note 3 smartphone.

Family Locator

Family Locator FAQs
[FAQs]
Family Locator can help you stay connected to Family members by tracking the location of their phones. Learn how to set up the app and manage settings.
Purchase Family Locator
[Device-Specific Instructions]
To purchase Family Locator via the My Verizon website, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Field Force Manager

Field Force Manager FAQs
[FAQs]
Learn about Field Force Manager, a service that helps you monitor and communicate with your workers in the field.

Gear Manager

Gear Manager Settings - Samsung Note® 3
[Device-Specific Instructions]
Access Gear Manager - Samsung Note® 3
[Device-Specific Instructions]

General

Amazon App Suite FAQs
[FAQs]
This Amazon widget is pre-installed on many Android™ devices, offering easy access to your e-books, online shopping and more.
Contact App Developers - Google Play™ Store
[Device-Specific Instructions]
Here's how to report problems or submit suggestions for apps via the Play Store.
Power Up in Safe Mode - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Safe Mode helps determine if an app is causing your device to freeze, reset or run slow.
My Media Retrieval FAQs
[FAQs]
Learn about about My Media Retrieval for retrieving games, Verizon apps and Ringtones obtained through Get It Now, Media Store or the Verizon Tones app.
Clear App Cache - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Allow App Installation from Unknown Sources - Android®
[Device-Specific Instructions]
Here's how to download apps from sources other than the Google Play store.
View Recent Apps - Google Play™ Store
[Device-Specific Instructions]
Here's how to view Play Store apps you've recently downloaded or updated.
Enable / Disable App - Samsung Galaxy Note® 3
[Device-Specific Instructions]
If apps cause your Galaxy Note 3 to crash, freeze or reset, disabling them may help.
Uninstall Apps - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Removing or deleting apps often helps if your device is unresponsive, freezes or the app won't open.
Stop Running Apps - Samsung Galaxy Note 3
[Device-Specific Instructions]
Turn Emergency Mode On / Off - Samsung
[Device-Specific Instructions]
Clear App Cache and Data - Google Play™ Store
[Device-Specific Instructions]
If your device runs slow, crashes or resets, or apps freeze, view this info on clearing cached data.
Check Apps Reviewed by Verizon Wireless
[Device-Specific Instructions]
Here's how to run a health check on your device to make sure everything's in order.
Request Refund for Downloaded App - Google Play™ Store
[Device-Specific Instructions]
Here's how to request a refund for a downloaded Play Store app.
Auto Restore - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Restart in Safe Mode - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Safe Mode helps determine if an app is causing your device to freeze, reset or run slow.
Clear App Defaults - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Reset App - Samsung Galaxy Note® 3
[Device-Specific Instructions]
Turn App Notifications On / Off - Android®
[Device-Specific Instructions]

Good Mobile Messaging

Google Now

Samsung Galaxy Note® 3 Simulator: Searching Google Now™
[Interactive Simulation]
Discover how to search the web or your phone's contacts and apps using Google Now on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Using Google Now™
[Interactive Simulation]
Learn how to use Google Now to automatically give you updates and information you want on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Using Voice Actions in Google Now™
[Interactive Simulation]
Learn how to use voice actions in Google Now on your Samsung Galaxy Note 3.

Google Play Store

Install Apps - Google Play™ Store
[Device-Specific Instructions]
Here's how to install apps from the Play Store on your Android device.
Update Apps - Google Play™ Store
[Device-Specific Instructions]
Here's how to manually or automatically update your Play Store apps.
App Update Notifications - Google Play™ Store
[Device-Specific Instructions]
Here's how to set your notifications for Play Store app updates.
Verify Google Apps Status - Android®
[Device-Specific Instructions]
Samsung Galaxy Note® 3 Simulator: Downloading an App or Widget
[Interactive Simulation]
Discover how to search for and download an app or widget in Google Play™ Store on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Uninstalling an App or Widget
[Interactive Simulation]
A visual walkthrough for uninstalling an app or widget on your Samsung Galaxy Note 3.

IBM MaaS 360

Top Ten Support Requests & Resources - IBM MaaS360
[Device-Specific Instructions]
Here are the top ten support requests & resources for the MaaS360.

iMessage

Unable to Receive Text Messages from Apple® Devices
[General Information]
If you've switched from an Apple to a non-Apple device, this troubleshooting info could help resolve messaging problems.

Kickbit

Kickbit FAQs
[FAQs]
Learn more about Kickbit, an app you can use to earn mobile data that can be transferred to your Verizon Wireless prepaid smartphone.
Download and Install - Kickbit
[Device-Specific Instructions]
Create Account or Sign In - Kickbit
[Device-Specific Instructions]
Usage and Settings - Kickbit
[Device-Specific Instructions]

Maps

Find Driving Directions - Google™ Maps
[Device-Specific Instructions]
Find Current Location - Google Maps™
[Device-Specific Instructions]
Download an Offline Map (Google Maps™)
[Device-Specific Instructions]
If you can't get online or want to avoid global data charges while traveling, here's how to download a map.
Gestures - Google Maps™
[Device-Specific Instructions]
Add Layers - Google Maps™
[Device-Specific Instructions]
Samsung Galaxy Note® 3 Simulator: Adding Map Layers
[Interactive Simulation]
Learn how to add layers to Google Maps™ to view traffic, transit lines and more on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Searching Locally
[Interactive Simulation]
Learn how to search locally using VZ Navigator® on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Searching Locally
[Interactive Simulation]
Learn how to search locally using Google Maps™ on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Using Turn-by-Turn Navigation
[Interactive Simulation]
A visual guide on how to navigate to a location using Google Maps™ on your Samsung Galaxy Note 3 smartphone.

MobileIron

Top Ten Issues and Resolutions - MobileIron
[Device-Specific Instructions]
Download and Install App - MobileIron
[Device-Specific Instructions]
Setup App Control - MobileIron
[Device-Specific Instructions]
Manually Quarantine a Device - MobileIron
[Device-Specific Instructions]
Assign User and Admin Roles - MobileIron
[Device-Specific Instructions]
LDAP Return Codes - MobileIron
[Device-Specific Instructions]
Follow Customer's Cases - MobileIron
[Device-Specific Instructions]
LDAP Sync History Error - MobileIron
[Device-Specific Instructions]
Manage Labels - MobileIron
[Device-Specific Instructions]
Add Users on Core - MobileIron
[Device-Specific Instructions]

My Verizon app

The My Verizon App FAQs
[FAQs]
Manage your account from your mobile device with the My Verizon app. View and pay your bill, check your usage and much more.
The My Verizon app FAQs
[FAQs]
Manage your account with the new My Verizon app. Get more control over data, a simplified bill, smarter Support and fast device purchases.
View Device Health Check - My Verizon app - Android®
[Device-Specific Instructions]
Here's how to use the Device Health Check to identify and fix common issues on your Android smartphone.
Sign In to My Verizon Website
[Device-Specific Instructions]
Here's how to sign in to the My Verizon website.
Device Health Check Notification Settings - MVD - Android®
[Device-Specific Instructions]
Use the My Verizon Diagnostics (MVD) tool to identify and fix common issues on your Android smartphone related to the battery, storage, or performance.
Manage Add-Ons - My Verizon app
[Device-Specific Instructions]
Here's how to manage add-ons (e.g., Verizon Cloud, Device Protection, etc.) via the My Verizon app.
Manage International Plan and View Usage - My Verizon app
[Device-Specific Instructions]
Here's how to manage international plans and view international data usage via the My Verizon app.
International Ready Check - My Verizon app
[Device-Specific Instructions]
Use the International Ready Check to determine if your device can be used while traveling internationally.
Approve / Reject Account Manager Request - My Verizon app
[Device-Specific Instructions]
Here's how to approve or reject someone's Account Manager request via the My Verizon app.
View Documents, Receipts and Agreements - My Verizon app
[Device-Specific Instructions]
Here's how to view past account documents, receipts and agreements via the My Verizon app.
View Media & App Purchases - My Verizon app
[Device-Specific Instructions]
Here's how to view your media and app purchases via the My Verizon app.

QR Codes / Mobile Barcodes

QR Codes FAQs
[FAQs]
Learn more about QR codes or 2D barcodes and how to scan them with your smartphone or tablet.

S Voice

Samsung Galaxy Note® 3 Simulator: Changing S Voice ™ Settings
[Interactive Simulation]
Discover how to changing S Voice settings on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Setting a Calendar Alarm
[Interactive Simulation]
Discover how to set a calendar alarm on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Turning Hands-Free Mode On and Off
[Interactive Simulation]
Discover how to turn Hands-Free mode on and off on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Using S Voice™
[Interactive Simulation]
Discover how to use S Voice on your Samsung Galaxy Note 3.

SideSync

Install SideSync - Samsung Smartphone
[Device-Specific Instructions]

Twitter

Samsung Galaxy Note® 3 Simulator: Adding a Twitter® Account
[Interactive Simulation]
Discover how to add a Twitter account on your Samsung Galaxy Note 3 smartphone.
Samsung Galaxy Note® 3 Simulator: Tweeting
[Interactive Simulation]
Learn how to tweet on your Samsung Galaxy Note 3 smartphone.

Verizon Cloud

Verizon Cloud - How to Use Guide
[How to Use Guide]
Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.
Restore Content - Verizon Cloud - Android® Smartphone
[Device-Specific Instructions]
Here's how to restore content on your Android smartphone using Verizon Cloud.
Manage Photos / Videos - Verizon Cloud - Android® Smartphone
[Device-Specific Instructions]
Here's how to manage photos and videos on your Android smartphone with Verizon Cloud.
Delete Files in the Trash Can - Verizon Cloud - Website
[Device-Specific Instructions]
Here's how to delete your files from the trash can on Verizon Cloud via the website.
Install and Configure Verizon Cloud - Android® Smartphone
[Device-Specific Instructions]
Here's how to install and configure Verizon Cloud on your Android smartphone.
Download Media - Verizon Cloud - Website - Windows®
[Device-Specific Instructions]
Here's how to upload, download and manage your media and documents via the Verizon Cloud website.
Back Up Contacts - Verizon Cloud - Android® Smartphone
[Device-Specific Instructions]
Here's how to back up your contacts with Verizon Cloud on your Android device.
Manage Settings - Verizon Cloud - Android® Smartphone
[Device-Specific Instructions]
Here's how to manage Verizon Cloud backup settings on your Android smartphone.
Add Contacts - Verizon Cloud - Website
[Device-Specific Instructions]
Here's how to add contacts via the Verizon Cloud website.
Manage Music - Verizon Cloud - Android® Smartphone
[Device-Specific Instructions]
Here's how to manage your music on the Verizon Cloud with your Android smartphone.
View Storage Meter / Upgrade Memory - Verizon Cloud - Android® Smartphone
[Device-Specific Instructions]
Here's how to increase or check your Verizon Cloud storage space.
Manage Photo Stories - Verizon Cloud - Android®
[Device-Specific Instructions]
Here's how to manage your photo stories on Verizon Cloud with your Android smartphone.
Share Media - Verizon Cloud - Android® Smartphone
[Device-Specific Instructions]
Here's how to share Verizon Cloud content from your Android smartphone.
Print Pictures - Verizon Cloud - Android® Smartphone
[Device-Specific Instructions]
Here's how to print pictures from Verizon Cloud on your Android smartphone.
Delete Shared Media - Verizon Cloud - Android® Smartphone
[Device-Specific Instructions]
Here's how to delete shared media or content on Verizon Cloud with your Android smartphone.
Share Media - Verizon Cloud - Website
[Device-Specific Instructions]
Here's how to share your content from the Verizon Cloud website.
Samsung Galaxy Note® 3 Simulator: Backing Up Call Logs and Messages
[Interactive Simulation]
A visual guide on how to back up call logs and messages with Verizon Cloud on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Backing Up Contacts
[Interactive Simulation]
Learn how to back up contacts with Verizon Cloud on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Backing Up Photos and Videos
[Interactive Simulation]
Discover how to back up your photos and videos with Verizon Cloud on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Downloading Files from Verizon Cloud
[Interactive Simulation]
An interactive guide on how to download files from Verizon Cloud onto your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Setting Up Verizon Cloud
[Interactive Simulation]
An interactive guide on how to set up Verizon Cloud on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Upgrading Your Backup Storage Plan
[Interactive Simulation]
An interactive guide on how to upgrade your Verizon Cloud backup storage plan on your Samsung Galaxy Note 3.

Verizon Messages (Message+)

Verizon Messages (Message+) FAQs
[FAQs]
Use the Verizon Message+ app to sync messages across multiple devices, send picture & video messages and make calls on a tablet over Wi-Fi or cellular.
Turn Off Auto Reply - Verizon Messages - Android® Smartphone
[Device-Specific Instructions]
To turn off auto reply for the Verizon Messages (Message+) app, view this info.
Set Up Glympse - Verizon Messages - Android®
[Device-Specific Instructions]
To set up Glympse via the Verizon Messages (Message+) app on your Android device, view this info.
Send / Re-send an eGift - Verizon Messages - Android®
[Device-Specific Instructions]
Here's how to send or re-send an eGift via Verizon Messages (Message+) from your Android device.
View / Disconnect Paired Devices - Verizon Messages - Android®
[Device-Specific Instructions]
Here's how to view or disconnect paired Android devices from the Verizon Messages (Message+) app.
Restore Messages - Verizon Messages - Android®
[Device-Specific Instructions]
Here's how to restore messages via Verizon Messages (Message+) after switching Android devices.
Pairing Devices - Verizon Messages - Android®
[Device-Specific Instructions]
To pair an Android tablet with a smartphone via the Verizon Messages (Message+) app, view this info.
Save Message to SD Card - Verizon Messages - Android®
[Device-Specific Instructions]
To save messages to an SD card via Verizon Messages (Message+), view this.
Uninstall - Verizon Messages - Android®
[Device-Specific Instructions]
To uninstall the Verizon Messages (Message+) app from your Android device, view this.
Redeem an eGift - Verizon Messages - Android®
[Device-Specific Instructions]
Here's how to redeem an eGift via the Verizon Messages (Message+) app or another messaging app.
Video Trimmer - Verizon Messages - Android®
[Device-Specific Instructions]
To use the Verizon Messages (Message+) video trimmer, check out this info.
Send a Data eGift - Verizon Messages - Android®
[Device-Specific Instructions]
To send a data eGift via Verizon Messages (Message+) from your Android device, view this.
Download and Install - Verizon Messages - Android®  Smartphone
[Device-Specific Instructions]
Here's how to download and install Verizon Messages (Message+) on your Android smartphone.
View an eGift Balance - Verizon Messages - Android®
[Device-Specific Instructions]
To view the balance of an eGift via the Verizon Messages (Message+) app, see this info.
Send a Message with eGift Attachment - Verizon Messages - Android®
[Device-Specific Instructions]
Here's how to send an eGift attachment via Verizon Messages (Message+) from your Android device.
Create a Group Contact List - Verizon Messages - Android®
[Device-Specific Instructions]
Here's how to create a group contact list using Verizon Messages on your Android Smartphone.
How to Use Verizon Messages (Message+) on Android Devices
[How to Use Guide]
Get instructions on how to set up and use Verizon Messages for texting across multiple devices. Learn about group and multimedia texting and other advanced features.
Mute / Unmute Messages
[Device-Specific Instructions]
Print Text Messages - My Verizon Website
[Device-Specific Instructions]
Set Up Group Messaging - Verizon Messages - Android®
[Device-Specific Instructions]
Here's how to set up group messaging when using Verizon Messages on your Android smartphone.

Verizon Smart Family

Set Data Limits - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to set data limits for the lines on your account via Smart Family.
Set Data Limits - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to set data limits on a child device using the parent app on your iPhone or iPad.
Add Verizon Smart Family™ Service - Website
[Device-Specific Instructions]
Here's how to add Smart Family service.
Set Data Limits - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to set data limits on a child device using the parent app on your smartphone or tablet.
Add, Edit or Remove Parent / Child Roles - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to add, edit or remove parent and child roles for Verizon Smart Family.
Remove Data Limits - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to remove data limits for the lines on your account via Smart Family.
Download and Install the Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to download and install the Smart Family parent app using your iPhone or iPad.
Download and Install the Companion App - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to download and install the Smart Family companion app using your child's Android device.
Remove Message Limits - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to remove message limits for the lines on your account via Smart Family.
Add or Remove a Contact to / from the Watchlist - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to add / remove a contact to / from the watchlist via the Smart Family parent app on your Android device.
Add or Remove a Blocked Call or Contact - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to add or remove blocked contacts (numbers that can't call or message you) from Smart Family.
Download and Install the Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to download and install the Smart Family parent app using your smartphone or tablet.
Remove Data Limits - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to remove data limits from a child device using the parent app on your smartphone or tablet.
Set Message Limits - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to set message limits for the lines on your account via Smart Family.
View Data Usage - Verizon Smart Family™ - My Verizon app
[Device-Specific Instructions]
Here's how to view Smart Family data usage via the My Verizon app.
Manage Verizon Family Safeguards & Controls - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to manage Verizon Family Safeguards & Controls via Smart Family.
Download and Install the Companion App - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to download and install the Smart Family companion app via your child's iOS device.
Add Verizon Smart Family™ Service - Apple® iOS
[Device-Specific Instructions]
Here's how to add the Smart Family service via your iOS device.
Set Data Limits - Verizon Smart Family™ - My Verizon app
[Device-Specific Instructions]
Here's how to set up Smart Family data limits via the My Verizon app.
View Activity - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to view your child's call, text and/or internet activity using the parent app on your iPhone or iPad.
Add or Remove a Trusted Contact - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to add or remove Smart Family trusted contacts via the website.
Access the Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to access the Smart Family or Companion app on your smartphone or tablet.
Access the Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to access the Smart Family or Companion app on your iPhone or iPad.
Add Time Restrictions - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to add Smart Family time restrictions via the website.
Remove Data Limits - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to remove data limits from a child device using the Smart Family parent app on your iPhone or iPad.
Add, Edit or Remove Parent / Child Roles - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to add family members and edit / change roles using the Smart Family parent app on your Android device.
Add, Edit or Remove Parent / Child Roles - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to add family members and change roles via the Smart Family parent app on your iOS device.
View Activity - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to view your child's call and/or text activity using the parent app on your smartphone or tablet.
Set Purchase Limits - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to set purchase limits for the lines on your account via Smart Family.
Add Verizon Smart Family™ Service - Android®
[Device-Specific Instructions]
Here's how to add the Smart Family service using your smartphone or tablet.
Add or Remove a Blocked Call or Contact - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to add and remove blocked calls or contacts via the Smart Family parent app on your Android device.
Set Minute Limits - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to set minute limits for the lines on your account via Smart Family.
Add or Remove a Contact to / from the Watchlist - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to add / remove a contact to / from the watchlist via the Smart Family parent app on your iOS device.
Add or Remove a Blocked Call or Contact - Verizon Smart Family™ - My Verizon app
[Device-Specific Instructions]
Here's how to add or remove Smart Family call blocks via the My Verizon app.
Remove Purchase Limits - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to remove Smart Family purchase limits for the lines on your account via the website.
Delete Time Restrictions - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to delete time restrictions for Smart Family using the website.
Restart Restrictions After a 911 Call - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to reset your Smart Family usage controls if they've been disabled due to a 911 call.
Add or Remove a Blocked Call or Contact - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to add and remove blocked calls or contacts via the Smart Family parent app on your iOS device.
Remove Minute Limits - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to remove minute limits for the lines on your account via Smart Family.
Edit Time Restrictions - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to edit Smart Family time restrictions from your My Verizon account.
Sign Out of the Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to sign out of the parent app using your iPhone or iPad.
Add, Edit or Remove Parent / Child Roles - Verizon Smart Family™ - My Verizon app
[Device-Specific Instructions]
Here's how to add, edit or remove Smart Family parent or child roles via the My Verizon app.
Remove Data Limits - Verizon Smart Family™ - My Verizon app
[Device-Specific Instructions]
Here's how to remove Smart Family data limits via the My Verizon app.
Remove Message Limits - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to remove message limits from a child device using the parent app on your smartphone or tablet.
Remove Message Limits - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to remove message limits from a child device using the parent app on your iPhone or iPad.
Delete Time Restrictions - Verizon Smart Family™ - My Verizon app
[Device-Specific Instructions]
Here's how to delete Smart Family time restrictions via the My Verizon app.
Add Time Restrictions - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to add time restrictions to a child device using the Smart Family parent app on your iOS device.
Add or Remove a Trusted Contact - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to add and remove a trusted contact using the Smart Family parent app on your iOS device.
Add or Remove a Trusted Contact - Verizon Smart Family™ - My Verizon app
[Device-Specific Instructions]
Here's how to add or remove Smart Family trusted contacts via the My Verizon app.
Set Message Limits - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to set message limits on a child device using the parent app on your iPhone or iPad.
Set Minute Limits - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to set minute limits on a child device using the parent app on your iPhone or iPad.
Add or Remove a Trusted Contact - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to add and remove a trusted contact via the Smart Family parent app on your Android device.
Set Minute Limits - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to set minute limits on a child device using the parent app on your smartphone or tablet.
Set Minute Limits - Verizon Smart Family™ - My Verizon app
[Device-Specific Instructions]
Here's info on how to set up Smart Family minute limits via the My Verizon app.
Add Time Restrictions - Verizon Smart Family™ App - Android® 
[Device-Specific Instructions]
Here's how to add time restrictions to a child device via the Smart Family parent app on your Android device.
Remove Minute Limits - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to remove minute limits from a child device using the parent app on your smartphone or tablet.
Remove Time Restrictions - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to remove time restrictions from a child device using the parent app on your smartphone or tablet.
Add or Remove Text Alerts - Smart Family™ - My Verizon app
[Device-Specific Instructions]
Here's how to add or remove Smart Family usage-limit text alerts via the My Verizon app.
Remove Message Limits - Verizon Smart Family™ - My Verizon app
[Device-Specific Instructions]
Here's how to remove Smart Family messaging limits via the My Verizon app.
Remove Minute Limits - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to remove minute limits from a child device using the parent app on your iPhone or iPad.
Set Message Limits - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to set message limits on a child device using the parent app on your smartphone or tablet.
Set Message Limits - Verizon Smart Family™ - My Verizon app
[Device-Specific Instructions]
Here's how to set up Smart Family messaging limits via the My Verizon app.
Add Content Filtering - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to add content filtering to a child device using the Smart Family parent app on your Android device.
Add Content Filtering - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to add content filtering to a child device using the Smart Family parent app on your iOS device.
Add Content Filtering - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to add content filtering for the lines on your account via Smart Family.
Add Time Restrictions - Verizon Smart Family™ - My Verizon app
[Device-Specific Instructions]
Here's how to add Smart Family restirictions via the My Verizon app.
Add or Remove Arrival / Departure Alerts - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to add or remove arrival and departure alerts using the Smart Family parent app.
Add or Remove Scheduled Time Alerts - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to add or remove scheduled time alerts using the Smart Family parent app.
Add or Remove Trusted / Blocked Websites - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to add / remove trusted or blocked websites via the Smart Family parent app on your Android device.
Add or Remove Trusted / Blocked Websites - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to add and remove trusted or blocked websites via the Smart Family parent app on your iOS device.
Add or Remove Trusted / Blocked Websites - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to add or remove trusted or blocked websites for the lines on your account via Smart Family.
Edit Content Filtering - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to edit content filtering for a child device using the parent app on your smartphone or tablet.
Edit Content Filtering - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to edit content filtering for a child device using the Smart Family parent app on your iPhone or iPad.
Edit Content Filtering - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to edit content filtering on the Smart Family website.
Locate a Family Member - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to locate a family member using the Smart Family parent or companion app on your Android device.
Manage Notification Settings - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to manage email or text notifications via the Smart Family parent app on your Android device.
Pair Parent and Child Devices - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to pair a parent and child device using the Smart Family parent app on your Android device.
Pause or Resume Internet Connectivity - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to pause or resume your child's internet access using the parent app on your smartphone or tablet.
Pause or Resume Internet Connectivity - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to pause or resume your child's internet access using the parent app on your iPhone or iPad.
Pause or Resume Internet Connectivity - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how pause or suspend internet connectivity for the lines on your account via Smart Family.
Remove Content Filtering - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to remove content filtering for a child device using the parent app on your smartphone or tablet.
Remove Content Filtering - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to remove content filtering for a child device using the Smart Family parent app on your iPhone or iPad.
Remove Content Filtering - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to remove content filtering for the lines on your account via Smart Family.
Remove Minute Limits - Verizon Smart Family™ - My Verizon app
[Device-Specific Instructions]
Here's how to remove Smart Family minute limits via the My Verizon app.
Remove Purchase Limits - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to remove purchase limits from a child device via the Smart Family parent app on your Android device.
Remove Purchase Limits - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to remove purchase limits from a child device using the Smart Family parent app on your iOS device.
Remove Time Restrictions - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to remove time restrictions from a child device using the Smart Family parent app on your iPhone or iPad.
Remove Verizon Smart Family™ Service - Website
[Device-Specific Instructions]
Here's how to remove your Smart Family service.
Set Purchase Limits - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to set purchase limits on a child device using the parent app on your smartphone or tablet.
Set Purchase Limits - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to set purchase limits on a child device using the Smart Family parent app on your iPhone or iPad.
Sign Out of the Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to sign out of the Smart Family parent app on your Android your smartphone or tablet.
Turn Location Sharing On / Off - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to turn location sharing on or off using the parent app on your smartphone or tablet.
Unpair Parent and Child Devices - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to unpair a parent and child device using the parent app on your smartphone or tablet.
Upgrade or Downgrade Subscription - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to change your Verizon Smart Family subscription via the parent app on your smartphone or tablet.

Visual Voicemail

Activate Basic Visual Voicemail - Samsung
[Device-Specific Instructions]
Here's how to activate Basic Visual Voicemail on your Samsung phone.

VZ Navigator

Uninstall VZ Navigator®
[Device-Specific Instructions]
Find a Location - VZ Navigator®
[Device-Specific Instructions]
Synchronize Changes - VZ Navigator® - PC
[Device-Specific Instructions]
To synchronize changes you've made on the VZ Navigator website with your device, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Samsung Galaxy Note® 3 Simulator: Adding Map Views using VZ Navigator®
[Interactive Simulation]
Learn how to add map views to see traffic, transit lines and more using VZ Navigator on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Exiting the App
[Interactive Simulation]
Learn how to exit VZ Navigator® app on your Samsung Galaxy Note 3.
Samsung Galaxy Note® 3 Simulator: Navigating to a Location with VZ Navigator®
[Interactive Simulation]
Discover how get directions to a location using VZ Navigator on your Samsung Galaxy Note 3.

VZAccess Manager

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