Select Your Device
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Samsung Galaxy S7
Apple® iPhone® 6s
Apple® iPhone® 7 Plus
Samsung Galaxy S8
Apple® iPhone® X
Samsung Galaxy S9
Apple® iPhone® 6s Plus
Moto Z Play Droid Edition
Apple® iPhone® 8 Plus
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S® 6
Samsung Galaxy S® 5
Apple® iPhone® 8
Samsung Galaxy S7 edge
Apple® iPhone® SE
Samsung Galaxy Note8
Samsung Galaxy S9+
Galaxy J7 / J7 V
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Apple® iPhone® 5s
DROID TURBO 2
Samsung Galaxy S8+
Samsung Galaxy S® 4
Google Pixel 2 XL
Samsung Galaxy J3 Eclipse
Verizon Wear24™
Moto Z Force Droid Edition
Google Pixel 2
LG K20™ V
Pixel™, Phone by Google
Apple® iPad® 2
Apple Watch® Series 3
Samsung Galaxy Note5
Samsung Galaxy Note® 4
Verizon Ellipsis® 8
Verizon Wireless Home Phone
Apple® iPhone® 5c
Verizon Jetpack® MiFi® 6620L
LG Revere® 3
Verizon Ellipsis® 7
Samsung Galaxy J3 (2016)
DROID MAXX by MOTOROLA
Samsung 3G Network Extender
Cadence by Kyocera
Droid Turbo by Motorola
Jetpack® MiFi® 7730L
Motorola moto z2 play
GizmoGadget™ by LG
LG G6™
V20™
Samsung Gusto® 3
Apple® iPhone® 5
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Stylo™ 2 V
LG G5
Droid Turbo in Ballistic Nylon
Samsung Galaxy J3 V
Motorola moto z2 force edition
Samsung Galaxy Core Prime™
LG Exalt® LTE
Samsung Galaxy J1™ Prepaid
Hum+ by Verizon
ZenPad™ Z8
Moto Z Droid Edition
Pixel™ XL, Phone by Google
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Verizon 4G LTE Broadband Router
Microsoft Lumia 735
Motorola moto e4
Verizon Ellipsis® Jetpack® MHS900L
LG K8 V
Apple® iPhone® 4
Pantech 4G LTE Global USB Modem UML290
LG G4™
Apple® iPhone® 4s
LG G3
Samsung Convoy® 4
Verizon MiFi® 4G LTE Global USB Modem U620L
Galaxy Tab E (8.0)
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Verizon LTE Internet and Home Phone
DROID MAXX 2
Samsung Galaxy S6 edge +
Motorola moto e4 plus™
LG Optimus Zone™ 3
Microsoft Surface 3
GizmoPal® 2 by LG
DuraForce PRO with Sapphire Shield
ZenFone™ V Live
LG Cosmos™ 3
Samsung Galaxy Note® 3
GizmoPal™
Samsung Galaxy S® 6 edge
PRIV™ by BlackBerry®
Galaxy Tab E
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Apple® iPad® (9.7-inch)
Ellipsis® Jetpack® MHS800L
Samsung 4G LTE Network Extender
Samsung Galaxy S® III
DuraXV
Galaxy J3 Mission
LG V10™
Samsung Convoy™ 3
Verizon Global USB Modem USB730L
Samsung Gear S3 frontier
Verizon Wireless Home Phone T2000
BlackBerry® Bold™ 9930 smartphone
LG V30®
DROID RAZR M by MOTOROLA
KYOCERA DuraXVLTE
ASUS ZenFone™ V
ZTE Blade™ Vantage Prepaid
DROID MINI by MOTOROLA
Verizon 4G LTE USB Modem 551L
Brigadier™ by Kyocera
Verizon Ellipsis® 10
Verizon Verizon SmartHub with Voice
Verizon 4G LTE USB Modem UML295
Casio G'zOne Commando®
Casio G'zOne Ravine® 2
ZTE Cymbal® LTE
Sony Xperia® Z3v
Samsung Convoy™ 2
BlackBerry Classic
Moto G Play
Ellipsis™ Jetpack® MHS815L
ZenPad™ Z10
Kyocera DuraXV+
Samsung Gusto® 2
HTC One® (M8)
Apple® iPad Pro® (12.9-inch)
HTC 10™
LG Exalt™
Apple® iPad Air® 2
Toyota Connected Car
LG Extravert™ 2
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Apple® iPad mini™ with Retina display
LTE Internet (Installed)
Samsung Galaxy Tab S3
LG K4™ LTE
LG G Vista
Verizon Ellipsis® 8 HD
BlackBerry® Q10 smartphone
Apple® iPad Pro® (10.5-inch)
Gear S®
Samsung Galaxy Tab® 2 (7.0)
Samsung Intensity™ II
ASUS ZenPad™ Z8s
LG G Pad 8.3 LTE
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Casio G'zOne Commando® 4G LTE
Samsung Galaxy Tab® 2 (10.1)
LG G2
Samsung 4G LTE Network Extender 2
Gear S2
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
ASUS ZenFone™ AR
Humx
Sonim XP5
HTC One M9
Samsung Brightside™
Moto X™ by Motorola
Motorola RAZR V3m
DROID ULTRA by MOTOROLA
LG Revere®
Verizon Wireless USB760 Modem
Samsung Galaxy Note® II
HTC Desire® 530
Samsung Galaxy S® 4 mini
LG Octane™
Apple® iPad mini® 4
Apple® iPad Pro®
HTC Desire® 526
Samsung Galaxy Book
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Samsung Galaxy Tab®
Samsung Galaxy Tab S2
Apple® iPad® with Wi-Fi + 4G
Apple® iPad®
Casio G'zOne Ravine®
Samsung Galaxy Camera®
Apple® iPad mini™
DROID RAZR by MOTOROLA
Samsung Convoy™
G Pad™ 7.0 LTE
Arlo Go
Apple® iPad Air®
LG G Pad™ X8.3
BlackBerry® Z30 smartphone
Galaxy Note® Edge
BlackBerry® Z10 smartphone
HTC Desire® 626
LG Revere® 2
Verizon GizmoTab™
Nokia Lumia 928
Moto X™ (2nd Gen.)
LG Exalt™II
LG Accolade™
Apple® iPad Pro® (9.7-inch)
Nokia Lumia 822
Samsung Intensity™ III
Samsung Gusto®
LG Cosmos™ 2
BlackBerry® Bold 9650 smartphone
Samsung Haven™
Samsung Galaxy Tab® (10.1)
Ellipsis® Kids
Samsung Gear S3 classic
Samsung Galaxy S® III mini
LG 4G LTE USB Modem VL600
Yealink One TalkSM IP DECT Phone Bundle
G Pad™ 10.1 LTE
Samsung Galaxy Note® 10.1
HTC One®
LG Terra™
HP Elite x2 1012
Verizon MiFi™2200 Intelligent Mobile Hotspot
DROID RAZR MAXX HD by MOTOROLA
LG VX8300
Samsung Galaxy Tab® 4 (10.1)
LG enV®3
Verizon Wireless UMW190 Global USB Modem
LG enV®2
Nokia Lumia Icon
Verizon Wireless UM175 USB Modem
Motorola MOTO™ W755
Nexus 6
Samsung Knack™
HTC One® (M8) for Windows®
Samsung Galaxy Tab® 4 (8.0)
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
DROID RAZR HD by MOTOROLA
Samsung Galaxy Stellar™
Motorola Barrage™
Verizon Ellipsis® 10 HD
Apple® iPad® with Retina display
Sony Xperia® Z2
Lancet™ for Android™
Nokia Lumia 2520
LG VX5500
Samsung Intensity™
Casio G'zOne Boulder®
LG Cosmos™
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Alias™ 2
LG enV® TOUCH
Samsung Smooth™
DROID DNA by HTC
Delphi Connect with 4G LTE Mobile Hotspot
Samsung Galaxy Note® Pro
Pantech Hotshot™
LG Extravert™
Lucid™3 by LG
Apple® iPad mini™ 3
DROID 4 by MOTOROLA
Hydro ELITE by KYOCERA
Samsung SCH-u340
Motorola XOOM™ 4G LTE
Samsung Gear S2 classic
Motorola W385
Samsung Galaxy Tab® S
Enact™ by LG
Lancet™
DROID RAZR MAXX by MOTOROLA
LG VX5400
Verizon Wireless PC5750 PC Card
LG VX8360
Casio G'zOne Rock™
Samsung Galaxy Note® 10.1 2014 Edition
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Google Nexus 7
Pantech Jest™ 2
HTC One® remix
Galaxy Nexus by Samsung
HTC Desire® 612
LG ZONE® 4
Samsung Galaxy™ Stratosphere™ II
Spartan GoCam™
Verizon Wireless G'zOne Type-S
BlackBerry Classic Non-Camera
Lucid™ by LG
Lexus Connected Car
Watch Urbane™ 2nd Edition LTE
LG VX8350
Moto X™ - Designed by You (2nd Generation)
LG Cosmos™ Touch
Motorola Adventure™ V750
Samsung Galaxy View
LG VX5300
Motorola RAZR V3m in Gray
Lucid™2 by LG
Samsung SCH-u410
Samsung SCH-u430
Verizon Wireless Escapade®
Verizon Wireless Coupe™
Motorola RAZR V3c
Verizon Wireless CDM8975
LG Chocolate® 3
LG VX3200
HP Spectre x2
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung Reality™
Motorola MOTO™ VU204
LG VX3300
Motorola V325i
Motorola Entice™
LG VX4650
LG Clout™
LG VX5200
Motorola V325
Samsung SCH-a870
Luge™ by Motorola Prepaid
Motorola W315
Samsung SCH-u540
Samsung SCH-a630
Samsung SCH-a650
Apple® iPad® (6th Generation) 9.7-inch
Motorola moto e5 play
moto g6 play
moto g6
G7 ThinQ
Galaxy J3 V (3rd Gen.)
Galaxy J7 V (2nd Gen.)
Samsung Galaxy J3 (3rd Gen.)
Motorola V325xi
Samsung Galaxy J7 (2nd Gen.)

Delphi Connect

Device Switch

Download and Install - BlackBerry Content Transfer - Android®
[Device-Specific Instructions]
Here's how to download and install BlackBerry content transfer.
BlackBerry - BlackBerry Content Transfer - Android®
[Device-Specific Instructions]
To transfer content between an Android and a Blackberry OS10 device, check out this info.

Facebook

Turn Facebook® Video Auto Play On / Off
[Device-Specific Instructions]
Here's how to turn automatic video play for Facebook on or off.
Change Default Messaging App - Facebook® Messenger
[Device-Specific Instructions]
Here's how to change your default messaging app from Facebook Messenger to another service.

Family Locator

Family Locator FAQs
[FAQs]
Family Locator can help you stay connected to Family members by tracking the location of their phones. Learn how to set up the app and manage settings.
Purchase Family Locator
[Device-Specific Instructions]
To purchase Family Locator via the My Verizon website, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Field Force Manager

Field Force Manager FAQs
[FAQs]
Learn about Field Force Manager, a service that helps you monitor and communicate with your workers in the field.

Flipboard

General

Power Up in Safe Mode - Samsung Galaxy Note® 4
[Device-Specific Instructions]
Safe Mode helps to determine if an app is causing your device to freeze/reset/run slow. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Clear App Cache - Samsung Galaxy Note 4
[Device-Specific Instructions]
If your device runs slow, crashes/resets or apps freeze when running them, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Restart in Safe Mode - Samsung Galaxy Note® 4
[Device-Specific Instructions]
Safe Mode helps to determine if an app is causing your device to freeze/reset/run slow. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Amazon App Suite FAQs
[FAQs]
This Amazon widget is pre-installed on many Android™ devices, offering easy access to your e-books, online shopping and more.
Contact App Developers - Play Store™
[Device-Specific Instructions]
Here's how to report problems or submit suggestions for apps via the Play Store.
My Media Retrieval FAQs
[FAQs]
Learn about about My Media Retrieval for retrieving games, Verizon apps and Ringtones obtained through Get It Now, Media Store or the Verizon Tones app.
Stop Running Apps - Samsung Galaxy Note® 4
[Device-Specific Instructions]
Allow App Installation from Unknown Sources - Android®
[Device-Specific Instructions]
Here's how to download apps from sources other than the Google Play store.
Uninstall Apps - Samsung Galaxy Note 4
[Device-Specific Instructions]
Removing/Deleting apps often helps if your device is non-responsive, freezes or the app won't launch or open. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
View Recent Apps - Play Store™
[Device-Specific Instructions]
Here's how to view Play Store apps you've recently downloaded or updated.
Downloading Apps on Your Samsung Galaxy Note® 4
[Video]
Download apps with Google Play™ on your Samsung Galaxy Note® 4.
Length: 2:18
Turn Emergency Mode On / Off - Samsung
[Device-Specific Instructions]
Clear App Cache and Data - Play Store™
[Device-Specific Instructions]
If your device runs slow, crashes or resets, or apps freeze, view this info on clearing cached data.
Check Apps Reviewed by Verizon Wireless
[Device-Specific Instructions]
Here's how to run a health check on your device to make sure everything's in order.
Request Refund for Downloaded App - Play Store™
[Device-Specific Instructions]
Here's how to request a refund for a downloaded Play Store app.
Reset App - Samsung Galaxy Note® 4
[Device-Specific Instructions]
If your device crashes, resets itself or freezes, it may be caused by apps and this info may help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Turn App Notifications On / Off - Android®
[Device-Specific Instructions]

go90

go90 FAQs
[FAQs]
Learn more about go90, a video streaming app that offers access to live and on demand video wrapped in a social experience.
Access Favorites - go90™
[Device-Specific Instructions]
Here's how to access videos and shows you've saved as favorites on the go90 app.
Add / Change Profile Picture - go90™
[Device-Specific Instructions]
Here's how to add or update your go90 app profile picture.
Add Likes - go90™
[Device-Specific Instructions]
Here's how to like a video you've watched on the go90 app.
App Restrictions while Outside the United States - go90™
[Device-Specific Instructions]
Here's some info on go90 app restrictions while outside the US.
Cast from Airplay and Chromecast™ - go90™
[Device-Specific Instructions]
Here's how to cast go90 content from your Android or iOS device on another device.
Change Password - go90™
[Device-Specific Instructions]
Here's how to change your password for the go90 app.
Change Streaming Option - go90™
[Device-Specific Instructions]
Here's how to configure your go90 app Wi-Fi and Cellular data streaming options.
Check Current Version - go90™
[Device-Specific Instructions]
Here's how to verify what version of the go90 app you are running.
Check for Updates - go90™
[Device-Specific Instructions]
Here's how to check if the go90 app on your Android or iOS device is available for an update.
Content No Longer Available - go90™
[Device-Specific Instructions]
Create Profile - go90™
[Device-Specific Instructions]
Here's step-by-step instructions to create your go90 profile.
Customize Push Notifications - go90™
[Device-Specific Instructions]
Here's how to customize notifications for your favorite go90 shows.
Delete a Comment - go90™
[Device-Specific Instructions]
Here's how to delete comments that you've posted on the go90 app.
Device Gets Hot while Streaming - go90™
[Device-Specific Instructions]
If your device gets hot when the go90 app is running, the following info may help.
Favorite / Un-Favorite Videos and Shows - go90™
[Device-Specific Instructions]
Here's how to add or remove your favorites from the go90 app.
Play Videos and Shows - go90™
[Device-Specific Instructions]
Here's how to play, pause, rewind, fast forward and share content via the go90 app.
Reset Password - go90™
[Device-Specific Instructions]
Here's how to reset your go90 password If you've forgotten it.
Sign In - go90™
[Device-Specific Instructions]
Here's how to sign in to your go90 account.
Sign Out - go90™
[Device-Specific Instructions]
Here's how to sign out / log out of your go90 account.
Timeout Error - go90™
[Device-Specific Instructions]
If your go90 app times out, here's how to fix it.
Troubleshooting Audio Loss - go90™
[Device-Specific Instructions]
Here's what to do if you're experiencing audio issues when viewing content via the go90 app.
Troubleshooting Poor Streaming Quality (Video and Audio) - go90™
[Device-Specific Instructions]
If you're experiencing poor audio and/or video quality on the go90 app, see this.
Turn Closed Captioning On / Off - go90™
[Device-Specific Instructions]
Here's how to turn the closed captioning feature on the go90 app on or off.
Turn Notifications Off - go90™
[Device-Specific Instructions]
Here's how to turn notifications for the go90 app off.
Update Account Info - go90™
[Device-Specific Instructions]
Here's how to update your go90 profile info and other account settings.
View / Post Comments - go90™
[Device-Specific Instructions]
Here's how to view or post comments on the go90 app.
View Watch History / Activity - go90™
[Device-Specific Instructions]
Here's how to check your go90 viewing history and activity (e.g., comments and likes you've added).
Watch NBA League Pass - go90™
[Device-Specific Instructions]
Here's how to watch NBA games on the go90 app via NBA League Pass.
Watch NFL - go90™
[Device-Specific Instructions]
Here's how to watch live local and primetime NFL games and more on Yahoo! Sports via the go90 app.

Good Mobile Messaging

Launch Good Mobile Messaging - Android®
[Device-Specific Instructions]
Change Password - Good Mobile Messaging - Android®
[Device-Specific Instructions]
Here's how to change your Good Mobile Messaging password on Android devices.

Google Now

Samsung Galaxy Note® 4 Simulator: Using Google Now™
[Interactive Simulation]
Learn how to use Google Now to automatically give you updates and information you want on your Samsung Galaxy Note 4.
Samsung Galaxy Note® 4 Simulator: Using Voice Actions in Google Now™
[Interactive Simulation]
Discover how to use your voice in Google Now to write an email, create a calendar event, set an alarm and more on your Samsung Galaxy Note 4.

Google Play Store

Download and Install Apps - Play Store™
[Device-Specific Instructions]
Here's how to download and install apps from the Play Store on your Android device.
Update Apps - Play Store™
[Device-Specific Instructions]
Here's how to manually or automatically update your Play Store apps.
App Update Notifications - Play Store™
[Device-Specific Instructions]
Here's how to set your notifications for Play Store app updates.
Downloading Apps on Your Samsung Galaxy Note® 4
[Video]
Download apps with Google Play™ on your Samsung Galaxy Note® 4.
Length: 2:18
Verify Google Apps Status - Android®
[Device-Specific Instructions]
Samsung Galaxy Note® 4 Simulator: Downloading an App or Widget
[Interactive Simulation]
Discover how to search for and download an app or widget in Google Play™ Store on your Samsung Galaxy Note 4.
Samsung Galaxy Note® 4 Simulator: Uninstalling an App or Widget
[Interactive Simulation]
A visual walkthrough for uninstalling an app or widget from your Samsung Galaxy Note 4.

IBM MaaS 360

Top Ten Support Requests & Resources - IBM MaaS360
[Device-Specific Instructions]
Here are the top ten support requests & resources for the MaaS360.

iMessage

Unable to Receive Text Messages from Apple® Devices
[General Information]
If you've switched from an Apple to a non-Apple device, this troubleshooting info could help resolve messaging problems.

Kickbit

Kickbit FAQs
[FAQs]
Learn more about Kickbit, an app you can use to earn mobile data that can be transferred to your Verizon Wireless prepaid smartphone.
Download and Install - Kickbit
[Device-Specific Instructions]
Create Account or Sign In - Kickbit
[Device-Specific Instructions]
Usage and Settings - Kickbit
[Device-Specific Instructions]

Maps

Find Driving Directions - Google™ Maps
[Device-Specific Instructions]
Find Current Location - Google Maps™
[Device-Specific Instructions]
Download an Offline Map (Google Maps™)
[Device-Specific Instructions]
If you can't get online or want to avoid global data charges while traveling, here's how to download a map.
Gestures - Google Maps™
[Device-Specific Instructions]
Add Layers - Google Maps™
[Device-Specific Instructions]
Samsung Galaxy Note® 4 Simulator: Searching Locally in Google Maps™
[Interactive Simulation]
Learn how to find places around you in a chosen category using Google Maps on your Samsung Galaxy Note 4.
Samsung Galaxy Note® 4 Simulator: Using Turn-by-Turn Navigation in Google Maps™
[Interactive Simulation]
A visual guide on how to navigate to a location using Google Maps on your Samsung Galaxy Note 4.
Samsung Galaxy Note® 4 Simulator: Viewing Current Traffic in Google Maps™
[Interactive Simulation]
A visual guide for how to add layers to Google Maps to view current traffic on your Samsung Galaxy Note 4.

MobileIron

Top Ten Issues and Resolutions - MobileIron
[Device-Specific Instructions]
Download and Install App - MobileIron
[Device-Specific Instructions]
Setup App Control - MobileIron
[Device-Specific Instructions]
Manually Quarantine a Device - MobileIron
[Device-Specific Instructions]
Assign User and Admin Roles - MobileIron
[Device-Specific Instructions]
LDAP Return Codes - MobileIron
[Device-Specific Instructions]
Follow Customer's Cases - MobileIron
[Device-Specific Instructions]
LDAP Sync History Error - MobileIron
[Device-Specific Instructions]
Manage Labels - MobileIron
[Device-Specific Instructions]
Add Users on Core - MobileIron
[Device-Specific Instructions]

My Verizon app

The My Verizon App FAQs
[FAQs]
Manage your account from your mobile device with the My Verizon app. View and pay your bill, check your usage and much more.
The My Verizon app FAQs
[FAQs]
Manage your account with the new My Verizon app. Get more control over data, a simplified bill, smarter Support and fast device purchases.
View Device Health Check - My Verizon app - Android®
[Device-Specific Instructions]
Here's how to use the Device Health Check to identify and fix common issues on your Android smartphone.
Sign In to My Verizon Website
[Device-Specific Instructions]
Here's how to sign in to the My Verizon website.
Device Health Check Notification Settings - MVD - Android®
[Device-Specific Instructions]
Use the My Verizon Diagnostics (MVD) tool to identify and fix common issues on your Android smartphone related to the battery, storage, or performance.
Manage Add-Ons - My Verizon app
[Device-Specific Instructions]
Here's how to manage add-ons (e.g., Verizon Cloud, Device Protection, etc.) via the My Verizon app.
Manage International Plan and View Usage - My Verizon app
[Device-Specific Instructions]
Here's how to manage international plans and view international data usage via the My Verizon app.
International Ready Check - My Verizon app
[Device-Specific Instructions]
Use the International Ready Check to determine if your device can be used while traveling internationally.
Approve / Reject Account Manager Request - My Verizon app
[Device-Specific Instructions]
Here's how to approve or reject someone's Account Manager request via the My Verizon app.
View Documents, Receipts and Agreements - My Verizon app
[Device-Specific Instructions]
Here's how to view past account documents, receipts and agreements via the My Verizon app.
View Media & App Purchases - My Verizon app
[Device-Specific Instructions]
Here's how to view your media and app purchases via the My Verizon app.

QR Codes / Mobile Barcodes

QR Codes FAQs
[FAQs]
Learn more about QR codes or 2D barcodes and how to scan them with your smartphone or tablet.

S Note

How to Use Snap Note™ on Your Samsung Galaxy Note® 4
[Video]
Convert whiteboard notes into digital ones on your Samsung Galaxy Note® 4 from Verizon.
Length: 1:05

SideSync

Install SideSync - Samsung Smartphone
[Device-Specific Instructions]

Verizon Cloud

Verizon Cloud - How to Use Guide
[How to Use Guide]
Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.
Restore Content - Verizon Cloud - Android® Smartphone
[Device-Specific Instructions]
Here's how to restore content on your Android smartphone using Verizon Cloud.
Manage Photos / Videos - Verizon Cloud - Android® Smartphone
[Device-Specific Instructions]
Here's how to manage photos and videos on your Android smartphone with Verizon Cloud.
Delete Files in the Trash Can - Verizon Cloud - Website
[Device-Specific Instructions]
Here's how to delete your files from the trash can on Verizon Cloud via the website.
Install and Configure Verizon Cloud - Android® Smartphone
[Device-Specific Instructions]
Here's how to install and configure Verizon Cloud on your Android smartphone.
Download Media - Verizon Cloud - Website - Windows
[Device-Specific Instructions]
Here's how to upload, download and manage your media and documents via the Verizon Cloud website.
Back Up Contacts - Verizon Cloud - Android® Smartphone
[Device-Specific Instructions]
Here's how to back up your contacts with Verizon Cloud on your Android device.
Manage Settings - Verizon Cloud - Android® Smartphone
[Device-Specific Instructions]
Here's how to manage Verizon Cloud backup settings on your Android smartphone.
Add Contacts - Verizon Cloud - Website
[Device-Specific Instructions]
Here's how to add contacts via the Verizon Cloud website.
Manage Music - Verizon Cloud - Android® Smartphone
[Device-Specific Instructions]
Here's how to manage your music on the Verizon Cloud with your Android smartphone.
View Storage Meter / Upgrade Memory - Verizon Cloud - Android® Smartphone
[Device-Specific Instructions]
Here's how to increase or check your Verizon Cloud storage space.
Manage Photo Stories - Verizon Cloud - Android®
[Device-Specific Instructions]
Here's how to manage your photo stories on Verizon Cloud with your Android smartphone.
Share Media - Verizon Cloud - Android® Smartphone
[Device-Specific Instructions]
Here's how to share Verizon Cloud content from your Android smartphone.
Print Pictures - Verizon Cloud - Android® Smartphone
[Device-Specific Instructions]
Here's how to print pictures from Verizon Cloud on your Android smartphone.
Delete Shared Media - Verizon Cloud - Android® Smartphone
[Device-Specific Instructions]
Here's how to delete shared media or content on Verizon Cloud with your Android smartphone.
Share Media - Verizon Cloud - Website
[Device-Specific Instructions]
Here's how to share your content from the Verizon Cloud website.
Samsung Galaxy Note® 4 Simulator: Backing Up Call History and Messages
[Interactive Simulation]
A visual guide for how to back up call history and messages with Verizon Cloud on your Samsung Galaxy Note 4.
Samsung Galaxy Note® 4 Simulator: Backing Up Contacts
[Interactive Simulation]
Discover how to back up your contacts with Verizon Cloud on your Samsung Galaxy Note 4.
Samsung Galaxy Note® 4 Simulator: Backing Up Photos, Videos, Music and Documents
[Interactive Simulation]
Learn how to back up photos, videos, music and documents with Verizon Cloud on your Samsung Galaxy Note 4.
Samsung Galaxy Note® 4 Simulator: Downloading Files from Verizon Cloud
[Interactive Simulation]
An interactive guide on how to download files from Verizon Cloud to your Samsung Galaxy Note 4.
Samsung Galaxy Note® 4 Simulator: Restoring Content to Your Device
[Interactive Simulation]
Learn how to restore content to your Samsung Galaxy Note 4 with Verizon Cloud.
Samsung Galaxy Note® 4 Simulator: Setting Up Verizon Cloud
[Interactive Simulation]
An interactive guide on how to set up Verizon Cloud to back up content on your Samsung Galaxy Note 4.
Samsung Galaxy Note® 4 Simulator: Upgrading Your Backup Storage Plan
[Interactive Simulation]
An interactive guide on how to get more storage for your Verizon Cloud account using your Samsung Galaxy Note 4.

Verizon Messages (Message+)

Verizon Messages (Message+) FAQs
[FAQs]
Use the Verizon Message+ app to sync messages across multiple devices, send picture & video messages and make calls on a tablet over Wi-Fi or cellular.
Turn Off Auto Reply - Verizon Messages - Android® Smartphone
[Device-Specific Instructions]
To turn off auto reply for the Verizon Messages (Message+) app, view this info.
Set Up Glympse - Verizon Messages - Android®
[Device-Specific Instructions]
To set up Glympse via the Verizon Messages (Message+) app on your Android device, view this info.
Send / Re-send an eGift - Verizon Messages - Android®
[Device-Specific Instructions]
Here's how to send or re-send an eGift via Verizon Messages (Message+) from your Android device.
View / Disconnect Paired Devices - Verizon Messages - Android®
[Device-Specific Instructions]
Here's how to view or disconnect paired Android devices from the Verizon Messages (Message+) app.
Restore Messages - Verizon Messages - Android®
[Device-Specific Instructions]
Here's how to restore messages via Verizon Messages (Message+) after switching Android devices.
Pairing Devices - Verizon Messages - Android®
[Device-Specific Instructions]
To pair an Android tablet with a smartphone via the Verizon Messages (Message+) app, view this info.
Save Message to SD Card - Verizon Messages - Android®
[Device-Specific Instructions]
To save messages to an SD card via Verizon Messages (Message+), view this.
Uninstall - Verizon Messages - Android™
[Device-Specific Instructions]
Redeem an eGift - Verizon Messages - Android®
[Device-Specific Instructions]
Here's how to redeem an eGift via the Verizon Messages (Message+) app or another messaging app.
Video Trimmer - Verizon Messages - Android®
[Device-Specific Instructions]
Send a Data eGift - Verizon Messages - Android®
[Device-Specific Instructions]
To send a data eGift via Verizon Messages (Message+) from your Android device, view this.
View an eGift Balance - Verizon Messages - Android®
[Device-Specific Instructions]
To view the balance of an eGift via the Verizon Messages (Message+) app, see this info.
Send a Message with eGift Attachment - Verizon Messages - Android®
[Device-Specific Instructions]
Here's how to send an eGift attachment via Verizon Messages (Message+) from your Android device.
Create a Group Contact List - Verizon Messages - Android®
[Device-Specific Instructions]
Here's how to create a group contact list using Verizon Messages on your Android Smartphone.
How to Use Verizon Messages (Message+) on Android Devices
[How to Use Guide]
Get instructions on how to set up and use Verizon Messages for texting across multiple devices. Learn about group and multimedia texting and other advanced features.
Mute / Unmute Messages
[Device-Specific Instructions]
Samsung Galaxy Note® 4 Simulator: Attaching a File to a Text Message
[Interactive Simulation]
Discover how to attach a video to a text message using your Samsung Galaxy Note 4.
Samsung Galaxy Note® 4 Simulator: Forwarding a Text Message
[Interactive Simulation]
Learn how to forward a text message using your Samsung Galaxy Note 4.
Samsung Galaxy Note® 4 Simulator: Replying to a Text Message
[Interactive Simulation]
See how to reply to a text message on your Samsung Galaxy Note 4.
Samsung Galaxy Note® 4 Simulator: Sending a Text Message
[Interactive Simulation]
Discover how to send a text message using your Samsung Galaxy Note 4.
Samsung Galaxy Note® 4 Simulator: Sending a Text Message to a Group
[Interactive Simulation]
Learn how to send a text message to a group of your contacts from your Samsung Galaxy Note 4.
Samsung Galaxy Note® 4 Simulator: Sending an Audio Message
[Interactive Simulation]
An interactive how-to guide for sending a recorded message using your Samsung Galaxy Note 4.
Set Up Group Messaging - Verizon Messages - Android®
[Device-Specific Instructions]
Here's how to set up group messaging when using Verizon Messages on your Android smartphone.

Verizon Smart Family

Set Data Limits - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to set data limits for the lines on your account via Smart Family.
Set Data Limits - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to set data limits on a child device using the parent app on your iPhone or iPad.
Add Verizon Smart Family™ Service - Website
[Device-Specific Instructions]
Here's how to add Smart Family service.
Set Data Limits - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to set data limits on a child device using the parent app on your smartphone or tablet.
Add, Edit or Remove Parent / Child Roles - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to add, edit or remove parent and child roles for Verizon Smart Family.
Remove Data Limits - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to remove data limits for the lines on your account via Smart Family.
Download and Install the Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to download and install the Smart Family parent app using your iPhone or iPad.
Download and Install the Companion App - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to download and install the Smart Family companion app using your child's Android device.
Remove Message Limits - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to remove message limits for the lines on your account via Smart Family.
Add or Remove a Contact to / from the Watchlist - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to add / remove a contact to / from the watchlist via the Smart Family parent app on your Android device.
Add or Remove a Blocked Call or Contact - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to add or remove blocked contacts (numbers that can't call or message you) from Smart Family.
Download and Install the Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to download and install the Smart Family parent app using your smartphone or tablet.
Remove Data Limits - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to remove data limits from a child device using the parent app on your smartphone or tablet.
Set Message Limits - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to set message limits for the lines on your account via Smart Family.
View Data Usage - Verizon Smart Family™ - My Verizon app
[Device-Specific Instructions]
Here's how to view Smart Family data usage via the My Verizon app.
Manage Verizon Family Safeguards & Controls - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to manage Verizon Family Safeguards & Controls via Smart Family.
Download and Install the Companion App - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to download and install the Smart Family companion app via your child's iOS device.
Add Verizon Smart Family™ Service - Apple® iOS
[Device-Specific Instructions]
Here's how to add the Smart Family service via your iOS device.
Set Data Limits - Verizon Smart Family™ - My Verizon app
[Device-Specific Instructions]
Here's how to set up Smart Family data limits via the My Verizon app.
View Activity - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to view your child's call, text and/or internet activity using the parent app on your iPhone or iPad.
Add or Remove a Trusted Contact - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to add or remove Smart Family trusted contacts via the website.
Access the Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to access the Smart Family or Companion app on your smartphone or tablet.
Access the Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to access the Smart Family or Companion app on your iPhone or iPad.
Add Time Restrictions - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to add Smart Family time restrictions via the website.
Remove Data Limits - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to remove data limits from a child device using the Smart Family parent app on your iPhone or iPad.
Add, Edit or Remove Parent / Child Roles - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to add family members and change roles using the Smart Family parent app on your Android device.
Add, Edit or Remove Parent / Child Roles - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to add family members and change roles via the Smart Family parent app on your iOS device.
View Activity - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to view your child's call and/or text activity using the parent app on your smartphone or tablet.
Set Purchase Limits - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to set purchase limits for the lines on your account via Smart Family.
Add Verizon Smart Family™ Service - Android®
[Device-Specific Instructions]
Here's how to add the Smart Family service using your smartphone or tablet.
Add or Remove a Blocked Call or Contact - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to add and remove blocked calls or contacts via the Smart Family parent app on your Android device.
Set Minute Limits - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to set minute limits for the lines on your account via Smart Family.
Add or Remove a Contact to / from the Watchlist - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to add / remove a contact to / from the watchlist via the Smart Family parent app on your iOS device.
Add or Remove a Blocked Call or Contact - Verizon Smart Family™ - My Verizon app
[Device-Specific Instructions]
Here's how to add or remove Smart Family call blocks via the My Verizon app.
Remove Purchase Limits - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to remove Smart Family purchase limits for the lines on your account via the website.
Delete Time Restrictions - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to delete time restrictions for Smart Family using the website.
Restart Restrictions - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to reset your Smart Family usage controls if they've been disabled due to a 911 call.
Add or Remove a Blocked Call or Contact - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to add and remove blocked calls or contacts via the Smart Family parent app on your iOS device.
Remove Minute Limits - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to remove minute limits for the lines on your account via Smart Family.
Edit Time Restrictions - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to edit Smart Family time restrictions from your My Verizon account.
Sign Out of the Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to sign out of the parent app using your iPhone or iPad.
Add, Edit or Remove Parent / Child Roles - Verizon Smart Family™ - My Verizon app
[Device-Specific Instructions]
Here's how to add, edit or remove Smart Family parent or child roles via the My Verizon app.
Remove Data Limits - Verizon Smart Family™ - My Verizon app
[Device-Specific Instructions]
Here's how to remove Smart Family data limits via the My Verizon app.
Remove Message Limits - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to remove message limits from a child device using the parent app on your smartphone or tablet.
Remove Message Limits - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to remove message limits from a child device using the parent app on your iPhone or iPad.
Delete Time Restrictions - Verizon Smart Family™ - My Verizon app
[Device-Specific Instructions]
Here's how to delete Smart Family time restrictions via the My Verizon app.
Add Time Restrictions - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to add time restrictions to a child device using the Smart Family parent app on your iOS device.
Add or Remove a Trusted Contact - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to add and remove a trusted contact using the Smart Family parent app on your iOS device.
Add or Remove a Trusted Contact - Verizon Smart Family™ - My Verizon app
[Device-Specific Instructions]
Here's how to add or remove Smart Family trusted contacts via the My Verizon app.
Set Message Limits - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to set message limits on a child device using the parent app on your iPhone or iPad.
Set Minute Limits - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to set minute limits on a child device using the parent app on your iPhone or iPad.
Add or Remove a Trusted Contact - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to add and remove a trusted contact via the Smart Family parent app on your Android device.
Set Minute Limits - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to set minute limits on a child device using the parent app on your smartphone or tablet.
Set Minute Limits - Verizon Smart Family™ - My Verizon app
[Device-Specific Instructions]
Here's info on how to set up Smart Family minute limits via the My Verizon app.
Add Time Restrictions - Verizon Smart Family™ App - Android® 
[Device-Specific Instructions]
Here's how to add time restrictions to a child device via the Smart Family parent app on your Android device.
Remove Minute Limits - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to remove minute limits from a child device using the parent app on your smartphone or tablet.
Remove Time Restrictions - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to remove time restrictions from a child device using the parent app on your smartphone or tablet.
Add or Remove Text Alerts - Smart Family™ - My Verizon app
[Device-Specific Instructions]
Here's how to add or remove Smart Family usage-limit text alerts via the My Verizon app.
Remove Message Limits - Verizon Smart Family™ - My Verizon app
[Device-Specific Instructions]
Here's how to remove Smart Family messaging limits via the My Verizon app.
Remove Minute Limits - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to remove minute limits from a child device using the parent app on your iPhone or iPad.
Set Message Limits - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to set message limits on a child device using the parent app on your smartphone or tablet.
Set Message Limits - Verizon Smart Family™ - My Verizon app
[Device-Specific Instructions]
Here's how to set up Smart Family messaging limits via the My Verizon app.
Add Content Filtering - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to add content filtering to a child device using the Smart Family parent app on your Android device.
Add Content Filtering - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to add content filtering to a child device using the Smart Family parent app on your iOS device.
Add Content Filtering - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to add content filtering for the lines on your account via Smart Family.
Add Time Restrictions - Verizon Smart Family™ - My Verizon app
[Device-Specific Instructions]
Here's how to add Smart Family restirictions via the My Verizon app.
Add or Remove Trusted / Blocked Websites - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to add / remove trusted or blocked websites via the Smart Family parent app on your Android device.
Add or Remove Trusted / Blocked Websites - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to add and remove trusted or blocked websites via the Smart Family parent app on your iOS device.
Add or Remove Trusted / Blocked Websites - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to add or remove trusted or blocked websites for the lines on your account via Smart Family.
Edit Content Filtering - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to edit content filtering for a child device using the parent app on your smartphone or tablet.
Edit Content Filtering - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to edit content filtering for a child device using the Smart Family parent app on your iPhone or iPad.
Edit Content Filtering - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to edit content filtering on the Smart Family website.
Pause or Resume Internet Connectivity - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to pause or resume your child's internet access using the parent app on your smartphone or tablet.
Pause or Resume Internet Connectivity - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to pause or resume your child's internet access using the parent app on your iPhone or iPad.
Pause or Resume Internet Connectivity - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how pause or suspend internet connectivity for the lines on your account via Smart Family.
Remove Content Filtering - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to remove content filtering for a child device using the parent app on your smartphone or tablet.
Remove Content Filtering - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to remove content filtering for a child device using the Smart Family parent app on your iPhone or iPad.
Remove Content Filtering - Verizon Smart Family™ - Website
[Device-Specific Instructions]
Here's how to remove content filtering for the lines on your account via Smart Family.
Remove Minute Limits - Verizon Smart Family™ - My Verizon app
[Device-Specific Instructions]
Here's how to remove Smart Family minute limits via the My Verizon app.
Remove Purchase Limits - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to remove purchase limits from a child device via the Smart Family parent app on your Android device.
Remove Purchase Limits - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to remove purchase limits from a child device using the Smart Family parent app on your iOS device.
Remove Time Restrictions - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to remove time restrictions from a child device using the Smart Family parent app on your iPhone or iPad.
Remove Verizon Smart Family™ Service - Website
[Device-Specific Instructions]
Here's how to remove your Smart Family service.
Set Purchase Limits - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to set purchase limits on a child device using the parent app on your smartphone or tablet.
Set Purchase Limits - Verizon Smart Family™ App - Apple® iOS
[Device-Specific Instructions]
Here's how to set purchase limits on a child device using the Smart Family parent app on your iPhone or iPad.
Upgrade or Downgrade Subscription - Verizon Smart Family™ App - Android®
[Device-Specific Instructions]
Here's how to change your Verizon Smart Family subscription via the parent app on your smartphone or tablet.

Voice Recorder

VZ Navigator

Uninstall VZ Navigator®
[Device-Specific Instructions]
Find a Location - VZ Navigator®
[Device-Specific Instructions]
Synchronize Changes - VZ Navigator® - PC
[Device-Specific Instructions]
To synchronize changes you've made on the VZ Navigator website with your device, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Samsung Galaxy Note® 4 Simulator: Searching Locally in VZ Navigator®
[Interactive Simulation]
Learn how to search for a location by category using VZ Navigator on your Samsung Galaxy Note 4.
Samsung Galaxy Note® 4 Simulator: Using Turn-by-Turn Directions in VZ Navigator®
[Interactive Simulation]
Discover how get directions to a location using VZ Navigator on your Samsung Galaxy Note 4.
Samsung Galaxy Note® 4 Simulator: Viewing Current Traffic in VZ Navigator®
[Interactive Simulation]
An interactive guide for how to add layers to VZ Navigator to view current traffic on your Samsung Galaxy Note 4.

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