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V20™
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DROID MAXX 2
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Hum+ by Verizon
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GizmoPal™
PRIV™ by BlackBerry®
Samsung Galaxy S® III
DuraForce PRO with Sapphire Shield
Microsoft Lumia 735
LG K8 V
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Verizon 4G LTE USB Modem 551L
Verizon Verizon SmartHub with Voice
Galaxy Tab E (8.0)
moto z2 force edition
Verizon Ellipsis® Jetpack® MHS900L
Moto G Play
Verizon 4G LTE USB Modem UML295
Casio G'zOne Commando®
DuraXV
Verizon Ellipsis® 10
Ellipsis™ Jetpack® MHS815L
BlackBerry® Bold™ 9930 smartphone
DROID MINI by MOTOROLA
DROID RAZR M by MOTOROLA
Casio G'zOne Commando® 4G LTE
Verizon Global USB Modem USB730L
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Samsung Convoy™ 3
Moto G™ by Motorola
ZenPad™ Z10
Brigadier™ by Kyocera
Microsoft Surface 3
LG G Vista
LG G2
LG K4™ LTE
moto e4 Prepaid
Kyocera DuraXV+
Casio G'zOne Ravine® 2
LG Exalt® LTE
Samsung Gear S3 frontier
Galaxy J3 Mission Prepaid
DROID 3 by MOTOROLA
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Apple® iPad® (9.7-inch)
LG Exalt™
HTC One® (M8)
iPad® Air 2
LTE Internet (Installed)
Verizon Wireless Home Phone T2000
Galaxy Tab E
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
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BlackBerry Classic
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Verizon Wireless AirCard® 595
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DROID by MOTOROLA
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Verizon Ellipsis™ 8 HD
Sony Xperia® Z3v
Galaxy Note® Edge
DROID ULTRA by MOTOROLA
Moto E™ Prepaid
Motorola moto e4 plus™ Prepaid
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
iPad® Pro
HTC Desire® 526
Apple® iPad® mini with Retina display
Samsung Galaxy S® 4 mini
DROID TURBO 2 - Designed by You
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Samsung Galaxy Note® II
ZenPad™ Z8
BlackBerry® Z10 smartphone
Gear S2
BlackBerry® Q10 smartphone
Nokia Lumia 928
Apple® iPad Pro® (9.7-inch)
Nexus 6
HTC Desire® 626
iPad® mini 4
LG Revere®
LG Octane™
Verizon Wear24™
Verizon Wireless USB760 Modem
ASUS ZenPad™ Z8s
DROID INCREDIBLE 4G LTE by HTC
Apple® iPad Pro® (12.9-inch)
G Pad™ 10.1 LTE
Humx
Moto X™ (2nd Gen.)
LG Vortex™
Samsung Galaxy Tab® 2 (7.0)
G Pad™ 7.0 LTE
LG Cosmos™ 2
Verizon MiFi™2200 Intelligent Mobile Hotspot
DROID RAZR by MOTOROLA
Samsung Galaxy Tab S2
LG G Pad™ X8.3
Samsung Intensity™ III
Nokia Lumia 822
Gear S®
Motorola RAZR V3m
BlackBerry® Z30 smartphone
ASUS ZenFone™ AR
Moto X™ by Motorola
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LG Revere® 2
Apple® iPad® with Wi-Fi + 4G
Casio G'zOne Ravine®
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HTC One®
DROID RAZR MAXX HD by MOTOROLA
LG Accolade™
Samsung Galaxy Book
LG 4G LTE USB Modem VL600
Samsung Convoy™
LG enV®3
LG Exalt™II
Samsung Gusto®
Arlo Go
Samsung Haven™
Cadence by Kyocera
Verizon GizmoTab™
Samsung Galaxy Tab®
Apple® iPad® mini
Samsung Galaxy Tab® (10.1)
Samsung Galaxy Tab S3
Nokia Lumia Icon
BlackBerry® Bold 9650 smartphone
Sonim XP5
LG Optimus Zone™ 2 Prepaid
LG Migosm
Samsung Galaxy Tab® 4 (10.1)
Samsung Galaxy S® III mini
Dell™ Vostro™ V13 Laptop
DROID X by MOTOROLA
HTC One® (M8) for Windows®
Ellipsis® Kids
Spartan GoCam™
Samsung Illusion™
Lancet™ for Android™
Motorola Barrage™
Motorola MOTO™ W755
Samsung Galaxy Tab® 4 (8.0)
BlackBerry® Tour™ 9630 smartphone
Apple® iPad®
LG VX8300
Motorola XOOM™ 4G LTE
LG Optimus Exceed™ 2
LG enV®2
iPad® mini 3
DROID DNA by HTC
Samsung Galaxy Camera®
Verizon Wireless USB720 Modem
Samsung Alias™ 2
Transpyre™ Prepaid
Delphi Connect with 4G LTE Mobile Hotspot
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
DROID X2 by MOTOROLA
DROID 4 by MOTOROLA
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Knack™
Pantech Hotshot™
Pantech Perception™
Samsung Galaxy Stellar™
Samsung Smooth™
LG VX5500
DROID RAZR MAXX by MOTOROLA
Apple® iPad® with Retina display
Verizon Wireless UMW190 Global USB Modem
Samsung Galaxy Tab® S
Pantech Breakout™
DROID RAZR HD by MOTOROLA
LG Cosmos™
Lancet™
LG Extravert™
Verizon Wireless AirCard® 595U USB Modem
Sony Xperia® Z2
Nokia Lumia 2520
LG enV® TOUCH
Samsung Intensity™
Verizon Wireless UM175 USB Modem
BlackBerry® Storm2™ 9550 smartphone
HP Elite x2 1012
DROID INCREDIBLE 2 by HTC
Samsung Gear S3 classic
Samsung Galaxy™ Stratosphere™ II
Casio G'zOne Boulder®
Watch Urbane™ 2nd Edition LTE
Enact™ by LG
LG Cosmos™ Touch
Samsung SCH-u340
Pantech Marauder™
Samsung Galaxy Note® 10.1
HTC One® max
Lucid™3 by LG
Samsung Galaxy Note® 10.1 2014 Edition
DROID CHARGE by SAMSUNG
Hydro ELITE by KYOCERA
Samsung Alias™
Galaxy Nexus by Samsung
THUNDERBOLT™ by HTC
Google Nexus 7
HTC One® remix
LG VX5400
DROID BIONIC by MOTOROLA
Samsung Galaxy™ Stratosphere™
Pantech Jest™ 2
Spectrum™ 2 by LG
Samsung Galaxy Note® Pro
Samsung Galaxy View
Intuition™ by LG
Casio G'zOne Rock™
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Windows Phone 8X by HTC
Motorola W385
LG VX8360
ZTE Cymbal® LTE
Samsung Galaxy Tab® (7.7)
Verizon Wireless USB727 Modem
Samsung Fascinate™
BlackBerry® 8830 World Edition smartphone
Lucid™ by LG
Samsung Juke
DROID INCREDIBLE by HTC
BlackBerry® Curve™ 9330 smartphone
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HTC Desire® 612
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Verizon Wireless UM150 USB Modem
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Casio G'zOne Brigade®
DROID 2 GLOBAL by MOTOROLA
Verizon Wireless PC5750 PC Card
Pantech Caper™ Prepaid
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Verizon Wireless CDM8950
LG VX8350
Motorola MOTO™ VU204
Motorola Adventure™ V750
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Verizon Wireless Razzle™
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HP Spectre x2
Moto X™ - Designed by You
Moto X™ - Designed by You (2nd Generation)
Samsung ATIV SE™
Delphi Connect
Verizon Wireless CDM8975
DROID 2 by MOTOROLA
Pantech Crux™
Samsung SCH-a870
Samsung SCH-u430
Motorola W315
Samsung FlipShot®
BlackBerry Classic Non-Camera
Spectrum™ by LG
LG Dare™
Motorola MOTOKRZR K1m
DROID XYBOARD 10.1 by MOTOROLA
Verizon Wireless Escapade®
LG VX6100
LG Ally™
DROID PRO by MOTOROLA
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Motorola V325
DROID XYBOARD 8.2 by MOTOROLA
Samsung SCH-a670
Samsung SCH-u540
Verizon Wireless Coupe™
LG Clout™
LG VX3200
LG Enlighten®
Verizon Wireless V740 ExpressCard
Sierra Wireless AirCard® 555D
HP® Mini 1151NR Netbook
LG VX5200
Samsung Omnia® II
Verizon Wireless Salute™
Revolution™ by LG
LG enV®
Motorola E815
LG Chocolate® 3
Sierra Wireless AirCard® 580
LG VX8700
LG Optimus Exceed™
Motorola V60s
Casio EXILIM
Motorola XOOM™
Nokia 6205
Luge™ by Motorola Prepaid
LG Versa™
Samsung SCH-a310
HTC Trophy™
Nokia 2705 Shade™ Non-Camera
Motorola RAZR V3m in Gray
Motorola MOTO™ Z6c World Edition
Verizon AD3700 Global USB Modem
HTC Rezound™
G'zOne Boulder™ Black and Silver
Casio G'zOne Ravine® 2 Non-Camera
DROID ERIS by HTC
Samsung Rogue™
Verizon Wireless USB1000 Global USB Modem
Motorola RAZR V3c
Motorola MOTO™ Z6cx World Edition without Camera
LG VX3300
Samsung SCH-a650
LG VX4500
BlackBerry® Curve™ 9370 smartphone
Samsung Zeal™
Gateway® LT2016u Netbook
DROID R2D2 by MOTOROLA
Samsung SCH-a630
Samsung SCH-a950
Samsung Sway™
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Motorola V710
Samsung Glyde™
Motorola V325i
Motorola Rival™
Nokia 2285
LG VX4650
Samsung Continuum™
Nokia 6015i Prepaid
Samsung Trance™
Samsung SCH-a850
LG V
Nokia 2705 Shade™
Motorola Entice™
LG VX6000
HP® Mini 110-3098NR Netbook
Compaq® Mini CQ10-688nr Netbook
Samsung Gleam®
Samsung SCH-u550
HP® Mini 311-1037NR Netbook
LG Glance™
Nokia 3589i
Samsung Omnia®
Verizon Wireless PN-300
Motorola Rapture™ VU30
Verizon Converged VOIP Device
Samsung SCH-a930
LG VENUS™
Nokia 6215i
HTC Ozone™ with TALKS™ for Verizon Wireless
Samsung Renown™
Verizon Wireless U630 PC Card
Nokia 6315i
Samsung SCH-n330
HP® Mini 210-1076NR Netbook
Motorola V325xi
Verizon Wireless Blitz® Prepaid
Nokia 6236i
HTC Touch Pro™
Motorola V276
Verizon Wireless V620
Nokia 2128i
Verizon XU870 Global ExpressCard®
Motorola MOTORAZR maxx Ve
LG VX8100
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
Toyota Connected Car
Motorola C333
Jest™
KYOCERA DuraXVLTE
Motorola V60p
Lexus Connected Car
ASUS ZenFone™ V
Kyocera KX414
Motorola C343
HP® Pavilion dm1-3010nr Notebook
HP® Pavilion dm1-2010nr Entertainment Notebook
Verizon Wireless Adamant™
ZTE Blade™ Vantage Prepaid
Google Pixel 2
Google Pixel 2 XL
LG V30®

Call Forwarding

Turn Call Forwarding Off from the Device
[Device-Specific Instructions]
If you're not receiving calls, callers are not getting through (e.g., fast busy signal, invalid number announcement, etc.) or they are getting an unknown party, this info may help. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for...
Turn Call Forwarding On - My Verizon Website
[Device-Specific Instructions]

Caller ID

Turn On / Off Caller ID Block
[Device-Specific Instructions]
Configure Share Name ID
[Device-Specific Instructions]
Company Name ID FAQs
[FAQs]
Learn how customize the outgoing calls of each line in your company. Set up a unique name and image that will appear on compatible phones that you call.
Cancel Share Name ID - My Verizon Website
[Device-Specific Instructions]
How do I hide my phone number when I make an outgoing call?
[Community]
How do I hide my phone number when I make an outgoing call on my Samsung Galaxy 6S?

Caller Name ID

Cancel Free Trial - Caller Name ID
[Device-Specific Instructions]
Cancel Caller Name ID - Android®
[Device-Specific Instructions]
Setup Picture ME - Caller Name ID
[Device-Specific Instructions]
City and State Lookup - Caller Name ID
[Device-Specific Instructions]
Incoming Call Indicators - Caller Name ID
[Device-Specific Instructions]
Block/Report Picture - Caller Name ID
[Device-Specific Instructions]
Picture ME Viewer Settings - Caller Name ID
[Device-Specific Instructions]
Software Version - Caller Name ID
[Device-Specific Instructions]
Add to Contacts - Caller Name ID
[Device-Specific Instructions]
Spam Detection - Caller Name ID
[Device-Specific Instructions]

HD Voice

Can I use my device as a hotspot and be on a call at the same time?
[Community]
how do i use my hotspot and be on a call at the same time with the galaxy S6?
Can I use my device as a hotspot and be on a call at the same time?
[Community]
how do i use my hotspot and be on a call at the same time with the galaxy S6?
Does Verizon allow for the Samsung Galaxy S6 to have simultaneously voice and data without connecting to WiFi?
[Community]
Minneapolis asked Verizon Wireless: Q: Does Verizon allow for the Samsung Galaxy S6 to have simultaneously voice and data (solely on the actual Verizon network) without connecting to WiFi? A: Yes, the phone is capable of supporting simultaneous voice and data when in a 4G LTE coverage are. Make...
How do I make a call while Mobile Hotspot is active?
[Community]
I have a Samsung Galaxy 6, and need to make phone calls while the Mobile Hotspot is active. Right now, of course, the data connection drops when I receive a phone call. Some helpful people say I need "AC" which I think means Advanced Calling? and is a feature that Verizon can enable if I ask the right...
How do I set up wi-fi calling?
[Community]
Just got an S6 so I could use wifi calling in our poor reception area. I don't see the option for setting it up on my phone. Going to settings > advanced calling > activate HD   I'm not getting the option to set up wifi calling. Help?!
How do I set up wi-fi calling?
[Community]
Just got an S6 so I could use wifi calling in our poor reception area. I don't see the option for setting it up on my phone. Going to settings > advanced calling > activate HD   I'm not getting the option to set up wifi calling. Help?!
How do I use data during calls?
[Community]
I'm a little confused. Since I switched to vzw, I have not been able to use data while on a voice call. I accepted that as a vzw shortcoming. However, last night with my son home from college, one of his buddies toldd me that vzw fixed this. I told him that I couldn't do both. He's on vzw with a Nexus...
Is the Galaxy S6 incompatible with ringback tones?
[Community]
Why is the Galaxy S6 incompatible for ringback tones?
Samsung Galaxy S 6 Simulator: Activating HD Voice
[Interactive Simulation]
Learn how to activate HD Voice with your Samsung Galaxy S 6 to place video and HD Voice calls.
Samsung Galaxy S 6 Simulator: Calling with HD Voice
[Interactive Simulation]
Learn how to make an HD Voice call for a clearer, more natural sound using your Samsung Galaxy S 6.
Samsung Galaxy S 6 Simulator: Calling with Video
[Interactive Simulation]
An interactive guide on how to make a video call to a contact with HD Voice using your Samsung Galaxy S 6.
Samsung Galaxy S 6 Simulator: Turning HD Voice On and Off
[Interactive Simulation]
Discover how to turn VoLTE Calling on and off for your Samsung Galaxy S 6.
Why does my device drop LTE connectivity when I am on a call?
[Community]
My S6 loses 4G connectivity whenever I am on a phone call. Iso this normal? My S4 did not have this problem.

International

Preparing for International Travel
[Video]
Prepare your phone for International Travel by choosing your own travel plan and turning on your devices travel settings.
Length: 3:50
Global Ready Check - My Verizon Mobile App
[Device-Specific Instructions]
Use the Global Ready Check to determine if your device can be used while traveling internationally.
Manage International Plan - My Verizon app
[Device-Specific Instructions]
Learn how to manage international plans and view international data usage from the My Verizon app.
International Ready Check - My Verizon app
[Device-Specific Instructions]
Use the International Ready Check to determine if your device can be used while traveling internationally.

LTE Advanced

Verizon LTE Advanced FAQs
[FAQs]
Verizon LTE Advanced is the next gen network, powering the nation's largest and fastest 4G LTE network, now available in more than 450 cities from coast to coast.

Push to Talk Plus

App Settings - Push To Talk Plus
[Device-Specific Instructions]
Edit a Contact - Push To Talk Plus
[Device-Specific Instructions]
Status Icons - Push To Talk Plus
[Device-Specific Instructions]
Create a Group - Push To Talk Plus
[Device-Specific Instructions]
Delete a Contact - Push To Talk Plus
[Device-Specific Instructions]
Edit Groups - Push To Talk Plus
[Device-Specific Instructions]
Set Presence - Push To Talk Plus
[Device-Specific Instructions]
Delete Groups - Push To Talk Plus
[Device-Specific Instructions]
Set Favorites - Push To Talk Plus
[Device-Specific Instructions]

Ringtones & Ringback Tones

Verizon Tones: Ringtones and Ringback Tones FAQs
[FAQs]
Learn about customizing the ringtones you hear when your phone rings and Ringback Tones others hear when they call your phone.
Assign Ringback Tones
[Device-Specific Instructions]
Purchasing Ringback Tones - Website
[Device-Specific Instructions]
Delete a Ringback Tone
[Device-Specific Instructions]
Purchasing Ringback Tones - Device
[Device-Specific Instructions]
Activate Ringback Tones
[Device-Specific Instructions]
Create / Delete a Playlist - Ringback Tones
[Device-Specific Instructions]
Editing a Ringback tone jukebox
[Device-Specific Instructions]
How do I assign a ringtone to a contact?
[Community]
How do I assign a ringtone to a contact (in my case on a Samsung Galaxy S6 Edge+)? I can't find a clear answer to this anywhere in Verizon documentation. A search of the Verizon forums shows this question is asked very frequently, with two kinds of results: either no answer is given, oran ...
How do I assign a ringtone to a contact?
[Community]
I can't seem to find a way to assign a ringtone to a specific contact for when an individual calls.
How do I change the ringtone for outgoing calls?
[Community]
For some reason I once again have the default classical music ringtone for a contact since I upgraded to a Galaxy S6. I can't find how to change it to a different ringtone that I have. Can anyone help?
How do I use mp3 files as ringtones?
[Community]
I go to Settings - Sounds and Notification - Ringtones and sounds - Ringtones (VZW Airwaves) - scroll down to  + Add ringtone and it takes me to the cloud but I only have access to the pictures in the cloud not to any music.  Any suggestions?
Is the Galaxy S6 incompatible with ringback tones?
[Community]
Why is the Galaxy S6 incompatible for ringback tones?

Voicemail

Visual Voicemail FAQs
[FAQs]
Learn how you can check your voicemail messages without placing a call. Play messages from your screen and more with this app.
Set Up Voicemail
[Device-Specific Instructions]
This provides instructions on how to set up your Basic Voicemail and greeting. For additional info look up Voicemail Instructions. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Reset Voicemail Password from Device
[Device-Specific Instructions]
This helps if you forgot or need to change/reset your voicemail password. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Retrieve Voicemail Messages
[Device-Specific Instructions]
This info provides steps for retrieving voicemail messages from your device or another phone. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Reset Voicemail Password - My Verizon Website
[Device-Specific Instructions]
This helps if you forgot or need to change/reset your voicemail password. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Voicemail Options
[Device-Specific Instructions]
Turn Call Forwarding On from the Device
[Device-Specific Instructions]
Access Basic Visual Voicemail - Samsung
[Device-Specific Instructions]
Retrieve a Fax - Voicemail
[Device-Specific Instructions]
How can I delete Visual Voice Mail on my Galaxy S6?
[Community]
Just upgrade my wife's phone to Galaxy S6. When someone leaves a voice mail and she clicks the notification, it tries to open visual voice mail. It's annoying as heck! Can you remove this from the phone?
How can I delete Visual Voice Mail on my Galaxy S6?
[Community]
Just upgrade my wife's phone to Galaxy S6. When someone leaves a voice mail and she clicks the notification, it tries to open visual voice mail. It's annoying as heck! Can you remove this from the phone?
How do I change voicemail preferences?
[Community]
Is there a way to change the message at the beginning of a voicemail? Example phone # calling from, time , date, duration of call etc.
How do I change voicemail preferences?
[Community]
Is there a way to change the message at the beginning of a voicemail? Example phone # calling from, time , date, duration of call etc.
How do I clear my Voicemail notification after listening?
[Community]
I have a Samsung Galaxy S6.  When I receive a voicemail, I get the voicemail icon in the notification bar at the top of the screen which is good so I know I have one.  When I go in and listen to my voicemail and delete it, once I hang up the icon stays there and does not clear.  What can...
How do I clear my Voicemail notification after listening?
[Community]
I have a Samsung Galaxy S6.  When I receive a voicemail, I get the voicemail icon in the notification bar at the top of the screen which is good so I know I have one.  When I go in and listen to my voicemail and delete it, once I hang up the icon stays there and does not clear.  What can...
How do I fix the 'unfortunately voicemail has stopped' error?
[Community]
Whenever I get a voice mail and I try to open it is get "unfortunately voice mail has stopped".  Ever since latest update?
How do I fix the 'unfortunately voicemail has stopped' error?
[Community]
Whenever I get a voice mail and I try to open it is get "unfortunately voice mail has stopped".  Ever since latest update?
How do I know if I have new voice mail, and how many I have?
[Community]
How do I know at a glance if I have new voice mail, and how many I have?
How do I know if I have new voice mail, and how many I have?
[Community]
How do I know at a glance if I have new voice mail, and how many I have?
How do I stop the full information readout when I access voicemail?
[Community]
How do I change the amount of info I'm given every time I open my voicemail? I only want to know limited info, NOT how long the message is, the date etc.
How do I stop the full information readout when I access voicemail?
[Community]
How do I change the amount of info I'm given every time I open my voicemail? I only want to know limited info, NOT how long the message is, the date etc.
Is Visual Voice Mail available on the S6 Edge?
[Community]
Is this not available on my new Samsung S6 Edge?
Is Visual Voice Mail available on the S6 Edge?
[Community]
Is this not available on my new Samsung S6 Edge?
Why does my device keep showing that I have a voice mail?
[Community]
I have basic voicemail - the S6 always shows 1 new voicemail - never clears and never increments. Can anyone help
Why does my device keep showing that I have a voice mail?
[Community]
I have basic voicemail - the S6 always shows 1 new voicemail - never clears and never increments. Can anyone help
Why does visual voice mail stop working when I place the phone to my ear?
[Community]
The screen times out and the message stops.  This has been going on for about a week now.
Why does visual voice mail stop working when I place the phone to my ear?
[Community]
The screen times out and the message stops.  This has been going on for about a week now.
Why has my voice mail stopped working after an update?
[Community]
My voice mail has not worked right since system update.  I called Verizon once and thought we had it figured out but it is still doing.  It takes hours before any voice mails show up and I get an error code.
Why has my voice mail stopped working after an update?
[Community]
My voice mail has not worked right since system update.  I called Verizon once and thought we had it figured out but it is still doing.  It takes hours before any voice mails show up and I get an error code.

Wireless Emergency Alerts

Wireless Emergency Alerts FAQs
[FAQs]
Frequently asked questions about Wireless Emergency Alerts, including Presidential Alerts, Imminent Danger Alerts and AMBER Alerts.
Wireless Emergency Alert Capable Devices
[General Information]
A list of Wireless Emergency Alert Capable Devices
How do I get text emergency alerts?
[Community]
For text emergency alerts, where are the settings?

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