Select Your Device
Moto Z Play Droid Edition
Apple® iPhone® 6
Apple® iPhone® 6s Plus
Apple® iPhone® 6 Plus
Apple® iPhone® 6s
Samsung Galaxy S® 5
Samsung Galaxy Note7
Apple® iPhone® 5s
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Verizon Wireless UM175 USB Modem
THUNDERBOLT™ by HTC
LG Cosmos™ Touch
iPad® mini 3
Pantech Jest™ 2
Verizon MiFi™2200 Intelligent Mobile Hotspot
LG VX5500
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Pantech Marauder™
Intuition™ by LG
Casio G'zOne Rock™
BlackBerry® Pearl™ Flip 8230 smartphone
Casio G'zOne Brigade®
Nokia 2366i
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LG VX5400
LG VX8360
Samsung Galaxy Note® 10.1 2014 Edition
Samsung Galaxy Camera®
DROID CHARGE by SAMSUNG
Samsung Galaxy Legend™
Samsung Galaxy Note® 10.1
Samsung SCH-u340
Verizon Wireless USB720 Modem
Motorola W385
Moto X™ - Designed by You
Samsung ATIV Odyssey™
Luge™ by Motorola Prepaid
HTC Rhyme™
DROID 2 GLOBAL by MOTOROLA
DROID 2 by MOTOROLA
BlackBerry® Storm2™ 9550 smartphone Prepaid
BlackBerry® Curve™ 9330 smartphone
BlackBerry® Curve™ 8330 smartphone
Delphi Connect
HTC Rezound™
Pantech Caper™ Prepaid
Verizon Wireless Escapade®
Samsung Alias™
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Motorola XOOM™
Sony Xperia® PLAY
Verizon Wireless UM150 USB Modem
Apple® iPad®
Pantech Crux™
Spartan GoCam™
Samsung Reality™
LG VX5300
Samsung SCH-u410
LG Chocolate® Touch
LG Ally™
Verizon Wireless CDM8975
Casio G'zOne Ravine® 2 Non-Camera
HTC Trophy™
LG Dare™
Revolution™ by LG
Samsung SCH-u430
Verizon Wireless G'zOne Type-S
Verizon Wireless Coupe™
LG Voyager™
Samsung Galaxy Tab® (7.7)
Samsung Juke
LG Chocolate®
Verizon Wireless USB727 Modem
Motorola MOTO™ VU204
LG VX5200
HP® Mini 1151NR Netbook
LG Enlighten®
BlackBerry® Torch™ 9850 smartphone
Samsung Rogue™
Spectrum™ by LG
LG VX8350
BlackBerry® Curve™ 8530 smartphone
LG Optimus Exceed™ Prepaid
Sierra Wireless AirCard® 555D
Samsung SCH-a870
LG enV®
Blackberry Classic Non-Camera
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Motorola V325
Motorola MOTOKRZR K1m
Sharp KIN™ ONE
LG VX3200
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LG VX3300
Samsung SCH-u540
Verizon Wireless PC5750 PC Card
BlackBerry® Curve™ 9370 smartphone
Motorola Adventure™ V750
Samsung SCH-a670
LG VX6100
Gateway® LT2016u Netbook
Motorola W315
Casio EXILIM
Motorola E815
LG Chocolate® 3
G'zOne Boulder™ Black and Silver
Verizon Wireless Razzle™
Pantech PN-215
Samsung FlipShot®
Motorola MOTO™ Z6cx World Edition without Camera
Motorola RAZR V3m in Gray
Motorola MOTO™ Z6c World Edition
LG VX4650
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Sierra Wireless AirCard® 580
Motorola V60s
Samsung SCH-a930
Verizon Wireless V740 ExpressCard
Samsung SCH-a950
Nokia 6205
Motorola V325i
Motorola MOTO Q™ 9c
LG VX4500
Samsung Gem™
LG Versa™
HP® Pavilion dm1-3010nr Notebook
Nokia 6215i
DROID ERIS by HTC
Samsung Trance™
DROID XYBOARD 8.2 by MOTOROLA
Verizon Wireless PN-300
LG VX8100
Motorola Rival™
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Motorola CITRUS™
Motorola Entice™
LG Clout™
Samsung N150 Netbook
BlackBerry® Curve™ 9310 smartphone
Sharp KIN™ TWO
HP® Mini 110-3098NR Netbook
Pantech PN-210
LG Fathom®
Verizon Wireless CDM8950
Kyocera KPC650
LG VX6000
Compaq® Mini CQ10-688nr Netbook
Motorola RAZR V3c
Nokia 6315i
Samsung SCH-u620
HP® Mini 311-1037NR Netbook
Nokia 7705 Twist™
Samsung Gleam®
Motorola DEVOUR™ with MOTOBLUR™
Samsung SCH-a630
LG VX8700
Nokia 2605 Mirage
Samsung i700 Pocket PC
Nokia 6015i Prepaid
Verizon Wireless Adamant™
Samsung SCH-u550
Samsung Zeal™
DROID PRO by MOTOROLA
Motorola V276
Verizon AD3700 Global USB Modem
Samsung SCH-a850
Pantech PN-820
Kyocera KX444
Verizon Wireless USB1000 Global USB Modem
Nokia 2705 Shade™
Verizon Wireless CDM 7075
Motorola T720
LG Glance™
Motorola Q™
Samsung Saga™
Kyocera KX1v
Verizon Wireless Salute™
Sharp KIN™ ONEm
HTC Merge®
HTC Ozone™ with TALKS™ for Verizon Wireless
BlackBerry® 8830 World Edition smartphone
HP® Mini 210-1076NR Netbook
Nokia 2705 Shade™ Non-Camera
DROID XYBOARD 10.1 by MOTOROLA
HTC Apache XV6700
LG VENUS™
Motorola Krave™ ZN4
Samsung SCH-a650
Verizon Wireless V620
Samsung i600 Smartphone
Motorola C343
Motorola T730
Motorola V120e
Motorola MOTORAZR maxx Ve
Kyocera K323
Nokia 7205 Intrigue™
Motorola T300p
Jest™
HP® Pavilion dm1-2010nr Entertainment Notebook
Samsung Renown™
Motorola MOTOSLVR L7C
Samsung Omnia®
Samsung SCH-a970
Verizon XU870 Global ExpressCard®
Motorola Rapture™ VU30
Motorola V276 Prepaid
Motorola MOTO Q™ music 9m
Samsung Sway™
Samsung SCH-n330
HP® Mini 110-1046NR Netbook
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
Motorola V325xi
BlackBerry® 7750
Kyocera SE47
Motorola C333
Samsung SCH-a610
Kyocera KX2
Verizon Wireless XV6600 without Camera
Motorola V265
Kyocera K404
Motorola V710
Nokia 2128i
Moto G Play
Nokia 6305i
Samsung SCH-a790
Samsung SCH-a795
LG VX2000
Motorola V60p
Verizon KPC680 ExpressCard®
Kyocera KX414
Nokia 3589i
Verizon Wireless V640
Samsung SCH-a990
Samsung SCH-a310
Samsung SCH-a530
Sharp KIN™ TWOm
Nokia 2285
Verizon Wireless Blitz® Prepaid
Nokia 6236i
Samsung SCH-i730
LG V
BlackBerry® 7250
LG VX4700
Samsung SCH-a890
Samsung SCH-i760
Samsung Glyde™
LG VX9400
HTC Touch Pro™
DROID R2D2 by MOTOROLA
Verizon Wireless U630 PC Card
Samsung SCH-i830
Motorola V65p

Samsung Galaxy S4 Transfer Content

Learn how to transfer pictures, videos and music between your phone and other devices. Did you know you can share content simply by touching two phones together? We'll show you how with Android Beam™ and S Beam™. Get steps on transferring files with a USB cable or from your phone's internal storage to the SD card. Find tips on resolving issues with Windows Device Manager.

  1. Transferring pictures or videos to the phone

    (ID 158816)

    This helps when you want to transfer or move your picture/video files between your device and a computer/PC.

    Caution Only DRM free or unprotected video can be transferred via this method.

    Note Notes:

     

    1. Connect the device to a computer using the supplied USB cable.
    2. If necessary, touch and hold the Status bar (area at the top of the phone screen with the time, signal strength, etc.) then drag to the bottom.
    3. Tap the USB icon USB icon
      Note The image below is only an example.
      Drag down usb
    4. Select Media device (MTP).
      Note Selected when a check mark is present.
      USB options
    5. Launch File Explorer or Windows Explorer on the computer.
      Note Using the computer keyboard, press Windows+E (windows key logo+E) keys.
      Note Alternatively, right-click Start then click Open File Explorer or Windows Explorer.
    6. Using Explorer, navigate to then copy the desired picture or video files.
      Note The default location for pictures or videos can be accessed by navigating: Libraries > "Pictures" or 'Videos".
    7. Using Explorer, access the device folders by navigating: SCH-I545 > "Card" or "Phone" then select one of the following folders:
      Note SCH-I545 is listed under the Portable Devices or This PC section.
      • DCIM
      • Pictures
      • Movies
    8. Use the computer to move the files into the preferred device folder.
    9. Disconnect the USB cable from the computer.


    KB ID 158816

  2. Transferring pictures or videos from the phone

    (ID 77518)

    This helps when you want to transfer or move your picture/video files between your device and a computer/PC.

    Caution Only DRM free or unprotected video can be transferred via this method.

    Note Notes:

     

    1. Connect the device to a computer using the supplied USB cable.
      1. If necessary, touch and hold the Status bar (area at the top of the phone screen with the time, signal strength, etc.) then drag to the bottom.
      2. Tap the USB icon USB icon
        Note The image below is only an example.
        Drag down usb
      3. Select Media device (MTP).
        Note Selected when a check mark is present.
        USB options
    2. Launch File Explorer or Windows Explorer on the computer.
      Note Using the computer keyboard, press Windows+E (windows key logo+E) keys.
      Note Alternatively, right-click Start then click Open File Explorer or Windows Explorer.
    3. Using Explorer, navigate: SCH-I545 > "Card" or "Phone".
    4. Utilize the computer to copy picture or video files from the following folders into the desired location on the computer's hard drive:
      • DCIM
      • Download
      • Movies
      • Pictures
    5. Disconnect the USB cable from the computer.


    KB ID 77518

  3. Moving music files to the phone

    (ID 77520)

    This helps you move or transfer music between your device and a computer/PC.

    Caution Only DRM free or unprotected music can be transferred via this method.

     

    Note Notes:

     

    1. Connect the device to a computer using the supplied USB cable.
    2. If necessary, touch and hold the Status bar (area at the top of the phone screen with the time, signal strength, etc.) then drag to the bottom.
    3. Tap the USB icon USB icon
      Note The image below is only an example.
      Drag down usb
    4. Select Media device (MTP).
      Note Selected when a check mark is present.
      USB options
    5. Launch File Explorer or Windows Explorer on the computer.
      note Using the computer keyboard, press Windows+E (windows key logo+E) keys.
      Note Alternatively, right-click Start then click Open File Explorer or Windows Explorer.
    6. Using Explorer, navigate to then copy the desired music files.
      Note The default location for music can be accessed by navigating: Libraries > Music.
    7. Using Explorer, access the device folder by navigating: SCH-I545 > "Card" or "Phone" > Music.
      Note SCH-I545 is listed under the Portable Devices or This PC section.
    8. Use the computer to move the music files into the device folder.
      note For any accompanying artwork in JPEG format, rename the art file albumart.jpg and copy into the same folder as the music files.
    9. Disconnect the USB cable from the computer.


    KB ID 77520

  4. Moving music files from the phone

    (ID 157202)

    This helps you move or transfer music between your device and a computer/PC.

    caution Only DRM free or unprotected music can be transferred via this method.

    Note Notes:

     

    1. Connect the device to a computer using the supplied USB cable.
      1. If necessary, touch and hold the Status bar (area at the top of the phone screen with the time, signal strength, etc.) then drag to the bottom.
      2. Tap the USB icon USB icon
        Note The image below is only an example.
        Drag down usb
      3. Select Media device (MTP).
        Note Selected when a check mark is present.
        USB options
    2. Launch File Explorer or Windows Explorer on the computer.
      Note Using the computer keyboard, press Windows+E (windows key logo+E) keys.
      Note Alternatively, right-click Start then click Open File Explorer or Windows Explorer.
    3. Using Explorer, navigate: SCH-I545 > "Card" or "Phone" > Music.
      Note SCH-I545 is listed under the Portable Devices or This PC section.
    4. Utilize the computer to copy music files from this folder into the desired location on the computer's hard drive.
      Note For any accompanying artwork in JPEG format, rename the art file albumart.jpg and copy into the same folder as the music files.
    5. Disconnect the USB cable from the computer.


    KB ID 157202

  5. Moving files from internal storage to a memory card

    (ID 158814)
    1. From a Home screen, navigate: Apps > My Files > All files.
    2. Tap SD card or Device storage.
    3. Select the file or folder location (e.g., Camera, DCIM, pictures, music, etc.).
    4. Touch and hold the file or folder.
    5. Tap Move.
    6. Tap SD card or Device storage.
    7. Tap the folder location.
    8. Tap Move here (located in the upper-right).


    KB ID 158814

  6. Turn Android Beam on

    (ID 77515)

    Note Android™ S Beam can be utilized to transfer data (e.g. web pages, videos, place page in Maps) from one Near Field Communication (NFC) capable device to another when only a few centimeters apart, typically back-to-back.

    Caution NFC may not function properly with the use of a third-party battery. To ensure functionality, only utilize the Samsung designed battery with Near Field Communication printed on the battery label.

    1. From a Home screen, navigate: Apps > Settings.
      Note These instructions apply to Standard mode only.
    2. Tap More networks.
      Note If unavailable, tap the Menu icon Menu (located at the bottom-left) then tap Switch to list view.
    3. Ensure NFC switch is set to ONSwtich on.
    4. Tap the Android™ Beam switch.
      • On (Android™ Beam is enabled)
      • Off (Android™ Beam is disabled)


    KB ID 77515

  7. Transferring data using Android Beam

    (ID 77509)

    Note To transfer info from one device to another, both devices must be Near Field Communication (NFC) capable and unlocked with the Android™ Beam enabled (On).

    Caution NFC may not function properly with the use of a 3rd party battery. To ensure functionality, only utilize the Samsung designed battery with Near Field Communication printed on the battery label.

    1. Ensure Android™ Beam is enabled.
    2. Ensure the content to be shared (e.g. website, video, etc.) is open and visible on the display.
    3. Align the two devices so they are back-to-back.
    4. Select Touch to beam.
      Note If the device receiving the data doesn't have the necessary application to view it, the Android™ Market will launch to an application download page.


    KB ID 77509

  8. Turn S Beam on

    (ID 77132)

    Note S Beam can be utilized to transfer data (e.g., web pages, videos, place page in Maps) from one Near Field Communication (NFC) capable device or one Wi-Fi Direct device to another when only a few centimeters apart, typically back-to-back.

    Caution NFC may not function properly with the use of a third party battery. To ensure functionality, only utilize the Samsung designed battery with Near Field Communication printed on the battery label.

    1. From a Home screen, tap Apps (located in the lower-right).
    2. Tap Settings.
    3. Tap the S Beam switch to turn on Note or off Note.
      Note If unavailable, tap the Menu icon Menu (located at the bottom-left) then tap Switch to list view.
    4. For transferring data between Wi-Fi Direct devices, ensure Wi-Fi Direct is enabled.
      For assistance, refer to WiFi Direct On/Off.


    KB ID 77132

  9. Transferring data using S Beam

    (ID 77513)

    Note To transfer info from one device to another, both devices must be Near Field Communication (NFC) capable and unlocked with the Android Beam enabled (On) or both devices must be Wi-Fi Direct capable devices with Wi-Fi Direct enabled.

    Caution NFC may not function properly with the use of a 3rd-party battery. To ensure functionality, only utilize the Samsung designed battery with Near Field Communication printed on the battery label.

    1. Ensure S Beam is enabled.
    2. Ensure the content to be shared (e.g. website, video, etc.) is open and visible on the display.
    3. Align the two devices so they are back-to-back.
    4. Select Touch to beam.
      Note If the device receiving the data doesn't have the necessary application to view it, the Android Market will launch to an application download page.


    KB ID 77513

  10. Resolving Windows® Device Manager conflicts

    (ID 78274)

    Start Device Manager.

    • Windows 10
      • Right-Click Start > Device Manager.
    • Windows 8
      • Right-Click Start Screen > All Apps > Control Panel > System and Security > Device Manager.
    • Windows 7
      • Click Start > Control Panel > System and Security > Device Manager.

    For detailed instructions and older operating systems, refer to Opening Windows Device Manager.

    The following devices are normally installed:
    Note Depending upon the selected USB connection (e.g., Media device, Camera), some of the devices may not appear.

    Modems
    SAMSUNG Mobile USB Modem
    Portable Devices
    SCH-I545
    Universal Serial Bus controllers
    SAMSUNG Mobile USB Composite Device

    Note If a red X, yellow ! or yellow ? is displayed to the left of a listed device, a conflict is present and the drivers must be updated or reinstalled.
    Note Driver conflicts may also be indicated by a device entry labeled Other Devices or Unknown.

    If a conflict is present:

    1. Right-click the device then click Update Driver Software.
    2. Click Browse my computer for driver software.
    3. Enter C:\Windows\System 32\Drivers in the search field then click Next.
      Note The driver location can be entered manually or navigated to by clicking Browse.
      Note If the driver software is not found, a Windows Operating System update may be needed.
    4. Click Close.


    KB ID 78274

  11. © 2015 Samsung Telecommunications America, LLC. Samsung, Samsung Galaxy S 4 is a trademark of Samsung Electronics Co., Ltd.

Modified: 09/03/2015

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