Samsung Gusto® - Support Overview

Find device-specific support and online tools for your Samsung Gusto.
Select Your Device
Samsung Galaxy Tab A (8.0)
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Samsung Galaxy Tab S4
Samsung Galaxy S7
Apple® iPhone® 7
Apple® iPhone® 6s Plus
Apple® iPhone® 6s
Apple® iPhone® 7 Plus
Apple® iPhone® 8 Plus
Samsung Galaxy View
Samsung Galaxy S8
Apple® iPhone® X
Apple® iPhone® 8
Verizon Ellipsis™ Jetpack®
Galaxy Tab E (8.0)
Samsung Galaxy S9
Apple® iPhone® SE
Galaxy J7 / J7 V
Samsung Galaxy S® 5
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy S® 6
Samsung Galaxy Note8
Samsung Galaxy S9+
Samsung Galaxy S7 edge
Apple® iPad® 2
Apple® iPhone® 5s
Samsung Galaxy S® 4
Cadence by Kyocera
LG K20™ V
DROID TURBO 2
Moto Z Force Droid Edition
Apple Watch® Series 3
Verizon Wireless Home Phone
Samsung 3G Network Extender
Verizon Jetpack® MiFi® 6620L
Samsung Galaxy J3 Eclipse
Google Pixel 2 XL
Jetpack® MiFi® 7730L
Pixel™, Phone by Google
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Samsung Galaxy S8+
LG Exalt® LTE
Samsung Galaxy J3 V
GizmoGadget™ by LG
moto g6
Google Pixel 2
Moto Z Play Droid Edition
Samsung 4G LTE Network Extender
Motorola moto z2 play
Motorola moto z2 force edition
Samsung Galaxy Note5
LG Revere® 3
Samsung Galaxy Note® 4
G7 ThinQ
LG G6™
Apple® iPhone® 5c
Verizon Ellipsis® Jetpack® MHS900L
Apple® iPhone® 5
DROID MAXX by MOTOROLA
Samsung Galaxy J3 (2016)
Motorola moto e4
Droid Turbo by Motorola
Verizon Ellipsis® 8
Verizon Ellipsis® 7
Verizon 4G LTE Broadband Router
V20™
KYOCERA DuraXVLTE
Microsoft Lumia 735
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
LG G5
Samsung Gusto® 3
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Verizon LTE Internet and Home Phone
Pixel™ XL, Phone by Google
ASUS ZenFone™ V
Moto Z Droid Edition
Stylo™ 2 V
Verizon MiFi® 4G LTE Global USB Modem U620L
Apple® iPhone® 4
Pantech 4G LTE Global USB Modem UML290
Samsung Galaxy Core Prime™
LG G4™
Hum+ by Verizon
DuraForce PRO with Sapphire Shield
Samsung Galaxy J1™ Prepaid
Samsung Convoy® 4
ZTE Blade™ Vantage Prepaid
Microsoft Surface 3
DuraXV
Verizon Wear24™
GizmoPal™
LG K8 V
LG Cosmos™ 3
ZTE Cymbal® LTE
Motorola moto e4 plus™
PRIV™ by BlackBerry®
Ellipsis® Jetpack® MHS800L
Apple® iPhone® 4s
GizmoPal® 2 by LG
Samsung Galaxy Note® 3
Galaxy J3 Mission
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
LG G3
Verizon Verizon SmartHub with Voice
LG Optimus Zone™ 3
ZenFone™ V Live
Samsung Gear S3 frontier
Samsung Galaxy S6 edge +
DROID MAXX 2
Verizon Wireless Home Phone T2000
Motorola moto e5 play
BlackBerry® Bold™ 9930 smartphone
LG V30®
Verizon 4G LTE USB Modem 551L
Verizon Global USB Modem USB730L
Samsung Galaxy S® III
Verizon Ellipsis® 10
Samsung 4G LTE Network Extender 2
Galaxy J7 V (2nd Gen.)
Toyota Connected Car
Moto G Play
Kyocera DuraXV+
LG V10™
LTE Internet (Installed)
LG Exalt™
Apple® iPad® (6th Generation) 9.7-inch
Galaxy Tab E
Sonim XP5
ZenPad™ Z10
Samsung Convoy™ 3
Samsung Galaxy S® 6 edge
ZenPad™ Z8
DROID MINI by MOTOROLA
Galaxy J3 V (3rd Gen.)
Moto X™ by Motorola
DROID RAZR M by MOTOROLA
BlackBerry Classic
moto g6 play
ASUS ZenPad™ Z8s
LG Extravert™ 2
Apple® iPad® (9.7-inch)
Brigadier™ by Kyocera
Samsung Galaxy J3 (3rd Gen.)
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Casio G'zOne Ravine® 2
Casio G'zOne Commando®
Verizon 4G LTE USB Modem UML295
Sony Xperia® Z3v
Samsung Convoy™ 2
LG ZONE® 4
Ellipsis™ Jetpack® MHS815L
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Intensity™ II
HTC One® (M8)
Samsung Galaxy J7 (2nd Gen.)
LG K4™ LTE
Samsung Gusto® 2
BlackBerry® Q10 smartphone
HTC 10™
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
LG Revere®
Humx
Samsung Galaxy Tab S3
LG G2
LG G Vista
Apple® iPad Pro® (12.9-inch)
Casio G'zOne Commando® 4G LTE
Apple® iPad Pro® (10.5-inch)
Apple® iPad Air® 2
LG G Pad 8.3 LTE
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Apple® iPad mini™ with Retina display
Verizon Ellipsis® 8 HD
ASUS ZenFone™ AR
Gear S2
Gear S®
Samsung Galaxy S® 4 mini
Samsung Brightside™
Arlo Go
Verizon GizmoTab™
DROID ULTRA by MOTOROLA
Samsung Convoy™
BlackBerry® Z10 smartphone
Samsung Galaxy Note® II
DROID RAZR by MOTOROLA
Samsung Galaxy Book
Casio G'zOne Ravine®
Samsung Galaxy Tab®
HTC Desire® 530
Verizon Wireless USB760 Modem
HTC One M9
BlackBerry® Z30 smartphone
LG Octane™
BlackBerry® Bold 9650 smartphone
Apple® iPad Pro®
Verizon MiFi™2200 Intelligent Mobile Hotspot
Samsung Galaxy Tab® 2 (7.0)
LG Accolade™
Samsung Galaxy Note® 10.1
Nokia Lumia 928
HTC One®
Apple® iPad® with Wi-Fi + 4G
Samsung Haven™
Moto X™ (2nd Gen.)
LG Cosmos™ 2
HP Elite x2 1012
HTC Desire® 526
LG Revere® 2
Samsung Intensity™ III
Samsung Gusto®
Samsung Galaxy Tab S2
HTC Desire® 626
Apple® iPad mini® 4
Apple® iPad®
Apple® iPad Pro® (9.7-inch)
DROID RAZR MAXX HD by MOTOROLA
Apple® iPad Air®
Samsung Galaxy Tab® 4 (10.1)
LG VX8300
Galaxy Note® Edge
Samsung Knack™
Yealink One TalkSM IP DECT Phone Bundle
LG enV®3
LG 4G LTE USB Modem VL600
LG Terra™
Samsung Galaxy Camera®
Samsung Galaxy Tab® 2 (10.1)
Motorola MOTO™ W755
Nokia Lumia 822
LG Exalt™II
Spartan GoCam™
Apple® iPad mini™
LG G Pad™ X8.3
Samsung Gear S3 classic
G Pad™ 7.0 LTE
Delphi Connect with 4G LTE Mobile Hotspot
Pantech Hotshot™
Nexus 6
LG Cosmos™ Touch
Ellipsis® Kids
Casio G'zOne Boulder®
Samsung Galaxy Tab® 4 (8.0)
Motorola Barrage™
Sony Xperia® Z2
Samsung Galaxy S® III mini
Samsung Smooth™
LG enV®2
Samsung Galaxy Tab® (10.1)
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Verizon Ellipsis® 10 HD
LG Cosmos™
LG VX5500
HTC One® (M8) for Windows®
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
LG Extravert™
Samsung Alias™ 2
Casio G'zOne Rock™
LG enV® TOUCH
Lexus Connected Car
Samsung Intensity™
Verizon Wireless UMW190 Global USB Modem
Nokia Lumia Icon
Watch Urbane™ 2nd Edition LTE
G Pad™ 10.1 LTE
Verizon Wireless UM175 USB Modem
Verizon Wireless G'zOne Type-S
LG VX5400
DROID RAZR HD by MOTOROLA
Lancet™ for Android®
Motorola XOOM™ 4G LTE
Pantech Jest™ 2
Lucid™3 by LG
Nokia Lumia 2520
Samsung Galaxy Stellar™
DROID RAZR MAXX by MOTOROLA
Motorola W385
Apple® iPad mini™ 3
Samsung SCH-u340
HTC Desire® 612
Samsung Galaxy Tab® S
Samsung Galaxy Note® 10.1 2014 Edition
Verizon Wireless Escapade®
HTC One® remix
Enact™ by LG
Samsung Galaxy Note® Pro
Samsung SCH-u430
HP Spectre x2
Samsung Gear S2 classic
LG VX8360
Samsung Galaxy™ Stratosphere™ II
Samsung SCH-a870
Google Nexus 7
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
DROID 4 by MOTOROLA
Lucid™ by LG
Lancet™
Hydro ELITE by KYOCERA
Motorola MOTO™ VU204
Motorola Adventure™ V750
LG VX8350
Samsung SCH-u410
Samsung Reality™
Lucid™2 by LG
LG VX5300
Galaxy Nexus by Samsung
Verizon Wireless Coupe™
Motorola V325i
Apple® iPad® with Retina display
LG VX5200
Motorola V325
Samsung SCH-u540
LG VX3300
Verizon Wireless CDM8975
LG VX3200
Motorola W315
LG Clout™
Samsung SCH-a650
Motorola V325xi
Luge™ by Motorola Prepaid
Motorola Entice™
Samsung SCH-a630
Verizon 5G Home Router 1B
moto z3
Apple Watch Series 4
HP Envy X2
Google Pixel 3 XL
Google Pixel 3
Apple® iPhone® XS Max
Yealink One TalkSM CP920 IP Conference Phone
LG V40 ThinQ™
Apple® iPhone® XS
Motorola RAZR V3m in Gray
Samsung Galaxy Tab A (10.5)
GizmoWatch™
Samsung Galaxy Note9

Accessories

Activation, Setup & User Guides

Perform Over-The-Air (OTA) Activation
[Device-Specific Instructions]
Here's hot to perform initial activation/setup on your 3G or 4G smartphone or basic phone.
Insert / Remove SD Card - Basic Phones
[Device-Specific Instructions]
Phone Setup Wizard - Samsung Gusto®
[Device-Specific Instructions]
Display Easy Set-Up - Samsung Gusto™
[Device-Specific Instructions]

Back Up & Transfer Content

Transfer Contacts & Other Content Between Devices
[General Information]
Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.
Use the Content Transfer App to Move Content Between Devices
[Video]
With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58
Transfer Pictures or Videos - Basic Phones
[Device-Specific Instructions]
Synchronizing Music to the Phone with Windows® Media Player 11
[Device-Specific Instructions]
Here's how to synchronize music to the phone with Windows® Media Player 11.
Move Music Files - Basic Phones
[Device-Specific Instructions]
Synchronizing Music to the Phone with Windows® Media Player 10
[Device-Specific Instructions]
Here's how to synchronize music to the phone with Windows® Media Player 10.
USB Mass Storage - Basic Phones
[Device-Specific Instructions]
Transfer Contacts - Basic Phone to Basic Phone
[Device-Specific Instructions]
Here's how to transfer your contacts from a basic phone to another basic phone.

Basics

Check Verizon Wireless Coverage - While In the US
[Device-Specific Instructions]
Coverage map may explain why you're having trouble with activation, data connection, email, text or calls.

Battery & Power

Power Cycle the Wireless Device
[Device-Specific Instructions]
Remove Battery - Samsung Gusto®
[Device-Specific Instructions]
Insert Battery - Samsung Gusto®
[Device-Specific Instructions]
Battery Overview - Samsung Gusto®
[Device-Specific Instructions]

Bluetooth

Audible Tones (Beeping) Can Be Heard On a Bluetooth® Headset
[Device-Specific Instructions]
Here's some support info for beeping or audible tones while using Bluetooth headsets.
Bluetooth Car Kit Compatibility
[How to Use Guide]
Bluetooth® Car Kit Compatibility
Samsung Gusto® - Bluetooth Car Kit
[PDF]
Samsung Gusto Bluetooth Car Kit Support for Verizon Wireless Subscribers.
Turn Bluetooth® On / Off - Samsung Gusto®
[Device-Specific Instructions]

Calendar

Add a Calendar Event - Samsung Gusto™
[Device-Specific Instructions]

Calling & Dialing

Remove a Block - Call & Message Blocking - My Verizon Website
[Device-Specific Instructions]
Here's how to remove a temporary call or message block via the My Verizon website.
Add a Block - Call & Message Blocking - My Verizon Website
[Device-Specific Instructions]
Here's how to temporarily block unwanted calls and messages via the My Verizon website.
Place an International Call
[Device-Specific Instructions]
Here's info on rates and dialing instructions for international calling from inside or outside the US.
Ensure The 10-Digit Mobile Number Or Email Address is Being Entered Correctly
[Device-Specific Instructions]
This may help if you're having trouble sending a picture/text message. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Add Call & Message Blocking - My Verizon Website
[Device-Specific Instructions]
Here's how to add a free temporary block to stop unwanted calls and messages.
Place a Conference Call from Device
[Device-Specific Instructions]
Convert Letters to Numbers
[Device-Specific Instructions]
Answer Options - Samsung Gusto™
[Device-Specific Instructions]
Restriction Settings - Samsung Gusto®
[Device-Specific Instructions]
Call Waiting - Basic Phone
[Device-Specific Instructions]
Place a Conference Call - Samsung Gusto™
[Device-Specific Instructions]
Airplane Mode - Samsung Gusto®
[Device-Specific Instructions]
Call a Number - Samsung Gusto®
[Device-Specific Instructions]
DTMF - Samsung Gusto™
[Device-Specific Instructions]
Redial - Samsung Gusto™
[Device-Specific Instructions]
Redial Settings - Samsung Gusto™
[Device-Specific Instructions]
Speed Dial - Samsung Gusto™
[Device-Specific Instructions]

Camera, Photos & Videos

Ensure Picture / Video Message does not Exceed File Size Limit
[Device-Specific Instructions]
If you're having issues sending/receiving pictures and videos, this may help.
Transfer Pictures or Videos - Basic Phones
[Device-Specific Instructions]
Take and save a picture
[Device-Specific Instructions]
Camera Settings Support
[Device-Specific Instructions]

Computer/PC Connectivity

Connect Your Device Directly to the PC
[Device-Specific Instructions]
Change the Modem COM Port
[Device-Specific Instructions]

Contacts

Restore Contacts - Backup Assistant
[Device-Specific Instructions]
Here's how to restore contacts with Backup Assistant.
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail
[Device-Specific Instructions]
Here's how to export contacts from your Gmail account to a CSV file.
Import / Export Contacts from Comma Separated Values (*.csv) / vCard Files - Macintosh Contacts
[Device-Specific Instructions]
Here's steps on how to import and export contacts to your Macintosh computer.
Import Contact / Address Book Info to a Comma Separated Values (*.csv) File - Microsoft® Outlook
[Device-Specific Instructions]
Here's how to import your contacts into Microsoft Outlook using a CSV file.
Add a Contact - Samsung Gusto™
[Device-Specific Instructions]
Delete a Contact - Samsung Gusto™
[Device-Specific Instructions]
Edit a Contact - Samsung Gusto™
[Device-Specific Instructions]

Device ID & Info

View Phone Number - Samsung Gusto™
[Device-Specific Instructions]
View Phone Info - Samsung Gusto SCH-u360
[Device-Specific Instructions]
View PRL / ERI ID - Samsung Gusto®
[Device-Specific Instructions]

Device Settings

Configure Company Name ID
[Device-Specific Instructions]
Adjust Display Settings - Samsung Gusto™
[Device-Specific Instructions]
Answer Options - Samsung Gusto™
[Device-Specific Instructions]
System Select - Samsung Gusto™
[Device-Specific Instructions]
NAM Selection - Samsung Gusto™
[Device-Specific Instructions]
Phone Setup Wizard - Samsung Gusto®
[Device-Specific Instructions]
Touchscreen Settings - Basic Phones
[Device-Specific Instructions]
Airplane Mode - Samsung Gusto®
[Device-Specific Instructions]
Alert Sounds - Samsung Gusto
[Device-Specific Instructions]
Adjust Backlight - Samsung Gusto®
[Device-Specific Instructions]
Adjust Font Settings - Samsung Gusto™
[Device-Specific Instructions]
DTMF - Samsung Gusto™
[Device-Specific Instructions]
Display Theme Settings - Samsung Gusto™
[Device-Specific Instructions]
Music Only Mode - Basic Phones
[Device-Specific Instructions]

Email/Gmail

Internet Spam Blocking - My Verizon Website
[Device-Specific Instructions]
Here's how to permanently block text message spam sent from email addresses, domains or text nicknames.
Standard Email Messaging Ports
[Device-Specific Instructions]
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Export Contacts as a Comma Separated Values (*.csv) / vCard File - Gmail
[Device-Specific Instructions]
Here's how to export contacts from your Gmail account to a CSV file.
Troubleshooting Personal and Corporate Email
[Video]
Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21

GPS & Location Based Services

Turn GPS Location On / Off - Samsung Gusto®
[Device-Specific Instructions]

Home Screen

Banner Settings - Samsung Gusto™
[Device-Specific Instructions]

Internet & Web Browser

Cancel Mobile Web Subscriptions
[Device-Specific Instructions]
Activate Mobile Web Service
[Device-Specific Instructions]
Browsing the Internet with Mobile Web
[Device-Specific Instructions]
Access Websites - Mobile Web
[Device-Specific Instructions]
Set Up Favorites - Mobile Web 2.0
[Device-Specific Instructions]
Unsubscribe to Premium Content - Mobile Web
[Device-Specific Instructions]
Clear Temporary Internet Files from the Browser
[Device-Specific Instructions]
Here's how to clear temporary internet files (cache, cookies) from the browser.
Browser Bookmarks - Samsung Gusto™
[Device-Specific Instructions]
Refreshing the Browser Session
[Device-Specific Instructions]
Web Browser - Samsung Gusto™
[Device-Specific Instructions]

Keyboard

Text Message Entry Method - Samsung Gusto™
[Device-Specific Instructions]
Set Shortcut - Samsung Gusto™
[Device-Specific Instructions]

Language

Language Selection - Samsung Gusto™
[Device-Specific Instructions]

Lock, Unlock, Password & Security

Phone Lock - Samsung Gusto™
[Device-Specific Instructions]
Lock Code - Samsung Gusto™
[Device-Specific Instructions]
Unlock Screen - Samsung Gusto®
[Device-Specific Instructions]
To unlock the screen on your Samsung Gusto, check out this info.

Memory/Storage

Insert / Remove SD Card - Basic Phones
[Device-Specific Instructions]
Transfer Music to a Memory Card
[Device-Specific Instructions]
Check Memory - Basic Phone
[Device-Specific Instructions]
To free up space if your device runs slow or crashes/resets, apps freeze when running them, or you can't save media, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Format SD Card - Basic Phones
[Device-Specific Instructions]
Memory Save Location - Basic Phones
[Device-Specific Instructions]
Check Memory - Samsung Gusto™
[Device-Specific Instructions]

Music

Play Music Files - Basic Phones
[Device-Specific Instructions]
Transfer Music to a Memory Card
[Device-Specific Instructions]
Ensuring music files are named correctly
[Device-Specific Instructions]
Manage Music Playlists - Basic Phones
[Device-Specific Instructions]
Music Only Mode - Basic Phones
[Device-Specific Instructions]
Sync Music - Basic Phones
[Device-Specific Instructions]

Operating System & Software

Master Reset - Samsung Gusto®
[Device-Specific Instructions]
View Software Version - Samsung Gusto®
[Device-Specific Instructions]
Here's how to view the software version your Samsung Gusto is running.

SIM Card

Insert / Remove SIM Card - Basic Phones
[Device-Specific Instructions]
View SIM Card Number - Basic Phones
[Device-Specific Instructions]

Sounds, Volume & Audio

Speakerphone - Samsung Gusto™
[Device-Specific Instructions]
Volume Controls - Samsung Gusto®
[Device-Specific Instructions]
If your device doesn't vibrate or make sounds when receiving texts, emails or alerts, view this info.
Set Ringtones - Samsung Gusto™
[Device-Specific Instructions]
Sound Easy Set-Up - Samsung Gusto™
[Device-Specific Instructions]
Adjust Keypad Volume - Samsung Gusto™
[Device-Specific Instructions]
Alert Sounds - Samsung Gusto
[Device-Specific Instructions]
Service Alerts - Samsung Gusto™
[Device-Specific Instructions]

Text & Multimedia Messaging

Create and Send a Text Message - My Verizon Website
[Device-Specific Instructions]
Here's how to send a text message from your computer via the My Verizon website
Send Picture/Video Message using Email
[Device-Specific Instructions]
Ensure the 10-digit Mobile Number or Email Address is Entered Correctly for International Messages
[Device-Specific Instructions]
Here's how to troubleshoot sending an international text message.
Cancel Text Messaging Subscriptions
[Device-Specific Instructions]
View Text Messages - Samsung Gusto™
[Device-Specific Instructions]
Send Picture Message - Samsung Gusto™
[Device-Specific Instructions]
Picture/Video Messaging Email Address
[Device-Specific Instructions]
Delete Messages - Samsung Gusto™
[Device-Specific Instructions]
Auto Save Messages - Samsung Gusto™
[Device-Specific Instructions]
Send Video Message - Basic Phones
[Device-Specific Instructions]
Text Message Entry Method - Samsung Gusto™
[Device-Specific Instructions]
Auto Receive Messages - Samsung Gusto™
[Device-Specific Instructions]
Print Text Messages - My Verizon Website
[Device-Specific Instructions]
Save a Picture Message - Samsung Gusto™
[Device-Specific Instructions]
Text Message Signature - Samsung Gusto®
[Device-Specific Instructions]

Tips, Tricks & Shortcuts

Visual & Hearing Accessibility

TTY Settings - Samsung Gusto™
[Device-Specific Instructions]

Wallpapers/Theme

Display Theme Settings - Samsung Gusto™
[Device-Specific Instructions]

Wi-Fi & Network

Troubleshooting a Wi-Fi Connection
[Video]
Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55

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