If you received the Cannot Activate LTE Calls error message when attempting to change the Enable LTE setting on your Apple® iPhone® to Voice & Data, it could be because you're on a business or government account.
If so, contact your company's Wireless Account Administrator to add HD Voice.
For more HD Voice troubleshooting assistance:
- iPhones: HD Voice for iOS FAQs
- Android: HD Voice for Android FAQs
- Windows phones: HD Voice for Windows FAQs
- HD Voice page
Shop for the latest HD Voice compatiable smartphones.
HD Voice Requirements: HD Voice requires both parties to use Verizon HD Voice-enabled phones on Verizon's 4G LTE network, with HD Voice enabled on their accounts. HD Voice is available at no additional cost. HD Voice calls are billed as standard voice calls. The following features/services are currently incompatible with HD Voice: Caller Name ID and Ringback Tones. Additional incompatible features apply for business accounts. Android is a trademark of Google, Inc. Apple and iPhone are registered trademarks of Apple Inc. iOS is a trademark or registered trademark of Cisco in the US and other countries and is used under license.