How to Pay Your Bill

There are several free ways to pay your bill. Select a payment option below to view step-by-step instructions.

Note: If you set up Auto Pay you won't need to pay manually each month. It will be automatically debited from your account. You can also set up paper-free billing to receive your bill by email.

I have an active Verizon account

    Follow these steps to pay your bill if you're a current Verizon customer with an active wireless account.

    Use the My Verizon app to pay
    1. Open the My Verizon app.
    2. Tap the Menu icon in the top left and tap Bill.
    3. Tap Pay Bill.
    4. The payment amount will reflect your balance. Tap the payment amount to edit the payment amount.
    5. Choose the date you want the payment to be made on. You can schedule the payment up to 14 days in advance.
    6. Select a payment method. You can pick from a saved payment account if you have one, otherwise you'll need to add a new method of payment.

      Note: You can choose to save the new payment method to your account for future use. Visit our How to manage payment methods page for more information.
    7. Tap Pay bill.
    8. You'll see a confirmation pop-up that your bill is paid. Tap OK to close it.

    You've successfully paid your bill.

    Pay online through My Verizon
    1. Go to the Pay Bill page on your computer or mobile device.
    2. Select a payment amount. If you choose Other Amount, enter how much you'll be paying.
    3. Select a payment method. You can pick from a saved payment account if you have one, otherwise you'll need to add a new method of payment. To add a credit, debit, ATM or gift card, click More Payment Options.

      Note: Visit our How to manage payment methods page for more information.
    4. Tap or click Continue.
    5. Review the payment information and Terms and Conditions.
    6. Tap or click Send Payment.

    You've successfully paid your bill.

I'm not registered for My Verizon / My account is disconnected

    If you don't have a My Verizon account, you can register now and pay your bill today by following the steps in the I have an active Verizon account section.

    If your account has been disconnected, you won't be able to sign in to My Verizon with your mobile number. However, you can still sign in to My Verizon with your User ID if you have one. You can also retrieve your User ID if you've forgotten it. However, if you're unable to register, or your account is inactive, these are your options:

    The Sign in to a Disconnected Account Website

    If your account is disconnected and you don't have or know your User ID, you can sign in to our website for disconnected accounts to pay your bill, retrieve your User ID and more.

    Go to the Sign in for Disconnected Accounts page and enter the following:

    • Mobile number
    • Last name on account
    • ZIP code

    The Sign in to Disconnected Account website is available for six months after disconnecting your account. If it's been longer than six months, you can pay online with the Pay My Bill website.

    Online with the Pay My Bill Website (signed out of My Verizon)

    If you still are unable to sign in to My Verizon you can pay your bill on our Pay My Bill website.

    To use the Pay My Bill website:

    1. Go to the Pay My Bill page on your smartphone or computer browser.
    2. Select your account type.

      Note: Select Access a disconnected account if your account is inactive.
    3. Enter your Account Number.
    4. Enter your ZIP Code and click or tap Login.
    5. Select or enter a payment amount.
    6. Select a payment method and enter any requested information.
    7. Tap or click or tap Send payment.

    You've successfully paid your bill.

    Automated phone system

    Call #PMT from your mobile phone or (800) 922-0204 from any other phone. Follow the prompts to make your payment.

    By mail

    Find your nearest Payment Address on the Contact Us page.

    At a Verizon Wireless Store

    Find a store near you.

    With a Customer Service Representative over the phone

    A $7 Agent Assistance Fee will be charged for any payment or payment arrangement made with a Customer Service Representative over the phone.

    • For Customer Service Representative assisted payments made with a credit card, debit card or an electronic check, you'll see the Agent Assistance Fee on your card billing statement or account statement.

    • If any Customer Service Representative assisted payment is canceled or returned, the Agent Assistance Fee still applies.
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