Employee, first responder & military discounts – how to register

You may be eligible to get discounts on certain Verizon Wireless plans, features and accessories if you're:

  • An employee of, or affiliated with a company or organization that has a wireless service agreement with us.
  • A retiree: Your eligibility for discounts depends on your company's agreement with us. Check with your company or contact us to find out.
  • A member of the military, a veteran, cadet or a Gold Star family member.
  • A State or local first responder (active, volunteer or retired).

Use the information below to learn how to register for your discount and how to validate, check or renew your discount eligibility.

For specific discount amounts and details, visit these FAQs:

Note: This program doesn’t include senior or student discounts, but you can check our shopping and deals page for other opportunities.

Register for your discount

To register for a Verizon Wireless discount we ask you to validate your employment or affiliation online on our Discounts by Verizon Wireless page.


  • Military personnel, veterans and first responders can also sign up in a Verizon retail store.
  • You only need to register once to validate discount eligibility for your entire account.
  • You can only use 1 type of discount (e.g., either an employee or military discount, not both)
  • We can't contact your employer or organization to verify your employment or affiliation. You need to validate with us to be eligible for a discount.
Validating your status

Entering your work email might be enough to validate your status. Start by choosing your category:

Existing customers:

  1. Enter your phone number and follow the prompts to validate with your work email address. (It can’t be a gmail or hotmail address).
  2. Check your work email address for a confirmation email from customerserviceb2b@verizonwireless.com with the subject Discounts by Verizon Wireless.
  3. Click the Confirm My Discount link in the email within 72 hours. If the link expires, start again and resubmit.

Note: If you have more than 1 Verizon Wireless account in your name, you may get a prompt asking which account should get the discount. Choose the account you want.

New to Verizon: Enter your work email under Sign Up and follow the prompts.

Need help with registration? Go to Troubleshooting registration.

Validate with documents

When you're registering on our Discounts by Verizon Wireless page and your work email doesn't validate your employment or affiliation, we ask you to upload 1 of these documents:

  • Employees: A recent paystub or a legible copy of other proof of your employment or affiliation with an organization that has an agreement with Verizon Wireless.
  • Active military: Military email, paystub, DD form 4, SCRA status report
  • Military veterans: DD form 214, Veteran ID card, military retiree accounts statement, VetRewards Card from Veterans Advantage
  • First responders: Paystub, pension stub (if retired), volunteer ID, statement of volunteer service
  • Gold Star family members - DD form 214:
    • Black out everything other than name, department and Terms of Separation.
    • Terms of Separation must read "Deceased."

Note: If your employer doesn't give a physical paystub, you can upload an electronic direct deposit slip.

You can use your phone or device's camera to take a picture of your proof of employment or affiliation to upload. Document requirements:

  • The proof of employment or affiliation can't be more than 60 days old.
  • Black out sensitive personal information (e.g., salary, tax amounts, banking information, Social Security Number, Employee ID Number)
  • Your document image file must be one of these formats and less than 5 MB: GIF, JPEG, JPG, PDF, PNG, TIF.
  • Your name, company or organization name and date must be legible on the image you upload.

Note: The information you provide is only used to validate your employment or affiliation status. We value your privacy and won't use the information in any way other than the stated purpose. Read our privacy policy for more information.

Have questions about registering? Go to Troubleshooting validation.

Check your discount registration status

You can track your registration status after you register. Go to Check My Submission Status and enter your mobile number and billing ZIP Code. Or enter the tracking number we provided when you registered.

Keep in mind:

  • When you submit a paystub or other proof of employment to validate your discount eligibility, it can take up to 10 days to review and process your submission.

    After your employment status is confirmed, it can take up to 2 bill cycles for any discount updates to appear on your monthly bill.

View your discount

If you got a notice from us that your submission was validated, you can view your discount in My Verizon online or in the My Verizon app.

My Verizon online - From the main menu either:

  • Choose Discounts from the dropdown (if available).
  • Choose Plan from the dropdown. Scroll to the bottom of the page to Promotions and discounts to view any discounts.

My Verizon app:

  1. From the main menu, choose Bill.
  2. Under Current Bill, scroll down to select a line's Account Charges.
  3. Click the + sign to open the details. Discount information appears here.

Note: Your discount appears on your monthly bill statement when applied for more than 1 bill cycle.

Have questions? Go to Troubleshooting discounts

Renew your discount

Your discount eligibility is tied to your employment or affiliation. After you register for your discount, we ask you to re-validate your employment or affiliation status about once a year:

  • When you receive a notice to re-validate your employment or affiliation, respond within 30 days.
  • If you don't respond, your discount may be removed. If the discount is removed, validate your employment so we can re-apply your discount.
  • After we process your renewal, you get the discount currently available through your organization's agreement with Verizon Wireless.

What to do when your employment or affiliation changes

If your employment or affiliation changes, you may still be eligible for a discount. Complete the validation process to see if you can get a discount through your new employer or group.

What to do when you're no longer eligible for a discount

If you re-validate and we find you're no longer eligible for a discount through your organization:

  • The discount is automatically removed from your account.
  • You won't be retroactively charged the difference between the full price and discounted price of service.
  • We have many plans for your usage and budget needs. Explore options on our Plans page.
Troubleshoot registration

What to do if during registration:

  1. You were told to check your email for confirmation, but you didn't get the confirmation email:
    • Check your spam folder.
    • Check your email application's antivirus settings.
    • Check with your IT administrator about your network's firewall settings.
    • You can also re-enter your work email address on our Discounts by Verizon Wireless program page.
  2. You get a message asking if you want to submit a "manual review request:"
    • If you get this message during registration, the email address you submitted may have already been used for a discount request for another account. Only 1 account can be validated per work email address.
    • If you say yes to a manual review request, we'll look at your history and determine if your work email address is eligible for validating your employment for the new account you submitted.
Troubleshoot validation

If after you registered for your discount:

  1. You lost the notification we sent that confirmed your employment or affiliation was validated and gave a tracking number:

    You can still check your status online. Go to Check My Submission Status and enter your mobile number and billing ZIP code.

  2. You're notified that your employment or affiliation wasn't validated:

    The notification you received has instructions specific to your submission. Follow the instructions and resubmit your validation submission if needed.

Still having trouble? Contact our Employment Validation Customer Service Center by chat, email or phone.

Troubleshoot discounts

If you check your discount online or on your bill and the amount seems wrong, keep in mind:

  • The discount you get depends on what eligible phone plan you have.
  • Plan discounts apply only to the account access fees.
  • Prepaid, other unlimited, already discounted, data-only and promotional plans aren't eligible for discounts through this program.
  • You can try resubmitting your discount request through our Discounts by Verizon Wireless registration page using your work email address.

If you've received confirmation that your submission was validated but you don't get a discount:

  • Keep in mind it can take up to 2 bill cycles for any discount updates to appear on your monthly bill.
  • You may be on a plan that's not eligible for a discount. When you change to an eligible plan, you're automatically set up to receive a discount and can register again.