Select Your Device
Apple® iPhone® 6
Apple® iPhone® 6 Plus
Apple® iPhone® 6s Plus
Samsung Galaxy S7
Samsung Galaxy S® 5
Apple® iPhone® 7 Plus
Moto Z Play Droid Edition
Apple® iPhone® 5s
Samsung Galaxy S® 6
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S7 edge
Samsung Galaxy S® 4
Samsung Galaxy Note5
DROID TURBO 2
Apple® iPhone® 5c
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy Note® 4
Apple® iPhone® 5
Verizon Ellipsis™ 7
Google Pixel
Samsung Galaxy J3 V
Droid Turbo in Ballistic Nylon
DROID MAXX by MOTOROLA
LG G5
Samsung 3G Network Extender
Droid Turbo by Motorola
Apple® iPad® 2
Verizon Jetpack® MiFi® 6620L
Verizon Ellipsis® 8
Apple® iPhone® 4s
LG G4™
Samsung Galaxy J3 (2016)
Moto Z Force Droid Edition
LG G3
Samsung Galaxy J1™ Prepaid
Apple® iPhone® 4
Samsung Galaxy Core Prime™
Samsung Gusto® 3
LG Revere® 3
LG Cosmos™ 3
Google Pixel XL
GizmoGadget™ by LG
Samsung Galaxy S6 edge +
Samsung Galaxy S® 6 edge
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Samsung Galaxy S® III
GizmoPal™
LG V10™
LG Optimus Zone™ 3 Prepaid
Verizon MiFi® 4G LTE Global USB Modem U620L
DROID MAXX 2
LG G Vista
Samsung Galaxy Note® 3
Samsung 4G LTE Network Extender
Hum by Verizon
Verizon Wireless Home Phone
GizmoPal® 2 by LG
HTC Desire® 526
Ellipsis™ Jetpack® MHS800L
Pantech 4G LTE Global USB Modem UML290
Verizon LTE Internet and Home Phone
Stylo™ 2 V
DROID RAZR M by MOTOROLA
DROID MINI by MOTOROLA
Casio G'zOne Commando®
V20™
Brigadier™ by Kyocera
Samsung Galaxy Note7
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Verizon Ellipsis® 10
LG K8 V
Samsung Convoy® 4
DuraXV
Samsung Convoy™ 3
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
LG G2
LG Extravert™ 2
Verizon 4G LTE Broadband Router
Microsoft Lumia 735
Moto G™ by Motorola
HTC Desire® 530
Casio G'zOne Commando® 4G LTE
DuraForce PRO with Sapphire Shield
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Ellipsis™ Jetpack® MHS815L
Casio G'zOne Ravine® 2
LG G Pad 8.3 LTE
Moto Z Droid Edition
HTC One® (M8)
LG Octane™
Verizon 4G LTE USB Modem 551L
DROID ULTRA by MOTOROLA
Moto G Play
Samsung Gusto® 2
Gear S2
iPad® Pro
Samsung Galaxy Note® II
Samsung Brightside™
Samsung Galaxy Tab® 2 (10.1)
HTC One M9
Verizon 4G LTE USB Modem UML295
Galaxy Tab E
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
LG K4™ LTE
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DROID TURBO 2 - Designed by You
Galaxy Note® Edge
Samsung Intensity™ II
Sony Xperia® Z3v
iPad® Air 2
Verizon Wireless AirCard® 595
LTE Internet (Installed)
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
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LG Exalt™
Galaxy Tab E (8.0)
DROID INCREDIBLE 4G LTE by HTC
Nexus 6
BlackBerry® Bold™ 9930 smartphone
PRIV™ by Blackberry®
Gear S®
Moto X™ by Motorola
HTC Desire® 626
DROID RAZR by MOTOROLA
DROID by MOTOROLA
Samsung Galaxy Tab S2
Moto X™ (2nd Gen.)
Nokia Lumia 822
Samsung Galaxy Tab® 2 (7.0)
Apple® iPad® mini with Retina display
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
HTC 10™
LG Revere®
LG Cosmos™ 2
LG Optimus Zone™ 2 Prepaid
Microsoft Surface 3
LG Terra™
Samsung Galaxy S® 4 mini
Moto E™ Prepaid
Kyocera DuraXV+
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LG Exalt™II
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
HTC One®
Transpyre™ Prepaid
LG Accolade™
LG Optimus Exceed™ 2
iPad Pro™ (9.7-inch)
Samsung Convoy™
Samsung Intensity™ III
G Pad™ 10.1 LTE
Ellipsis® Kids
LG Revere® 2
DROID RAZR MAXX HD by MOTOROLA
Pantech Breakout™
Samsung Galaxy S® III mini
LG enV®3
ZenPad™ Z8
Blackberry Classic
Samsung Gusto®
Apple® iPad® Air™
HTC One® (M8) for Windows®
Samsung Galaxy Tab®
Nokia Lumia Icon
Samsung Galaxy Tab® (10.1)
DROID RAZR MAXX by MOTOROLA
Verizon Ellipsis™ 8 HD
Verizon Wireless USB760 Modem
Motorola RAZR V3m
Apple® iPad® mini
iPad® mini 4
LG G Pad™ X8.3
DROID DNA by HTC
Lancet™ for Android™
LG Vortex™
Enact™ by LG
Samsung Galaxy Tab® 4 (10.1)
Casio G'zOne Ravine®
BlackBerry® Z10 smartphone
BlackBerry® Q10 smartphone
G Pad™ 7.0 LTE
LG 4G LTE USB Modem VL600
Lancet™
Apple® iPad® with Wi-Fi + 4G
DROID RAZR HD by MOTOROLA
LG VX8300
LG Cosmos™
Samsung Haven™
DROID INCREDIBLE 2 by HTC
Motorola MOTO™ W755
Lucid™3 by LG
Samsung Galaxy Camera®
Motorola XOOM™ 4G LTE
Casio G'zOne Boulder®
Motorola Barrage™
Spectrum™ 2 by LG
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Watch Urbane™ 2nd Edition LTE
Dell™ Vostro™ V13 Laptop
DROID 4 by MOTOROLA
LG enV®2
BlackBerry® Z30 smartphone
Pantech Hotshot™
Samsung Intensity™
DROID X by MOTOROLA
Samsung Galaxy Stellar™
BlackBerry® Bold 9650 smartphone
Lucid™ by LG
LG enV® TOUCH
LG Cosmos™ Touch
Delphi Connect with 4G LTE Mobile Hotspot
HTC One® max
LG VX5500
Apple® iPad® with Retina display
Hydro ELITE by KYOCERA
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Nokia 2366i
Samsung Alias™ 2
Samsung Galaxy Tab® 4 (8.0)
DROID X2 by MOTOROLA
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Galaxy Nexus by Samsung
Samsung Knack™
HTC One® remix
Verizon Converged VOIP Device
Samsung Gear S2 classic
Samsung Fascinate™
Windows Phone 8X by HTC
LG Migosm
Nokia Lumia 2520
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Pantech Jest™ 2
Samsung Galaxy Tab® S
Samsung Galaxy Note® Pro
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HTC Desire® 612
HP Elite x2 1012
DROID 3 by MOTOROLA
Verizon Wireless UM175 USB Modem
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LG Dare™
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HTC Rhyme™
Motorola W385
Verizon Wireless USB720 Modem
Google Nexus 7
Moto X™ - Designed by You (2nd Generation)
Sony Xperia® Z2
Samsung Galaxy Note® 10.1 2014 Edition
Samsung ATIV Odyssey™
BlackBerry® Storm2™ 9550 smartphone
Casio G'zOne Rock™
Samsung Galaxy Note® 10.1
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Verizon Wireless AirCard® 595U USB Modem
Samsung Galaxy Tab® (7.7)
Pantech Marauder™
LG VX8360
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HP Spectre x2
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DROID 2 by MOTOROLA
LG Voyager™
Samsung Alias™
DROID INCREDIBLE by HTC
BlackBerry® Curve™ 9330 smartphone
Spartan GoCam™
Verizon Wireless Escapade®
Moto X™ - Designed by You
Apple® iPad®
Pantech Caper™ Prepaid
Delphi Connect
Samsung SCH-u410
DROID 2 GLOBAL by MOTOROLA
LG Ally™
LG VX8350
Luge™ by Motorola Prepaid
Spectrum™ by LG
Verizon Wireless UM150 USB Modem
HTC Rezound™
Verizon Wireless USB727 Modem
Motorola Adventure™ V750
G'zOne Boulder™ Black and Silver
Revolution™ by LG
LG Chocolate® Touch
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Samsung SCH-a870
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LG Chocolate®
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DROID XYBOARD 10.1 by MOTOROLA
HP® Mini 1151NR Netbook
Verizon Wireless CDM8975
Motorola E815
Motorola MOTOKRZR K1m
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Motorola V325
LG VX3200
Samsung Omnia® II
BlackBerry® Torch™ 9850 smartphone
LG enV®
Motorola XOOM™
Sharp KIN™ ONE
Verizon Wireless Razzle™
Pantech PN-210
Casio G'zOne Ravine® 2 Non-Camera
DROID XYBOARD 8.2 by MOTOROLA
Sierra Wireless AirCard® 580
Samsung N150 Netbook
Classic Prepaid
Motorola W315
Samsung Continuum™
Samsung Gem™
Samsung SCH-u540
LG VX8100
LG Enlighten®
BlackBerry® Curve™ 9370 smartphone
Motorola Entice™
LG Chocolate® 3
LG Versa™
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung Zeal™
Samsung SCH-a650
Samsung FlipShot®
Samsung Trance™
HTC Trophy™
LG VX6100
Nokia 2705 Shade™ Non-Camera
Motorola CITRUS™
Motorola V60s
Samsung Glyde™
LG VX8700
Samsung SCH-a950
LG Clout™
BlackBerry® 8830 World Edition smartphone
Blackberry Classic Non-Camera
Motorola MOTO Q™ 9c
Samsung Rogue™
DROID R2D2 by MOTOROLA
Pantech PN-215
Verizon Wireless CDM 7075
Samsung SCH-a850
Kyocera KX414
DROID ERIS by HTC
Gateway® LT2016u Netbook
LG VX3300
Nokia 6205
Motorola Rival™
BlackBerry® Curve™ 9310 smartphone
Samsung Sway™
Motorola V325i
Nokia 7705 Twist™
HP® Pavilion dm1-2010nr Entertainment Notebook
LG VX9400
Verizon Wireless CDM8950
HP® Mini 311-1037NR Netbook
Motorola MOTO™ Z6c World Edition
Verizon Wireless Adamant™
Sharp KIN™ TWO
Motorola Krave™ ZN4
Motorola RAZR V3m in Gray
LG VX4500
Samsung i700 Pocket PC
LG VENUS™
Nokia 7205 Intrigue™
Kyocera SE47
HTC Ozone™ with TALKS™ for Verizon Wireless
Motorola DEVOUR™ with MOTOBLUR™
Samsung Omnia®
Verizon Wireless PN-300
Verizon Wireless USB1000 Global USB Modem
LG Fathom®
Kyocera KPC650
Pantech PN-820
Nokia 2605 Mirage
Compaq® Mini CQ10-688nr Netbook
Samsung SCH-a310
HTC Touch Pro™
Bold 9930 Prepaid Monthly
Nokia 2128i
HTC Merge®
Samsung Gleam®
Kyocera KX444
Verizon AD3700 Global USB Modem
Samsung SCH-u620
LG Glance™
Kyocera KX2
Verizon Wireless G'zOne Type-S Push to Talk without Camera
LG VX6000
Sharp KIN™ TWOm
LG VX4650
Nokia 6236i
LG VX4700
Samsung SCH-a670
Jest™
HP® Pavilion dm1-3010nr Notebook
Sharp KIN™ ONEm
Verizon Wireless Blitz® Prepaid
Samsung SCH-u550
Verizon Wireless V740 ExpressCard
Kyocera K323
Nokia 6315i
Motorola V265
Kyocera K404
Samsung SCH-a795
Nokia 3589i
Nokia 6215i
Nokia 6015i Prepaid
Samsung SCH-i730
Samsung Renown™
Samsung SCH-i760
Motorola RAZR V3c
Verizon Wireless U630 PC Card
HTC Apache XV6700
Nokia 2705 Shade™
Motorola MOTO™ Z6cx World Edition without Camera
Motorola Rapture™ VU30
Kyocera KX1v
HP® Mini 210-1076NR Netbook
Motorola V325xi
Motorola V710
LG VX2000
Verizon KPC680 ExpressCard®
Verizon Wireless V640
Samsung SCH-a530
Samsung SCH-i830
Verizon XU870 Global ExpressCard®
Motorola MOTORAZR maxx Ve
Classic Non Camera Prepaid
Motorola V276
Samsung SCH-a630
Motorola V276 Prepaid
Motorola MOTO Q™ music 9m
Motorola T720
Samsung SCH-n330
HP® Mini 110-1046NR Netbook
Motorola Q™
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
BlackBerry® 7750
Samsung Saga™
Motorola C333
Samsung SCH-a610
Verizon Wireless V620
Verizon Wireless XV6600 without Camera
Jetpack® MiFi® 7730L
Motorola T300p
Nokia 6305i
Samsung SCH-a790
HP® Mini 110-3098NR Netbook
Samsung i600 Smartphone
Motorola V60p
Motorola C343
Samsung SCH-a990
Motorola T730
Nokia 2285
Motorola V120e
LG V
Motorola MOTOSLVR L7C
BlackBerry® 7250
Samsung SCH-a890
Samsung SCH-a970
Motorola V65p

How to Use Guide: Verizon Tones

With Verizon Tones (formerly V CAST Tones) you can download, manage, preview and buy ringtones and Ringback Tones from our extensive catalog of over 100,000 ringtones, Ringback Tones and Playlists. Verizon Tones are available through the Verizon Tones app on your phone, in our online Media Store or through text message. Learn how to access Verizon Tones.

A Ringback Tone is what callers hear when they call your number. This is different than a ringtone, which is what you hear when your phone rings. Here are a few things you can do with Ringback Tones:

  • Purchase up to 100 Ringback Tones
  • Set Ringback Tones for up to 25 different callers
  • Schedule a Ringback Tone for a specific time of day or day of the week
  • Create up to 5 Playlists with up to 15 Ringback Tones in each one
  • Create up to 5 groups with up to 10 phone numbers in each group.*

*Each group can be assigned a specific Ringback Tone or Playlist. Groups don't count toward the 25 individual caller IDs you can set.

This guide explains how to:

How to Add Ringback Tones

To add the Verizon Ringback Tones service to your account, you can subscribe to the Verizon Ringback Tones service from the Verizon Tones mobile app or the Ringback Tones Media Store on a computer.

From the Verizon Tones app:

  1. Download the Verizon Tones app.
  2. Browse available music tones and select an item to purchase.
  3. The Ringback Tone Subscription page will display with details of the service.
  4. Click Subscribe to Ringback Tones to start your Ringback Tone service.

From a computer:

  1. Go to Ringback Tones Media Store.
  2. Click Sign In.
  3. Browse available music tones and select an item to purchase.
  4. The Ringback Tone Subscription page will display with details of the service.
  5. Click Subscribe to Ringback Tones to start your Ringback Tone service.

You've successfully added Ringback Tones to your account.

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How to Access Verizon Tones

You can access Verizon Tones in a variety of ways:

On Your Phone


Android Smartphones

In most cases, Verizon Tones is preloaded on the phone and found in the Apps menu of the phone. If not found in the Apps menu, it can be downloaded from Google Play™ Store. To download Verizon Tones to your Android phone:

  1. Tap the Play Store icon.
  2. Search for "Verizon Tones."
  3. Tap the Verizon Tones app.
  4. Tap INSTALL.
  5. Once installed, launch the app.

Some Android smartphones aren't supported. Data usage may apply for app download and use.

iPhone

  1. Open the web browser (e.g., Safari®) on your iPhone.
  2. Tap the Search/URL field.
  3. Enter vzw.com/rbt.
  4. Tap Go.
  5. To add the website to your Home screen for easy access, tap the Share icon to the left of the Search/URL field.
  6. Tap Add to Home Screen.
  7. Tap Add.

Windows Phone 8

  1. Tap the Store tile.
  2. Tap the Search icon at the bottom of the screen.
  3. Enter "Verizon Tones."
  4. Tap the Verizon Tones app.
  5. Tap INSTALL.
  6. Once installed, launch the app.

Data usage may apply for app download and use.

BlackBerry Smartphones

In most cases, Verizon Tones is preloaded on the phone and found on the Home screen. The app may also be located in the App Center folder of the phone. If the app isn't preloaded:

  1. Go to BlackBerry App World™.
  2. Download the Verizon Tones or V CAST Tones app.
  3. Once installed, launch the app.

Data usage may apply for app download and use.

Basic Phones

  1. On your phone, select Media Store or Media Center.
  2. Select Apps.
  3. Select Music & Tones.
  4. Select Get New Ringtones.
  5. Select the Verizon Tones or V CAST Tones app.
  6. Once installed, you can launch the app.

Data usage may apply for app download and use.

Online

 

Navigate to the Media Store on your computer's browser.

Text Message

  1. From your device, text LIST to 728 on your messaging client to receive a top 10 list of content.
  2. Text the three-digit short code matching the content you wish to purchase.

Message and data charges may apply.

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How to Browse Content

There are multiple ways to find content using the Verizon Tones app. You can search for specific titles or artist content, or check out the latest in the What's New or What's Hot categories.

Browse Using Search

  1. Open the app and select Search.
  2. Search by Artist or Title.
  3. Using your keypad, enter an artist's name or the title of what you're looking for.

Browse by What's Hot or What's New

Want to see the latest and greatest? Look through the "What's New" category to see the newly released and recently added ringtones and Ringback Tones. Check out the "What's Hot" category for the best-selling ringtones and Ringback Tones.

Browse Online

  1. Go to the Media Store.
  2. Click the Search Tracks & Artists field.
  3. Enter your search terms.
  4. Click the Search icon or Enter on your keyboard.
  5. When your search results display, click the Play icon in the bottom-right corner of the song graphic to preview it.

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How to Preview and Purchase Content

To preview and purchase content in the app:

  1. Open the app and find the content you wish to preview.
  2. Tap Preview or Play to hear the preview.
  3. Tap Stop to stop the play back.
  4. Tap Clear or the back key to return to the previous menu.
  5. Tap Buy. You have the option to purchase the ringtone or Ringback Tone, if available. You can also choose to purchase both the ringtone and Ringback Tone as a bundle at a discounted price.
  6. Tap Confirm or Purchase.

    Note: The Purchase Success screen will display. If you're using a different type of phone, the ringtone will already have been downloaded and saved to your phone.

To preview and purchase content online:

  1. Go to the Media Store.
  2. Click the Search Tracks & Artists field.

    Note: If there's something you want to preview on the Home page of the Media Store, just hover over the song and click the Play icon.

  3. Enter your search terms.
  4. Click the Search icon or press the Enter key on your keyboard.
  5. When your search results display, click the Play icon in the bottom-right corner of the song graphic to preview it.
  6. Click Buy.
  7. Follow the prompts to complete your purchase.

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How to Set Ringtones

On most phones, Verizon Tones allows you to set the purchased ringtone as your default ringtone from within the app. In some cases, you'll have to exit the app and set the ringtone from your phone's Settings menu.

You can set a ringtone for a specific person from your Contacts by opening that contact. For more information, refer to your device's User Guide.

Verizon Tones is available on select devices. App availability and location on the device varies among the different device types.

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How to Set a Default Ringback Tone

On your Phone

If you've already purchased Ringback Tones:

  1. Open the Verizon Tones app.
  2. Tap Manage Ringback Tones.
  3. Tap My Ringback Tones.
  4. Tap the Ringback Tone you want to set as your default.
  5. Select Set as Default.

Online

If you've already purchased Ringback Tones:

  1. From the Media Store home page, click the Manage Tones dropdown menu.
  2. Click Manage My Ringback Tones.

    Note: You must be signed in with your username and password for My Verizon to access your Ringback Tones.

  3. Click Edit next to the song you want to set as your default.
  4. Click the Star icon.
  5. Click Apply Changes.
  6. Click the X icon in the top-right corner of the screen to close the Edit window.

If you haven't purchased any Ringback tones yet:

  1. Go to the Media Store.
  2. Hover over a song you want to purchase or search for one.
  3. Click Buy.

    Note: You must be signed in with your username and password for My Verizon to purchase Ringback Tones.

The song purchased will be set as your default and your purchase will be added to your next Verizon Wireless bill.

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How to Set a Ringback Tone for a Specific Caller

You can set a Ringback Tone for a caller with the Verizon Tones app or online.

On your Phone

  1. Open the Verizon Tones app.
  2. Tap Manage Ringback Tones.
  3. Select one of your Ringback Tones or Playlists.
  4. Tap Assign to Contact.
  5. Select the desired contact from your address book.
  6. Tap OK.

Online

  1. From the Media Store home page, click the Manage Tones dropdown menu.
  2. Click Manage My Ringback Tones.

    Note: You must be signed in with your username and password for My Verizon to access your Ringback Tones.

  3. Click MY CONTACTS.
  4. Click Add a Contact.

    Note: If the contact you want to set a Ringback Tone for is already added to your Ringback Tones Contacts, you can skip to step 7.

  5. Enter a contact name and phone number including area code.
  6. Click Create Contact.
  7. Your default Ringback Tone will automatically be set for the new contact. To change the Ringback Tone, click MY RINGBACK TONES.
  8. Next to the song you want to set for a contact, click Edit.
  9. Click the Person icon in the top-left corner of the pop-up window.
  10. Check the box next to the contact(s) you want to assign the Ringback Tone to.
  11. Click Apply Changes.
  12. Click the X in the top-right corner to close the Edit window.

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How to Create a Ringback Tones Playlist

A Playlist is a group of Ringback Tones that rotates each time you receive a call. There's no additional charge for the use of Playlist.

You can create up to 5 Playlists per mobile number. Your 5 Playlists can be used independently of the 25 callers you set a Ringback Tone for, unless you set a Playlist for a specific caller.

To create a Playlist you must first have Ringback Tones set up. If you haven't already set up a Ringback Tone, refer to How to Set a Default Ringback Tone.

There are two ways to create a Playlist: on your phone with the Verizon Tones app or online

On Your Phone

  1. Open the Verizon Tones mobile app.
  2. Tap Manage Ringback Tones.
  3. Tap My Playlists.
  4. Tap Create New Playlist.
  5. Assign up to 15 Ringback Tones to the Playlist.
  6. Tap Save.
  7. Tap the My Settings tab to assign the Playlist to your default Ringback Tone or a specific caller.

Online

  1. From the Media Store home page, click the Manage Tones dropdown menu.
  2. Click Manage My Ringback Tones.

    Note: You must be signed in with your username and password for My Verizon to access your Ringback Tones.

  3. Click Create Your Own Playlist.
  4. Enter a name for the new Playlist.
  5. Check the boxes next to up to 15 Ringback Tones to add them to your Playlist.
  6. Click Apply Changes.

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How to Set a Playlist for a Specific Caller

You can set a Playlist for a caller on your phone with the Verizon Tones app or online.

On Your Phone

  1. Open the Verizon Tones app.
  2. Tap Manage Ringback Tones.
  3. Tap My Playlists.
  4. Tap one of your Playlists.
  5. Tap Assign to Contact.
  6. Select the desired contact from your address book.
  7. Tap OK.

Online

  1. From the Media Store home page, click the Manage Tones dropdown menu.
  2. Click Manage My Ringback Tones.

    Note: You must be signed in with your username and password for My Verizon to access your Ringback Tones.

  3. Click MY CONTACTS.
  4. Click Add a Contact.

    Note: If the contact you want to set a Ringback Tone for is already added to your Ringback Tones Contacts, you can skip to step 7.

  5. Enter a contact name and phone number including area code.
  6. Click Create Contact.
  7. Your default Ringback Tone will automatically be set for the new contact. To change the Ringback Tone, click MY RINGBACK TONES.
  8. Next to the Playlist you want to set for a contact, click Edit.
  9. Click the Person icon in the top-left corner of the pop-up window.
  10. Check the box next to the contact(s) you want to assign the Playlist to.
  11. Click Apply Changes.
  12. Click the X in the top-right corner to close the Edit window.

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How to Create a Ringback Tones Group

You can create a group online.

  1. From the Media Store home page, click the Manage Tones dropdown menu.
  2. Click Manage My Ringback Tones.

    Note: You must be signed in with your username and password for My Verizon to access your Ringback Tones.

  3. Click MY CONTACTS.
  4. Click Create a Contact Group.

    Note: To create a group you must first add contacts to your Ringback Tones Contact list. Refer to How to Set a Ringback Tone for a Specific Caller to learn how to do this.

  5. Check the box next to the contacts you want to add to the group.
  6. Enter a group name in the Contact Group Name field.
  7. Click Apply Changes.

Note: You can't set a specific Ringback Tone for a contact that's in a group.

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How to Modify a Ringback Tones Group

In the online Media Store you can:

  • Remove a contact from one group and add it to another
  • Delete a group
  • Change the name of a group


To move a contact from one group to another:

  1. From the Media Store home page, click the Manage Tones dropdown menu.
  2. Click Manage My Ringback Tones.

    Note: You must be signed in with your username and password for My Verizon to access your Ringback Tones.

  3. Click MY CONTACTS.
  4. Click the Group icon next to the group you want to edit.
  5. Check and uncheck boxes next to contacts you want in the group.
  6. Repeat this process to modify another group.

To delete a group:

  1. From the Media Store home page, click the Manage Tones dropdown menu.
  2. Click Manage My Ringback Tones.

    Note: You must be signed in with your username and password for My Verizon to access your Ringback Tones.

  3. Click MY CONTACTS.
  4. Click the Trash Can icon.
  5. Click Delete.

To change the name of a group:

  1. From the Media Store home page, click the Manage Tones dropdown menu.
  2. Click Manage My Ringback Tones.

    Note: You must be signed in with your username and password for My Verizon to access your Ringback Tones.

  3. Click MY CONTACTS.
  4. Click the Group icon next to the group you want to edit.
  5. Highlight the name of the group and enter a new name.
  6. Click Apply Changes.

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How to Set a Ringback Tone or Playlist for a Group

You can set a Ringback Tone or Playlist for a group online.

  1. From the Media Store home page, click the Manage Tones dropdown menu.
  2. Click Manage My Ringback Tones.

    Note: You must be signed in with your username and password for My Verizon to access your Ringback Tones.

  3. Click Edit next to the song or Playlist you want to set for a group.
  4. Click the Person icon in the top-left corner of the pop-up window.
  5. Check the box next to the group you want to assign the Playlist to.
  6. Click Apply Changes.
  7. Click the X in the top-right corner to close the Edit window.

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How to Set a Ringback Tone or Playlist for a Day of the Week

You can set a Ringback Tone or Playlist for a day of the week online.

  1. From the Media Store home page, click the Manage Tones dropdown menu.
  2. Click Manage My Ringback Tones.

    Note: You must be signed in with your username and password for My Verizon to access your Ringback Tones.

  3. Click Edit next to the song or Playlist you want to set for a day of the week.
  4. Click the Calendar icon.
  5. Click the Add icon under each day you want to assign the Ringback Tone to.
  6. Click Apply Changes.
  7. Click the X icon in the top-right corner to close the edit window.

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How to Set a Ringback Tone or Playlist for a Time of Day

You can set a Ringback Tone or Playlist for a time of day online.

  1. From the Media Store home page, click the Manage Tones dropdown menu.
  2. Click Manage My Ringback Tones.

    Note: You must be signed in with your username and password for My Verizon to access your Ringback Tones.

  3. Click Edit next to the song or Playlist you want to set for a time of day.
  4. Click the Clock icon.
  5. Select a start time, end time and your time zone.
  6. Click Apply Changes.
  7. Click the X icon in the top-right corner to close the edit window.

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Change the Caller Greeting Settings

On Your Phone

  1. Open the Verizon Tones app.
  2. Tap Manage My Ringback Tones.
  3. Tap the Plus Sign icon on the right of the screen.
  4. Select to turn the caller greeting on or off or change the language from English to Spanish.

Online

  1. From the Media Store home page, click the Manage Tones dropdown menu.
  2. Click Manage My Ringback Tones.

    Note: You must be signed in with your username and password for My Verizon to access your Ringback Tones.

  3. Click the Language dropdown menu to change your caller greeting language.

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