Voicemail Instructions

Look for your area and select the corresponding voicemail instructions link. Prompts may vary by device, location, and voicemail plan.

If your location is listed below, follow the voicemail instructions for your area.

Voicemail Locations

    Voicemail locations 1

    If your location is listed below, please follow these voicemail instructions (*PDF).

    • Arizona
    • Alabama
    • California: Southern
    • Colorado: Denver
    • Georgia
    • Hawaii
    • Illinois: Central, Southern, Western, Rockford
    • Idaho: Boise
    • Indiana: Evansville, Indianapolis, South Bend
    • Iowa: Cedar Falls, Cedar Rapids, Davenport, Des Moines, Dubuque, Iowa City, Waterloo, Western
    • Kentucky: Louisville, Western
    • Michigan
    • Minnesota: Duluth, Minneapolis, St. Cloud
    • Mississippi: Northern
    • Missouri: Columbia, Jefferson City, Southeastern, St. Louis Metro
    • Nebraska: Omaha
    • Nevada: Las Vegas
    • New Mexico: El Paso, Las Cruces
    • North Carolina (excludes Charlotte)
    • North Dakota: Bismarck, Devil's Lake, Dickinson, Fargo, Grand Forks, Jamestown, Minot, Red River Valley
    • Ohio
    • Oregon
    • Pennsylvania Central, Western
    • South Carolina: Charleston
    • South Dakota
    • Tennessee
    • Utah: Salt Lake City
    • Washington
    • West Virginia
    • Wyoming: Casper, Cowboy, Rock Springs
    Voicemail locations 2

    If your location is listed below, please follow these voicemail instructions (*PDF).

    • California: Northern
    • Florida
    • Illinois: Chicago
    • Indiana: Northwest
    • Kansas
    • Maryland: Baltimore
    • Mississippi: Southern
    • Missouri: Boonville, Joplin, Kansas City, Marshall, Sedalia, St. Joseph, Warrensburg
    • Montana
    • Nevada: Reno
    • New England
    • New Jersey
    • New York: Metro, Upstate
    • North Carolina: Charlotte
    • Philadelphia
    • South Carolina: Greenville, Columbia
    • Texas (excluding El Paso): Gulf Coast
    • Virginia
    • Washington, DC
    • Wisconsin
    • Wyoming: Code, Gillette, North, Sheridan, Yellow Stone

*To view the PDF files, you may need to download the free Adobe Acrobat Reader.

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