HTC Desire® 530 - Support Overview

Find device-specific support and online tools for your HTC Desire 530.

Filter all topics below.


Data

Turn Facebook® Video Autoplay On / Off

Here's how to turn automatic video play for Facebook on or off.

Facebook

Turn Facebook® Video Autoplay On / Off

Here's how to turn automatic video play for Facebook on or off.

Field Force Manager

Field Force Manager FAQs

Learn about Field Force Manager, a service that helps you monitor and communicate with your workers in the field.

GPS & Location Based Services

Google Maps™ - Download an Offline Map

If you can't get online or want to avoid global data charges while traveling, here's how to download a map.

General

Airtime usage when removing or canceling applications

Here's info on how airtime charges may apply when removing Media Center / Get It Now apps.

Allow App Installation from Unknown Sources - HTC

Here's how to download apps on your HTC device from sources other than the Google Play Store.

Check Apps Reviewed by Verizon Wireless

Here's how to run a health check on your device to make sure everything's in order.

HTC Desire® 530 - Clear App Cache

Here's how to clear cached data if your Desire 530 runs slow, crashes or resets or apps freeze.

HTC Desire® 530 - Enable / Disable App

Here's how to turn pre-installed apps on your Desire 530 on or off.

HTC Desire® 530 - Manage App Icons

Here's how to manage which app icons appear on your Desire 530 home screen.

HTC Desire® 530 - Reset App

Here's how to reset apps if your Desire 530 crashes, resets or freezes.

HTC Desire® 530 - Set Default Messaging App

Here's how to set the default messaging app on your Desire 530.

HTC Desire® 530 - Stop Running Apps

Here's how to stop running apps if they freeze / hang or cause your Desire 530 to crash, reset or run slowly.

HTC Desire® 530 - Turn App Permissions On / Off

Here's how to turn permissions for installed apps on your HTC Desire 530 on or off.

HTC Desire® 530 - Turn Automatic App Restore On / Off

Here's info on backing up and restoring app data on your Desire 530.

HTC Desire® 530 - Uninstall Apps

Here's how to remove or delete apps if your Desire 530 is unresponsive, freezes or an app won't open.

HTC Desire® 530 - View, Open or Close Recently Used Apps

To view or close recently used apps on your Desire 530, view this info.

Turn App Notifications On / Off - Android™

Here's how to turn app notifications on or off on an Android device.

Turn Emergency Mode On / Off - Samsung

Here's how to conserve battery on your Samsung device if you're in an emergency situation.

Google Now

HTC Desire® 530 Simulator: Using Google Now™

Learn how to use Google Now to automatically give you updates and information you want on your HTC Desire 530.

HTC Desire® 530 Simulator: Using Now on Tap

Learn how to use your voice in Google Now to write an email, create a calendar event, set an alarm and more on your HTC Desire 530.

HTC Desire® 530 Simulator: Using Voice Actions in Google Now™

Discover how to use your voice in Google Now to write an email, create a calendar event, set an alarm and more on your HTC Desire 530.

Google Pay

Google Pay® - Add a Gift Card

Here's how to add a gift card to Google Pay.

Google Pay® - Add a Loyalty / Rewards Program

Here's how to add a loyalty or rewards card to Google Pay.

Google Pay® - Edit Card Info

Here's how to edit card info via the Google Pay app.

Google Pay® - Initial Setup - Add a Payment Card

If you're adding a card during the initial setup of Google Pay, view this info.

Google Pay® - Make an In-Store Purchase

Here's how to make an in-store purchase with Google Pay.

Google Pay® - Redeem a Gift or Loyalty Card

Here's how to redeem a gift or loyalty card with Google Pay.

Google Pay® - Remove a Card

Here's how to remove your card info from the Google Pay app.

Google Pay® - Set Default Payment Card

Here's how to set your default payment method in Google Pay.

Google Play Store

HTC Desire® 530 Simulator: Downloading an App or Widget

Discover how to search for and download an app or widget in the Google Play™ Store on your HTC Desire 530.

HTC Desire® 530 Simulator: Uninstalling an App or Widget

A visual walkthrough for uninstalling an app or widget from your HTC Desire 530.

IBM MaaS 360

Top Ten Support Requests & Resources - IBM MaaS360

Here are the top ten support requests & resources for the MaaS360.

International

My Verizon app - International Ready Check

Use the International Ready Check to determine if your device can be used while traveling internationally.

My Verizon app - Manage International Plan and View Usage

Here's how to manage international plans and view international data usage via the My Verizon app.

Maps

Google Maps™ - Download an Offline Map

If you can't get online or want to avoid global data charges while traveling, here's how to download a map.

HTC Desire® 530 Simulator: Searching Locally in Google Maps™

Learn how to find places around you in a chosen category using Google Maps on your HTC Desire 530.

HTC Desire® 530 Simulator: Using Turn-by-Turn Navigation in Google Maps™

A visual guide on how to navigate to a location using Google Maps on your HTC Desire 530.

HTC Desire® 530 Simulator: Viewing Current Traffic in Google Maps™

A visual guide for how to add layers to Google Maps to view current traffic on your HTC Desire 530.

MobileIron

Add Users on Core - MobileIron

Here's info on how to add users on Core for your MobileIron service.

Allow / Require / Forbid Apps on Devices - MobileIron

Here's info on how to allow / require / forbid apps on your MobileIron devices.

Assign User and Admin Roles - MobileIron

Here's how to set allowed functions for users and administrators in MobileIron.

Download and Install App - MobileIron

Here's how to install the MobileIron app on your Android, iOS or Windows device.

Follow Customer's Cases - MobileIron

Here's how to look up and follow a customer's support cases in MobileIron.

LDAP Return Codes - MobileIron

Here's info on LDAP Return Codes for your MobileIron service.

LDAP Sync History Error - MobileIron

Here's info on how to view the LDAP Sync History Error for your MobileIron service.

Labels and What is a Dynamic (Filter) Label - MobileIron

Here's info on labels and Dynamic (Filter) Labels for MobileIron.

Manage SSL Certificates on MobileIron Core and Sentry - MobileIron

Here's info on how to manage SSL Certificates on MobileIron Core and Sentry.

Manually Quarantine a Device - MobileIron

Here's how to manually quarantine a device via the MobileIron support site.

Renew Apple MDM Certificate for MobileIron Core 9 - MobileIron

Here's how to renew your Apple device's Mobile Device Management certificate in MobileIron.

Set Up App Control - MobileIron

Here's how to set up App Control for MobileIron.

Support Portal User Administration Guide - MobileIron

Here's how to access the Support Portal User Administration Guide for MobileIron.

My Numbers

My Numbers app - Add An Existing Number

Here's how to add an existing number to the My Numbers app.

My Numbers app - Call History

Here's how to view your recent call history on the My Numbers app.

My Numbers app - Call a Number

Here's how to call a number on the My Numbers app.

My Numbers app - Check Voicemail

Here's how to check Voicemail via the My Numbers app.

My Numbers app - Delete Messages

Here's how delete messages or a contact's call history from the My Numbers app.

My Numbers app - Manage Auto Reply

Here's how to set an auto reply for your subscription on the My Numbers app.

My Numbers app - Manage Number Settings

Here's how to manage number settings for your subscriptions on the My Numbers app.

My Numbers app - Manage Subscriptions

Here's how to add numbers and manage subscriptions for the My Numbers app.

My Numbers app - Manage Voicemail Greeting

Here's how to manage the Voicemail greeting for your subscriptions via the My Numbers app.

My Numbers app - Set Up a Number

Here's how to authenticate a number on the My Numbers app.

My Numbers app - Turn Do Not Disturb On / Off

Here's how to turn Do Not Disturb for the My Numbers app on or off.

My Verizon app

My Verizon app - Android™ - Device Health Check

Here's how to check indoor coverage and identify / fix common issues on your Android device via the My Verizon app.

My Verizon app - Approve / Reject Account Manager Request

Here's how to approve or reject someone's Account Manager request via the My Verizon app.

My Verizon app - International Ready Check

Use the International Ready Check to determine if your device can be used while traveling internationally.

My Verizon app - Manage Add-Ons

Here's how to manage add-ons (e.g., Verizon Cloud, Device Protection, etc.) via the My Verizon app.

My Verizon app - Manage International Plan and View Usage

Here's how to manage international plans and view international data usage via the My Verizon app.

My Verizon app - Sign Up for Share Name ID

Here's how to sign up for Share Name ID via the My Verizon app.

My Verizon app - View Documents, Receipts and Agreements

Here's how to view past account documents, receipts and agreements via the My Verizon app.

My Verizon app - View Media & App Purchases

Here's how to view your media and app purchases via the My Verizon app.

TV

Verizon Cloud - Android™ Smartphone - Connect to / Disconnect from a TV

Here's how to display your Cloud content on a TV from your Android smartphone.

Text & Multimedia Messaging

My Verizon Website - Print Text Messages

Here's how to print text messages from your computer via your My Verizon account.

VZ Navigator

HTC Desire® 530 Simulator: Searching Locally in VZ Navigator®

Learn how to search for a location by category using VZ Navigator on your HTC Desire 530.

HTC Desire® 530 Simulator: Using Turn-by-Turn Directions in VZ Navigator®

Discover how get directions to a location using VZ Navigator on your HTC Desire 530.

HTC Desire® 530 Simulator: Viewing Current Traffic in VZ Navigator®

An interactive guide for how to add layers to VZ Navigator to view current traffic on your HTC Desire 530.

VZ Navigator® - Android™ - Download and Install App

Here's how to install the VZ Navigator app on your Android device.

VZ Navigator® - Website - Manage Favorites

Here's how to add, edit or delete your favorite locations via the VZ Navigator website.

VZ Navigator® - Website - Search Nearby a Location

Here's how to use the VZ Navigator website to search for something (e.g., sporting goods, clothing, restaurants, etc.) in a nearby location.

Verizon Cloud

HTC Desire® 530 Simulator: Backing Up Call History and Messages

A visual guide for how to back up call history and messages with Verizon Cloud on your HTC Desire 530.

HTC Desire® 530 Simulator: Backing Up Contacts

Discover how to back up your contacts with Verizon Cloud on your HTC Desire 530.

HTC Desire® 530 Simulator: Backing Up Photos, Videos, Music and Documents

Learn how to back up photos, videos, music and documents with Verizon Cloud on your HTC Desire 530.

HTC Desire® 530 Simulator: Downloading Files from Verizon Cloud

An interactive guide on how to download files from Verizon Cloud to your HTC Desire 530.

HTC Desire® 530 Simulator: Restoring Content to Your Device

Learn how to restore content to your HTC Desire 530 with Verizon Cloud.

HTC Desire® 530 Simulator: Setting Up Verizon Cloud

An interactive guide on how to set up Verizon Cloud to back up content on your HTC Desire 530.

HTC Desire® 530 Simulator: Upgrading Your Backup Storage Plan

An interactive guide on how to get more storage for your Verizon Cloud account using your HTC Desire 530.

Verizon Cloud - Android™ Smartphone - Connect to / Disconnect from a TV

Here's how to display your Cloud content on a TV from your Android smartphone.

Verizon Cloud - Android™ Smartphone - Create a Profile

Here's how to create your profile in Verizon Cloud on your Android Smartphone.

Verizon Cloud - Android™ Smartphone - Restore Content

Here's how to restore content on your Android smartphone using Verizon Cloud.

Verizon Cloud - Website - Delete Files in the Trash Can

Here's how to delete your files from the trash can on Verizon Cloud via the website.

Verizon Messages

HTC Desire® 530 Simulator: Attaching a File to a Text Message

Discover how to attach a video to a text message using your HTC Desire 530.

HTC Desire® 530 Simulator: Forwarding a Text Message

See how to forward a text message using your HTC Desire 530.

HTC Desire® 530 Simulator: Replying to a Text Message

Learn how to reply to a text message on your HTC Desire 530.

HTC Desire® 530 Simulator: Sending a Text Message

Discover how to send a text message using your HTC Desire 530.

HTC Desire® 530 Simulator: Sending a Text Message to a Group

Learn how to send a text message to a group of your contacts from your HTC Desire 530.

HTC Desire® 530 Simulator: Sending an Audio Message

An interactive how-to guide for sending a recorded message using your HTC Desire 530.

Verizon Messages (Message+)

Mute / Unmute Messages

Here's how to mute or unmute a conversation on your smart device.

My Verizon Website - Print Text Messages

Here's how to print text messages from your computer via your My Verizon account.

Verizon Messages - Android® - Send a Message with eGift Attachment

Here's how to send an eGift attachment via Verizon Messages (Message+) from your Android device.

Verizon Messages - Android™ - Create a Group Contact List

Here's how to create a group contact list using Verizon Messages on your Android Smartphone.

Verizon Messages - Android™ - Pair Devices

Here's how to pair an Android tablet or Palm device with a smartphone via the Verizon Messages (Message+) app.

Verizon Messages - Android™ - Restore Messages

Here's how to restore messages via Verizon Messages (Message+) after switching Android devices.

Verizon Messages - Android™ - Save Message to SD (Memory) Card

To save messages to an SD (Memory) Card via Verizon Messages (Message+), view this.

Verizon Messages - Android™ - Send a Data eGift

Here's how to send a data eGift via Verizon Messages (Message+) from your Android device.

Verizon Messages - Android™ - Set Up Glympse

To set up Glympse via the Verizon Messages (Message+) app on your Android device, view this info.

Verizon Messages - Android™ - Set Up Group Messaging

Here's how to set up group messaging when using Verizon Messages on your Android smartphone.

Verizon Messages - Android™ - Uninstall

To uninstall the Verizon Messages (Message+) app from your Android device, view this.

Verizon Messages - Android™ - Video Trimmer

To use the Verizon Messages (Message+) video trimmer, check out this info.

Verizon Messages - Android™ - View / Disconnect Paired Devices

Here's how to view or disconnect paired Android devices from the Verizon Messages (Message+) app.

Verizon Messages - Android™ Smartphone - Save Picture / Video Attachment

Here's how to save a picture or video attachment to the gallery via the Verizon Messages app on your Android smartphone.

Verizon Messages - Android™ Smartphone - Turn Off Auto Reply

To turn off auto reply for the Verizon Messages (Message+) app, view this info.

iMessage

Unable to Receive Text Messages from Apple Devices

If you've switched from an Apple to a non-Apple device, this troubleshooting info could help resolve messaging problems.

iTunes

Apple® Article - iPhone, iPad, or iPod not recognized in iTunes for Windows

If your iOS device won't connect to iTunes on your PC, view this info.

Syncing with iTunes

Here's how to sync the contacts, calendar, etc. on your iPhone /iPad with iTunes.

Syncing with iTunes - Info (Contacts, Mail Accounts, etc.)

Here's how to sync info (e.g., contacts, mail, etc.) with iTunes.

Syncing with iTunes - Media (Apps, Music, Movies, etc.)

Here's how to sync media (e.g., apps, music, movies, etc.) with iTunes.

Syncing with iTunes - Photos

Here's how to sync photos with iTunes.