Samsung Intensity™ II Support

Find device-specific support and online tools for your Samsung Intensity II .
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moto z2 force edition
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Verizon Wireless AirCard® 595
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Humx
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Verizon MiFi™2200 Intelligent Mobile Hotspot
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Verizon Wireless USB720 Modem
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Delphi Connect with 4G LTE Mobile Hotspot
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DROID X2 by MOTOROLA
DROID 4 by MOTOROLA
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Verizon Wireless UMW190 Global USB Modem
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Verizon Wireless AirCard® 595U USB Modem
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Nokia Lumia 2520
LG enV® TOUCH
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Verizon Wireless UM175 USB Modem
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Google Nexus 7
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Motorola W385
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Verizon Wireless USB727 Modem
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BlackBerry® 8830 World Edition smartphone
Lucid™ by LG
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Verizon Wireless UM150 USB Modem
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Casio G'zOne Brigade®
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Verizon Wireless PC5750 PC Card
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Delphi Connect
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BlackBerry Classic Non-Camera
Spectrum™ by LG
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Verizon Wireless Escapade®
LG VX6100
LG Ally™
DROID PRO by MOTOROLA
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Motorola V325
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Samsung SCH-a670
Samsung SCH-u540
Verizon Wireless Coupe™
LG Clout™
LG VX3200
LG Enlighten®
Verizon Wireless V740 ExpressCard
Sierra Wireless AirCard® 555D
HP® Mini 1151NR Netbook
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Samsung Omnia® II
Verizon Wireless Salute™
Revolution™ by LG
LG enV®
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LG Chocolate® 3
Sierra Wireless AirCard® 580
LG VX8700
LG Optimus Exceed™
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Casio EXILIM
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Nokia 6205
Luge™ by Motorola Prepaid
LG Versa™
Samsung SCH-a310
HTC Trophy™
Nokia 2705 Shade™ Non-Camera
Motorola RAZR V3m in Gray
Motorola MOTO™ Z6c World Edition
Verizon AD3700 Global USB Modem
HTC Rezound™
G'zOne Boulder™ Black and Silver
Casio G'zOne Ravine® 2 Non-Camera
DROID ERIS by HTC
Samsung Rogue™
Verizon Wireless USB1000 Global USB Modem
Motorola RAZR V3c
Motorola MOTO™ Z6cx World Edition without Camera
LG VX3300
Samsung SCH-a650
LG VX4500
BlackBerry® Curve™ 9370 smartphone
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Gateway® LT2016u Netbook
DROID R2D2 by MOTOROLA
Samsung SCH-a630
Samsung SCH-a950
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Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Motorola V710
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Motorola V325i
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Nokia 2285
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LG V
Nokia 2705 Shade™
Motorola Entice™
LG VX6000
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Compaq® Mini CQ10-688nr Netbook
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Samsung SCH-u550
HP® Mini 311-1037NR Netbook
LG Glance™
Nokia 3589i
Samsung Omnia®
Verizon Wireless PN-300
Motorola Rapture™ VU30
Verizon Converged VOIP Device
Samsung SCH-a930
LG VENUS™
Nokia 6215i
HTC Ozone™ with TALKS™ for Verizon Wireless
Samsung Renown™
Verizon Wireless U630 PC Card
Nokia 6315i
Samsung SCH-n330
HP® Mini 210-1076NR Netbook
Motorola V325xi
Verizon Wireless Blitz® Prepaid
Nokia 6236i
HTC Touch Pro™
Motorola V276
Verizon Wireless V620
Nokia 2128i
Verizon XU870 Global ExpressCard®
Motorola MOTORAZR maxx Ve
LG VX8100
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
Motorola C333
Jest™
Motorola V60p
ASUS ZenFone™ V
Kyocera KX414
Motorola C343
HP® Pavilion dm1-3010nr Notebook
HP® Pavilion dm1-2010nr Entertainment Notebook
Verizon Wireless Adamant™
Page Contents

Accessories

Activation, Setup & User Guides

Perform Over-The-Air (OTA) Activation
[Device-Specific Instructions]
To perform initial activation/setup on your 3G smartphone or basic phone, view this info. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Phone Setup Wizard - Samsung Intensity™ II
[Device-Specific Instructions]

Basics

Battery & Power

Power Cycle the Wireless Device
[Device-Specific Instructions]
Remove Battery - Samsung Intensity™ II
[Device-Specific Instructions]
Insert Battery - Samsung Intensity™ II
[Device-Specific Instructions]

Calling & Dialing

Remove a Block - Call & Message Blocking - My Verizon Website
[Device-Specific Instructions]
To add a free temporary block to stop unwanted calls and messages, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Place an International Call
[Device-Specific Instructions]
Announcement 11 - Authentication error
[Device-Specific Instructions]
Announcement 3 - Suspended Service
[Device-Specific Instructions]
Ensure The 10-Digit Mobile Number Or Email Address is Being Entered Correctly
[Device-Specific Instructions]
This may help if you're having trouble sending a picture/text message. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Announcement 2 - Invalid Number
[Device-Specific Instructions]
Place a Conference Call from Device
[Device-Specific Instructions]
Announcement 39 - Authentication Error
[Device-Specific Instructions]
Announcement 4 - Dialing Change
[Device-Specific Instructions]
Convert Letters to Numbers
[Device-Specific Instructions]
Announcement 1 - No page response
[Device-Specific Instructions]
Announcement 9 - Roamer Dialing Instructions
[Device-Specific Instructions]
Call Waiting - Handset
[Device-Specific Instructions]

Camera, Photos & Videos

Ensure Picture / Video Message does not Exceed File Size Limit
[Device-Specific Instructions]
If you're having issues sending/receiving pictures and videos, this may help. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Transfer Pictures or Videos - Basic Phones
[Device-Specific Instructions]
Take and save a picture
[Device-Specific Instructions]
Camera Settings Support
[Device-Specific Instructions]
View Pictures - Samsung Intensity™ II
[Device-Specific Instructions]

Contacts

Restore Contacts - Backup Assistant
[Device-Specific Instructions]
This may help if you lost or deleted contacts on your basic phone. This provides info for restoring contacts with Backup Assistant. Visit our Backup Assistant FAQs for additional info. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions...
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Delete a Contact - Samsung Intensity™ II
[Device-Specific Instructions]
Edit a Contact - Samsung Intensity™ II
[Device-Specific Instructions]
Add a Contact - Samsung Intensity™ II
[Device-Specific Instructions]
Caller ID Image - Samsung Intensity™ II
[Device-Specific Instructions]

Email/Gmail

Internet Spam Blocking - My Verizon Website
[Device-Specific Instructions]
To permanently block text message spam sent from email addresses, email domains and/or text nicknames, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Import Contacts From a Comma Separated Values (*.csv) / vCard file - Gmail™
[Device-Specific Instructions]
This helps import contacts/numbers to Gmail from a saved file (.csv). If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Troubleshooting Personal and Corporate Email
[Video]
Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21

GPS & Location Based Services

Find My Mobile - Samsung
[Device-Specific Instructions]

Internet & Web Browser

Cancel Mobile Web Subscriptions
[Device-Specific Instructions]
Activate Mobile Web Service
[Device-Specific Instructions]
Browsing the Internet with Mobile Web
[Device-Specific Instructions]
Access Websites - Mobile Web
[Device-Specific Instructions]
Set Up Favorites - Mobile Web 2.0
[Device-Specific Instructions]
Unsubscribe to Premium Content - Mobile Web
[Device-Specific Instructions]
Browser Bookmarks - Samsung Intensity™ II
[Device-Specific Instructions]
Refreshing the Browser Session
[Device-Specific Instructions]

SIM Card

Insert / Remove SIM Card - Basic Phones
[Device-Specific Instructions]
View SIM Card Number - Basic Phones
[Device-Specific Instructions]

Sounds, Volume & Audio

Volume Controls - Samsung Intensity™ II / Samsung Intensity™ III
[Device-Specific Instructions]
When you aren't getting notifications or your device doesn't vibrate/ring when receiving calls/texts/emails, you might need to adjust volume controls. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have...

Tips, Tricks & Shortcuts

Visual & Hearing Accessibility

Wallpapers/Theme

Set Wallpaper - Samsung Intensity™ II
[Device-Specific Instructions]

Wi-Fi & Network

Troubleshooting a Wi-Fi Connection
[Video]
Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55

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