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International Long Distance FAQs

This page explains the ins and outs of calling internationally from the US using the Verizon Wireless network, our current international plan options, how to make international calls and how to block international numbers.

Find answers to:

General Information
  1. What is International Calling while in the US?

    While in the US, you can make calls to another country using your mobile phone. If you call other countries only occasionally, you can pay a standard per-minute rate. If you make such calls frequently, you should consider our International Value Plan or Call the World Plan. For information about plans and rates while you're traveling outside the US, visit our International Services page.

    Select a country on our International Service Options (while in the US) page to view the calling and messaging rate options.

    Get more plan flexibility and international options with the new Verizon Plan. The new Verizon Plan gives you more data, Carryover Data and other great benefits as well, like unlimited calling to Mexico and Canada for only $5/month per line. Plus you can take your domestic talk, text and data allowances with you to Mexico and Canada for $2/day (included on XL or larger at no additional charge*).

    Note: Making international calls while in the US to certain countries may be restricted for a variety of reasons. However, you can always place an international call from your mobile phone using a calling card.

    *Also included with the new Verizon Plan 12 GB special offer.



  2. What's the difference between a landline terminating charge and a mobile terminating charge?

    The charge for a call or message from your mobile device to a landline is called a landline terminating charge. The charge for a call or to send a message from your mobile device to a mobile number is called a mobile terminating charge.

    The charge for an international call while in the US includes the airtime charge from your plan, in addition to the per-minute rate based on what type of phone answered the call.



  3. Are there any service requirements to make international calls while in the US?

    In order to make international calls while in the US, you must add International Calling (International Dialing Allowed) to your line or account. There are several countries that may be dialed directly without adding International Calling.

    For more information, including rates and coverage, visit our International Service Options (while in the US) page. Learn more about using your phone while traveling outside the US by visiting our International Plans and Pricing page.



  4. How do I add international calling to my line or account?

    In order to add international calling to your line or account, you must first meet the eligibility requirements. These eligibility requirements include a minimum payment history and contract term requirements. If you're eligible to add International Dialing Allowed, you'll be able to do so from the Change Minutes, Text and Data page in My Verizon or through the Add/Change Features section in My Business. If you're not eligible, International Dialing Allowed won't be shown.

    For more information, visit our International Service Options (while in the US) page. To learn more about using your phone while in another country, visit our International Plans and Pricing page.



  5. Do you have any calling plans for making frequent international calls while in the US?

    Yes, we have calling plans for frequent international calls from the US to other countries:

    Get more plan flexibility and international options with the new Verizon Plan. The new Verizon Plan gives you more data, Carryover Data and other great benefits as well, like unlimited calling to Mexico and Canada for only $5/month per line. Plus you can take your domestic talk, text and data allowances with you to Mexico and Canada for $2/day (included on XL or larger at no additional charge*).

    For more information, including rates and coverage, visit our International Service Options (while in the US) page.

    To learn more about using your phone while traveling outside the US, visit our International Plans and Pricing page.

    *Also included with the new Verizon Plan 12 GB special offer.



  6. What is the Call the World Plan?

    Call the World is an international calling option that can be added to The Verizon Plan or The MORE Everything® Plan that gives 1000 shared minutes between all the phones on your account. The allowance minutes can be used to cover your international calls while in the US to over 200 countries worldwide. If you exceed the 1000 minute allowance, a charge of $0.10/minute will be applied. For more information, including rates and coverage, visit our International Service Options (while in the US) page. Domestic airtime usage also applies. To learn more about rates and plans for using your phone while traveling outside the US, visit our International Services While Outside the US page.

    Get more plan flexibility and international options with the new Verizon Plan. The new Verizon Plan gives you more data, Carryover Data and other great benefits as well, like unlimited calling to Mexico and Canada for only $5/month per line. Plus you can take your domestic talk, text and data allowances with you to Mexico and Canada for $2/day (included on XL or larger at no additional charge*).

    *Also included with the new Verizon Plan 12 GB special offer.



  7. What is the Call Mexico and Canada option?

    Call Mexico and Canada is an international calling option that can be added to The Verizon Plan or The MORE Everything Plan that gives 1000 shared minutes between all of the phones on your account. The allowance minutes can be used to cover your international calls while in the US to Mexico and Canada. Calls to other countries are charged at standard per minute rates. If you go over the 1000 minute allowance, a charge of $0.10 cents/minute will be applied. Domestic airtime usage also applies. For more information, please visit our International Options (while in the US) page.

    Get more plan flexibility and international options with the new Verizon Plan. The new Verizon Plan gives you more data, Carryover Data and other great benefits as well, like unlimited calling to Mexico and Canada for only $5/month per line. Plus you can take your domestic talk, text and data allowances with you to Mexico and Canada for $2/day (included on XL or larger at no additional charge*).

    *Also included with the new Verizon Plan 12 GB special offer.



  8. What are the rates for calls made while in the US to another country?

    Rates for international calling while in the US vary by country. If you occasionally make calls to another country, you'll pay a standard per-minute rate.

    If you're a more frequent caller, we offer international calling options with included minutes or discounted rates:

    For more information, including rates and coverage, visit our International Service Options (while in the US) page.

    To learn about rates and plans for using your phone while in another country, visit our International Plans and Pricing page.



  9. Which countries are covered by Call the World?

    The Call the World option provides 1000 shared allowance minutes for calling over 200 countries while in the US. For more information, including rates and coverage, visit our International Service Options (while in the US) page.



  10. How do I place an international call while in the US with my Verizon Wireless phone?

    To place a call while in the US to a country that uses 10-digit dialing, simply enter the 10-digit phone number you wish to call, then tap the Call button.

    To place a call while in the US to all other countries, you'll start with 011. Next, you must enter the country code, followed by the number you wish to reach. For additional information on dialing patterns for specific countries, visit our International Service Options (while in the US) page.

    For example, if you'd like to call a number in France:

    1. Enter 011 and the country code 33.
    2. Enter the phone number.
    3. Tap the Call button.

    For information about placing calls while traveling outside the US, visit our Trip Planner tool.



  11. If someone calls me while they're outside the US, will I be billed the international rate?

    No, you won't be charged international rates if you're in the US and someone calls you while they're outside the US.



  12. How can I get help making international calls from the US?

    If you need help making international calls from the US, please visit our International Service Options (while in the US) page. You'll also find more information about requirements, rates and coverage.

    For information about plans and rates while traveling outside the US, visit our International Services page or Trip Planner tool.



  13. How do I block an international phone number?

    You can use our free number blocking service to block calls and messages from domestic and international numbers from countries that follow the 10-digit North American numbering plan. If you subscribe to Verizon FamilyBase® or Usage Controls, you can block any international number.

    Visit our Block Numbers page to learn how to block numbers and more about these services.



  14. How do I block calls to international numbers?

    If you currently have International Calling Allowed on your account, you can remove it from the Change Minutes, Text or Data page in My Verizon to disable outgoing calls to international numbers. However, you can still call those countries that follow the 10-digit North American numbering plan. You'll be charged at our International Voice rates while in the US.

    If you subscribe to Verizon FamilyBase, you can block phones on your account from calling specific numbers. Learn how to set up Controls for Verizon FamilyBase or sign up for FamilyBase. Not subscribed to FamilyBase? Sign up for FamilyBase now.



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