iOS Support

iOS was designed to be easy to understand. The simple yet beautiful Home screen invites you to discover each of the built-in apps and download more amongst the millions available.
Select Your Device
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Apple® iPhone® 6s Plus
Samsung Galaxy S7
Apple® iPhone® 6s
Samsung Galaxy S® 5
Moto Z Play Droid Edition
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S® 6
Apple® iPhone® 7 Plus
Apple® iPhone® 5s
Samsung Galaxy S7 edge
DROID TURBO 2
Samsung Galaxy S® 4
Samsung Galaxy Note5
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy Note® 4
Apple® iPhone® 5c
Verizon Ellipsis™ 7
Samsung Galaxy J3 V
Ellipsis™ Jetpack® MHS800L
Apple® iPhone® SE
Droid Turbo in Ballistic Nylon
Samsung 3G Network Extender
Verizon Jetpack® MiFi® 6620L
Apple® iPhone® 5
Droid Turbo by Motorola
DROID MAXX by MOTOROLA
Google Pixel
LG G5
Verizon Ellipsis® 8
Apple® iPad® 2
LG G4™
Moto Z Force Droid Edition
LG G3
Samsung Galaxy J3 (2016)
Samsung Galaxy J1™ Prepaid
Samsung Galaxy Core Prime™
Samsung Gusto® 3
LG Revere® 3
Apple® iPhone® 4s
Apple® iPhone® 4
Google Pixel XL
LG Cosmos™ 3
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Verizon MiFi® 4G LTE Global USB Modem U620L
Samsung Galaxy S6 edge +
Samsung Galaxy S® 6 edge
LG V10™
Samsung 4G LTE Network Extender
Verizon Wireless Home Phone
Samsung Galaxy Note® 3
Samsung Galaxy S® III
Hum by Verizon
Pantech 4G LTE Global USB Modem UML290
LG G Vista
DROID MAXX 2
LG Optimus Zone™ 3 Prepaid
Verizon LTE Internet and Home Phone
HTC Desire® 526
Stylo™ 2 V
GizmoGadget™ by LG
GizmoPal™
DROID MINI by MOTOROLA
Casio G'zOne Commando®
DuraForce PRO with Sapphire Shield
V20™
DROID RAZR M by MOTOROLA
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Samsung Galaxy Note7
Brigadier™ by Kyocera
Samsung Convoy® 4
LG K8 V
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
DuraXV
Verizon Ellipsis® 10
Samsung Convoy™ 3
Moto Z Droid Edition
GizmoPal® 2 by LG
LG G2
Verizon 4G LTE Broadband Router
Microsoft Lumia 735
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Casio G'zOne Commando® 4G LTE
Moto G™ by Motorola
Verizon 4G LTE USB Modem 551L
HTC Desire® 530
Ellipsis™ Jetpack® MHS815L
LG Extravert™ 2
Casio G'zOne Ravine® 2
LG G Pad 8.3 LTE
HTC One® (M8)
LG Octane™
Verizon 4G LTE USB Modem UML295
DROID ULTRA by MOTOROLA
Moto G Play
Samsung Galaxy Note® II
HTC One M9
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Galaxy S® 4 mini
Samsung Gusto® 2
LG K4™ LTE
Sony Xperia® Z3v
Galaxy Note® Edge
Samsung Galaxy Tab® 2 (10.1)
Samsung Convoy™ 2
DROID TURBO 2 - Designed by You
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
iPad® Pro
Gear S2
Verizon Wireless AirCard® 595
DROID INCREDIBLE 4G LTE by HTC
Samsung Intensity™ II
BlackBerry® Bold™ 9930 smartphone
LTE Internet (Installed)
LG Exalt™
PRIV™ by BlackBerry®
Galaxy Tab E
iPad® Air 2
Samsung Brightside™
Nexus 6
Nokia Lumia 928
Galaxy Tab E (8.0)
DROID by MOTOROLA
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Gear S®
Samsung Galaxy Tab S2
HTC Desire® 626
Nokia Lumia 822
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Kyocera DuraXV+
Moto X™ (2nd Gen.)
Samsung Galaxy Tab® 2 (7.0)
Moto X™ by Motorola
Microsoft Surface 3
HTC 10™
DROID RAZR by MOTOROLA
LG Terra™
Moto E™ Prepaid
LG Revere®
LG Optimus Zone™ 2 Prepaid
Apple® iPad® mini with Retina display
ZenPad™ Z10
LG Exalt™II
HTC One®
LG Optimus Exceed™ 2
LG Cosmos™ 2
Transpyre™ Prepaid
iPad Pro™ (9.7-inch)
Samsung Intensity™ III
G Pad™ 10.1 LTE
BlackBerry Classic
Samsung Convoy™
LG Accolade™
Pantech Breakout™
Apple® iPad® Air™
LG Revere® 2
DROID RAZR MAXX HD by MOTOROLA
ZenPad™ Z8
Samsung Galaxy S® III mini
Verizon Wireless USB760 Modem
LG 4G LTE USB Modem VL600
Samsung Galaxy Tab®
Samsung Gusto®
Ellipsis® Kids
HTC One® (M8) for Windows®
Nokia Lumia Icon
LG enV®3
LG Vortex™
LG G Pad™ X8.3
Motorola RAZR V3m
DROID INCREDIBLE 2 by HTC
Samsung Galaxy Tab® 4 (10.1)
Samsung Galaxy Tab® (10.1)
DROID RAZR MAXX by MOTOROLA
DROID DNA by HTC
G Pad™ 7.0 LTE
BlackBerry® Z10 smartphone
BlackBerry® Q10 smartphone
Lancet™
Verizon Ellipsis™ 8 HD
Apple® iPad® mini
Casio G'zOne Ravine®
Lancet™ for Android™
Enact™ by LG
Spectrum™ 2 by LG
LG VX8300
Apple® iPad® with Wi-Fi + 4G
iPad® mini 4
Samsung Haven™
LG Cosmos™
Lucid™3 by LG
Motorola XOOM™ 4G LTE
Motorola MOTO™ W755
Dell™ Vostro™ V13 Laptop
Nokia 2366i
DROID RAZR HD by MOTOROLA
DROID BIONIC by MOTOROLA
Motorola Barrage™
Watch Urbane™ 2nd Edition LTE
Casio G'zOne Boulder®
BlackBerry® Bold 9650 smartphone
Samsung Galaxy Tab® 4 (8.0)
Pantech Hotshot™
BlackBerry® Z30 smartphone
LG enV®2
Samsung Galaxy™ Stratosphere™ II
Samsung Galaxy Camera®
Delphi Connect with 4G LTE Mobile Hotspot
DROID 4 by MOTOROLA
Lucid™ by LG
Samsung Intensity™
Apple® iPad® with Retina display
HTC One® max
DROID X by MOTOROLA
LG Migosm
DROID X2 by MOTOROLA
BlackBerry® Pearl™ Flip 8230 smartphone
Samsung Galaxy Stellar™
Verizon Converged VOIP Device
LG enV® TOUCH
Samsung Galaxy Note® 10.1
HTC One® remix
Hydro ELITE by KYOCERA
Samsung Alias™ 2
Nokia Lumia 2520
Samsung Smooth™
Samsung Illusion™
LG VX5500
Samsung Galaxy Note® Pro
BlackBerry® Tour™ 9630 smartphone
Verizon Wireless UMW190 Global USB Modem
Samsung Knack™
Pantech Jest™ 2
LG Cosmos™ Touch
Lucid™2 by LG
Galaxy Nexus by Samsung
THUNDERBOLT™ by HTC
Intuition™ by LG
Windows Phone 8X by HTC
DROID CHARGE by SAMSUNG
Verizon GizmoTab™
Verizon MiFi™2200 Intelligent Mobile Hotspot
Samsung Gear S2 classic
Samsung Fascinate™
Sony Xperia® Z2
Verizon Wireless AirCard® 595U USB Modem
LG Extravert™
Samsung ATIV SE™
Samsung Galaxy Tab® S
HP Elite x2 1012
Verizon Wireless UM175 USB Modem
Samsung Galaxy Note® 10.1 2014 Edition
Pantech Perception™
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
BlackBerry® Curve™ 8330 smartphone
Motorola W385
LG VX5400
LG Optimus Zone™
Samsung Galaxy™ Stratosphere™
Verizon Wireless USB720 Modem
Casio G'zOne Rock™
iPad® mini 3
Samsung SCH-u340
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Galaxy Legend™
Google Nexus 7
Moto X™ - Designed by You (2nd Generation)
BlackBerry® Storm2™ 9550 smartphone
DROID 3 by MOTOROLA
HTC Desire® 612
Samsung Galaxy Tab® (7.7)
Samsung ATIV Odyssey™
HTC Rhyme™
LG VX8360
Pantech Marauder™
HP Spectre x2
DROID INCREDIBLE by HTC
Samsung Galaxy View
Casio G'zOne Brigade®
Samsung Reality™
Jetpack® MiFi® 7730L
Samsung Juke
Verizon Wireless G'zOne Type-S
DROID 2 by MOTOROLA
LG Dare™
Samsung Alias™
LG Ally™
Pantech Caper™ Prepaid
Delphi Connect
Verizon Wireless USB727 Modem
LG Voyager™
LG VX8350
DROID 2 GLOBAL by MOTOROLA
Verizon Wireless UM150 USB Modem
BlackBerry® Curve™ 9330 smartphone
Apple® iPad®
Spartan GoCam™
Verizon Wireless Escapade®
LG Chocolate® Touch
HTC Rezound™
Revolution™ by LG
Motorola Adventure™ V750
Spectrum™ by LG
Samsung SCH-u410
LG VX5300
Moto X™ - Designed by You
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Sharp KIN™ ONE
Luge™ by Motorola Prepaid
Sierra Wireless AirCard® 555D
BlackBerry® Curve™ 8530 smartphone
LG VX5200
Motorola MOTO™ VU204
Verizon Wireless CDM8975
Verizon Wireless Coupe™
Samsung Omnia® II
Samsung SCH-u430
Motorola E815
Verizon Wireless PC5750 PC Card
Samsung SCH-a870
LG Chocolate®
LG VX3200
Pantech Crux™
Casio G'zOne Ravine® 2 Non-Camera
Sony Xperia® PLAY
Samsung SCH-u540
DROID XYBOARD 10.1 by MOTOROLA
Verizon Wireless Salute™
Pantech PN-210
DROID PRO by MOTOROLA
Motorola V325
LG VX8700
G'zOne Boulder™ Black and Silver
Sierra Wireless AirCard® 580
LG Optimus Exceed™
Motorola MOTOKRZR K1m
Samsung SCH-a930
Motorola XOOM™
Samsung N150 Netbook
HTC Trophy™
BlackBerry® Torch™ 9850 smartphone
Casio EXILIM
Samsung Gem™
BlackBerry® Curve™ 9370 smartphone
HP® Mini 1151NR Netbook
DROID XYBOARD 8.2 by MOTOROLA
LG enV®
LG VX8100
LG Versa™
Samsung SCH-a650
Verizon Wireless Razzle™
Motorola CITRUS™
LG VX6100
LG Clout™
Motorola W315
LG Enlighten®
BlackBerry Classic Non-Camera
Samsung Rogue™
Samsung Continuum™
Samsung Zeal™
LG Chocolate® 3
LG VX3300
DROID R2D2 by MOTOROLA
BlackBerry® 8830 World Edition smartphone
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung FlipShot®
Motorola Entice™
Samsung SCH-a950
Gateway® LT2016u Netbook
Samsung Trance™
Motorola MOTO Q™ 9c
Nokia 2705 Shade™ Non-Camera
Compaq® Mini CQ10-688nr Netbook
Motorola V60s
Samsung Glyde™
Verizon Wireless CDM 7075
Samsung SCH-a850
HTC Touch Pro™
HP® Mini 311-1037NR Netbook
Motorola Rival™
HP® Pavilion dm1-2010nr Entertainment Notebook
Motorola DEVOUR™ with MOTOBLUR™
Pantech PN-215
Samsung Sway™
Motorola RAZR V3m in Gray
LG Fathom®
Verizon Wireless CDM8950
Nokia 7705 Twist™
Kyocera KX414
Verizon Wireless PN-300
Motorola V325i
Motorola Krave™ ZN4
Motorola MOTO™ Z6c World Edition
HTC Ozone™ with TALKS™ for Verizon Wireless
Verizon Wireless USB1000 Global USB Modem
LG VX9400
Kyocera KPC650
Sharp KIN™ TWO
Nokia 6205
LG VX4500
HTC Merge®
Verizon Wireless Adamant™
DROID ERIS by HTC
Samsung Omnia®
LG Glance™
Nokia 7205 Intrigue™
Nokia 2128i
Kyocera SE47
Kyocera KX2
Samsung i700 Pocket PC
Samsung SCH-a310
LG VX4700
Kyocera KX1v
BlackBerry® Curve™ 9310 smartphone
Kyocera KX444
Verizon AD3700 Global USB Modem
Samsung SCH-a670
Sharp KIN™ TWOm
Verizon Wireless Blitz® Prepaid
Nokia 6236i
LG VENUS™
Samsung SCH-u620
Nokia 2605 Mirage
Jest™
Motorola RAZR V3c
Verizon Wireless U630 PC Card
Kyocera K323
Motorola V265
Kyocera K404
Nokia 2705 Shade™
Motorola Rapture™ VU30
HP® Mini 210-1076NR Netbook
Samsung SCH-a795
Samsung SCH-i730
Verizon XU870 Global ExpressCard®
Motorola MOTORAZR maxx Ve
Galaxy J7 V
Motorola V276
Samsung SCH-a630
Motorola MOTO™ Z6cx World Edition without Camera
Nokia 6315i
Motorola MOTO Q™ music 9m
Motorola T720
Samsung SCH-n330
HP® Mini 110-1046NR Netbook
Hum×
Pantech PN-820
Motorola Q™
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
Motorola V325xi
BlackBerry® 7750
Samsung Saga™
Motorola C333
Samsung SCH-a610
Verizon Wireless V620
Verizon Wireless XV6600 without Camera
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Motorola T300p
Motorola V710
Nokia 6305i
Samsung SCH-a790
LG VX6000
LG VX2000
HP® Mini 110-3098NR Netbook
Samsung i600 Smartphone
Motorola V60p
Verizon KPC680 ExpressCard®
Nokia 3589i
Motorola C343
HP® Pavilion dm1-3010nr Notebook
Verizon Wireless V640
Samsung SCH-a990
Motorola T730
Samsung SCH-a530
Sharp KIN™ ONEm
Nokia 2285
Motorola V120e
Samsung Gleam®
LG G6™
Nokia 6215i
Nokia 6015i Prepaid
Motorola A840
LG VX4650
LG V
Watch Sport™
Samsung Renown™
Motorola MOTOSLVR L7C
BlackBerry® 7250
Samsung SCH-u550
Samsung SCH-a890
Samsung SCH-i760
LG K20™ V
Verizon Wireless V740 ExpressCard
Samsung SCH-a970
Samsung SCH-i830
HTC Apache XV6700
Motorola V65p
Page Contents

About iOS

Operating System (OS) FAQs
[FAQs]
Learn more about smartphone operating systems, including Android, iOS BlackBerry and Windows Phone.
Operating System (OS) FAQs
[FAQs]
Learn more about smartphone operating systems, including Android, iOS BlackBerry and Windows Phone.
App Finder FAQs
[FAQs]
Learn about App Finder, a simple way to find cool apps for your Apple® or Android™ smartphone.
Are there extra charges to have an Iphone on my plan?
[Community]
My daughter wants add have a phone of her own and she wants me to get her and Iphone for her.I have always had android phones.I was with AT&T for awhile and the last time that I knew they had extra fees on top of the normal ones and made people have to have certine features with extra fees whether...
Can I Turn Off My Phone Location Without Using My Device?
[Community]
how do I turn off locate my phone on line, I cannot access my iphone to do it
Can I block calls but not text messages?
[Community]
I want to be able to receive texts from a number, but not phone calls.  How can I do that?
Can I text to another iphone while I am out of the country?
[Community]
I am traveling to England and want to text family back home.  If I text or call to another iphone is it free
Can Verizon track a stolen iPhone?
[Community]
I am trying to help my friend find her lost or stolen Iphone.  Can Verizon track the location of a phone?
Do I Remove My iPhone Battery Before Trade-In?
[Community]
I am trading in a 5s for the 300$ credit but it say it needs battery removed and if it not it is not eligible for credit??? Is this true? My battery is fine but do not know how to remove it from a IPhone.Remove battery and do not mail if damaged (if battery is not removable and damaged, the device is...
Does FacTime use data or minutes?
[Community]
Does FaceTime use data or minutes? My husband and I like to FaceTime but we do not have wifi where we are. If it does use data how much? Thank you.
Does Verizon support Wi-Fi calling on other devices?
[Community]
I have a 6+ and a WiFi only iPad Air2, both running latest iOS.  Yesterday my iPad was ay home, connected to my home WiFi.  I was miles from home (in my truck, not on any WiFi) when my 6+ rang.  I took the call.  When I got home I noticed that the iPad Facetime had notified me of an...
Does iMessage use data?
[Community]
Does using iMessage between iPhones use chargable data on your data plan, as opposed to conventional text massages?
Does iOS have a log of data usage?
[Community]
This seems to be a common problem. My daughter is using 40MB to 150MB 4 times a day - every 6 hours. My wife and I don't have this problem. All 3 of us are up to date on iOS. So, my guess is a rogue app. It uses the cellular connection even if the phone is connected to WiFi. Blocking cellular...
Does using FaceTime count against your anytime minutes?
[Community]
does using FaceTime count towards your anytime minutes?
How Do I Switch Service From One Device To Another?
[Community]
Hi, I am trying to switch service from one device to another. My one device screen is broken and I cannot access it for now.
How can I delete contacts?
[Community]
how do I delete contacts
How can I extend the range of the Verizon Hotspot?
[Community]
Can the range of the Verizon hotspot be extended with Apple's airport?
How can I restore contacts to my iPhone that were deleted, but still in my iCloud?
[Community]
I recently deleted contacts from a phone that I had given to my daughter, not realizing that the contacts were being deleted form my new phone as well.  Same Apple ID.  Fortunately, I have found that my deleted contacts are still in my iCloud.  However, I am not sure how to restore them. ...
How do I activate my iPhone?
[Community]
Can anyone tell me what the 3 digit number is to call to activate an iPhone please
How do I backup, archive or mass forward texts?
[Community]
I'm trying to get a copy of all texts from one specific user without having to forward each one individually in emails.  Thanks!
How do I block my number to a single caller?
[Community]
I need to make a call but this person I have blocked from my phone and do not want them to know this number , how can I do this without blocking my number from everyone ???  Thank you Amy
How do I bypass the "Message Management System?"
[Community]
No one can leave me a message on my iPhone anymore because this "message management system" makes them enter my phone number again in order to leave a message. They have already speed dialed my number. They don't know my phone number by heart. Why doesn't it just go to voice mail anymore?
How do I check my iPhone's Restore Status?
[Community]
I woke up to my iphone wiped out.  Finally figured out how to request a restore form the icloud, but haven't received instructions on how to do this as of yet.  I really need to access my phone for work.  Here are my questions:1) Is there a way for me to check the status of my request for...
How do I clear everything from my device before I return it?
[Community]
How do I wipe everything off of my I phone before I send it back to Verizon?
How do I clear my voicemail even after I have deleted everything?
[Community]
I deleted about half of my voicemail messages, and cleared out the cache of deleted messages, but it still won't allow new messages to be left.  I used to get a pop-up that warned me "Voicemail 92% full", or "100% full" but that doesn't show anymore.  How can I A) determine how much space is...
How do I delete one device from my iCloud account?
[Community]
We have 2 new phones and both are backing up to the same iCloud account. How do I delete one phone from this account and get a separate account for it? Thanks,
How do I disable apple pay?
[Community]
My teenager got an Iphone and my bank now says Apple Pay is activated....No ne else in the family has an apple product
How do I find a phone after removing 'find my iphone' app?
[Community]
I misplaced my phone about a week ago.  I see a small data usage for 2 days and then none in the last 5 days.  How can I find out whether it was stolen?  I had taken off find my iphone app.
How do I find my ESN, MEID and IMEI without a SIM card?
[Community]
How do I get these numbers if the phone has no SIM card in it? It won't go past the Internet log in.
How do I get a printout and view my text messages on my computer?
[Community]
Can I get a pintout and view my text messages on my computer.?
How do I get all my information from a lost or stolen device?
[Community]
my phone was either loss or stolen and I have all my pictures and contacts on my icloud. how do I get all that information??
How do I remove the lock icon from the top right corner of my device?
[Community]
Hi, I have this little icon of a lock with an arrow around it in the top right corner of my phone. Don't know how it got there, what it means or how I can remove it. Any help?
How do I reset my itunes password and why is it different from my icloud account password?
[Community]
I am new to iphones and when  I go the app store it wants me to give my password, but won't take my icloud password 
How do I set up my device to send e-mail?
[Community]
How do I send mail
How do I show applications running in the background? And how do I close them down? In class, the instructor press something but she did not go into Settings. Does anyone know?
[Community]
How do I show applications running in the background? And how do I close them down? In class, the instructor press something but she did not go into Settings. Does anyone know?
How do I stop data usage?
[Community]
How do you stop data usage and limit someone to just talk or txt
How do I transfer my information from an Android to an iPhone?
[Community]
Tried to setup iCloud account but when I get to verification all they send me is a letter saying I am good too go. So when I signed in isais I am not done verifying with a code...no code ever comes
How do I turn Find My iPhone on?
[Community]
I mistakenly turned off find my phone. How do I fix?
How do I turn off Find My Phone?
[Community]
I tried returning my phone to Verizon as part of the trade-in program. I didn't turn off "find my phone" and received a notification that it will be returned to me, if I do not turn it off. Is there any way to turn off "find my phone" remotely without using iCloud? I already erased the phone from my iCloud...
How do I turn off shuffle in the music app?
[Community]
How do you turn off shuffle in the Music app?
How do I un-zoom my device?
[Community]
Screen is so magnified that it is impossible to use phone.  Have tried reboot but doesn't help.  not sure if phone is turning off properly either.magnified
How do I update my email address for my icloud account?
[Community]
How do I update my email address for my icloud account?
How do I use an iPhone as a hotspot?
[Community]
How do I use iPhone as hotspot?
How do i turn on my iPhone hotspot?
[Community]
Ive gone to activate my personal hotspot and it refers me to the website which says to go to the app and i went there and it still says to go to the website.
How much data is used during facetime?
[Community]
Does  facetime (with a local number) -use alot of data? how much in general? Was on the phone via facetime for 1.25 hours.
How much data will a mobile hotspot use?
[Community]
How much data do you use for a personal hot spot?
Is it possible to have two numbers on one device?
[Community]
I currently have two numbers (1-personal and 1-business), and I'm wondering if there's a way to combine voice and text for both?
Is it possible to recover contacts and text history from a wiped iPhone?
[Community]
We had an employee of ours part ways. Prior to giving the company owned device back to us, the employee wiped everything, despite instructions not to do so as it would qualify as destroying and tampering with company property. The phone now prompts you to set it up, like it's fresh out of the box. As...
My device is showing "SIM Locked." What can I do?
[Community]
My phone is showing SIM Locked, what can I do to unlock it?@
My iPhone was stolen and I can't disable it. What should I do?
[Community]
They got into the phone and i need it disabled but they dont have location service on or find my iphone
My iphone froze and on screen swipes and selections do not work. What should I do?
[Community]
My phone had 2 apps open. Facebook and phone favorites.  Now I can't get into the iphone with a swipe and I can't do anything thing on screen including shutting the phone off then starting over.  It's totally not functional. Apple
My screen is stuck on slide to upgrade. How do I fix this?
[Community]
Screen stuck on slide to upgrade
Texts going out as iMessage, but not to non iPhones, any ideas?
[Community]
I just got my new iPhone 6 yesterday. I have been able to text my other iPhone buddies, but texts to Androids or anything else other than an iDevice, the texts keep saying 'Not Delivered' with the red exclamation mark. Any ideas guys?
What is the "carrier phone update" notification?
[Community]
When open my iPhone I get pop up message that says "carrier phone update". Is this message come from Verizon?
Where can I get a cracked iPhone screen fixed?
[Community]
can i get the screen fixed at a verizon store or thru apple
Why am I seeing someone else's contacts?
[Community]
Every time I do a backup on my contacts, all my husbands contacts show up in my list! I delete them and they show up again! My contacts are syncing with his also. I have looked in my settings, cannot find the reason.
Why are all of our devices ringing at the same time?
[Community]
My family has 4 iPhones on a Verizon account.  When there are two or more phones in the same room and one gets a call, all of the phones ring and show the same in coming call.  How do I get this to stop happening?  All the phones are through the same Itunes account, would that affect the...
Why are both phones on my account receiving the same texts?
[Community]
The other phone on my account is receiving the texts I send as well as well as the intended recipients. How do I stop this?
Why are phone lines from same account receiving one another's calls?
[Community]
Anyone have this happen, know why or how to fix it?  We have 4 lines on 1 account.  3 lines recently upgraded to new Iphones.  Since the upgrade, an incoming call to 1 line will also ring on one of our other lines.  This is not messages or face time- phone calls only and not all the...
Why are texts and calls showing up under different names than those in the contacts list?
[Community]
I have a relative that just purchased a smartphone for the first time iphone and having issues with her contacts. She said when she receives a txt or call it'll show up a different name from which she has on her contact and not sure why!
Why are texts going to people from my e-mail rather than my phone number?
[Community]
My texts have been sending to everyone as an email instead of my phone number. The email is also the same one that is used for my icloud. i want to send it as my phone number instead of the email
Why can my daughter still receive text messages from restricted numbers?
[Community]
We just purchased a phone with family base for my daughter. I want to restrict all her calls and texts/imessages all the time, every hour of every day, except for my and my husband's phone numbers. I set up restrictions on her phone for every day from midnight to midnight, but numbers who are not on her...
Why can't I access the app store?
[Community]
Can't turn on App Store
Why can't I complete a wi-fi call?
[Community]
Tried to call my husband while on wifi and recording came on that his phone not accepting wifi calls.  Both of us are iPhone users. Help please
Why can't I make phone calls?
[Community]
I was talking and phone dropped call now I can't call out and not receiving calls it does alert when I get a voicemail but not ringing for the call
Why can't I set up voicemail?
[Community]
Not sure what I'm doing wrong. I can't chang the password. Please help.
Why can't I view my e-mails and photos in landscape view?
[Community]
We just had a software update today.  However, now I'm unable to view my e-mails, videos, photos in the landscape view.  It stays in the upward view.  How can this be fixed. Thank you,Sarita
Why do I have lock sign at the top of the screen?
[Community]
Why I have sign of lock at my phones upper bar?
Why does my daughter's iPhone get messages I send to others?
[Community]
my iphone and my daughters iphone  get my texts and messages that I send to others. How can I fix this?
Why does my son's IPhone still receive text messages after I suspended service?
[Community]
Why does my son's IPhone still receive text messages after I suspended service?
Why is there no picture on caller ID?
[Community]
Why no picture in caller ID only on apple phones?
Why won't my device connect to my home wi-fi?
[Community]
Why my iPhone will not connect to my home wifi tonight as it did this morning?@
Will Verizon offer the ipad pro? If so is the release date known?
[Community]
Thanks in advance for any information on this.
Will my old iPhone function as a wi-fi device?
[Community]
If I get a new iPhone can will the old iPhone fiction as a wi-fi device?
Will we ba able to use iMessage while traveling to Japan?
[Community]
Hi, My family is traveling to Japan next week. I would like to have communication method between my family for situations like "hey, where are you?" kind of short conversations, and I would also like to be able to call local Japanese numbers. We all have iPhones and We don't need to call to United...

How to Update

Advanced Devices - Software Updates
[Updates]
Find out if there is a software update available for your device.
Software Update: Apple iPhone 4
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Apple iPhone 4.
Software Update: Apple iPhone 4s
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Apple iPhone 4s.
Software Update: Apple iPhone 7 Plus
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Apple iPhone 7 Plus.
Software Update: Apple iPhone 5
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Apple iPhone 5.
Software Update: Apple iPhone 5s
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Apple iPhone 5s.
Software Update: Apple iPhone 5c
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Apple iPhone 5c.
Software Update: Apple iPhone 7
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Apple iPhone 7.
Software Update: Apple iPad with Retina display
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Apple iPad with Retina display.
Software Update: Apple iPad Air 2
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Apple iPad Air 2.
Software Update: Apple iPad mini
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Apple iPad mini.
Software Update: Apple iPhone SE
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Apple iPhone SE.
Software Update: Apple iPad 2 Wi-Fi 3G
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Apple iPad 2 Wi-Fi 3G.
Software Update: Apple iPad with Wi-Fi + Cellular
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Apple iPad with Wi-Fi + Cellular.
Software Update: Apple® iPad Air™
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Apple iPad Air.
Software Update: Apple iPad mini with Retina display
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Apple iPad mini with Retina display.
Software Update: Apple iPad mini 3
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Apple iPad mini 3.
Software Update: Apple iPad Pro
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Apple iPad Pro.
Software Update: Apple iPad Pro (9.7-inch)
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Apple iPad Pro (9.7-inch).
Software Update: Apple iPhone 6s
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Apple iPhone 6s.
Software Update: Apple iPhone 6s Plus
[Updates]
Discover the benefits of the most recent software update available, and view instructions for how to download it to your Apple iPhone 6s Plus.
What are 'Carrier Settings'?
[Community]
I have been getting a daily message on my iPhone saying "Carrier settings update.  Do you want to update now?"  I have been tapping the "Not now" button because it appears suspicious and I can't find anything in "Settings" to indicate there is some kind of update pending.  Does anyone know...
What is the "carrier phone update" notification?
[Community]
When open my iPhone I get pop up message that says "carrier phone update". Is this message come from Verizon?
What should I do if I don't have enough space for a software update?
[Community]
In updating software on iPhone to ios 8.1.2 it is saying I need 4.4gb.  I have 4.2 what can I do

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