Learn which device insurance program is right for you. Get coverage for a device that is lost, stolen, damaged or get an extended warranty to cover defects.
Learn how to file an insurance claim. See options for replacing your phone or tablet if it's lost, stolen, broken, defective or otherwise needs replacement.
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.
Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.
Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.
Learn about how your devices use data and what tools are available to monitor your data allowance. See how to view current and historical data usage and set up data alert messages.
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.
To use Spotlight to search for content on your Apple device, swipe down on your home screen to reveal the search field. View this info for more Spotlight functionality.
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Get an Internet connection by accessing your device's Wi Fi using Mobile Hotspot. Learn how to connect devices. Understand how your plan will be charged.
If you're getting a "The iPhone [device name] could not be restored. An unknown error occurred [error number]" error message when updating or restoring your iOS device, view this info to correct it.
Learn about the basic use of Verizon Messages, a text messaging app that lets you easily send and receive messages, attach photos to texts or group message.
Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.