Home Support Apple Apple iPad mini

Apple® iPad mini™ - Support Overview

Find device-specific support and online tools for your Apple iPad mini.

Activate and setup

Learn how to activate and set up your iPad mini.

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Accessories

Activation, Setup & User Guides

Alerts & Reminders

Back Up & Transfer Content

Basics

Battery & Power

Bluetooth

Calendar

Calling & Dialing

Camera, Photos & Videos

Computer/PC Connectivity

Contacts

Data

Date & Time

Device ID & Info

Device Search

Device Settings

Email/Gmail

Find My Phone

GPS & Location Based Services

Home Screen

Hotspot

Internet & Web Browser

Keyboard

Language

Lock, Unlock, Password & Security

Memory/Storage

Music

Navigating & Multitasking

Operating System & Software

SIM Card

Social Networking

Sounds, Volume & Audio

Status Indicators/Lights

Text & Multimedia Messaging

Tips, Tricks & Shortcuts

Visual & Hearing Accessibility

Wallpapers/Theme

Wi-Fi & Network

Accessories

Accessories FAQs

Information about accessories from Verizon Wireless.

Activation, Setup & User Guides

Total Equipment Coverage, Wireless Phone Protection and Extended Warranty

Learn which device insurance program is right for you. Get coverage for a device that is lost, stolen, damaged or get an extended warranty to cover defects.

How to Replace a Lost, Stolen or Broken Device

Learn how to file an insurance claim. See options for replacing your phone or tablet if it's lost, stolen, broken, defective or otherwise needs replacement.

Activate, Switch or Bring Your Own Device FAQs

Learn how to set up a new or old device on an existing line of your account online through My Verizon.

Transfer Contacts and Other Content Between Devices with this Interactive Guide

Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.

Verizon Cloud - How to Use Guide

Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.

Video:
What is Verizon Cloud?
(length: 2:12)

Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.

Length: 2:12

Apple iPad FAQs

Learn which plans are available for any iPad we carry, how to activate a new iPad and set it up.

Activating Your New Apple iPad and iPad Mini

Learn how to activate and set up your Apple iPad and iPad Mini for both wi-fi and cellular connections.

Apple® Article - Where to Find Your AppleCare Registration Number

Here's how to find your AppleCare Registration Number to register the AppleCare plan for your new Apple device.

Apple® Article - If you forgot your Apple ID password

Set Up Device - Apple® iPad®

Here's how to perform a quick set up and activation on your iPad.

Mobile Broadband Self Activation - 4G LTE

Update Carrier Settings - Apple® iPad®

Apple® Article - Frequently asked questions about Apple ID

Create an Apple ID - Apple® iPad®

Here's how to create an Apple ID using your iPad.

Apple® Article - Set up an Apple ID in iTunes

Apple® Article - Create an Apple ID without a Payment Method

Here's a link on to how to set up or use an Apple ID without an associated payment method.

Alerts & Reminders

Apple® Article - iOS: Understanding notifications

Manage Audio Alerts - Apple® iPad®

Here's how to manage sounds on your iPad.

Reminders - Apple® iPad®

Here's how to create and configure reminders on your iPad.

Back Up & Transfer Content

Transfer Contacts & Other Content Between Devices

Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.

Video:
Use the Content Transfer App to Move Content Between Devices
(length: 2:58)

With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.

Length: 2:58

Export / Import / Synchronize Contacts - Comma Separated Values (.csv) File or Vcard

Here's how to export contacts to or import contacts from a .csv file or Vcard.

Export Contacts as a Comma Separated Values (*.csv) File - Yahoo! Mail

Here's how to export your contacts to a CSV file using Yahoo Mail.

Apple® Article - Import photos and videos from your iPhone, iPad, or iPod touch to your Mac or Windows PC

Here's how to import photos and videos from your iPhone or iPad to your Mac or Windows PC.

Apple Article - Manage Content Manually on Your iphone®, iPad, and iPod

To learn how to manually manage content for quick syncing of specific items, view this info.

Apple® Article - About File Sharing on iPhone® or iPad®

Here's how to learn about copying files between your computer and apps on your iOS devices.

Transfer Content with Samsung Smart Switch™ Mobile App (USB Cable Transfer)

Basics

Apple iPad FAQs

Learn which plans are available for any iPad we carry, how to activate a new iPad and set it up.

Remove Connected Device (E911) - My Verizon Website

Here's how to remove a device from your Connected Devices list via the My Verizon website.

Determining Verizon Wireless Service Availability - Verizon Wireless Website

Here's how to determine if your location has Verizon Wireless service available.

Apple® Article - What To Do Before You Sell or Give Away Your iPhone, iPad, or iPod Touch

Here's a link to an Apple support article outlining how to delete info from a device, even if you don't have it anymore.

Battery & Power

Power & Charging Issues - Non-Removable Battery Devices

If you're having issues with your non-removable battery charging or not holding a charge, view this info.

Battery Issues - Battery Usage

This outlines potential causes of battery issues (device not charging/holding a charge, short battery life).

Battery Troubleshooting Basics

Here's how to extend battery life and troubleshoot battery issues on your phone.

Extend Battery Life - Apple® iOS

Battery Issues - No Power - Apple®

Here's how to resolve charging and battery issues if your iPhone or iPad won't power on.

Battery Inserting / Removing - Apple® iOS

Apple® Article - Using iPad power adapters with iPhone, iPad, and iPod

Here's an Apple support article for using iPad power adapters with your iPhone or iPad.

Battery Overview - Apple® iPad®

Here's info on the battery specs (use time, standby time, etc.) for your Apple iPad.

Apple® Article - Charge the Battery in Your iPhone or iPad

Here's how to charge the battery and identify supported charging adapters for your iPhone or iPad.

Battery Percentage - Apple® iPad®

If you want to view the remaining battery percentage of your iPad in the status bar, view this info.

Bluetooth

Bluetooth FAQs

Learn more about Bluetooth wireless networking, and how to use it on your Verizon Wireless devices.

Bluetooth® Help Guide

Here's info on pairing Bluetooth with your vehicle and some FAQs.

Delete Paired Bluetooth® Connection - Apple® iPad®

Here's how to delete a paired Bluetooth connection from your iPad.

Bluetooth® Discovery Mode - Apple® iPad®

To make your Apple iPad visible to Bluetooth devices, view this info.

Bluetooth® Discovery Mode - Macintosh OS X

To make your Macintosh OS X visible to Bluetooth devices, view this info.

Turn Bluetooth® On / Off - Apple® iPad®

Here's how to turn Bluetooth for your iPad on or off.

Calendar

Add a Calendar Event - Apple® iPad®

Here's how to add a calendar event on your iPad.

Manage Calendar Events - Apple® iPad®

Here's how to add, delete or edit info in your iPad's calendar.

Set Default Calendar - Apple® iPad®

If you have multiple calendars on your iPad (iCloud, Gmail, Work, etc.), use this info to set the default calendar.

Calling & Dialing

Turn Continuity Cellular Calling On / Off - Apple® iPad®

Here's how to turn Continuity Cellular Calling on or off on the Apple iPad.

Calls on Other Devices - Add Device - Apple® iPad®

Camera, Photos & Videos

Picture in Picture - Apple® iPad®

Here's how to watch a video on your iPad while completing other tasks.

Apple® Article - Sync Photos to Your iPhone, iPad, and iPod Touch in iTunes

Here's an Apple support article on how to sync photos to your iPhone or iPad using iTunes.

Record a Time Lapse Video - Apple® iPad®

Here's how to record a time lapse video on your iPad.

Share Media - Verizon Cloud - Apple® iPad®

Here's how to share Verizon Cloud content from your iPad.

Share Media - Verizon Cloud - Apple® iPad®

Here's how to share Verizon Cloud content from your iPad.

Unable to Sync with iTunes - Photos

Common Camera Settings - Apple® iPad®

Here's some info on camera settings for your iPad.

Play a Video - Apple® iPad®

Here's how to watch a video on your iPad.

Record and Send Video via Messaging - Apple® iPad®

Here's how to record and send video on your iPad via the Messages app.

Save Pictures from Browser - Apple® iPad®

Here's how to save images via the web browser on your iPad.

Send Existing Picture via Messaging - Apple® iPad®

Here's how to send an existing picture from your iPad using the Messages app.

Send Existing Video via Messaging - Apple® iPad®

Here's how to send an existing video from your iPad using the Messages app.

Take and Send a Picture via Messaging - Apple® iPad®

Here's how to take a picture and send it via the Messages app on your iPad.

Computer/PC Connectivity

Apple Article - Use Continuity to connect your iphone®, iPad, iPod touch, and Mac

Continuity allows seamless movement between your iPhone, iPad, and Mac, or when using them together.

Create a Paired Connection - Windows® 7

Enabling/Disabling network connections - Macintosh

Create or End Internet Connection - VZAccess® Manager v7 (Macintosh®)

Windows® Device Manager Conflicts - Apple® iOS Devices

If you can't transfer media between your Apple iOS device and PC, view this info.

Contacts

Transfer Contacts and Other Content Between Devices with this Interactive Guide

Use our online tool to guide you step by step to back up and transfer content. Choose the best method from Verizon Cloud, the Content Transfer app or USBcomputer.

Import Contacts from SIM Card - Apple® iPad®

Here's info on how to import contacts from a SIM card to your iPad.

Add a Contact - Apple® iPad®

Here's how to add a contact on your iPad.

Delete a Contact - Apple® iPad®

Here's how to delete a contact from your iPad.

Edit a Contact - Apple® iPad®

Here's how to edit contacts on your iPad.

View Contact Sync Source - Apple® iPad®

To view where a phonebook contact was imported from, see this info.

Data

Bonus Data FAQs

Learn about the options to add bonus data to your devices on the new Verizon Plan.

Data Usage FAQs

Learn about how your devices use data and what tools are available to monitor your data allowance. See how to view current and historical data usage and set up data alert messages.

Data Utilization FAQs

Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.

Cellular Data Activation - Apple® iPad®

Here's how to activate cellular data on your iPad.

Data Gifting FAQs

Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.

Add Data or Change Data Plan - Apple® iPad®

Here's how to add to or change your Prepaid data plan on your iPad.

Reprovision Cellular Data Account - Apple® iPad®

Turn Facebook® Video Auto Play On / Off

Here's how to turn automatic video play for Facebook on or off.

Cellular Data Account Login - Apple® iPad®

Here's how to view cellular data information on your iPad.

Cancel Prepaid Cellular Data Plan - Apple® iPad®

Here's how to cancel a prepaid data plan on your iPad.

Edit Cellular Data User and Payment Information - Apple® iPad®

Here's how to edit user and payment information for your iPad's cellular data account.

Turn Cellular Data On / Off - Apple® iPad

Here's how to turn cellular data for your iPad on or off.

Reset Cellular Data Account - Apple® iPad®

Here's how to reset your iPad's cellular data account if you are having connectivity or billing issues.

Recover Cellular Data Account Password - Apple® iPad®

If you've forgotten the password for your iPad's cellular data account, view this info.

Change or Add Data Bundles - Prepaid iPad

Cellular Data Account Usage - Apple® iPad®

Here's how to view the Prepaid cellular data usage on your iPad.

Manage Data Usage - Apple® iPad®

Here's how to view data usage and set data warnings and restrictions on your iPad.

Turn Cellular Data for Automatic Downloads On / Off - Apple® iPad®

Here's how to turn cellular data for automatic downloads on your iPad on or off.

Date & Time

Date and Time Settings - Apple® iPad®

Device ID & Info

Damaged Device Fee FAQs

Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.

View Device Info - Verizon Wireless Website

If you need the Device ID for a lost or stolen phone for an insurance claim or police report, this info can help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

View Phone Number - Apple® iPad®

Here's how to view your iPad's phone number.

View Device ID (ESN / IMEI / MEID) - Apple® iPad®

Here's how to view your iPad's device ID number.

View Device Info - Apple® iPad®

Here's how to view device info (e.g., storage amounts, unique data, etc.) for your iPad.

Check for Physical Damage

Here's how to help determine if your device has damage.

View MAC Address - Apple® iPad®

Here's how to view your iPad's MAC address.

Device Search

Apple® Article - iOS: Search with Spotlight

To use Spotlight to search for content on your Apple device, swipe down on your home screen to reveal the search field. View this info for more Spotlight functionality.

Device Settings

Apple® Article - iOS: Updating Your Carrier Settings

Turn 4G LTE On / Off - Apple® iPad

Here's how to turn 4G LTE data for your iPad on or off.

Reset All Settings - Apple® iPad®

If your Apple iPad crashes, resets or runs slow, or apps freeze or reset the device, view this.

Cancel Autopay - Prepaid iPad

Turn Identifier for Advertisers On / Off - Apple® iPad®

Turn Notifications On / Off - Apple® iPad®

Here's how to turn status bar or banner notifications for your iPad on or off.

Turn Handoff On / Off - Apple® iPad®

Here's how to start something on one device and pick it up on the other devices using your iCloud account.

Airplane Mode - Apple® iPad®

To turn Verizon network services on/off or if they aren't functioning, view this info.

Apple® Article - Keeping iPhone®, iPad®, and iPod touch® within acceptable operating temperatures

Adjust Backlight - Apple® iPad®

Here's how to adjust the display brightness on your iPad.

Control Center Access Settings - Apple® iPad®

Here's how to change Control Center settings on your iPad.

Turn Do Not Disturb On / Off - Apple® iPad®

If you're not receiving calls or alerts for your texts and email, view this info.

Turn Screen Time On / Off - Apple® iPad®

Here's how to turn the Screen Time setting for your iPad on or off.

Email/Gmail

Unlock a Gmail™ Account

Here's how to unlock your Gmail Account if you don't know your username or password.

Remove an Email Account - Apple® iPad®

Removing then re-adding an email account on your iPad often fixes email issues.

Email Account Settings (Personal POP / IMAP) - Apple® iPad®

Here's info on personal email settings for your Apple iPad.

Standard Email Messaging Ports

Reply to an Email Message - Apple® iPad®

Here's how to reply to an email message from your iPad.

Compose and Send Email Message - Apple® iPad®

Here's how to compose and send an email from your iPad.

Fetch New Data - Apple® iPad®

Here's how to adjust how often your iPad checks for new email.

Remove a Personal Email Account - Apple® iPad®

Here's how to remove a personal email account from your iPad.

Configure the Email Client to Leave Messages on Server after Retrieval

This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Forward an Email Message - Apple® iPad®

Here's how to forward an email message on your iPad.

Delete Email Messages - Apple® iPad®

Here's how to delete email messages from your iPad.

Apple® Article - Get help with Mail on iPhone, iPad, and iPod touch

If you're not able to send email with Mail on your iOS device or if you're not able to receive or move messages, view this info.

View Gmail™ Messages - Android®

Here's how to view a Gmail message on your device.

Apple® Article - Set up an email account on your iPhone or iPad

Here's how to find the steps to add an email account to your iPhone or iPad.

Add a Personal Email Account - Apple® iPad®

Here's how to add a personal email account to your Apple iPad.

Configure the Email Client to Leave Messages on Server after Retrieval - Windows®

Here's how to allow your email to be accessed from multiple computers or mobile devices.

Gmail™ Notifications - Android®

Here's how to manage your Gmail notification settings.

Manually Add a Personal Email Account - Apple® iPad®

Here's how to complete a manual (advanced) email setup on your iPad.

Set Up Corporate Email (Exchange ActiveSync®) - Apple® iPad®

View Email Messages - Apple® iPad®

Here's how to view email messages on your iPad via the Mail app.

Configure the Email Client to Leave Messages on Server after Retrieval - Macintosh®

Email Account Settings (Exchange ActiveSync) - Apple® iPad®

If you need corporate email settings info for your Apple iPad, this may help.

Email Account Signature Settings - Apple® iPad®

Video:
Troubleshooting Personal and Corporate Email
(length: 3:21)

Learn to fix your personal and corporate email with just a few simple steps.

Length: 3:21

Find My Phone

How to Find Your Phone

Learn how to locate a lost or stolen device. Find instructions for using a recovery method for your Android, Apple, Windows, Blackberry or Basic phone.

GPS & Location Based Services

Wireless Location Based Services FAQs

Learn about location based services.

Turn GPS Location On / Off - Apple® iPad®

Here's how to turn GPS location for your iPad on or off.

Improving GPS Performance

Reset Location Warnings - Apple® iPad®

Here's how to reset your iPad's location warnings to the default settings.

Home Screen

Spotlight Search - Apple® iPad®

Here's how to quickly search for contacts, emails, and other content on your iPad.

Manage Notes - Apple® iPad®

Here's how to create, delete, or email a Note on your iPad.

Display Icons - Apple® iPad®

Here's how to see current display icons for your iPad.

Notification Center - Apple® iPad®

Here's how to view notifications on your iPad.

View Home Screen Panels - Apple® iPad®

Here's how to switch between Home screen panels on your iPad.

Hotspot

Mobile Hotspot FAQs

Get an Internet connection by accessing your device's Wi Fi using Mobile Hotspot. Learn how to connect devices. Understand how your plan will be charged.

Apple® Article - iOS: Troubleshooting Personal Hotspot

Refer to this Apple support article to troubleshoot common issues with your Personal Hotspot.

Set Up Personal Hotspot - Apple® iPad®

Here's how to set up or activate the hotspot on your device for use as an internet or Wi-Fi connection.

Turn Personal Hotspot On / Off - Apple® iPad®

Here's how to turn your iPad's personal hotspot feature on or off.

Personal Hotspot Settings - Apple® iPad®

Here's how to change the Personal Hotspot settings (Wi-Fi password) for your iPad.

Apple® Article - iOS: Use Personal Hotspot

Here's how to share your internet connection on your iPhone or iPad with other devices.

Internet & Web Browser

Clear Temporary Internet Files - Apple® iPad®

Disable Work Offline - Internet Browser

Here's how to check if you're offline if you can't connect to the internet via computer with Internet Explorer, Chrome or Firefox.

Determining Internet Connection Speeds

If your connection speeds are slower than expected here's info on how you can test them.

Add a Browser Bookmark - Apple® iPad®

Here's how to add a browser bookmark on your iPad.

Reboot the Router

If you can't connect to your Wi-Fi router, rebooting or restarting the may help.

Turn Private Browsing On / Off - Apple® iPad®

Here's how to turn your iPad's private browsing feature on or off.

Delete Temporary Internet Files and Cookies - Safari

Apple® Article - How to restart the Apple Mobile Device Service (AMDS) on Windows

If your iOS device isn't recognized in iTunes on Windows, view this info on restarting the Apple Mobile Device Service (AMDS).

Turn JavaScript On / Off - Apple® iPad®

If you can't view websites or pages won't load/render on your device, checking your JavaScript settings often helps.

Allow / Block Browser Cookies - Apple® iPad®

If you can't browse the Internet or view website images on your iPad, view this info.

Delete a Browser Bookmark - Apple® iPad®

Here's how to delete a browser bookmark on your iPad.

Access Websites - Apple® iPad®

Edit a Browser Bookmark - Apple® iPad®

Here's how to edit browser bookmarks on your iPad.

Launch a Browser Bookmark - Apple® iPad®

Here's how to connect to a website from your iPad's browser bookmarks.

Web Browser - Apple® iPad®

Here's how to access your iPad's web browser (Safari).

Keyboard

Use Smart Connector - Apple® iPad®

Here's how to use your iPad's Smart Connector feature.

Apple® Article - Use AssistiveTouch on your iPhone, iPad, or iPod touch

Here's a link to info on how to perform certain gestures on your iOS device, like a pinch or multi-finger swipe.

Reset Keyboard Dictionary - Apple® iPad®

Here's how to remove saved words you have typed and return your iPad's keyboard to its default dictionary.

Create a Keyboard Shortcut - Apple® iPad®

Here's how to create a text replacement shortcut on your iPad.

Turn Voice Input On / Off - Apple® iOS

You can use voice input on your Apple iOS device to type hands-free instead of using your keyboard.

Language

Asian Language FAQs

Learn the basics about using Asian languages on smartphones or tablets, including how to find a device that offers the language you want.

Language Selection - Apple® iPad®

Here's how to change the language and region settings on your iPad.

Lock, Unlock, Password & Security

Lock / Unlock Screen Portrait Orientation Mode - Apple® iPad®

Here's how to fix the screen / display on your iPad if it doesn't flip or rotate.

Apple® Article - Forgot passcode for your iPhone or iPad or your device is disabled

If you've forgotten the password for your iPhone or iPad or your device is disabled, view this info.

Lock / Unlock - Apple® iPad®

Here's how to lock or unlock the screen on your Apple iPad.

Enable / Disable / Modify the SIM PIN - VZAccess® Manager v7 (Macintosh)

Turn Off Passcode - Apple® iPad®

Here's how to turn your iPad's password unlock setting on or off.

Apple® Article - Using a Passcode

Unlock Screen - Apple® iPad®

Here's how to unlock the screen on your iPad..

Add Additional Fingerprints - Apple® iPad®

Here's how to add additional fingerprints on your Apple iPad.

Apple® Article - Two Factor Authentication

Here's how to obtain more info from Apple on the Two-Factor Authentication used during setup.

Turn Guided Access On / Off - Apple® iPad®

Memory/Storage

View Storage Meter / Upgrade Memory - Verizon Cloud - Website

Here's how to increase or check your Verizon Cloud storage space via the Cloud website.

Check Memory - Apple® iPad®

Here's how to free up space if your device runs slow/crashes, apps freeze, or you can't save media.

Music

Play Music Files - Apple® iPad®

Here's how to play music files on your iPad.

Navigating & Multitasking

Apple® Article - iOS: Understanding multitasking and background activity

Control Center - Apple® iPad®

Here's some info on your iPad's Control Center menu.

Apple® Article - Family Sharing

Apple® Article - iOS: Switch Control helps you navigate your iOS device

To learn how to control your iOS device using a single switch or multiple switches view this info on Switch Control.

Control Center Access Settings - Apple® iPad®

Here's how to change Control Center settings on your iPad.

Slide Over - Apple® iPad®

Here's how to open multiple apps at once on your iPad.

Split View - Apple® iPad®

Here's how to open multiple apps at once in split screen view on your iPad.

Operating System & Software

Install Device Software Update - iTunes

To check for or to install software updates for iTunes, view this info.

Apple iPad mini Software Update

Discover the benefits of the most recent software update available, and view instructions for how to download it to your Apple iPad mini.

Protect Against Downloading Ransomware Malware - Apple® iOS

Erase All Content and Settings - Apple® iPad®

If your iPad crashes, has a blank or frozen screen or calling, app and sync issues, view this.

View Software Version - Apple® iPad®

To view the software version your Apple iPad is running, check out this info.

Apple® Article - Get help with iOS update and restore errors

If you're getting a "The iPhone [device name] could not be restored. An unknown error occurred [error number]" error message when updating or restoring your iOS device, view this info to correct it.

Apple® Article - Issues with unauthorized modification of iOS

Remove Ransomware From the Device - Apple® iOS

iOS Updates - Apple® iPad®

Here's info on how to update your iPad to the current iOS version.

Apple® Article: Resolve iOS update and restore errors in iTunes

SIM Card

Locate the 4G SIM PIN / PUK - My Verizon Website

If you're unable to make or receive calls or connect to the internet, this could help.

4G SIM Card Tips and Tricks

Insert SIM Card - Apple® iPad®

Inserting or removing a SIM is helpful when receiving activation errors, trouble with the browser or a blank/frozen screen.

View SIM Card Number - Apple® iPad®

This only helps with viewing the SIM card number/ID on your iPad.

Remove SIM Card - Apple® iPad

Here's how to remove a SIM card from an Apple iPad.

Turn SIM PIN On / Off - Apple® iPad®

Unblock SIM PIN - Apple® iPad®

If your SIM PIN is blocked, here's info on how to unblock it.

Enable / Disable / Modify the SIM PIN - VZAccess® Manager v7 (Macintosh)

Import Contacts from SIM Card - Apple® iPad®

Here's info on how to import contacts from a SIM card to your iPad.

Modify SIM PIN - Apple® iPad®

Here's how to change the PIN for the SIM card associated with your iPhone from the default value.

Enable / Disable / Modify SIM PIN - Apple® iPad®

Here's how to enable, disable, or modify the SIM PIN on your iPad.

Find your 4G SIM PIN / PUK

Learn how to find the SIM PIN and PUK numbers for your 4G LTE SIM card.

Social Networking

Manage Facebook® Privacy

Sounds, Volume & Audio

Apple® Article - If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker

If you have audio problems from the built-in speaker on your iPhone or iPad, view this Apple support article.

Test the Microphone - Apple® iOS

Here's how to test the microphone functionality of your iPhone / iPad.

Resolve Volume Issues

Status Indicators/Lights

View Signal Strength - Apple® iPad®

Here's how to view signal strength on the Apple iPad.

Text & Multimedia Messaging

Create and Send a Text Message - My Verizon Website

Here's how to send a text message from your computer via the My Verizon website

Video:
Verizon Messages - Basic Use
(length: 1:24)

Learn about the basic use of Verizon Messages, a text messaging app that lets you easily send and receive messages, attach photos to texts or group message.

Length: 1:24

Video:
Verizon Messages - On the Move
(length: 2:04)

With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.

Length: 2:04

Determining Message Type - Apple iOS

Create and Send a Text Message - Apple® iPad®

Here's how to create and send a text message on your iPad via the Messages app.

Video:
Verizon Messages - Getting Creative
(length: 1:31)

Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.

Length: 1:31