Select Your Device
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Samsung Galaxy S7
Apple® iPhone® 6s
Apple® iPhone® 7 Plus
Samsung Galaxy S8
Apple® iPhone® X
Samsung Galaxy S9
Apple® iPhone® 6s Plus
Moto Z Play Droid Edition
Apple® iPhone® 8 Plus
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S® 6
Samsung Galaxy S® 5
Apple® iPhone® 8
Samsung Galaxy S7 edge
Apple® iPhone® SE
Samsung Galaxy Note8
Samsung Galaxy S9+
Galaxy J7 / J7 V
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Apple® iPhone® 5s
Samsung Galaxy S8+
Samsung Galaxy S® 4
Google Pixel 2 XL
Samsung Galaxy J3 Eclipse
Verizon Wear24™
Moto Z Force Droid Edition
Google Pixel 2
LG K20™ V
Pixel™, Phone by Google
Apple® iPad® 2
Apple Watch® Series 3
Samsung Galaxy Note5
Samsung Galaxy Note® 4
Verizon Ellipsis® 8
Verizon Wireless Home Phone
Apple® iPhone® 5c
Verizon Jetpack® MiFi® 6620L
LG Revere® 3
Verizon Ellipsis® 7
Samsung Galaxy J3 (2016)
Samsung 3G Network Extender
Cadence by Kyocera
Droid Turbo by Motorola
Jetpack® MiFi® 7730L
Motorola moto z2 play
GizmoGadget™ by LG
LG G6™
Samsung Gusto® 3
Apple® iPhone® 5
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Stylo™ 2 V
Droid Turbo in Ballistic Nylon
Samsung Galaxy J3 V
Motorola moto z2 force edition
Samsung Galaxy Core Prime™
LG Exalt® LTE
Samsung Galaxy J1™ Prepaid
Hum+ by Verizon
ZenPad™ Z8
Moto Z Droid Edition
Pixel™ XL, Phone by Google
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Verizon 4G LTE Broadband Router
Microsoft Lumia 735
Motorola moto e4
Verizon Ellipsis® Jetpack® MHS900L
Apple® iPhone® 4
Pantech 4G LTE Global USB Modem UML290
LG G4™
Apple® iPhone® 4s
Samsung Convoy® 4
Verizon MiFi® 4G LTE Global USB Modem U620L
Galaxy Tab E (8.0)
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Verizon LTE Internet and Home Phone
Samsung Galaxy S6 edge +
Motorola moto e4 plus™
LG Optimus Zone™ 3
Microsoft Surface 3
GizmoPal® 2 by LG
DuraForce PRO with Sapphire Shield
ZenFone™ V Live
LG Cosmos™ 3
Samsung Galaxy Note® 3
Samsung Galaxy S® 6 edge
PRIV™ by BlackBerry®
Galaxy Tab E
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Apple® iPad® (9.7-inch)
Ellipsis® Jetpack® MHS800L
Samsung 4G LTE Network Extender
Samsung Galaxy S® III
Galaxy J3 Mission
LG V10™
Samsung Convoy™ 3
Verizon Global USB Modem USB730L
Samsung Gear S3 frontier
Verizon Wireless Home Phone T2000
BlackBerry® Bold™ 9930 smartphone
LG V30®
ASUS ZenFone™ V
ZTE Blade™ Vantage Prepaid
Verizon 4G LTE USB Modem 551L
Brigadier™ by Kyocera
Verizon Ellipsis® 10
Verizon Verizon SmartHub with Voice
Verizon 4G LTE USB Modem UML295
Casio G'zOne Commando®
Casio G'zOne Ravine® 2
ZTE Cymbal® LTE
Sony Xperia® Z3v
Samsung Convoy™ 2
BlackBerry Classic
Moto G Play
Ellipsis™ Jetpack® MHS815L
ZenPad™ Z10
Kyocera DuraXV+
Samsung Gusto® 2
HTC One® (M8)
Apple® iPad Pro® (12.9-inch)
HTC 10™
LG Exalt™
Apple® iPad Air® 2
Toyota Connected Car
LG Extravert™ 2
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Apple® iPad mini™ with Retina display
LTE Internet (Installed)
Samsung Galaxy Tab S3
LG G Vista
Verizon Ellipsis® 8 HD
BlackBerry® Q10 smartphone
Apple® iPad Pro® (10.5-inch)
Gear S®
Samsung Galaxy Tab® 2 (7.0)
Samsung Intensity™ II
ASUS ZenPad™ Z8s
LG G Pad 8.3 LTE
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Casio G'zOne Commando® 4G LTE
Samsung Galaxy Tab® 2 (10.1)
Samsung 4G LTE Network Extender 2
Gear S2
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
ASUS ZenFone™ AR
Sonim XP5
HTC One M9
Samsung Brightside™
Moto X™ by Motorola
Motorola RAZR V3m
LG Revere®
Verizon Wireless USB760 Modem
Samsung Galaxy Note® II
HTC Desire® 530
Samsung Galaxy S® 4 mini
LG Octane™
Apple® iPad mini® 4
Apple® iPad Pro®
HTC Desire® 526
Samsung Galaxy Book
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Samsung Galaxy Tab®
Samsung Galaxy Tab S2
Apple® iPad® with Wi-Fi + 4G
Apple® iPad®
Casio G'zOne Ravine®
Samsung Galaxy Camera®
Apple® iPad mini™
Samsung Convoy™
G Pad™ 7.0 LTE
Arlo Go
Apple® iPad Air®
LG G Pad™ X8.3
BlackBerry® Z30 smartphone
Galaxy Note® Edge
BlackBerry® Z10 smartphone
HTC Desire® 626
LG Revere® 2
Verizon GizmoTab™
Nokia Lumia 928
Moto X™ (2nd Gen.)
LG Exalt™II
LG Accolade™
Apple® iPad Pro® (9.7-inch)
Nokia Lumia 822
Samsung Intensity™ III
Samsung Gusto®
LG Cosmos™ 2
BlackBerry® Bold 9650 smartphone
Samsung Haven™
Samsung Galaxy Tab® (10.1)
Ellipsis® Kids
Samsung Gear S3 classic
Samsung Galaxy S® III mini
LG 4G LTE USB Modem VL600
Yealink One TalkSM IP DECT Phone Bundle
G Pad™ 10.1 LTE
Samsung Galaxy Note® 10.1
HTC One®
LG Terra™
HP Elite x2 1012
Verizon MiFi™2200 Intelligent Mobile Hotspot
LG VX8300
Samsung Galaxy Tab® 4 (10.1)
LG enV®3
Verizon Wireless UMW190 Global USB Modem
LG enV®2
Nokia Lumia Icon
Verizon Wireless UM175 USB Modem
Motorola MOTO™ W755
Nexus 6
Samsung Knack™
HTC One® (M8) for Windows®
Samsung Galaxy Tab® 4 (8.0)
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
Samsung Galaxy Stellar™
Motorola Barrage™
Verizon Ellipsis® 10 HD
Apple® iPad® with Retina display
Sony Xperia® Z2
Lancet™ for Android™
Nokia Lumia 2520
LG VX5500
Samsung Intensity™
Casio G'zOne Boulder®
LG Cosmos™
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Alias™ 2
Samsung Smooth™
Delphi Connect with 4G LTE Mobile Hotspot
Samsung Galaxy Note® Pro
Pantech Hotshot™
LG Extravert™
Lucid™3 by LG
Apple® iPad mini™ 3
Samsung SCH-u340
Motorola XOOM™ 4G LTE
Samsung Gear S2 classic
Motorola W385
Samsung Galaxy Tab® S
Enact™ by LG
LG VX5400
Verizon Wireless PC5750 PC Card
LG VX8360
Casio G'zOne Rock™
Samsung Galaxy Note® 10.1 2014 Edition
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Google Nexus 7
Pantech Jest™ 2
HTC One® remix
Galaxy Nexus by Samsung
HTC Desire® 612
Samsung Galaxy™ Stratosphere™ II
Spartan GoCam™
Verizon Wireless G'zOne Type-S
BlackBerry Classic Non-Camera
Lucid™ by LG
Lexus Connected Car
Watch Urbane™ 2nd Edition LTE
LG VX8350
Moto X™ - Designed by You (2nd Generation)
LG Cosmos™ Touch
Motorola Adventure™ V750
Samsung Galaxy View
LG VX5300
Motorola RAZR V3m in Gray
Lucid™2 by LG
Samsung SCH-u410
Samsung SCH-u430
Verizon Wireless Escapade®
Verizon Wireless Coupe™
Motorola RAZR V3c
Verizon Wireless CDM8975
LG Chocolate® 3
LG VX3200
HP Spectre x2
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung Reality™
Motorola MOTO™ VU204
LG VX3300
Motorola V325i
Motorola Entice™
LG VX4650
LG Clout™
LG VX5200
Motorola V325
Samsung SCH-a870
Luge™ by Motorola Prepaid
Motorola W315
Samsung SCH-u540
Samsung SCH-a630
Samsung SCH-a650
Apple® iPad® (6th Generation) 9.7-inch
Motorola moto e5 play
moto g6 play
moto g6
G7 ThinQ
Galaxy J3 V (3rd Gen.)
Galaxy J7 V (2nd Gen.)
Samsung Galaxy J3 (3rd Gen.)
Motorola V325xi
Samsung Galaxy J7 (2nd Gen.)

Apple® iPhone® FAQs

No need to wait in line for iPhone® X, iPhone 8 or iPhone 8 Plus. Buy one today and get the next gen iPhone on Verizon's next gen network.

These FAQs are for current and past iPhone models and include answers about managing Visual Voicemail, iTunes® and apps.

iPhone X
  1. It's all screen.

    • New 5.8 inch Super Retina screen
    • All glass design
    • Wireless charging
    • Face ID
    • TrueDepth Camera
    • Dual 12 MP Cameras
    • 4k video recording
    • Water and dust resistance*
    • A11 Bionic CPU
    • Available in 64 GB or 256 GB storage
    • Ships with iOS 11

  2. Face ID opens your new iPhone X only when you're looking at it. The iPhone X's TrueDepth Camera uses infrared technology to create a powerful and encrypted map of your face. Unlock your iPhone X, authenticate and use Apple Pay® quickly and easily with Face ID.

iPhone 8 and 8 Plus
  1. Lots.

    • All glass design
    • Wireless charging
    • Retina HD display with True Tone white balancing
    • 12 MP with optical image stabilization and new photo filters
    • 4k video recording
    • Water and dust resistant*
    • A11 Bionic CPU
    • 64 GB or 256 GB storage
    • Ships with iOS 11

  2. Two words: The network.

    Use the most advanced iPhone on America's largest and fastest 4G LTE network. Verizon LTE Advanced is the next gen network, providing 50% faster peak speeds in more than 450 cities from coast to coast.

    Get the unlimited experience that fits your needs on the network you want with Go Unlimited, Beyond Unlimited or Above Unlimited. Get unlimited data**, talk and text and more. Learn more about unlimited.

    **4G LTE only. During times of congestion, your data may be temporarily slower than other traffic (only after 22 GB/line/mo on Unlimited Plan and Beyond Unlimited, or after 75 GB/line/mo on Above Unlimited). Not available for machine-to-machine services. Mobile hotspot/tethering reduced to speeds up to 600 Kbps (only after 15 GB/month on Unlimited Plan and Beyond Unlimited, or after 20 GB/month on Above Unlimited); domestic data roaming at 2G speeds; int'l data reduced to 2G speeds after 512 MB/day (on Unlimited Plan, Go Unlimited, Beyond Unlimited and Above Unlimited). If more than 50% of your talk, text or data usage in a 60-day period is in Canada or Mexico, use of those services in those countries may be removed or limited. Video streaming is HD (SD on phones on Go Unlimited plan). Auto Pay (checks, home banking, or debit cards only) & paper free billing req'd. Discounts not available.

  3. It's easy with our iPhone page, where you can compare all the features and specifications for iPhones sold by Verizon Wireless.

  4. The traditional 3.5 mm headphone jack has been replaced by a Lightning connector, to use for battery charging and wired headphones.

    EarPods with a Lightning connector are included with both iPhone 8 and iPhone 8 Plus to make calls, watch videos or listen to music. You can also use Bluetooth®-connected headphones.

    But don't give away your current wired headphones, because both iPhone 8 and iPhone 8 Plus come with a Lightning to 3.5 mm headphone jack adapter.

  5. HD Voice delivers clearer, natural-sounding audio when both parties are using HD Voice-enabled phones, have the feature enabled, and are connected to our 4G LTE network. You can use HD Voice on iPhone 6 and newer models, including iPhone X, iPhone 8 and iPhone 8 Plus.

    This service is included in your existing voice plan at no additional charge. HD Voice calls are billed as standard voice minutes, according to your plan. To learn more about this service, please refer to our HD Voice for iOS FAQs.

iPhone 7 and 7 Plus
  1. iPhone 7 and iPhone 7 Plus have:

    • 12 MP back-facing camera
      • Optical image stabilization, reduces motion blur
      • Depth-of-field effect
      • Video records in up to 4K resolution
    • 7 MP front facing camera
      • Wide capture for better selfies
    • Retina HD display
    • Stereo speakers
    • Splash, water and dust resistant*
    • Internal memory up to 256 GB

iPhone SE
  1. iPhone SE has many of the same great features of iPhone 6s in a 4-inch package, such as a Retina display, A9 chip, a 12-megapixel camera and with iOS 9.3 and newer, Wi-Fi Calling.

    To see a chart comparing the features and specifications of iPhone SE to other iPhones, visit our Compare Phones tab on the iPhones page.

  2. Probably, especially if you have a newer model iPhone. The Lightning connectors for iPhone SE are also on iPhone 5 and newer models.

    However, iPhone 4 and iPhone 4s use legacy 30-pin accessories.

    Our Accessories store has a Lightning to 30-pin adapter to connect iPhone SE to legacy 30-pin accessories.

Older model phones
  1. No. Only iPhone 6 and newer devices can simultaneously browse the web and make calls on the Verizon Wireless network.

  2. iPhone 4 and iPhone 4s run on our 3G network. Newer models run on America's largest 4G LTE network. Upgrade to a new iPhone today.

  3. iPhone 4 and iPhone 4s use legacy 30-pin accessories and aren't compatible with the Lightning connectors on newer iPhone models.

    A Lightning to 30-pin adapter is required to connect accessories to newer iPhones. You can buy this adapter in our online Accessories store.

  1. You can use iPhone 6 and newer models in more than 200 countries. Please use our International Trip Planner for pricing, calling instructions and other tips specific to your phone and the country you're traveling to.

    To add international service, go to My International Usage and Services page in My Verizon or the My Verizon app.

    Note: While traveling abroad, you can use Wi-Fi to obtain a data connection to access email, web browsers, FaceTime® and more. Data transmitted over a Wi-Fi connection doesn't count toward your data allowance.

Buying and Setting Up iPhone
  1. It depends on which iPhone you are interested in buying or upgrading to, including iPhone X, iPhone 8 and iPhone 8 Plus. Check out the details on all the iPhones Verizon offers:

    You can purchase a new iPhone using device payments, which let you pay for your iPhone over 24 months. This option provides you the flexibility to get a new iPhone by making monthly payments over time rather than paying for it all up front.

    You can check your upgrade eligibility in My Verizon.

  2. Yes you can. If you're not upgrade eligible, you can purchase a new device at the retail price.

  3. Yes, this process is called porting. If your number is eligible, you can transfer your number from your current wireless or landline service provider to Verizon Wireless.

    Refer to our Port Your Number to Verizon FAQs for more information on porting your phone number.


    • Canceling your service prior to porting will prevent you from keeping your number.

    • You may be responsible to your old service provider for any contractual requirements and applicable charges, including an early termination fee, on your old account.

  4. Yes, if you have iPhone 6 or newer, you'll be able to use it on the Verizon Wireless network.

    iPhone 5s or earlier versions used with other carriers can't be used on the Verizon Wireless network because they're not the same as the similar models built to work on the Verizon Wireless network. Switch to Verizon Wireless today.

    You may be able to get trade-in value for your used device. Our Device Recycling Program website can help determine the value of your used device. If so, send the device in to receive a Verizon Wireless Gift Card.

  5. Yes, you can use iCloud® or iTunes® to transfer content from your current iPhone to your new one. Refer to the guide below for instructions:

    Transfer content from an iPhone, iPad® or iPod® touch to a new device

    Note: If your old phone is a non-Verizon phone (e.g. AT&T, T-Mobile, etc.), you'll need to install the Verizon Content Transfer app on your old phone.

  6. To learn how to activate your device, select the iPhone you're activating below:

iTunes® and Apps
  1. Yes, during set up, you can specify your existing Apple ID.

    If you don't already have an iTunes account, you can sign up for one on the iTunes website.

  2. Yes, you'll be able to sync content and iOS apps that you already have in iTunes to your new iPhone.

  3. Yes, you can search for, browse, review, purchase and download iOS apps from the App Store directly from your iPhone. Apps that you download and install from the App Store on your iPhone are backed up to your iTunes library the next time you sync your phone with your computer. When you sync your iPhone, you can also install apps you've purchased or downloaded from the iTunes Store on your computer.

  4. No. Although many of the same apps may be available on iPhone, many apps you've purchased for a different OS (e.g., Android®, BlackBerry®, etc.) won't work on iPhone.

  1. Visual Voicemail is included with your Verizon Wireless data package.

  2. Yes, to do this:

    1. Call your mobile number from another location.
    2. Press the # (pound) button.
    3. Enter your password.

    You'll then be able to listen to your message as if you called your voice mailbox from your iPhone.

  3. Yes, you can receive Visual Voicemail messages as long as you have data coverage.

  4. Voicemail transcriptions are compatible on iPhone 6s and newer, using iOS 10 and newer. Older iPhones or iOS versions don't get voicemail transcriptions.

    To view your voicemail transcriptions, simply check your voicemail:

    1. Tap the Phone app.
    2. Tap the Voicemail tab.
    3. Tap a voicemail message. You'll see the transcriptions while the message audio plays.

    To learn more, visit Apple's See a voicemail transcription on your iPhone page.

    Have an older iPhone or iOS version? You can have your voicemail messages converted to text messages and sent to you, so you can read them with Voicemail to Text for iPhone.

Accessibility and User Guides
  1. User Guides for iPhone and iPad are available through our Apple Support pages. You can find the links under Device-Specific Support at the top of your device page.

    For general support questions, visit our Troubleshooting Assistant:

    • Select the brand and device you're using.
    • Enter the issue (such as "Can't connect to the internet").
    • Click Begin Troubleshooting.

    You can also access iPhone User Guides through Bookmarks in the Safari® app.

  2. Yes, iPhone comes standard with screen reading technology and other accessibility features. Please refer to the Accessibility page on Apple's website for more details.

  3. Please refer to the iPhone: Hearing Aid Compatibility page on Apple's Support website for iPhone HAC ratings.

  4. Apple, the Apple logo, iCloud, iTunes, iPad, iPod and iPhone are trademarks of Apple Inc., registered in the US and other countries. IOS is a trademark or registered trademark of Cisco in the US and other countries and is used under license.

    *iPhone X, iPhone 8, iPhone 8 Plus, iPhone 7 and iPhone 7 Plus are splash, water, and dust resistant and were tested under controlled laboratory conditions with a rating of IP67 under IEC standard 60529. Splash, water, and dust resistance are not permanent conditions and resistance might decrease as a result of normal wear. Do not attempt to charge a wet iPhone; refer to the user guide for cleaning and drying instructions. Liquid damage not covered under warranty.

Was this helpful?    

Still Have Questions?

Visit the Community Forums

Ask questions, or share your opinions on Verizon Wireless products and services.

Visit the Community

Talk to us on Twitter

Got something to ask us? We're happy to help.

Tweet @VZWSupport

Connect with us on Messenger

Post a question and get a response from a Verizon Expert.

Ask on Messenger

Get help at a store

Visit a store to get detailed and personal assistance from a Verizon expert.