Verizon Jetpack® 4G LTE Mobile Hotspot 890L - Support Overview

Find support and online tools for your Verizon Jetpack 4G LTE Mobile Hotspot 890L.
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V20™
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Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
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DROID MAXX 2
Verizon Wireless Home Phone T2000
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Verizon 4G LTE USB Modem 551L
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moto g6 play
ASUS ZenPad™ Z8s
LG Extravert™ 2
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Brigadier™ by Kyocera
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Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Casio G'zOne Ravine® 2
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Verizon 4G LTE USB Modem UML295
Sony Xperia® Z3v
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Ellipsis™ Jetpack® MHS815L
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
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HTC One® (M8)
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HTC 10™
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LG Revere®
Humx
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LG G2
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Casio G'zOne Commando® 4G LTE
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LG G Pad 8.3 LTE
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Apple® iPad mini™ with Retina display
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ASUS ZenFone™ AR
Gear S2
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Nokia Lumia 928
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LG VX8300
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Yealink One TalkSM IP DECT Phone Bundle
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Spartan GoCam™
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Delphi Connect with 4G LTE Mobile Hotspot
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Casio G'zOne Boulder®
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LG VX5500
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LG enV® TOUCH
Lexus Connected Car
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Verizon Wireless UMW190 Global USB Modem
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Watch Urbane™ 2nd Edition LTE
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Verizon Wireless UM175 USB Modem
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LG VX5400
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Lancet™ for Android®
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Nokia Lumia 2520
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DROID RAZR MAXX by MOTOROLA
Motorola W385
Apple® iPad mini™ 3
Samsung SCH-u340
HTC Desire® 612
Verizon Wireless PC5750 PC Card
Samsung Galaxy Tab® S
Samsung Galaxy Note® 10.1 2014 Edition
Verizon Wireless Escapade®
HTC One® remix
Enact™ by LG
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Samsung SCH-u430
HP Spectre x2
Samsung Gear S2 classic
LG VX8360
Samsung Galaxy™ Stratosphere™ II
Samsung SCH-a870
Google Nexus 7
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
DROID 4 by MOTOROLA
Lucid™ by LG
Lancet™
Hydro ELITE by KYOCERA
Motorola MOTO™ VU204
Motorola Adventure™ V750
LG VX8350
Samsung SCH-u410
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Moto X™ - Designed by You (2nd Generation)
Lucid™2 by LG
LG VX5300
Galaxy Nexus by Samsung
Verizon Wireless Coupe™
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Apple® iPad® with Retina display
LG VX5200
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LG VX3300
Verizon Wireless CDM8975
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Motorola Entice™
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Page Contents

Activation, Setup & User Guides

Activating Your New Jetpack
[How to Use Guide]
Learn how to activate and set up your Jetpack MiFi, Jetpack Mobile Hotspot, or Ellipsis Jetpack with Verizon Wireless.
Set Up Device - 4G Prepaid Jetpack
[Device-Specific Instructions]
Follow these instructions to activate your 4G Prepaid Jetpack.
Set Up Device - Verizon Jetpack™ 4G LTE Mobile Hotspot - 890L
[Device-Specific Instructions]
Follow these instructions to activate your Verizon Jetpack - 890L.

Basics

Check Verizon Wireless Coverage - While In the US
[Device-Specific Instructions]
Our Verizon coverage map may show why you're having trouble with device setup, media transfers, apps, data connections, email, messaging and calling.
View Signal Strength - Verizon Jetpack™ 4G LTE Mobile Hotspot - 890L
[Device-Specific Instructions]
Here's how to view the signal strength indicator (signal bars) on your Verizon Jetpack - 890L.

Data

Set Up a Metered Connection - Windows 10
[Device-Specific Instructions]
If you want to limit the data used by your device connected to a PC running Windows 10, view this info.
View Data Usage - Verizon Jetpack™ 4G LTE Mobile HotSpot - 890L
[Device-Specific Instructions]
This device does not allow you to view how much data your Verizon Jetpack - 890L has used.

Device ID & Info

View Device ID (ESN / IMEI / MEID) - Verizon Jetpack™ 4G LTE Mobile Hotspot - 890L
[Device-Specific Instructions]
Here's how to view the device ID number (IMEI) for your Verizon Jetpack - 890L.

Device Settings

Port Forwarding - Verizon Jetpack™ 4G LTE Mobile Hotspot - 890L
[Device-Specific Instructions]
Here's how to open blocked ports on your Jetpack 890L to allow additional access.
LAN settings - Verizon Jetpack™ 4G LTE Mobile Hotspot - 890L
[Device-Specific Instructions]
Here's how to configure advanced LAN settings for your Verizon Jetpack - 890L.

Operating System & Software

Software Update: Verizon Jetpack 4G LTE Mobile Hotspot 890L
[Updates]
Discover the benefits of the most recent software update available and view instructions for how to download it to your Verizon Jetpack® 4G LTE Mobile Hotspot 890L.

SIM Card

Insert SIM Card - Verizon Jetpack™ 4G LTE Mobile Hotspot - 890L
[Device-Specific Instructions]
Inserting/Removing a SIM is helpful when receiving activation errors (SIM not detected/not valid/failure/not recognized/misaligned)or when having connectivity issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...
Remove SIM Card - Verizon Jetpack™ 4G LTE Mobile Hotspot - 890L
[Device-Specific Instructions]
Inserting/Removing a SIM is helpful when receiving activation errors (SIM not detected/not valid/failure/not recognized/misaligned) or when having connectivity issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for...

Status Indicators/Lights

LED Status Indicators - Verizon Jetpack™ 4G LTE Mobile Hotspot - 890L
[Device-Specific Instructions]
Here's how to view the LED status indicators on your Verizon Jetpack - 890L.

Wi-Fi & Network

Prepaid Mobile Broadband FAQs
[FAQs]
Prepaid Mobile Broadband Plan provides high-speed Internet service for data-only devices without a long-term contract or being charged an activation fee.
Add a Wi-Fi Network - Windows® 10
[Device-Specific Instructions]
View Network Name and Password - Jetpacks / MiFi Hotspots
[Device-Specific Instructions]
Here's how to find the network name and password for your internet-capable device/jetpack/hotspot.
Forget Wi-Fi Connection - Windows® 10
[Device-Specific Instructions]

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