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Verizon Jetpack 4G LTE Mobile Hotspot 890L
Verizon Jetpack® 4G LTE Mobile Hotspot 890L - Support Overview
Find support and online tools for your Verizon Jetpack 4G LTE Mobile Hotspot 890L.
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Setup instructions
Learn how to set up your Jetpack 4G LTE Mobile Hotspot 890L.
Jetpack 4G LTE Mobile Hotspot 890L User Guide (PDF)
This user guide can help you get the most out of your device.
Troubleshoot Jetpack 4G LTE Mobile Hotspot 890L
This online tool will help you identify and resolve problems with your device.
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How to Use
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Troubleshooting
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All topics
Activation, Setup & User Guides
Basics
Battery & Power
Data
Device ID & Info
Device Settings
Hotspot
Lock, Unlock, Password & Security
Operating System & Software
SIM Card
Status Indicators/Lights
Wi-Fi & Network
All Topics
Activation, Setup & User Guides
Basics
Battery & Power
Data
Device ID & Info
Device Settings
Hotspot
Lock, Unlock, Password & Security
Operating System & Software
SIM Card
Status Indicators/Lights
Wi-Fi & Network
Activation, Setup & User Guides
Activating Your New Jetpack
Learn how to activate and set up your Jetpack MiFi, Jetpack Mobile Hotspot, or Ellipsis Jetpack with Verizon Wireless.
Activate / Set Up Device - 4G Prepaid Jetpack
Follow these instructions to activate your 4G Prepaid Jetpack.
Activate / Set Up Device - Verizon Jetpack™ 4G LTE Mobile Hotspot - 890L
Follow these instructions to activate your Verizon Jetpack - 890L.
Basics
View Verizon Wireless Coverage - While In the US
Here's how to check out coverage for a specific area in the US and determine what the indicators on your device mean.
View Signal Strength - Verizon Jetpack™ 4G LTE Mobile Hotspot - 890L
Here's how to view the signal strength indicator (signal bars) on your Verizon Jetpack - 890L.
Video:
Jetpack Digital Presentation
(length: 1:33)
Length: 1:33
Battery & Power
Soft Reset - Verizon Jetpack® 4G LTE Mobile Hotspot - 890L
If you can't browse the internet or your Verizon Jetpack - 890L crashes/freezes/runs slow, view this.
Remove Battery - Verizon Jetpack® 4G LTE Mobile Hotspot - 890L
To remove the battery from your Verizon Jetpack - 890L, view this info.
Insert Battery - Verizon Jetpack® 4G LTE Mobile Hotspot - 890L
To insert the battery into your Verizon Jetpack - 890L, view this info.
Battery Power Management Settings - Verizon Jetpack® 4G LTE Mobile Hotspot - 890L
To configure sleep options for your Verizon Jetpack - 890L, view this info.
Data
View Connected Device Data Usage - Windows 10
If you want to view the data used by devices connected to a PC running Windows 10, view this info.
Windows® 10 - Set Up a Metered Connection
If you want to limit the data used by your device connected to a PC running Windows 10, view this info.
View Data Usage - Verizon Jetpack™ 4G LTE Mobile HotSpot - 890L
This device does not allow you to view how much data your Verizon Jetpack - 890L has used.
Device ID & Info
Diagnostics - Verizon Jetpack® 4G LTE Mobile Hotspot - 890L
To view/manage your Verizon Jetpack - 890L device settings from the admin page / device, see this info.
View Device ID (ESN / IMEI / MEID) - Verizon Jetpack™ 4G LTE Mobile Hotspot - 890L
Here's how to view the device ID number (IMEI) for your Verizon Jetpack - 890L.
View Device Info - Verizon Jetpack® 4G LTE Mobile Hotspot - 890L
To view the phone number, SIM status, etc. for your Verizon Jetpack - 890L, see this info.
View Phone Number - Verizon Jetpack® 4G LTE Mobile Hotspot - 890L
Device Settings
Sign in to the Admin Page - Verizon Jetpack® 4G LTE Mobile Hotspot - 890L
Here's how to navigate to the admin page for your Verizon Jetpack - 890L.
Wireless Network Security Settings - Verizon Jetpack® 4G LTE Mobile Hotspot - 890L
To view/change security settings (e.g., password) for your Verizon Jetpack - 890L, see this info.
MAC Filtering - Verizon Jetpack® 4G LTE Mobile Hotspot - 890L
To control MAC address access for your Verizon Jetpack - 890L, view this info.
Advanced Settings - Verizon Jetpack® 4G LTE Mobile HotSpot - 890L
To change the advanced settings (LAN, etc.) on your Verizon Jetpack - 890L, view this.
Port Forwarding - Verizon Jetpack™ 4G LTE Mobile Hotspot - 890L
Here's how to open blocked ports on your Jetpack 890L to allow additional access.
LAN settings - Verizon Jetpack™ 4G LTE Mobile Hotspot - 890L
Here's how to configure advanced LAN settings for your Verizon Jetpack - 890L.
Port Filtering - Verizon Jetpack® 4G LTE Mobile Hotspot - 890L
To block access to services or apps on your Verizon Jetpack 890L, view this info.
Hotspot
Configure Broadcast Settings - Mobile / Wi-Fi Hotspot - Verizon Jetpack® 4G LTE Mi-Fi 890L
To change the Mobile Hotspot channel for your Verizon Jetpack Mi-Fi 890L, view this info.
Lock, Unlock, Password & Security
Wireless Network Security Settings - Verizon Jetpack® 4G LTE Mobile Hotspot - 890L
To view/change security settings (e.g., password) for your Verizon Jetpack - 890L, see this info.
Change the Admin Password - Verizon Jetpack® 4G LTE Mobile Hotspot - 890L
This info is for the admin password, not the one to connect your device to your Verizon Jetpack - 890L.
Operating System & Software
Restore Settings to Factory Defaults - Verizon Jetpack® 4G LTE Mobile Hotspot - 890L
If your Verizon Jetpack - 890L powers off, crashes/resets, freezes or runs slow, view this info.
Update Firmware - Verizon Jetpack® 4G LTE Mobile Hotspot - 890L
To check for software updates for your Verizon Jetpack - 890L, view this info.
View Software Version - Verizon Jetpack® 4G LTE Mobile Hotspot - 890L
To view the software version your Verizon Jetpack - 890L is running, check out this info.
SIM Card
View SIM Card Number - Verizon Jetpack® 4G LTE Mobile Hotspot - 890L
To view the SIM card number for your Verizon Jetpack - 890L, see this info.
Insert SIM Card - Verizon Jetpack® 4G LTE Mobile Hotspot - 890L
Inserting a SIM can help with activation/connectivity issues on your Verizon Jetpack - 890L.
Remove SIM Card - Verizon Jetpack® 4G LTE Mobile Hotspot - 890L
Removing a SIM can help with activation/connectivity issues on your Verizon Jetpack - 890L.
Unblock SIM PIN - Verizon Jetpack® 4G LTE Mobile Hotspot - 890L
If the SIM PIN for your Verizon Jetpack - 890L is blocked, view this info to unblock it.
Status Indicators/Lights
LED Status Indicators - Verizon Jetpack™ 4G LTE Mobile Hotspot - 890L
Here's how to view the LED status indicators on your Verizon Jetpack - 890L.
Wi-Fi & Network
Windows® 10 - Add a Wi-Fi Network
Here's how to add a Wi-Fi network on Windows 10.
View Network Name and Password - Jetpacks / MiFi Hotspots
Here's how to find the network name and password for your internet-capable device/jetpack/hotspot.
Network Mode Settings - Verizon Jetpack® 4G LTE Mobile Hotspot - 890L
View this info on Network Mode Settings if you're having issues with calls, messages or data services.
Turn SSID Broadcast On / Off - Verizon Jetpack® 4G LTE Mobile Hotspot - 890L
To broadcast or not broadcast your Wi-Fi name to other devices, view this info.
Advanced Settings - Verizon Jetpack® 4G LTE Mobile HotSpot - 890L
To change the advanced settings (LAN, etc.) on your Verizon Jetpack - 890L, view this.
View Network Name and Password - Verizon Wireless Jetpack® 4G LTE Mobile Hotspot 890L
To find the password/key for your Verizon Jetpack - 890L view this info. .
Change the Wi-Fi Password - Verizon Jetpack® 4G LTE Mobile Hotspot - 890L
Here's how to change the Wi-Fi password used to connect to your Jetpack 4G LTE Mobile Hotspot 890L.
Edit Access Point Name (APN) - Verizon Jetpack® 4G LTE Mobile Hotspot - 890L
To configure the APNs your Verizon Jetpack - 890L can use, view this info.
Windows® 10 - Forget Wi-Fi Connection
Here's how to remove a saved Wi-Fi connection from your Windows 10 device.
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