Factory Data Reset (Powered Off) - LG G2

A factory data reset may help with a blank or frozen screen, apps crashing or freezing, keypad/touchscreen problems, can't hear, device making noises, can't make or receive calls, and device won't sync.

Caution Perform a factory data reset only if absolutely necessary as it removes all settings and data including:

  • Contacts
  • Email accounts
  • System and app data
  • App settings
  • Downloaded apps
  • Media (Music, pictures and videos, etc.)

 

Note An alternate reset method is available if the device can be powered on and is responsive.

  1. Ensure the device is powered off.
  2. Press and hold the Volume Down button and the Power button.
  3. When the LG logo is displayed release the Power button only then immediately press and hold the Power button again.
  4. Release both buttons when the Factory data reset screen displays.
  5. From the Factory data reset screen, select Yes.
    Note Utilize the Volume Up/Down buttons to highlight and the Power button to select.
  6. Select Yes to start.
    Note Utilize the Volume Up/Down buttons to highlight and the Power button to select.
    Note If applicable, set up your device.

 

Related Topic: Video Icon Factory Data Reset

isTealiumFlag=true