Insert SIM Card - Nokia Lumia 928

Instructions on inserting/removing your SIM can help with activation issues/errors, browser connection problems, and a blank/frozen screen.

Caution Caution:

  • Don't attempt to insert the SIM card while the device is powered on. Doing so may harm the SIM card and/or the device.
  • Don't modify or alter your SIM card. Refer to these additional 4G SIM card tips and tricks.


  1. Ensure that the device is powered off.
  2. Remove the SIM card tray.
    Note Utilizing the notch, carefully detach then remove the tray (located on the top edge of the device).
    Remove SIM card tray
  3. With the gold contacts facing up and the notch located in the upper-right, insert the SIM card as shown.
    Note Ensure that the card is properly seated in the tray.
    Insert SIM card
  4. Replace the SIM card tray.
    Note Press in on the tray to lock it into place.
    Replace SIM card tray


Related Topic: Remove the SIM Card