Power Up in Safe Mode - Samsung Galaxy Note® II

Safe Mode puts your phone in a diagnostic state (returned to default settings) so you can determine if a third-party app is causing your device to freeze, reset or run slow.

An alternate method is available if the device can be powered on and is responsive.

  1. With the device powered off, press and hold the Power button (located on the right edge) until the Samsung logo appears then release.
  2. With the Samsung logo on screen, press and hold the Volume down button (located on the left edge).
  3. Continue to hold the Volume Down button until Safe mode appears in the lower left of the screen then release.
  4. With Safe Mode enabled, test device and app functionality.

 

Related Topic: Video Icon Using Safe Mode

isTealiumFlag=true