Power Up in Safe Mode - DROID RAZR / RAZR MAXX by MOTOROLA

Safe Mode puts your phone in a diagnostic state (returned to default settings) so you can determine if a third party app is causing your device to freeze, reset or run slow.

An alternate method is available if the device can be powered on and is responsive.

  1. With the device powered off, press and hold the Power button (located on the right edge above the Volume buttons) until the Motorola logo appears then release.
  2. When the Motorola logo appears onscreen, press and hold the Volume Down button (located on the right edge).
  3. Continue to hold the Volume Down button until "Safe mode" appears in lower left of the unlock screen then release.
    Note This may take up to 30 seconds to complete.

 

Note Notes:

  • With Safe Mode enabled, test device and app functionality. If the previous issue fails to occur, the cause has been isolated to a third-party app and all recently installed or updated apps should be uninstalled.
  • Power cycle device to disable Safe Mode then reinstall and test each app one at a time to identify which app is causing the problem.

 

Related Topic: Video Icon Using Safe Mode

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