Power Up in Safe Mode - Moto X™

Safe Mode puts your phone in a diagnostic state (returned to default settings) so you can determine if a third party app is causing your device to freeze/reset/run slow.

An alternate method is available if the device can be powered on and is responsive.

  1. Ensure that the device is powered off.
  2. Press and hold the Power button (located on the right edge of the device; above the volume buttons) until the Motorola logo appears then release.
  3. With the Motorola logo onscreen, press and hold the Volume down button.
  4. Continue to hold the Volume down button until "Safe mode" appears in the lower-left of the unlock screen then release.
    Note The process may take up to 30 seconds to complete.
  5. With Safe Mode enabled, test device and app functionality.

Related Topic: Video Icon Using Safe Mode