Power Up in Safe Mode - The all new HTC One® (M8)

Safe Mode puts your phone in a diagnostic state (returned to default settings) so you can determine if a third-party app is causing your device to freeze, reset or run slow.

An alternate method is available if the device can be powered on and is responsive.

  1. Ensure that the device is powered off.
  2. Press and hold the Power button until the HTC logo appears then release.
  3. With the HTC logo on-screen, press and hold the Volume down button.
  4. Continue to hold the Volume down button until "Safe mode" appears in the lower left of the unlock/home screen then release.
    Note Allow approximately 1 minute for the process to complete.
  5. With Safe Mode enabled, test device and app functionality.

 

Related Topic: Video Icon Using Safe Mode

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