Insert SIM Card - Moto X™

Instructions on inserting/removing your SIM card can help with activation issues/errors, browser connection problems and a blank/frozen screen. Our Troubleshooting Assistant can help you with other device issues if you aren't currently using the tool.

Note Don't attempt to insert the SIM card while the device is powered on. Doing so may harm the SIM card and/or the device.

  1. Ensure that the device is powered off.
  2. From the left edge of the device (display facing up), remove the SIM tray.
    Note Utilize the insertion/removal tool to unlock the tray by inserting it into the provided slot.
    Remove SIM tray
  3. With the gold contacts facing down and the notch located in the lower-right, insert the SIM card into the tray as shown.
    Note Ensure that the card fits into place.
    Insert SIM card
  4. Insert the SIM tray.
    Note Press in on the tray to lock it into place.
    Insert SIM tray

Related Topic: Remove the SIM Card