Insert SIM Card - BlackBerry® Z10

Instructions on inserting/removing your SIM can help with activation issues/errors, browser connection problems, and a blank/frozen screen.

 Don't attempt to insert the SIM card while the device is powered on. Doing so may harm the SIM card and/or the device.

  1. Ensure that the device is powered off.
  2. Remove the battery cover.
    Note Utilizing the provided slot, carefully lift then detach the cover.
  3. Utilizing the notch, lift then remove the battery.
  4. With the gold contacts facing down and the notch located in the upper-right (landscape orientation), insert the SIM card as shown.
    Note Press in on the card until it slides into place.
    Insert SIM card
  5. Insert the battery.
    Note Ensure that the connectors on the battery align with the connectors on the device.
  6. Replace the battery cover.
    Note Press in on the cover to lock it into place.


Related Topic: Remove the SIM Card