Power Up in Safe Mode - Sony Xperia® Z2 Tablet

Safe Mode puts your phone in a diagnostic state (returned to default settings) so you can determine if a third-party app is causing your device to freeze, reset or run slow.

  1. Ensure the device is powered off.
  2. Press and hold the Power button (on the upper left edge) until the Sony logo appears, then release.
    Note Sony logo appears approximately 10 seconds after Sony displays onscreen.
  3. With the Sony logo onscreen, press and hold the Volume Down button (below the Power button).
  4. Continue to hold the Volume Down button until Safe mode appears in the lower left of the screen then release.
    Note This may take up to 45 seconds.
  5. With Safe Mode enabled, test device and app functionality.


Related Topic: Video Icon Using Safe Mode