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Factory Data Reset (Powered On) - Sony Xperia® Z2 Tablet

A factory data reset may help with a blank or frozen screen, apps crashing or freezing, keypad/touchscreen problems, can't hear, device making noises, can't make or receive calls, and device won't sync.

Perform a factory data reset only if absolutely necessary as it removes all data including:

Google^TM account
System and app data
App settings
Downloaded apps
Media (It is recommended to backup this data)
Alternatively, music, pictures and videos can be backed up to a computer.

Notes:

Personal data (e.g. Wi-Fi passwords, browser bookmarks, etc.) can be backed up to Google's servers.
An alternate reset method is available if the device is unresponsive or won't power on.
If troubleshooting third-party apps, disable the Automatic Restore option.

From the Home screen, navigate: Apps icon > Settings.
From the Personal section, tap Back up and reset.
Tap Factory data reset.
Tap RESET TABLET (located on the bottom-right).
If presented, enter the current PIN, passcode or draw the unlock pattern.
Tap ERASE EVERYTHING (located on the bottom-right).
Allow several minutes for the factory data reset and reboot processes to complete.
To set up the device after completing the factory data reset, refer to Initial Activation and Setup.