LG G3 - Factory Data Reset (Powered On)

A factory data reset may help with a blank or frozen screen, apps crashing or freezing, keypad/touchscreen problems, can't hear, device making noises, can't make or receive calls, and device won't sync.

Caution Perform a factory data reset only if absolutely necessary as it removes all data including:

  • Google account
  • System and app data
  • App settings
  • Downloaded apps
  • Media (It is recommended to backup this data)
    Note Alternatively, music, pictures and videos can be backed up to a computer.

Note Notes:

  1. From a Home screen, tap Apps Apps icon (located at the bottom).
  2. From the Apps tab, tap Settings.
  3. Tap Backup & reset.
  4. Tap Factory data reset.
  5. Tap Reset phone.
    Note If presented, enter the current passcode or draw the unlock pattern.
    Note Ensure battery charge is above 30%.
  6. Tap Delete all then tap OK.
    Note Allow several minutes for the factory data reset and reboot processes to complete.
    Note If applicable, set up your device.

Related Topic: Video Icon Factory Data Reset

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