Factory Data Reset (Powered Off) - LG G Vista

A factory data reset may help with a blank or frozen screen, apps crashing or freezing, keypad/touchscreen problems, can't hear, device making noises, can't make or receive calls, and device won't sync.

Caution Perform a factory data reset only if absolutely necessary as it removes all data including:

  • Google account
  • System and app data
  • App settings
  • Downloaded apps
  • Media (Music, pictures and videos, etc.)

 

Note Notes:

 

Note

  1. Ensure the device is power off.
    Note If screen is frozen, remove/reinsert the battery.
  2. Press and hold the Volume Down button then press and hold the Power button. When the System recovery screen is displayed, release both buttons.
  3. Select Factory data reset.
    Note Utilize the Volume buttons to highlight and the Power button to select.
  4. Select Yes.
    Note Allow several minutes for the factory data reset and reboot processes to complete.
    Note If applicable, set up your device.

 

Related Topic: Video Icon Factory Data Reset

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