Software Upgrade Assistant (HTC) - Initial Setup

Note Notes:

  • This shows you how to install HTC Software Upgrade Assistant on your computer/PC or Mac.
  • If the update fails to install, please refer to the Software Repair Assistant for further assistance.

Warning Ensure the following system requirements are met prior to installation:

  • Windows XP, Windows Vista, Windows 7, Windows 8, MAC OS 10.6 (HTC 10 at this time) and later versions.
  • Dual-core processor with at least 2 GHz
  • 2 GB of RAM or more recommended
  • At least 512 MB of available hard drive space
  • VGA 1024x768 or higher resolution
  • High-speed Internet connection

Windows®
Macintosh®

Windows

  1. Ensure the wireless device:
    • is powered on
    • connected to a compatible computer using the supplied USB cable.
  2. Once connected, follow the prompts to install HTC Sync Manager.
    Note If on-screen prompts don't appear, click HTC Sync Manager (http://dl2.htc.com/hsm/HSMSetup.exe) to download and install the software.
    Note The most recent software version becomes available on the SUA/SRA tool within a week of a new software update. During this time, the SUA/SRA is unavailable for usage.
    Accept the HTC End User License Agreement.
  3. From the HTC Sync Manager Destination Folder screen, click Change (if desired) to change the location of the installation then click Install.
    Note The installation of HTC Sync Manager can be canceled anytime by clicking Cancel.
  4. Click Finish, when prompted, to complete the installation process.
    Note The HTC Sync Manager launches automatically unless you uncheck the box.
    Note A shortcut link appears on the computer desktop to launch the app at a later time.
    Note If the shortcut link doesn't appear on the computer desktop, a link appears in the system tray in the bottom-right corner next to the time.

Related Topic: Software Update - Software Upgrade Assistant

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Macintosh

  1. Ensure the wireless device:
    • is powered on
    • connected to a compatible computer using the supplied USB cable.
  2. From the Macintosh desktop, Click the HTC Sync Manager icon.
    Note An HTC Free Download screen is displayed; click Free Download.
    Note Disconnect the device at this time.
    Click HTC Sync Manager
  3. To continue, click the "I agree to the terms of the license agreement", then click Download.
    Click Download
  4. After the download is finished, open the download file and install it.
    Click File to Open
  5. After the installation, launch the HTC Sync Manager.
    Note After launch, the tool syncs all the picture and music from the computer into the app.
    Open Sync Manager

Related Topic: Software Update - Software Upgrade Assistant

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