Soft Reset - The new Moto X™

Note A soft reset (turning the device off then back on) is similar to restarting a desktop computer and is one of the first steps in troubleshooting a device. In most cases, a soft reset does not affect data on the device, unless the battery is very low.
 

Preferred Method

  1. Press and hold the Power button (located on the right edge of the device; above the Volume buttons) until the options menu appears then release.
  2. Tap Power off.
  3. From the "Your phone will shut down" prompt, tap OK to confirm.
    Note Allow several seconds for the device to power off.
  4. Press and hold the Power button until the Motorola logo appears then release.
    Note Allow several seconds for the device to power on.

 

Alternate Method

Press and hold the Power button (located on the right edge of the device; above the Volume buttons) until the device powers off (approximately 5 seconds) then release.
Note Allow several seconds for the reboot process to complete.

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