Software Upgrade Assistant (Kyocera) - Initial Setup

Note Notes:

  • This shows you how to install the Kyocera Software Upgrade Assistant on your computer/PC.
  • If the update fails to install, please refer to the Software Repair Assistant for further assistance.
  • Ensure the following requirements are met prior to installation of the Software Upgrade Assistant (SUA):
  • System Requirements
    • Windows XP, Windows Vista, Windows 7, Windows 8, Windows 10
    • Mac OS isn't currently supported
    • Up to 750MB of available computer disk memory
    • High-speed Internet connection
  • Equipment Requirements
    • USB cable
  • The most recent software version becomes available on the SUA/SRA tool within a week of a new software update. During this time, the SUA/SRA is unavailable for usage.


  1. Ensure the wireless device is powered on and unlocked (if device lock is enabled), then connect it to a compatible computer using the supplied USB cable.
  2. On the device, touch and hold the Status bar (area at the top of the phone screen with the time, signal strength, etc.) then drag to the bottom.
  3. Tap the USB icon then select System Update.
    Tap the USB Icon
    Note When tethered, an Autoplay pop up opens automatically on the computer.
  4. From the AutoPlay pop up window, click Run TL-Bootstrap.exe.
    Note If the AutoPlay pop up window is not available, use Windows Explorer to locate the TL-Bootstrap.exe file.
    Bootstrap window
  5. When prompted with software is available to download, click Yes.
    Note Images may vary depending upon device type.
    Download and install prompt
  6. Review the terms and conditions and click Agree to continue installation.
  7. From the Upgrade-Repair Assistant window, click Install Now.
    Install now prompt
  8. When prompted with 'Installation is now Complete.', click Next.


Related Topic: Software Update - Software Upgrade Assistant