Ensure the following requirements are met prior to installation of the Software Upgrade Assistant (SUA):
Windows XP, Windows Vista, Windows 7, Windows 8, Windows 10
Mac OS isn't currently supported
Up to 750MB of available computer disk memory
High-speed Internet connection
The most recent software version becomes available on the SUA/SRA tool within a week of a new software update. During this time, the SUA/SRA is unavailable for usage.
Ensure the wireless device is powered on and unlocked (if device lock is enabled), then connect it to a compatible computer using the supplied USB cable.
When tethered, an Autoplay pop up opens automatically on the computer.
From the AutoPlay pop up window, click Run TL-Bootstrap.exe.
If the AutoPlay pop up window is not available, use Windows Explorer to locate the TL-Bootstrap.exe file.
When prompted with software is available to download, click Yes.
Images may vary depending upon device type.
Review the terms and conditions and click Agree to continue installation.
From the Upgrade-Repair Assistant window, click Install Now.
When prompted with "Installation is now Complete.", click Next.