Reset App - HTC Desire 612

If your device crashes, resets itself or freezes, it may be caused by apps and this info may help.

Note Personal data such as browser bookmarks and other customized app settings can be backed up to and restored from Google servers.

  1. From a Home screen, navigate: Apps Apps icon > Settings > App manager.
    Note If necessary, tap Drop down menu icon (located toward the left) > Custom.
  2. From the All tab, locate then select the appropriate app.
  3. Tap Force stop.
  4. From the "Force stop?" prompt, tap OK.
  5. Tap Clear data.
    Note Option may not be available for all apps.
    Note Resetting an app or clearing data storage may delete saved info within the app (e.g., calendar events may be lost).
  6. From the "Delete app data?" prompt, tap OK.
    Note This will delete data stored in app.
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