Remove Corporate Email Account (Exchange ActiveSync) - Samsung Galaxy Tab S 10.5

Removing then re-adding your corporate email account (Exchange ActiveSync) often fixes login and not receiving email issues.

  1. From a Home screen, navigate: Apps icon Apps icon > Settings Settings icon.
  2. From the Account section, tap Accounts.
  3. Tap Microsoft Exchange ActiveSync.
    Note The accounts listed may vary.
  4. Tap the Menu icon Menu (located in the upper-right).
  5. Tap Remove account.
  6. From the "Remove account?" prompt, tap REMOVE ACCOUNT.

 

Related Topic: Set Up Corporate Email

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