Manually Set Up Corporate Email (Exchange ActiveSync) - HTC One® (M8) for Windows

Note Contact your Exchange / IT Administrator for assistance with server information and credentials.

  1. From the Start screen, swipe left to display the Apps list.
    Note Alternatively, tap All apps Right arrow icon (located in the lower-right; may require scrolling to the bottom of the Start screen).
  2. Tap Settings.
  3. Tap email + accounts.
  4. Tap add an account.
  5. Tap Exchange.
  6. Enter the appropriate information into the following fields then tap sign in.
    • Email address
    • Password
  7. If prompted, enter the user name and domain then tap sign in.
    Note If the corporate Exchange Server does not support auto-detection of settings, tap advanced.
  8. Enter the Server name then tap show all settings.
  9. Ensure the following setting is configured correctly:
    • Server requires encrypted (SSL) connection
      Note Enabled when a check mark is present.
  10. Enter the Account name.
  11. Tap the "Download new content" dropdown menu then tap one of the following:
    • based on my usage
    • as items arrive
    • every 15 minutes
    • every 30 minutes
    • hourly
    • manually
  12. Tap the "Download email from" dropdown menu then tap one of the following:
    • the last 3 days
    • the last 7 days
    • the last 2 weeks
    • the last month
    • any time
  13. From the "Content to sync" section, tap any of the following:
    Note Enabled when a check mark is present.
    • Email
    • Contacts
    • Calendar
    • Tasks
  14. Tap sign in (located in the lower-left).
    Note Account synchronization may take several minutes to complete.

Related Topic: Remove Corporate Email Account

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