Insert SIM Card - The new Moto X™

Instructions on inserting/removing your SIM card can help with activation issues/errors, browser connection problems and a blank/frozen screen.

Caution Don't attempt to insert the SIM card while the device is powered on. Doing so may harm the SIM card and/or the device.

  1. Ensure that the device is powered off.
  2. From the top edge of the device (display facing up), remove the SIM tray.
    Note Utilize the insertion/removal tool to unlock the tray by inserting it into the provided slot.
    Remove SIM tray
  3. With the gold contacts facing up and the notch located in the lower left, insert the SIM card into the tray as shown.
    Note Ensure that the card fits into place.
    Insert SIM card
  4. Insert the SIM tray.
    Note Press in on the tray to lock it into place.

Related Topic: Remove the SIM Card