Samsung Galaxy Note® 4 - Remove Corporate Email Account (Exchange ActiveSync®)

Removing then re-adding your corporate email account (Exchange ActiveSync) often fixes login and not receiving email issues.

  1. From a Home screen, navigate: Apps Apps icon > Settings.
    Note These instructions apply to Standard mode only.
  2. From the Account section, tap Accounts.
  3. Tap Microsoft Exchange ActiveSync.
  4. Tap the appropriate email account.
    Note The accounts listed may vary.
  5. Tap the Menu icon Menu icon (located in the upper-right).
  6. Tap Remove account.
  7. Tap REMOVE ACCOUNT to confirm.

Related Topic: Set Up Corporate Email

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