Remove Corporate Email Account (Exchange ActiveSync) - Sony Xperia® Z3v

Removing then re-adding your corporate email account (Exchange ActiveSync) often fixes login and not receiving email issues.

  1. From a Home screen, navigate: Apps icon Apps icon > Settings > Accounts.
  2. Tap Exchange ActiveSync.
  3. Tap the appropriate account.
  4. Tap the Menu icon Menu (located in the upper-right).
  5. Tap Remove account.
  6. From the "Remove account?" prompt, tap Remove account to confirm.

Related Topic: Set Up Corporate Email