Verizon Cloud - Access Windows® Desktop App

Note Check out these FAQs to learn more about Verizon Cloud.

  1. If necessary, download and install Verizon Cloud.
  2. From the Windows desktop, navigate: Start > (Programs) All Programs > Verizon > Cloud.
    Note With Windows 10, do one of the following (may vary by Windows 10 version):
    • Click Start > Apps icon Apps icon (upper-left) > All apps (lower-left) > Verizon Cloud > Verizon Cloud.
    • Click the Search icon then type 'Verizon Cloud' into the search bar and click Verizon Cloud App.
      Cloud app location in Windows 10 Start menu
  3. Enter the 10-digit mobile number and My Verizon password then tap Sign in.
    Note The phone number must be registered for My Verizon.
    Sign into Verizon Cloud
  4. See Restore Media Files for assistance with downloading content to your computer.


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